Talking of fabric: a multi‐dimensional model of quality in education

‘Improving quality’ has become a key phrase in policy and academic discourses on education in low‐income countries, reflecting concerns that the success in increasing enrolment and widening access to schooling is being undermined by low‐quality teaching and learning, and subsequent low levels of skills and knowledge among school leavers. We wish to revitalise discussions problematising ‘quality’ through examining current debates on and available frameworks for understanding the concept and proposing a new framework. We model ‘quality’ as a stretched ‘fabric’ maintained in tension through a contextually appropriate balance across seven conceptual dimensions. We recognise tensions and complementarities among the dimensions and the centrality of values inherent in making judgements of quality, that quality is a matter of process rather than product, and that this complex process demands a strategic approach. Finally, we recognise two issues that remain to be addressed in a future agenda.     

The value of non‐participation in higher education

The paper seeks to link the structural and the institutional to learning outcomes in order to articulate a research agenda capable of evaluating the impact of consumerism on learning and teaching in higher education. Consumerist mechanisms are situated in the context of quasi‐market and new managerial regulatory frameworks and concepts developed by Pierre Bourdieu are drawn on to establish a theoretical model of the uneven impact of consumerism across different types of universities. Empirical studies, conducted in a variety of national settings, are outlined to confirm the plausibility of the model. The possible interactions between first, changes in academic identity, teaching and the curriculum; and secondly, on student identities and their impact on teaching and assessment and their consequent learning outcomes, are outlined. Some important questions about the consequences for the labour market are also raised. The paper hypothesizes that attempts to restructure pedagogical cultures and identities to comply with consumerist frameworks may unintentionally deter innovation, promote passive and instrumental attitudes to learning, threaten academic standards and further entrench academic privilege. The paper concludes by outlining key areas that require investigation in order to address some of the problems posed by consumerism in a mass higher education system.     

The impact of mergers in higher education on micro-level processes – a literature review

Amidst increased research on mergers in higher education, studies addressing micro level processes are scarce and fragmented across disciplines: our aim is to systematically review existing studies, providing implications for research and practice. We grouped 21 studies from different countries under four themes: academic identity and self-image; cultural integration; staff reaction; teaching and research. Timing, status of institutions and staff, and disciplinary cultures apparently affect post-merger micro-level processes. Policy reforms might indirectly address micro-level processes following a merger, for example in a change of academic identities. Few studies investigated the impact of mergers on teaching and research activities. Studying merger consequences for academic core activities is complex, requiring a longer perspective involving students, staff and quantitative indicators. Longitudinal design in further studies might investigate changes from different angles and for different staff groups and students, exploring country differences in micro-level processes, applying a comparative design. Despite limitations, our review might inform the planning of merger processes regarding reactions at micro level.

     

Student persistence in distance education: a cross‐cultural multi‐institutional perspective

Following the 12th World Conference of ICDE (Vancouver, 1982) the author was invited to coordinate a project aimed at opcrationalizing a research methodology that was discussed during the conference. The essence of the proposed methodology (Taylor and White, 1983) was to conduct essentially the same empirical study in a variety of distance education settings. It was thought that such an approach could engender an objective synthesis of research results that might lead to a significant contribution being made to the empirical basis for distance education.

It was agreed that the study should focus on something of practical importance to distance educators. It was further agreed that the study could not be of too specialised a theoretical nature because of the need to involve a number of institutions across a wide range of cultural settings. It was finally agreed that the study should take a lead from Rekkedal's (1973) study on turn‐around time.

Major contributions to this first ICDE International Research Project were made by L.J. Barker and V.J. White (Darling Downs IAE, Australia), G. Gillard (University of the South Pacific, Fiji), D. Kaufman (Open Learning Institute, Canada), A.N. Khan (Allama Iqbal Open University, Pakistan), R. Mezger(Tasmanian State Institute of Technology, Australia) and the ICDE Research Committee regional coordinators.     

Engineering education in Bangladesh – an indicator of economic development

Developing nations including Bangladesh are significantly lagging behind the millennium development target due to the lack of science, technology and engineering education. Bangladesh as a least developing country has only 44 engineers per million people. Its technological education and gross domestic product growth are not collinear. Although limited progress was made in humanities, basic sciences, agriculture and medical sciences, a vast gap is left in technical and engineering education. This paper describes the present condition of engineering education in the country and explores ways to improve engineering education in order to meet the national as well as global skills demand.     

The dynamics of ‘market-making’ in higher education

Abstract

This paper examines what to some is a well-worked furrow; the processes and outcomes involved in what is typically referred to as ‘marketization’ in the higher education sector. We do this through a case study of Newton University, where we reveal a rapid proliferation of market exchanges involving the administrative division of the university with the wider world. Our account of this process of ‘market making’ is developed in two (dialectically related) moves. First, we identify a range of market exchanges that have emerged in the context of wider ideological and political changes in the governance of higher education to make it a more globally competitive producer of knowledge, and a services sector. Second, we explore the ways in which making markets involve a considerable amount of microwork, such as the deployment of a range of framings, and socio-technical tools. Taken together, these market-making processes are recalibrating and remaking the structures, social relations and subjectivities, within and beyond the university and in turn reconstituting the university and the higher education sector.     

The development of solution focused multi‐agency meetings in a psychological service

This article outlines the successful development of multi‐agency meetings as part of a staged approach aimed at supporting families and children within the Scottish Highland Council Area. Drawing on the research evidence for the factors which help to make meetings effective, a distinctive meeting structure was developed. This structure is outlined – including the key solution‐focused principles which underpin it. Two main evaluations focused on gathering the views of multi‐agency partners, head teachers, parents and voluntary organisations regarding the effectiveness of these meetings. Resulting improvements are reported along with a discussion of the limitations and strengths and the future of the meetings.     

The recontextualisation of ‘quality’ in Australian higher education

In the education policy arena, the notion of ‘quality'as a mechanism for increasing accountability to stakeholders has risen to prominence in the 1990s, as part of the micro‐economic reform agenda of many national governments. This study analyses the way in which policy makers in Australian higher education have recontextualised the notions of quality adopted in other countries to reconstruct a uniquely Australian version. Further, the study analyses how this recontextualisation continues from the ministerial level, through the Higher Education Council (HEC), and then the Committee for Quality Assurance in Higher Education (CQAHE), to the site of intended policy effect ‐‐ individual universities. A theoretical framework, in part offered by Stephen Ball's policy trajectory studies, is employed to examine the negotiation, resistance and even transformation of the original ministerial quality policy of 1991. A central contention is that the operation of the subsequent 3‐year cycle of quality reviews between 1993 and 1995 provides an example par excellence of a government strategy of ‘steering at a distance’.     

International inter‐organisational arrangements in higher education: Towards a typology

Abstract

This article attempts to provide clarity in the maze of international inter‐organisational arrangements in higher education. Developments that fuel the establishment of such linkages are identified. First, the changes in the production of knowledge, changes in resource dependencies and increased opportunities for interaction through new technologies, demand interaction with other universities and organisations, in activities that previously took place within the organisational boundaries of the university. In addition, universities increasingly cross national borders. Students, scholars and employers demand and value the experience gained through international experiences. Liberalisation of trade markets and new modes of delivery expand opportunities for transnational education and the need for inter‐organisational interaction. On the basis of several classifications of cooperation in higher education and using concepts from organisational and management studies, we develop a multidimensional typology of international inter‐organisational cooperation. Critical dimensions identified in this typology are size, scope, nature of integration and intensity.     

E‐learning and the transformation of social interaction in higher education

This article examines the way in which e‐learning is transforming the nature of social interaction in higher education. In this new educational environment, radical societal transitions and the opportunities afforded by modern communication technologies together produce formidable challenges. Significant as these challenges may be, concentration upon problems of a practical kind draws attention away from the more theoretical concerns in understanding e‐learning. By drawing together developments in social, educational and communicational theory and Gilly Salmon’s hands‐on approach to teaching and learning online, this article reveals some unintended consequences: e‐moderation and the use of e‐tivities may perpetuate the very conditions that limit our chances of dealing successfully with the challenges posed by e‐learning. While theory may muddle what might otherwise be communicated meaningfully to those in search of practical answers, theoretical developments provide concepts and frameworks that can be placed in the service of a critical understanding of e‐learning and the transformation of social interaction in higher education.     

The role of new technologies in competence teaching in higher education： The case of accounting

The Spanish educational system will require certain changes in order to achieve the Bologna objectives for the European Higher Education Area, including a more professional profile, with new activities and roles for both students and teachers, who must assume new skills that will affect concepts and attitudes related to the teaching and learning processes within the framework of training projects. However, students must also take a leading role in the educational process by adopting independent, meaningful and cooperative learning methods. This process will imply a notable change of mindset for the typical Spanish students and will involve a high degree of collaboration between students and teachers. Teachers will have to choose suitable methodologies for achieving those objectives, within the academic framework and considering the characteristics of professional training in skills. In addition, they must create the appropriate structural and organizational conditions to carry out these activities （class size, space, educational organization, etc.）. This paper describes the authors＇ experience in designing learning methodologies for the teaching of accountancy in the business administration degree course at the Polytechnic University of Valencia. The paper is divided into three parts. The first part describes the methodology designed for teaching accounting, based on PBL （problem-based learning）, compiled with Internet-based technologies. We analyze its use and evolution in two accounting subjects in the first and the fourth years of the degree. The second part presents the results for each subject in these years. The authors also point out the differences between students who chose the learning methodology described and those who used the traditional approach. The final part of the paper presents the conclusions obtained from the statistical treatment of the results and the analysis of different options for correlating the information obtained. These results show that there is a direct correlation between the use of an active learning model--through the teaching methodology--and obtaining satisfactory exam results in the subject. Finally, the authors analyze these results and consider how they should be used for evaluating the suitability of the methodology and to determine whether it is necessary to redesign the methodology to fit in with the characteristics, conditions and limitations of the teaching and learning processes.     

The modelling of ‘dissonant’ study orchestration in higher education

Attention is drawn in the present study to atypical patterns of contextualised learning engagement that are often difficult to interpret because, at face value, they exhibit varying degrees of conceptual dissonance. Against a summary of the practical and methodological problems associated with researching the phenomenon of ‘dissonance’, a review is presented of how it may manifest itself in differing contexts, and with what implied or observed associated effects. The empirical question of how ‘dissonance’ may be interpreted and modelled is addressed and it is argued that, in general, the phenomenon can be naturally accommodated within an interference observed model of student learning by virtue of violations of defined ‘conceptual boundaries’ within the model at an individual, or subgroup, response level. An example of an observed interference model of student learning in the form of a common factor model is introduced and is then further used to illustrate how such conceptual violations may occur in practice.     

The politics of environmental education: a case‐study

ABSTRACT

The ‘Environment and School Initiatives’ (ENSI) project is an OECD curriculum development project based on a ‘process model’. Eleven OECD countries, excluding the UK, participated in Phase 1 (1986‐8). The author carried out a comparative analysis of case‐studies of this phase, then sought to gain government support for the participation of UK schools in the second phase of ENSI. This article tells the story of his efforts and the responses they met with. The narrative describes and analyses the complex roles and positions taken by government departments, charitable foundations and multinational companies. The negative outcome for the future of the project in England and Wales indicated that the British government were more interested in the construction of politically symbolic acts which publicly signify concern for the environment than with the promotion of effective and educationally worthwhile pedagogies for environmental education.     

The higher education – economic development ‘connection’ in Massachusetts: Forging a critical linkage?

This paper examines the "connection"between higher education and economic development in Massachusetts, a state whose renowned academic institutions have fueled the rise of a premier high technology industrial district. But in the aftermath to the abrupt demise of the Massachusetts Miracle, the state higher education system sought to develop a new mandate for public service in the 90s keyed to upgrading the state's industrial base and coordinating with labor market needs. These growing involvements in manifestly vocational endeavors seem to reflect a major shift in the models that articulate the higher education-economic development connection in Massachusetts. Thus, it appears that the elite model of the world-class research university sparking numerous industry spin-offs has been joined by newer diffusion-oriented models of academic outreach that extend out from the community colleges into the workplace and even into the K-12 schools.     

‘The balancing act’ – Irish part-time undergraduate students in higher education

While the numbers of part-time students has increased in higher education in Ireland, little is known about these students or about how they balance their study and other commitments. Drawing on a larger study on Irish students’ experiences in higher education, this article attempts to address this gap in research and reports on Irish part-time undergraduate students’ socio-demographic and institutional characteristics. It further explores the balance between part-time students’ academic study and their life situations. The article proposes some recommendations with regard to policy concerning part-time students, particularly in the area of financial support available to part-time learners. It also calls for expanding opportunities for participation in part-time study in the light of changing demography and provision of resources to facilitate students’ participation in higher education. Although the findings of this article broadly agree with those of international studies, more research is needed into the experiences of part-time students in higher education.     

The changing role of the state vis-à-vis higher education in a global context

Since the 1980s, a series of reforms that aimed to reconstruct the relationships among the government, the university, and the student (consumer) have been initiated in the systems of higher education. In varying degrees, these systems of higher education were affected by market forces. Given this, the relationship between the state and higher education has also been changed significantly. The purpose of this paper is to view recent changes in higher education in the historic context of globalization. It attempts to trace the source of these changes and to depict, against a new background, the new role of the state vis-à-vis higher education. It also seeks to illuminate the rationale behind the changing role of the state. By using the experiences of selected countries as illustrations, this paper will discuss the salient features of the state’s role change in various contexts. __________ Translated from Beijing Daxue Jiaoyu Pinglun 北京大学教育评论 (Peking University Education Review), 2007, 5 (1): 138–149