Critical issues pertaining to the planning and implementation of E-Government initiatives

E-Government initiatives of varying scope and complexity have been implemented at the municipal and other levels of government throughout the world. These projects have been chronicled in both academic and practitioner journals and the proceedings of various E-Government conferences. As a consequence of this growing body of data, it is now possible to look across the experiences of numerous governments to understand if there are common issues that may impact the probability of success of E-Government programs. This paper examines the literature to search for critical planning and implementation issues that have had significant effects upon the success of E-Government initiatives. A conceptual framework is proposed which contributes to the theoretical understanding of E-Government initiative planning and implementation, and may inform practitioner success with new E-Government initiatives.     

Assessing irreversibility of an E-Government project in Kenya: Implication for governance

This paper offers an exploratory analysis into the relationship between E-Government conceptualization and its intended impacts. By combining three independent research streams of technology transfer, information technology conceptualization and impacts, the expected national impacts of E-Government were theorized to influence how policy makers and implementers in developing countries conceptualize E-Government. The paper utilizes a qualitative research approach that is underpinned by critical realist assumptions. Actor–Network Theory was used as the meta-theory for the analysis. The findings point to a thinly-veiled control agenda by the Central Government bid to extend their control over local authorities through E-Government. The process of building an E-Government infrastructure is unfolding in an environment in which local actors' interests are weakly inscribed, while interests of the global actors are strongly inscribed. The overall implication is a trend in which the Central Government is enhancing bureaucratization through managerialization.     

E-Government readiness index: A methodology and analysis

E-Government has received significant attention as digital technologies transcend private businesses and serve as a basic source of transformation in government functions. One most notable project is the United Nations Public Administration Network (UNPAN) that assesses the e-Government readiness of the 192 member nations according to a quantitative composite index involving website assessment, telecommunication infrastructure, and human resource endowment. However, the UNPAN index, though rich in depth and breadth of data collection, relies on a method that is a simple mathematical average of the values of the variables measured. This paper revisits the UNPAN index and proposes alternative indices based on principal components analysis (PCA). Using the UNPAN survey data, four different versions of the index are presented and the resulting rankings of the nations are examined vis-à-vis the existing ranking. The theoretical and policy implications of the proposed methodology and its results are discussed.     

User-centered E-Government in practice: A comprehensive model for measuring user satisfaction

New information and communication technologies (ICT) offer the government new possibilities for providing citizens and businesses with better, more efficient services. Criticism about the provision of E-Government services, however, has proposed a more user-oriented approach. The user needs to be placed at the center of the development and the provision of electronic public services. Simultaneously, it is important to investigate the impact of the new services on customers. User satisfaction may indeed have a decisive influence on large-scale adoption and use of E-Government services.This article describes the development of a comprehensive model for measuring user satisfaction in the context of E-Government. It rethinks the e-strategies of government and subsequently presents a conceptual model derived from ICT acceptance theory. Both quantitative as well as qualitative research have been carried out in order to elaborate the model and to formulate adequate indicators for measuring user satisfaction.The measurement model has been tested using data from five Flemish E-Government websites. Structural equation modeling (SEM) was applied in order to investigate the goodness of fit of the model and the underlying indicators. Based on the results, it becomes possible to reduce the list of indicators to nine items, still covering the full conceptual model. With this shortlist of satisfaction determinants, E-Government suppliers would be able to get a clear view on acceptance of their internet services by the users.     

美国专业图书馆的战略规划--个案研究

图书馆通常注重制定馆藏计划,但忽略战略远景规划;即便制定了规划计划,总得不到贯彻执行。有的图书馆并没有从满足用户需求、确保完成主管单位(母机构)使命的角度出发来确立起相应的最终目标和阶段性目的。当前的经济形势迫使图书馆必须努力证明自身的存在价值。越来越多的专业文献开始探论图书馆的规划、组织战略、战略管理和战略计划等命题,以期帮助图书馆在主管单位(母机构)的各组织部门中保持战术性优势。通过对图书、管理人员的招聘广告展开调查和分析,不难发现战略规划已经成为图书管理人员的重要工作部分。战略规划已成为现代图书馆管理的核心。小型图书馆的馆长则必须一手制定和实施所有的计划。本文将通过个案调查,解释并且展示美国专业图书馆如何制定和执行战略计划。它同时也将证明专业图书馆能够为确保主管单位(母机构)宏观使命的成功扮演起不可或缺的重要角色。     

Framework for Change: Creating a Diversity Strategic Plan within an Academic Library

Abstract

In December 2017, Clemson University’s administration via the Assistant Vice President for Strategic Diversity Leadership charged each college and the University Libraries with creating and implementing a diversity strategic plan to align with the ClemsonForward institutional strategic plan and assessment system. Clemson University Libraries answered this charge by creating a Libraries Diversity Plan Working Group (LDPWG), which applied a provided institutional framework to conduct an inventory of current diversity, equity, and inclusion (DEI) initiatives and obtain input, feedback, and support from all the Libraries’ faculty and staff as well as the organization and institution administration to create an ambitious diversity strategic plan. The LDPWG worked for sixteen months to create an updated organization mission statement, a sustainable diversity statement, and an accountable roadmap, furthering Clemson University Libraries’ DEI initiatives and impact regarding six strategic priority areas: climate and infrastructure, recruitment and retention, education and training, research and scholarship, leadership support and development, and strategic partnerships.     

图书馆人才队伍建设专项规划构想

制定专项规划有助于图书馆进行人才队伍建设的系统思考和有效实施。论文提出制定图书馆人才队伍建设专项规划的构想,提出规划编制的流程和专项规划的体系架构及重要内容。论文还重点阐述了需要重视的几条原则:宗旨中体现机构和人的共同发展,体系上体现系统规划和实施项目的结合,措施上体现培养教育和规范监督的结合,效用上体现前瞻性和现实性的结合。     

发达国家图书档案事业结盟与合作战略规划综述

基于数字环境下图书馆与档案馆在文化遗产保护与继承、公共信息服务提供、政府信息管理等方面职责的一致性,通过战略规划文本的内容,分析国际组织、美国、英国、加拿大等发达国家图书档案事业的结盟、合作、合并态势,综述评价了国外图书档案战略规划及合作的若干经验。主要包括:公共文化服务机构的共同愿景与职责的定位与认知;应对数字技术与文化变革挑战的强烈的职业使命感;内涵丰富且注重实施绩效的规划体系;作为公共文化服务机构的图书馆与档案馆的实质性结盟与合并。国外图书档案事业结盟与合作的经验可供中国借鉴。参考文献44。     

科技期刊争取优质稿源的重要抓手——策划出版专刊/专栏

针对当前许多科技期刊存在的稿源不足、稿件质量下降、优秀稿源外流、稿件同质化等问题,本文指出策划出版专刊/专栏是科技期刊争取优秀稿源的重要抓手,是期刊从同类期刊中脱颖而出的有效手段。出版专刊/专栏的途径包括:跟踪国家重大专项,追踪行业热点;发挥编委作用,跟踪研究前沿;参加高端学术会议,出版会议专栏;走访实验室,与一线科研人员合作出版专栏;围绕期刊或行业重大事件开展选题策划等。以《航空学报》为例,分别针对上述途径进行阐述。通过成效分析表明,出版优秀专刊/专栏可为科技期刊争取优质稿源,提升期刊学术影响力,并引领学科发展。     

国外数字图书馆绩效评估研究述评

本文系统地介绍了国外自20世纪90年代中期以来开展的数字图书馆绩效评估研究项目、制定的相关指南／标准、公开发表的相关文献以及取得的初步成果，指出了数字图书馆评估依然面临的挑战。     

提升选题策划质量是期刊不变的主题——《药学进展》的实践

提升选题策划质量是打造品牌期刊的必然要求,是科技期刊市场化的制胜法宝.《药学进展》编辑部在提升选题策划质量方面积极采取一系列措施.包括:聚焦热点专题,突出领域最新进展;关注重大成果,追踪学科前沿课题;围绕重大决策,解读行业发展新政;建立响应机制,及时报道重大选题(事件);组织会议研讨,促进学术交流与发展;瞄准新优产品,推动成果转化应用——旨在切实提升期刊的学术质量与影响力.     

They think all of this is new: Leveraging librarians' project management skills for the digital humanities

ABSTRACT

This article will explore how to develop the holistic project management planning (PMP) mindset in different parts of the library when undertaking digital humanities (DH) projects. PMP skills do exist within libraries and librarians, but organizational alignment typically does not allow for the most effective applications of librarians' PMP skills to DH projects. This article will explore how the skills of public services librarians, technical services librarians and administrative librarians align with the PMP phases and the challenges that each kind of librarian has to overcome in completing successful DH projects.     

Using rubrics for assessing information literacy in the finance classroom: A collaboration

Business information literacy (BIL) is a core competency for lifelong learning and critical to achieving professional success. This article reports on the evolution of a collaborative framework for integrating and assessing information literacy in subject-specific upper-level undergraduate, as well as introductory MBA, courses in finance. The framework, developed over a significant period of time, provides a guide for structured and full collaboration between librarians and classroom instructors and includes a sample assignment and accompanying evaluation rubric which are adaptable across disciplines. Additionally, it provides a model for developing pedagogical methodologies for student attainment of BIL competencies and for faculty assessment of them.     

Campus partnerships for promoting equity,diversity and inclusion: A case study of the NCBI Model for reducing prejudice and intergroup conflict at Florida State University Libraries

This article will explore collaborations between the University Libraries and the campus community in implementing diversity and inclusion initiatives on campus through participation in the National Coalition Building Institute (NCBI). The article will take an in-depth look at the prejudice reduction and discrimination trainings conducted in the FSU Libraries, and how the trainings contributed to implementing the Libraries' strategic initiative for diversity and inclusion. These partnerships between the Libraries and the campus community exemplify successful collaborations needed to achieve preeminent institutional goals like diversity and inclusion. FSU has been recognized for Higher Education Excellence in Diversity, and is a national Diversity Champion since 2014 (Insight into Diversity: online).     

Evidence for Informed Preservation Planning and Advocacy: A Synoptic View

ABSTRACT

We argue the need to demonstrate the value of preservation services to institutions, the public and funders, because it matters conceptually and needs to be supported and validated. To address this imperative, improved and focused data capture and its use by collection managers is advocated as the necessary first step towards the development of an evidence-based culture for preservation services and synoptic decision-making, where evidence enables us to optimise the outcome of planning. To do so, we need tools that enable us to evaluate diverse preservation scenarios. We demonstrate the potential of emerging cross-disciplinary tools and protocols developed in the recent years such as attitude surveys, computational modelling and demographic modelling. These offer evidence that informs prospective preservation planning and, importantly, provides a credible evidence base for advocacy. These possibilities are discussed within the wider context of well-established preservation planning protocols that have shaped collection management for three decades, broadly characterised as retrospective.     

A Strategic Planning Process for the Multi-Campus University System:

The purpose of this paper is to present an overview of the strategic planning process as it was adapted by the multi-campus system of the University of Colorado with a close look at its application at the University of Colorado at Colorado Springs campus and the campus library. This overview will provide a picture of the application of planning techniques through the various administrative tiers of the university. And will place library strategic planning in its proper perspective: planning for a subunit of a multi-part organization responding to an external environment.     

Strategies for the Development of Public Libraries: A Survey of Selected Public Libraries in Lagos State,Nigeria

Public libraries serve as valuable assets in meeting a community's strategic goals. This article investigates strategies for the development of public libraries in Lagos State, Nigeria. Observation and questionnaire methods were used as research tools. The population of the study consists of librarians and users of public libraries in Lagos State. The eleven public libraries and twenty local government libraries in the state were surveyed. The major findings were that public libraries in Lagos State were not adequately funded and that the parent body has yet to meet the International Federation of Library Associations (IFLA) standard of public library establishment. The study highlighted the challenges facing public libraries in Lagos and offered some remedies.     

e-GovQual: A multiple-item scale for assessing e-government service quality

A critical element in the evolution of governmental services through the internet is the development of sites that better serve the citizens' needs. To deliver superior service quality, we must first understand how citizens perceive and evaluate online. Citizen assessment is built on defining quality, identifying underlying dimensions, and conceptualizing measurements of these e-government services. In this article an e-gov service quality model (e-GovQual) is conceptualized and then a multiple-item scale for measuring e-gov service quality of governmental sites where citizens seek either information or service, is developed, refined, validated confirmed and tested.     

Making It Happen in Glasgow: A Vision for Glasgow Libraries

Home to almost 600,000 people, Glasgow is a vibrant city with a long history of public library provision. Today, the city boasts Scotland’s largest public library service. However, over the past ten years it has become increasing apparent that libraries in Scotland and indeed worldwide must adapt in order to stay relevant to society’s changing needs. Glasgow Libraries’ comprehensive Vision for Glasgow Libraries, developed through detailed research and consultation, seeks to address these challenges to ensure that the city’s vital, life changing library service remains integral to the needs of the people of Glasgow for years to come.     

Peer observation of teaching: A method for improving teaching quality

This study reports the results of a peer observation programme undertaken in the Library and Information Service at Aston University (where the author then worked). The conditions necessary for a successful peer observation programme are listed, and the necessary training is described. The results of the study are discussed in relation to the literature, with particular reference to the benefits of peer observation and the barriers to its implementation. The conclusions drawn from this study are that peer observation is a useful tool for encouraging lecturers to reflect on their own teaching practice, and thus improve the quality of teaching offered. This is true irrespective of the subject being taught. It is however important that the observation takes place in a supportive environment.