Alignment 2.0: Strategic use of new internet technologies in government

This paper challenges the view that strategies for using Web 2.0 should primarily be based upon technological characteristics. The value of the organizational strategic alignment approach for developing specific operational Web 2.0 strategies for government organizations is explored both theoretically and empirically. On the basis of a review of the literature we conclude that there are no a priori reasons why the idea of a fit between IT strategy and business strategic orientation cannot be applied to the development of operational Web 2.0 strategies for government organizations. The empirical exploration based on intervention research at the Dutch Department of Education results in the identification of five configurations: organizational transparency, organizational interactions, policy sector transparency, policy sector interactions and process and policy innovation. These configurations are logically consistent with the strategic orientations of the three directorates of the Department of Education. This overview does not pretend to be exhaustive but validates the idea that an alignment approach leads to differences in operational strategies. The configuration approach provides organizations with useful a starting point for developing their Web 2.0 strategies.     

Upstream supply chain management in e-government: The case of Slovenia

The paper highlights the importance of the holistic treatment of e-government. The main challenges and benefits of renovating both upstream and downstream e-government supply chains are reviewed. A new definition of e-government that includes the whole supply chain of the public administration is proposed. Several limitations of current approaches and rankings, that often neglect upstream SC and their detrimental consequences, are highlighted. The case study of the somewhat unsuccessful informatization of Slovenian public procurement illustrates the main problems posed by ignorance of supply chain management principles. It shows that the main challenges are not on the technological side but are instead connected with business process renovation, project management, unclear goals and responsibilities and difficult coordination among various ministerial and governmental bodies.     

Beyond Section 508: The spectrum of legal requirements for accessible e-government Web sites in the United States

In the United States, a number of federal laws establish requirements that electronic government (e-government) information and services be accessible to individuals with disabilities. These laws affect e-government Web sites at the federal, state, and local levels. To this point, research about the accessibility of e-government Web sites has tended to focus on compliance with Section 508 of the Rehabilitation Act. Though Section 508 has the most specific guidelines regarding Web site accessibility, it is hardly the only law establishing accessibility requirements for e-government Web sites, and Section 508 does not apply to many sites that may be required to be accessible by other laws. Until assessment of the accessibility of e-government Web sites accounts for all of the relevant laws, the understanding of levels of accessibility and compliance will be incomplete. This article examines the entire spectrum of federal laws that create legal requirements for accessible e-government Web sites, analyzing the accessibility requirements that the laws establish and the ways in which each of the laws applies to an e-government Web site. This article also suggests research areas that should be included in future assessments to address the entire range of laws related to the accessibility of e-government Web sites. The issues raised in this article have significant relevance to the design and development of e-government, to the assessment of e-government information and services, and to the inclusion in e-government of the 54 million individuals in the United States with disabilities.     

An institutional analysis of an e-government system for anti-corruption: The case of OPEN

E-government is increasingly being used to improve transparency in the government sector and to combat corruption. Using institutional theory as an analytical perspective, this study documents and evaluates the development of an anti-corruption system called OPEN (Online Procedures ENhancement for civil application) in the Seoul Metropolitan Government. Incorporating three distinctive (yet interrelated) dimensions of institutionalization (regulatory/coercive, cognitive/mimetic, and normative), and four anti-corruption strategies embedded in the system, this study investigates how an e-government system for anti-corruption in a local government has evolved and become a prototype of a national system to be used for the same purpose. The findings show that in implementing OPEN, a system for anti-corruption, the regulatory dimension was most effective, and (as in many IS implementations) strong leadership was crucial to its success.     

Fifteen years of e-government research in Ibero-America: A bibliometric analysis

In this article it is presented a bibliometric analysis of e-government research in the Ibero-American (IA) Community. Data from the Scopus® database relating to 1129 research documents published between 2003 and 2017 was used. Presented analyzes include the most productive and impacting researchers, institutions and countries; determinants for country results; most relevant subject areas and specific research themes; and international cooperation patterns, namely within the IA Community. Contrary to what happens worldwide, e-government research production is still rising in IA. Besides the general heterogeneity, there are four relatively homogenous groups of countries to what concerns production and impact: leading, evolving, emerging, and expectant countries. IA has distinctive characteristics that make it interesting as an object of study and that constitute an opportunity for further development. Nevertheless, for results to continue to evolve, it is relevant that public policies related to e-government development and the promotion of research continue to be developed and that cooperation among IA researchers is properly promoted and supported.     

打造更为紧密的战略协作链--后疫情时代资源建设与馆配服务的若干思考

新冠疫情的全球大流行,正在潜移默化地改变着人们既有的思维方式、消费模式、生活习惯与价值观念。随着疫情防控常态化对策与措施的持续施行,作为社会文献资源建设与服务链组成部分的图书馆事业和出版发行业,迫切需要重新思考包括理念、技术、方法、实验在内各种要素的重组与配置。本文概述了后疫情时代信息获取与利用的变革及其特征,分析了信息资源建设提质增效的路径选择,围绕馆配服务的转型升级作了探讨与思考。     

基于专家调查的我国图书馆战略规划理想预期

在面向全国图书馆界的领导、教授、资深图书馆员工等相关专家的问卷调查中,图书馆战略规划的内外部影响因素,参与人员、专职部门、重点工作、规划流程、决策措施等层面的管理要素得到考察。针对我国理想状态中的图书馆战略规划,专家意见认为应该关注内外部的多元化战略环境;从主观和客观层面强化战略的风险意识;从组织建设、工作环节、流程模式等方面创建科学的管理体系;从规划时长、测评体系、规划来源和内容要素等方面规范规划文本的编制。     

The e-government research domain: A triple helix network analysis of collaboration at the regional,country, and institutional levels

This study introduces a hybrid approach (i.e., a social network analysis technique and triple helix indicators) to study certain aspects of the e-government (EG) domain that would otherwise remain hidden when using conventional analytic tools. Particularly, we provide network analysis of the EG research domain by focusing on the network collaboration between regions, nations and institutions. We collected and analyzed 1091 scholarly papers which were classified as being about “e-government” by the Web of Science database. The results indicate that hybrid method can be used to understand certain network-level structures and patterns in the EG domain which are beyond the scope of the predominantly-used systematic literature review (SLR) method. Particularly, the hybrid method is useful in understanding collaboration patterns between countries, institutions and regions in the EG domain, identifying key players by studying their network properties (i.e., degree centralities); and in understanding the pattern of relations among universities, industries, and government. The implications of these results in terms of research and practice, and study limitations are discussed.     

The forgotten promise of e-government maturity: Assessing responsiveness in the digital public sector

Assessing e-government responsiveness is one of the major gaps in the currently dominant e-government maturity models. While we have a relatively large pool of models focusing on technological and organizational integration from a supply side perspective, measures of responsiveness of e-government systems from a user perspective are still lacking. Replicating a study from New Zealand and Australia, this study explores the response time and quality of e-mail response in Danish local and central governments (N = 175). Despite that Denmark is high ranking in international benchmark studies, we find that one third of central government agencies did not respond at all, and close to 80% of the ministries provided none or incomplete answers. Local government responds faster and provides answers that are more complete and accurate than those provided by central government. Implications for e-government are discussed.     

The Third Place: The Library as Collaborative and Community Space in a Time of Fiscal Restraint

In a period of fiscal constraint, when assumptions about the library as place are being challenged, administrators question the contribution of every expense to student success. Libraries have been successful in migrating resources and services to a digital environment accessible beyond the library. What is the role of the library as place when users do not need to visit the building to utilize library services and resources? We argue that the college library building's core role is as a space for collaborative learning and community interaction that cannot be jettisoned in the new normal.     

“互联网总统”的迷思——2008美国总统大选中的互联网应用分析

不少人将奥巴马称为互联网总统,强调其胜利归功于善用互联网。这种说法容易导致将社会变迁简单归因于某种媒介技术的采纳与应用。本文通过一系列实证数据的分析,破除有关的迷思(myth),说明互联网应用并非奥巴马取胜的决定因素。进而分析了奥巴马在选举过程中主要采纳了哪些互联网应用,以及从哪些方面来认识互联网给奥巴马带来的帮助,给美国总统选举带来的变革。     

The Future of Information Literacy in the Library: An Example of Librarian/Publisher Collaboration

ABSTRACT

As information sources have expanded, there have been parallel changes in the way students and researchers find and use that information. The role of the library has shifted to embedding information literacy skills into the curriculum as a primary function. This presentation explored how librarians are becoming more involved with information literacy curriculum and how publishers can assist them, particularly regarding access to information and the scholarly publishing process. Since 2015, Rebecca Donlan at Florida Gulf Coast University (FGCU) and Stacy Stanislaw at Taylor & Francis Group have been collaborating on an information literacy program for FGCU students and faculty that focuses specifically on navigating the scholarly publishing landscape. Donlan and Stanislaw provided an overview of the project, its formation, implementation, and progress to date.     

Community Learning: The Story of Adopting Co-Agency for Effective Learning in a UK University Faculty Library

This article explores the adoption of Community Learning in a subject-specific academic library. The underlying principle for Community Learning is established as being co-agency. The rationale for adopting this theme and related principles are the results of student surveys demonstrating that librarians and libraries are not often used by students for assistance with their studies. Although much work has been achieved by librarians in improving their teaching skills, students may not choose to take advantage of learning provided in academic libraries. Current developments in US academic libraries are compared with the proposed model of Community Learning. The case study explores a number of methods employed by the library staff to engage with the whole community of which it is a part in fostering effective learning. The case study community already provides a tailored and personalized service and views Community Learning as another aspect of the service. It is possible to conclude that the methods adopted have proven to be useful, but more work is needed to embed the co-agency principle more firmly and strategically within the Faculty. Establishing the impact of Community Learning has yet to be formally investigated, but anecdotal evidence demonstrates that the route is worth pursuing.     

The impact of leadership and stakeholders on the success/failure of e-government service: Using the case study of e-stamping service in Hong Kong

Using e-stamping service in Hong Kong as a case study, this paper examines the impact of leadership and stakeholders on the success or failure of e-government service in Hong Kong. Multiple methods are used for data collection: documents and archival record research, direct observation, and interviews. Results show that both leadership and stakeholders have an impact on the success of e-stamping service.     

The European Union,China, and the United States in the top-1% and top-10% layers of most-frequently cited publications: Competition and collaborations

The percentages of shares of world publications of the European Union and its member states, China, and the United States have been represented differently as a result of using different databases. An analytical variant of the Web-of-Science (of Thomson Reuters) enables us to study the dynamics in the world publication system in terms of the field-normalized top-1% and top-10% most-frequently cited publications. Comparing the EU28, USA, and China at the global level shows a top-level dynamic that is different from the analysis in terms of shares of publications: the United States remains far more productive in the top-1% of all papers; China drops out of the competition for elite status; and the EU28 increased its share among the top-cited papers from 2000 to 2010. Some of the EU28 member states overtook the United States during this decade; but a clear divide remains between EU15 (Western Europe) and the Accession Countries. Network analysis shows that China was embedded in this top-layer of internationally co-authored publications. These publications often involve more than a single European nation.     

Difficult to Document: The History of Physics and Allied Fields in Industrial and Government Labs

ABSTRACT

Approximately thirty years ago archivists began formulating new models to guide archival collecting, creating a literature that continues to grow. In the mid-1980s, the introduction of the documentation strategy collection model put new emphasis on cooperation between repositories and among stakeholders. The model initially focused on the history of science, which has traditionally been poorly documented. Today, the documentation strategy model remains an essential tool in preserving the history of physics, astronomy, geophysics, and allied fields. The Center for History of Physics is using it to move beyond the records of academic science to develop strategies to preserve sources in the especially hard-to-document realms of government and corporate research.     

Streaming Video: The Collaborative Convergence of Technical Services,Collection Development,and Information Technology in the Academic Library

To meet the rapid evolution of visual media and changing patron expectations, Brigham Young University's Harold B. Lee Library created Byugle, a device to stream videos to their users. This article describes the new challenges streaming video creates for librarians and the cooperative efforts of subject librarians, technical services, and the Information Technology Department as they work together to meet these challenges to provide streaming media for their patrons.     

The Slavist in the Digital World: Creating Scholarly Resources in Partnership with Librarians at the University of Virginia

ABSTRACT. This article offers a brief discussion of two projects—the creation of a set of digital images of Russian art and an exhibit of modern Russian children's books—developed in collaborative partnership between a Slavist and librarians at the University of Virginia. Both of these projects were designed to create shareable, flexible, and sustainable resources for research and educational use. The challenges and benefits of collaborative partnerships between scholars and librarians are discussed, and models for conceptualizing the relationships are also proposed.     

网上中文社会科学信息资源利用研究——在校与非在校用户对比分析

本文试图从在校与否的角度对网上中文社科信息资源的利用情况进行研究,着重于在校与非在校人员信息利用行为的对比分析,总结出在校与非在校人员利用行为上的异同,建议网上中文社科信息资源建设针对使用对象的不同而有所不同,从而提高资源的针对性和使用效率。