Backstabbing in Organizations: Employees’ Perceptions of Incidents,Motives, and Communicative Responses

This study examined employees’ perceptions of backstabbing in the workplace and an initial typology was developed for backstabbing incidents, perceived motives, and communicative responses. We employed thematic inductive analysis and unitizing to develop the typology and approached this study from the decoder's perspective (the target), whereas previous research on other negative behaviors in the workplace focused on the encoder's perspective (the perpetrator). Results indicated that active incidents (e.g., talked behind back) were more prevalent than passive incidents (e.g., withheld information), perceived motives were primarily self-interest (e.g., self-advancement), and communicative responses included interaction (e.g., confronted backstabber), action (e.g., left job), and inaction (e.g., ignored). Other responses were emotion and cognition. Demographics indicated that this phenomenon cuts across numerous organizations, industries, and hierarchical positions.     

Communicating About Chronic Caregiving in the Workplace: Employees’ Disclosure Preferences,Intentions, and Behaviors

A growing number of Americans are living with chronic health conditions that require informal, ongoing care from family members who are also in the paid labor force. In this exploratory study, communication privacy management is used to make sense of chronic caregiving (N = 48–64) and noncaregiving (N = 174–178) employees’ disclosure preferences, intentions, and behaviors in the workplace. We find that workers in general anticipate that they would disclose to many individuals at work about their caregiving, but employees actually disclose much less information to far fewer people at work when they occupy the chronic caregiver role. For chronic caregivers, positive perceptions about coworker supportiveness predict increased disclosure behaviors. Finally, future research directions as employers, workers, and policy makers prepare for the complex challenges associated with negotiating paid work and unpaid chronic caregiving are provided.     

Instructor Privacy Management in the Classroom: Exploring Instructors’ Ineffective Communication and Student Communication Satisfaction

The aim of this investigation was twofold: (a) drawing from communication privacy management theory, we wanted to examine the associations between instructors’ ineffective communication (i.e., inappropriate conversations, amount of disclosures) and student communication satisfaction; and (b) we wanted to determine if students’ positive perceptions of instructor nonverbal immediacy mediated the negative influences of instructors’ inappropriate conversations and amount of disclosures on student communication satisfaction. Overall, students reported lower levels of communication satisfaction when instructors engage in inappropriate conversations and frequent disclosures. Based on results, we also concluded that instructor nonverbal immediacy maintains students’ communication satisfaction even when instructors engage in inappropriate conversations or disclose too frequently.     

Beyond Branding: Van Riel and Fombrun’s Corporate Communication Theory in the Human Services Sector

Amidst funding cuts, increasing competition, and growing demands for service, nonprofit human services organizations are increasingly recognizing the importance of marketing communication, especially branding. However, Van Riel and Fombrun’s (2007) corporate communication theory suggests that focusing too intently on branding may actually weaken these organizations over the long term. Drawing on a series of focus groups with a cohort of human services nonprofits, this study extends Van Riel and Fombrun’s theory into the nonprofit context and reveals the importance of a balanced approach to nonprofit corporate communication.     

Mapping contentious discourse in China: activists’ discursive strategies and their coordination with media

Discursive strategy in social movements in China has received limited scholarly attention. This paper systemically examines the way in which contentious discourse in China is informed by its cultural repertoire and illustrates how activists strategically frame their culturally informed discourse in coordination with the usage of media platforms. We analyzed 143 slogans and banners from 22 environmental and land requisition protests, and found that activists in China draw heavily on Chinese cultural repertoire. They embed family values in a rank system that is mapped onto two axes – space vs. time and us vs. them – with family/self at the center, to frame diagnostic, motivational, and prognostic collective action frames. In order to unpack the dynamic process of strategic framing, we paid special attention to activists’ coordination mechanisms with media in our analyses drawn from extensive participatory observation and interviews in two protest cases. We found strategic framing (such as frame bridging, amplification, extension, transformation and borrowing) was used in coordination with both traditional and new media in an effort to adjust their contentious discourse to achieve consensus mobilization, action mobilization, and social mobilization at various stages of protest. This study brings cultural repertoire back into the study of contentious discourse in China and highlights the dynamic nature of strategic framing that is often practiced in coordination with media.     

Player one,playing with others virtually: what’s next in game and player studies

This essay describes current research in player studies, focusing on how play is a social activity, and how sociality is mediated and performed in a variety of settings. It starts by explaining the concept of tandem play and then moves to an exploration of gameplay that is performed for differently sized audiences via the Twitch.tv platform. Our research finds that even single-player gameplay can very often be a social activity. Additionally, how we perform gameplay is contingent on multiple factors, including where we and others are physically located, whether play is professional or amateur, and how particular play platforms shape our expectations for play and spectatorship actions.     

Learn after reading: effects of news framing and responsibility attribution on Chinese college students’ perceived efficacy in identifying others and themselves with depression

Depression is now one of the most severe public health threats in China and among Chinese college students. To examine the effects of depression news coverage on Chinese college students’ mental health literacy, focusing on their perceived efficacy in recognizing depression symptoms, a 2 (news framing: episodic vs. thematic)?×?2 (responsibility attribution: individual vs. societal)?×?2 (gender: female vs. male) between-subjects experiment was conducted among 187 students at a large research university in China. The key findings, after controlling for depression issue involvement, include: (1) the main effects of attribution on perceived efficacy in identifying others (friends and family members) with depression; (2) the association between gender and perceived efficacy in identifying family members with depression; and (3) the three-way interactions on how framing, attribution, and gender jointly affect not only perceived efficacy in identifying others but also themselves with depression. These findings provide insights on how depression news coverage can help enhance mental health literacy and build stronger depression symptom resilience among Chinese college students. Implications for health journalists and public health communication professionals in China are discussed.