Information management can’t be all fun and games,can it? How gamified experiences foster information exchange in multi-actor service ecosystems

This paper investigates whether gamified experiences in a multi-actor service ecosystem can be used to encourage customers’ information exchange behavior. Furthermore, it examines the impact of customers’ knowledge sharing attitude on the relationship between experiential value and customers’ information exchange behavior. Structural equation modeling was used to assess these dynamic relationships and provide a scalable measurement instrument that can be applied to gamified experiences ranging from simple customer-interface interactions, all the way up to multi-actor service ecosystems. Our findings support the notion that managers can use gamification to foster information exchange and thereby value co-creation between customers and employees directly, without necessarily having to change customers attitudes first. The findings also suggest that gamification can be applied successfully in cases of large groups of people with widely varying characteristics, backgrounds, and motivations. Additionally, our research indicates that experiential value is a suitable candidate for a consistent measurement instrument for gamification. This study is the first to apply a holistic experiential value approach to a gamified experience that simultaneously accounts for customers’ interactions with a multisensory physical environment, their personal interactions with employees, and their interactions with other customers.     

What is it about humanity that we can’t give away to intelligent machines? A European perspective

One of the most significant recent technological developments concerns the development and implementation of ‘intelligent machines’ that draw on recent advances in artificial intelligence (AI) and robotics. However, there are growing tensions between human freedoms and machine controls. This article reports the findings of a workshop that investigated the application of the principles of human freedom throughout intelligent machine development and use. Forty IS researchers from ten different countries discussed four contemporary AI and humanity issues and the most relevant IS domain challenges. This article summarizes their experiences and opinions regarding four AI and humanity themes: Crime & conflict, Jobs, Attention, and Wellbeing. The outcomes of the workshop discussions identify three attributes of humanity that need preservation: a critique of the design and application of AI, and the intelligent machines it can create; human involvement in the loop of intelligent machine decision-making processes; and the ability to interpret and explain intelligent machine decision-making processes. The article provides an agenda for future AI and humanity research.     

Positive management in libraries: if you build it,they won’t necessarily come

Both Jim Lynch and Stuart Fitzgerald are UK representatives of the American company, Library Systems & Services. LSSI is a private management company working for local authorities wishing to outsource library services. Jim Lynch is also a consultant with Ploszajski Lynch Consulting, specialising in sport, leisure and cultural projects. Stuart Fitzgerald is a management consultant with many years’ experience in procurement and performance management in the private, public and voluntary sectors.     

For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games

Social interactions in online games have led gamers to form lasting social relationships. This has caused a tremendous increase in gift-giving on online gaming platforms. This study aims to identify factors that impact gamers’ gifting behaviour in online games. A conceptual framework is developed by incorporating the Social Identity Theory, Social Exchange Theory, and Theory of Planned Behaviour. This study adopts a quantitative research methodology that collects data from 404 Clash of Clans gamers. The findings show that gaming team identification and compliance with gaming team norms are positively associated with gaming team commitment. Gifting reciprocity, pleasure, relationship support, and convenience were positively associated with the perceived worth of gift-giving while perceived cost was negatively associated. Gaming team commitment, attitude, subjective norms, perceived behavioural control, and perceived worth were positively associated with online game gifting intention. It was also found that gifting behaviour is an immediate consequence of gifting intention in online games. This paper contributes to the under-researched literature on gifting behaviour in online games. It provides novel insights into gamers’ gifting behaviour that can allow game developers to enhance revenue by increasing the sale of virtual in-game items.     

Is it possible to establish the link between drug busts and the cryptocurrency market? Yes,we can

Following the rampant increase in Bitcoin prices, there has been a proliferation of cryptocurrencies, which have become a major way of doing business across national boundaries. This paper investigates the link between cryptocurrency markets and drug trafficking activities. More specifically, we explore the impact of the announcement of 24 major drug busts on the systematic risk and return of the world cryptocurrency market. We deploy an event study methodology to estimate the abnormal returns associated with drug trafficking activities in the cryptocurrency market. We find that the relationship between the two is quite strong in the case of some cryptocurrencies, albeit weaker in others. However, we show that drug bust news tends to create uncertainty, and accordingly impart risk into cryptocurrency markets. This study confirms the predictions of convenience theories of crime as to the relative attractiveness of cryptocurrencies to criminals, and the extent to which not only general, but also their own future interests, sacrificed readily on the altar of accessibility. We highlight how when social and regulatory foundations are weak, criminal behaviour may overwhelm virtual spaces, marginalizing more orthodox businesses, no matter how altruistic the intentions of their founders.     

If you Build it,They Won’t Come: What Motivates Employees to Create and Share Tagged Content: A Theoretical Model and Empirical Validation

The purpose of this paper is to investigate factors influencing employees’ knowledge-sharing behavior on social tagging supported systems. Using the strong theoretical background of the well-known technology acceptance model (TAM), this paper proposes and empirically validates a model that fits the social and technical nature of social tagging tools within the public sector. The analyses in this paper were based on data collected from a large survey of more than 480 respondents working for two public organizations in the United States. The findings demonstrate a significant impact of the role of social presence in encouraging employees to create and share content. Further, there is a strong relationship between the benefits employees receive from using tagging tools and their creation and sharing of tagged content. Specifically, the following factors showed a significant impact on employees’ creation and sharing behavior, specifically their attitudes towards and intentions to create and share tags: perceived ease of use, perceived usefulness, social presence, and pro-sharing norms. For researchers, the paper offers an opportunity to further study knowledge-sharing behavior regarding social media technologies. The findings should motivate practitioners to inject these tools with a social aspect so that employees are encouraged to share content.     

Cord Blood Insulin Levels: It’s Correlation with Gender,Birth Weight and Placental Weight in Term Newborns

The cause of more insulin resistance in female than males are still unknown. To know the cause from early life, normal values of relevant parameters are required. So, aim of this study was to determine the reference levels of glucose and insulin in cord blood of term newborns and to examine their effects on gender, placental and birth weight of term newborns. In cross sectional study 60 consecutive term newborns were included from constituent hospitals. Placental and birth weights were measured and cord blood was collected for estimation of serum insulin and plasma glucose. Plasma glucose estimation was done by auto analyzer (GOD–POD method) and serum insulin analysis was done using Insulin ELISA Kit. After analysis, mean ± 2SD used for estimating cord blood insulin and glucose levels, which were 10.1 ± 7.8 μIU/mL and 67.8 ± 33.8 mg/dL respectively. Correlation of insulin with both birth weight and placental weight were r = 0.359 and 0.41 respectively; p < 0.001. Interestingly we found higher insulin levels in females as compared to male newborns in spite of having lower birth weight in them. In conclusion this study reported the levels of insulin and glucose in cord blood of term newborns. Incidentally, this is the first study as per our knowledge to report significant correlation between cord blood insulin, glucose with birth weight, placental weight and gender in south India. Female newborns had higher insulin levels than males, despite lesser birth weight can be attributed to intrinsic insulin resistance in them.