A system architecture based on open source enterprise content management systems for supporting educational institutions

As academic institutions produce large amounts of information in their teaching/research and administrative activities and this information should flow smoothly between departments, there appears the need to organize and manage this information thoroughly. In order to avoid information overlapping, this should happen considering the other internal existing systems. Nevertheless, because not all institutions afford to spend a lot on various systems, open source software is an appropriate solution for both educational and administrative services. Our aim is to prove the utility of Enterprise Content Management (ECM) in context of academic organizations. The first part makes an introduction to the concepts of ECM and open source software, as means to enhance process management. The second part regards the components of ECM systems and makes an analysis of their potential use in academic institutions. A system architecture based on ECM, by means of which ECM is usefully connected to other systems operating in educational establishments is proposed. A case study, discussing the implementation of an open source ECM in a large Romanian university, showing its efficacy and focusing on features related to document workflow, is analyzed.     

A unified perspective on decision making and decision support systems

The lack of consensus on the meaning and role of decision support systems (DSSs), in the market and in academia, indicates that DSS as a field is not maturely defined and modeled. Moreover, an integrated view of the field is necessary to assess the role and value of DSS products and services. Such a view is also a prerequisite for understanding the issues of integration, as well as the potential contributions of artificial intelligence (AI) and expert systems (ES). This paper presents a unified and dynamic model showing the relationships of knowledge, information, decision, and action in the decision process. DSS modeling is viewed as a logical deduction of the utility (goal) structure. Using the framework of the model, the sequence and phases of decision making are revised. The concept of situation model is introduced. Four categories of information are addressed: instruction, historical, predicted value of alternatives, and patterns. The role of existing and potential support systems and their evolution toward utilization of ES and AI are discussed.     

Using decision support systems to facilitate the social process of knowledge management

The social processes involved in engaging small groups of 3–15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting.     

A mobile knowledge management and decision support tool for soil analysis

This paper describes the implementation and evaluation of a mobile knowledge management and decision support system to assist archaeologists in dealing with soils. Our view is that provision of a mobile tool which provides access to expert knowledge and a means of recording pertinent onsite information will be of great benefit in ensuring crucial information about an excavation is not lost and that the excavation proceeds in an appropriate manner. In this paper we discuss the tool developed, and detail how it has been evaluated via a variety of workshop sessions with likely users, and discussions with advisory groups.     

大数据对企业管理决策影响研究

在前人研究的基础上对大数据的定义进行梳理并尝试从决策主体、决策权配置、决策思维及决策文化四大方面探索大数据对管理决策的影响,以及从宏观层面与微观层面对影响两者关系的因素在作全面讨论,在此基础上总结,并展望未来研究。     

动态能力、危机管理与企业竞争优势关系研究

针对企业如何在动态环境下获取持续竞争优势这一战略管理领域研究难点问题,首先基于危机管理理论四个阶段将动态能力划分为与之对应的感知能力、学习能力、整合能力和创新能力四个维度;然后构建动态能力、危机管理和企业竞争优势的关系模型,揭示了动态能力在应对企业危机过程中重塑企业竞争优势的内在机理,并以丰田汽车公司为例,对所提理论模型进行了案例研究。案例研究结果表明,动态能力能够在企业危机管理过程中发挥重要作用并能够使企业重获竞争优势,证明了所提理论模型的科学性和有效性。本研究为动态环境下企业竞争优势相关研究提供了新视角,并有助于将动态能力理论向实践应用扩展,将企业危机管理向理论高度提升。     

基于ERP的财务决策支持系统的构架探析

针对财务决策工作中需要对财务数据进行深层次挖掘和应用的问题,建立了基于企业资源计划(ERP)的财务决策支持系统的构架,探讨如何利用数据析取功能,将ERP财务子系统中已集成的数据信息与财务决策支持系统有效地结合起来,从而更好地为财务决策提供帮助.     

SRM决策支持系统数据仓库模型研究

针对信息时代供应商关系管理对决策分析需求的不断增长,文章提出将数据仓库技术引入SRM决策支持系统,给出了SRM决策支持系统数据仓库的体系结构,并分析了该数据仓库中的数据组织、粒度划分、模型设计等关键内容,为增强SRM决策支持系统的决策分析能力提供了参考。     

On two roles decision support systems can play in negotiations

This paper focuses on the role of the computer system in group decision-making. Two systems used in solving negotiating problems and three procedures which can be utilized to develop group decision support systems are analysed and a unified approach for the analysis is presented. The systems and procedures are based on multicriteria decision analysis and use mathematical programming models. They can play different roles: systems intervention in the negotiating process can be used merely to facilitate the process, or the system can actively mediate negotiations; both roles are discussed here.     

Engaging rational discrimination: exploring reasons for placing regulatory constraints on decision support systems

In the future systems of ambient intelligence will include decision support systems that will automate the process of discrimination among people that seek entry into environments and to engage in search of the opportunities that are available there. This article argues that these systems must be subject to active and continuous assessment and regulation because of the ways in which they are likely to contribute to economic and social inequality. This regulatory constraint must involve limitations on the collection and use of information about individuals and groups. The article explores a variety of rationales or justifications for establishing these limits. It emphasizes the unintended consequences that flow from the use of these systems as the most compelling rationale.     

基于知识发现和知识管理的决策支持系统研究

在数据仓库和知识仓库的基础上对决策支持系统的架构进行了改进,提出了基于知识发现和知识管理的决策支持系统模型,并对该系统模型中的各个模块的功能特点进行了研究。该系统融合了知识发现和知识管理理念,运用了数据仓库、数据挖掘等技术,实现企业的科学决策。     

Document management systems from current capabilities towards intelligent information retrieval: an overview

Documents circulating in paper form are increasingly being substituted by its electronic equivalent in the modern office today so that any stored document can be retrieved whenever needed later on. The office worker is already burdened with information overload, so effective and efficient retrieval facilities become an important factor affecting worker productivity. This paper first reviews the features of current document management systems with varying facilities to manage, store and retrieve either reference to documents or whole documents. Information retrieval databases, groupware products and workflow management systems are presented as developments to handle different needs, together with the underlying concepts of knowledge management. The two problems of worker finiteness and worker ignorance remain outstanding, as they are only partially addressed by the above-mentioned systems. The solution lies in a shift away from pull technology where the user has to actively initiate the request for information towards push technology, where available information is automatically delivered without user intervention. Intelligent information retrieval agents are presented as a solution together with a marketing scenario of how they can be introduced.     

The role of content management systems in publishing firms

This paper investigates the interaction between technological and organizational parameters. Recent studies have been focused on the information and communication impact on organizational parameters, owing to the growing need to acquire and process information. We focus on the impact of the content management system on publishing firms and through the study of ten Italian cases we identify the socio-technical context which favor the adoption of technology as well as the organizational parameters influenced by the technology use.     

国有上市企业产权结构特征对决策及经营绩效的影响

大型国有企业的产权结构特征体现为较高的股权集中度,所有权和控制权相关联以及产权性质国有.上述特征对于提高企业的决策能力、建立有效的经理人监督机制以及设定合理现实的企业经营目标方面均有一定程度的负面影响.通过数理模型分析可以得出,适度的股权多元化对于抵消上述影响具有积极的作用,调整国有股权的比例,能够改善大型国有企业的治理及绩效.     

企业知识产权管理的三维结构模型分析

知识经济下,知识已经成为最重要的资源,企业的知识生产并使之转化为知识资产的能力,是企业的核心竞争能力。本文揭示了企业知识产权管理系统特性,并将系统工程的三维结构模型分析法用于分析企业的知识产权管理,为企业知识产权管理走向规范化提供了可操作性的解决方案。     

营销能力对领导者创新欲望的影响研究

摘要：企业领导者的创新欲望不仅受个人主观因素影响,也受各种客观因素影响。本文提出企业营销能力是影响企业领导者创新欲望客观因素的研究命题。通过建立对企业领导者创新欲望测量的“心理倾向”与“行为倾向”两个基本构面和测项,采用准随机区组经典实验设计的研究方法对命题进行研究检验。结论表明,企业的营销能力对企业领导者的创新欲望具有显著性正向影响。根据本研究结论,要想提高中国企业自主创新活跃度,就必须有效提高企业的营销能力。     

Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities

Inter-organizational Systems (IOS) are network-enabled information systems that extend boundaries of an organization. There is a growing interest among researchers and practitioners to understand how the use of IOS enhances firm performance. In this study, we examine how IOS use impacts an organization’s supply chain management (SCM) capabilities and supply chain performance. Drawing on the resource-based view theory, we examine two mechanisms that are essential for enhanced supply chain performance: (a) efficient IOS external utilization regarding its networked partners and (b) the maximization of IOS organizational management capabilities in supply chain management. Using data from 193 respondents from various manufacturers and distributors of fast-moving consumer goods, we confirm all the hypotheses posited in the research model. The results demonstrate the dual effect of IOS use in improving operational supply chain performance, SCM capabilities, and the mediating role of SCM capabilities. We discuss contributions of the study to research and practice.     

基于动态能力观的企业科技人员知识存量激活模式研究

企业技术存量激活的核心在于激活以科技人员为载体的知识存量,使其技术知识资源通过创新活动转化为外在技术竞争优势。本文首先指出现有知识激活研究存在的不足,在此基础上,借用动态能力思想和知识管理理论,探究激活机理,提出基于知识应用与知识重构的科技人员知识存量动态激活模型。最后,以浙江医药集团新昌制药厂为例,佐证本文理论构想。