Teacher training and ‘quality’ in higher education language teaching: strategies and options

The article focuses on the training of higher education language teachers from a quality enhancement perspective. After a brief discussion of the nature of quality in higher education, the article considers the implications which the expansion of language learning in higher education in Europe has for the teachers involve in designing and delivering language programmes. The main body of the article is then devoted to a discussion of the strategies and options in the field of the training of language teachers which emerged from reports on quality enhancement in higher education language studies prepared in 18 European countries. The reports were prepared within the framework of Thematic Network Project 2, organised by the European Language Council. The article concludes by highlighting the crucial role of teacher training in the ‘quality cycle’ with respect to both teaching and student learning.

L'article traite de la formation d'enseignants de langue travaillant dans l'enseignement supérieur d'une perspective axée sur l'amélioration de la qualité. Suite à une brève discussion de la notion de qualité dans l'enseignement supérieur, l'article examine les implications de l'expansion de l'apprentissage des langues dans l'enseignement supérieur en Europe pour les enseignants responsables de la conception et de la réalisation pédagogique de programmes de langue. La partie principale de l'article est alors consacrée à l'analyse des choix et stratégies dans le domaine de la formation d'enseignants de langues qui se sont dégagés de rapports sur l'amélioration de la qualité dans le domaine des langues dans l'enseignement supérieur dans 18 pays de l'Europe. Ces rapports furent préparés dans le cadre du Projet de Réseau Thématique 2, organisé par le Conseil Européen pour les Langues. En conclusion, l'article souligne le rôle crucial joué par la formation des enseignants par rapport à la qualité autant de l'enseignement que de l'apprentissage des langues par les étudiants.

El artículo trata de la formación de profesores de lengua que trabajan en la enseñanza superior, desde la perspectiva de la mejora de la calidad. Tras una breve discusión acerca de la noci?n de calidad en la enseñanza superior, el artículo examina las implicaciones de la expansión del aprendizaje de las lenguas en la enseñanza superior en Europa para los profesores responsables de la concepción y de la realización pedagógica de programas de lengua. La parte principal del artículo se consagra por tanto al análisis de las elecciones y estrategias en el campo de la formación de profesores de lenguas, tal como se desprenden de los informes sobre la mejora de la calidad en el campo de las lenguas en la enseñanza superior en 18 países de Europa. Estos informes fueron preparados en el marco del Proyecto de Red Temática 2, organizado por el Consejo Europeo para las Lenguas. En conclusión, el artículo subraya el papel crucial desempeñado por la formación de los profesores en la calidad tanto de la ensepanza como del aprendizaje de las lenguas por los estudiantes.

Der Artikel behandelt die Ausbildung von Sprachlehrkräften an Hochschulen aus der Sicht der Qualitätsverbesserung. Nach einer kurzen Erörterung der Spezifität der Qualität in der Hochschulbildung, befasst sich der Artikel mit den Konsequenzen des verstärkten Lehrens und Lernens von Sprachen an Hochschulen für die mit der Planung und Umsetzung von Sprachlehrprogrammen betrauten Lehrkräfte. Der Hauptteil des Artikels ist der Analyse von Strategien und Möglichkeiten im Bereich der Ausbildung von Sprachlehrkräften gewidmet, die aus 18 europäischen Länderberichten über Qualitätsverbesserung im Sprachenbereich an Hochschulen hervorgingen. Diese Berichte wurden innerhalb des vom Europäischen Sprachenrat organisierten Thematischen Netzwerkprojekts Sprachen II (TNP2) erstellt. Am Schluss des Artikels wird die entscheidende Rolle der Ausbildung der Sprachlehrkräfte für die Qualität des Lehrens und Lernens von Sprachen an Hochschulen hervorgehoben.     

‘Teaching excellence’ in higher education: a comparative study of English and Australian academics’ perspectives

ABSTRACT

In the current higher education (HE) environment, indicators of ‘teaching excellence’ (TE) are increasingly under the spotlight. The literature offers a wide range of models and perspectives, but also highlights the need for greater (comparative) scrutiny of the perceptions of those at the centre – staff teaching across the disciplines in different countries. This article aims to contribute to ongoing debates by investigating and comparing the views of 120 academic staff teaching in one of two countries – England and Australia – in an attempt to deepen our appreciation of their definitions and understandings. The findings from this two-stage enquiry using online questionnaires and interviews indicate broad commonalities in the ways in which academics define TE, centred on facilitative, interactive pedagogy related to individual professional aspirations; they also reveal widely shared reservations about the term’s legitimacy and institutional/marketised (ab)use. As such, the findings offer policy-makers and institutions useful insights at a time when TE definitions and metrics are growing global pre-occupations.

Abbreviations: teaching excellence (TE); higher education (HE)     

‘Empty signifiers’ and ‘dreamy ideals’: perceptions of the ‘international university’ among higher education students and staff at a British university

This paper reports on a mixed-methods case study investigating how higher education staff and students understand, experience and envision the ‘international university’. As it is becoming clear that international student mobility is not in itself a panacea for universities seeking to internationalise, ‘internationalisation at home’ and ‘global citizenship’ are increasingly permeating university policy documents and mission statements. However, little is known about how students and staff on the ground perceive and experience these concepts. Quantitative and qualitative data were collected at one British university through focus groups (N = 19) and through an online survey (n = 148). Findings revealed a conventional mobility-focused understanding of the international university among students and staff, and a great deal of cynicism as regards ‘internationalisation at home’ and ‘global citizenship’. We discuss implications for practice and a research agenda.     

Europe versus Asia: foreign language education other than English in Japan’s higher education

The era of Asia has been felt in foreign language education in Japan, with more and more youth reportedly opting to study Chinese and Korean as the second foreign language. The shift in popularity, from European to Asian languages, not only reflects the societal demand for the institutional rearrangement of academic staff but also stirs teachers of European languages to appeal for the continued study of their language. The present discussion paper, drawing from secondary statistics and scholarly knowledge, first reviews a series of Japan’s foreign language education policies from the 1990s to 2012 that have been affecting the organizational structure of foreign language education in Japanese higher education. The study then addresses an array of issues that emerge with the changing needs of the times: the waning popularity of European languages, the Japanese government’s policy shift to English and Chinese, English language professionals’ detached attitudes toward other language education, and the dominance of university language teachers with little to no language teaching training. By addressing these pending yet gravely overlooked issues that merit due attention from language teaching professionals beyond Japan, the present study hopes to provide insight into the traditionally one-sided, English-centric discussion on foreign language education in Japanese higher education in a matter that is informative for international scholarship.     

Ten ‘Good Practice Principles’ … ten key questions: considerations in addressing the English language needs of higher education students

In response to social, political and educational imperatives, Australian universities are currently reviewing the way in which they provide for the growing number of students for whom English is not a first language. A document recently published by the Department of Education, Employment and Workplace Relations has increased the sense of urgency surrounding this activity, for it looks set to form the basis of future audits conducted by the Australian Universities Quality Agency. This paper considers how, in attempting to respond to the document and more effectively meet the needs of this student cohort, universities will need to reflect on a number of fundamental questions. In light of the increasingly global nature of education and the resulting multicultural and multilingual student populations that have become commonplace in higher education, these questions are likely to have resonance not only in Australia, but elsewhere, where English-medium universities face similar issues.     

‘Selective cosmopolitans’: tutors’ and students’ experience of offshore higher education in Dubai

As the offshore mobility of higher education has increased in recent times, the question of how it interacts with the recipient cultures has become ever more significant. Using ethnographic methods, this empirical study examined the adaptation of the UK teacher education model – the Postgraduate Certificate in Education – to the context of Dubai. The study asks ‘how do students and tutors experience the adaptation of British education in the context of Dubai?’ This paper will argue that tutors and students in offshore Dubai teacher education are ‘selective cosmopolitans’ who negotiate cross-cultural influences pragmatically and ambivalently. The study addresses a significant gap in the literature, as there is little written on the internationalisation of higher education in the context of Gulf Cooperation Council countries. There is also an inadequate appreciation of the role of local culture and religion in offshore education and tutors and students’ role as active agents in negotiating cross-cultural dynamics in the offshore educational setting.     

Understanding international students’ in-class learning experiences in Chinese higher education institutions

Despite the dramatic rise in international student enrolment in Chinese higher education institutions, the classroom learning experiences of these students are not adequately reflected in the international literature. The present qualitative study explores the learning experiences of 33 international students in different types of classroom arrangements at Chinese universities. The findings show that the international students’ perceptions of teaching and learning approaches, their language difficulties, the type of classroom arrangement, the origin of the international students in the class, the more relaxed academic requirements for international students and the international students’ learning motivation all shaped their in-class experiences. Furthermore, the findings reveal that the international students’ personal traits and cross-cultural environment interacted with their psychological mechanisms to produce and influence their learning experiences. The article highlights the need to make sense of these complexities in order to understand international students’ in-class learning experiences. The implications of improving these experiences are discussed.     

The problem with international students' ‘experiences’ and the promise of their practices: Reanimating research about international students in higher education

The increasing number of people studying abroad has drawn significant scholarly attention to the experiences of international students. While these works have productively informed policy and practice regarding how international students may be better supported, they have not always considered the active ways international students contribute to higher education. This article suggests that adopting the notion of experience as a conceptual starting point is problematic because it only partially illuminates international students' agency and reproduces understandings of them as a vulnerable group. The more active notion of practice, by contrast, suggests a more agentive subject who is a pivotal actor in spaces of education. The main argument in this article is that the abiding focus on international students' experiences will be productively unsettled by orienting attention to their practices and theorising the notion of practice in more fluid and dynamic ways. After critically engaging with the existing literature, the article outlines four ways that a focus on international students' practices may reanimate debates. A focus on practice will: (1) show how international students actively contribute to spaces of higher education, including classrooms, campuses and other sites of sociality; (2) demand that researchers theorise agency in more expansive ways and consider the practices of a broader set of social groups; (3) encourage researchers to make use of a wider set of qualitative research methods; and (4) create a stronger political foundation from which to defend the interests of international students in a post-COVID-19 world.     

‘I treat all students as equal’: further and higher education teachers' responses to diversity

Diversity, understood in a multiplicity of ways, has been a focus of attention in education in recent years. As in many other countries, recent post‐school education policies in Aotearoa/New Zealand have emphasised previously under‐represented ethnic groups, such as Māori and Pasifika. The intention has been to widen participation in further and higher education (FHE) as a means to improve the country's economic performance in a global market. However, the same policies imply a deficit discourse – where diversity is perceived as a problem or deficit to be ‘fixed’. As part of a larger study into FHE student retention, 137 teachers were surveyed to identify what they did to cater for the learning of these ‘diverse’ students. The responses varied. For example, some insisted that, to be fair, all students had to be treated the same; others described teaching/learning approaches they used to ensure students succeeded. Five positions were identified in the data: universal, universal/group, group, group/individual, and individual. These positions are discussed and linked to Banks's cultural‐pluralist and assimilationist ideologies. It is argued that FHE teachers could draw on strategies from each of the three main positions to enhance student learning.     

‘Responsibility in mobility’: international students and social responsibility

Enhancing the educational experience and social connectedness for international students is the responsibility of different involved parties among whom international students themselves and host institutions play a key role. However, the question of how the condition of cross-border mobility has shaped and re-shaped international students’ responsibility towards the home and host country and other social relationships that have been formed via their mobility experiences is often neglected. This paper examines the social nature of international students’ responsibility. It is derived from a research project funded by the Australian Research Council that includes fieldwork and semi-structured interviews with 155 staff and international students from 25 institutions in Australia over 4 years. Using positioning theory as a conceptual framework, the study shows that it is important to take into account the tangible aspects of transnational mobility in understanding international student responsibility rather than merely locating their responsibility in simple cultural, personal or institutional parameters. The study suggests the important roles of host institutions and community in creating conducive conditions and opportunities for international students to exercise responsibility as social members and intercultural learners. Enhancing student social responsibility and capacity for enacting responsibility is essential for nurturing meaningful transnational citizenship.     

In search of the feeling of ‘belonging’ in higher education: undergraduate students transition into higher education

ABSTRACT

Previous research that evaluated first year students’ transition into university found that the values of ‘being, belonging and becoming’ were important in particular within the first few months and within the first year of university. From our previous work, we reported that three things matter to students: the academic staff they work with, the nature of their academic study and the feeling of belonging. This paper provides a further illumination to our work by reporting on the qualitative data collected in the same study. The study included 530 students from five cohorts over a five-year period. As part of the Student Experience Evaluation instrument, open-ended questions probed students about their early experiences of belonging and transition into university. This original research uses rich data to illuminate the scales and items from previous quantitative data analysis to explore ‘belonging’, triangulated with research from the field. This paper is timely due to increased emphasis placed on learning and teaching with the introduction of the Teaching Excellence Framework. Student satisfaction is not a simplistic measure and this study articulates the complexity of student belonging in Higher Education.     

Teachers as ‘reform-doers’: developing a participatory curriculum to teach English as a foreign language

Action research concerns action, and transforming people’s practices (as well as their understandings of their practices and the conditions under which they practise). Sometimes we may feel that action research works best when it contributes to our understandings. In this paper, by contrast, I want to explore the ‘happening‐ness’ of action and practice, as they are lived and changed by action research. I want to explore the place of action research in shaping and making history by changing what is done. The central argument of this paper is that, while action research certainly does contribute to theory, it also, and perhaps more importantly, contributes to history.     

Routes through higher education: BME students and the development of a ‘specialisation of consciousness’

With changing demographics and the advent of mass higher education, there has been a significant impact on graduate transitions which has led to greater inequalities in access to social support during the transitionary period between undergraduate study and entrance into the labour market. This article explores the experiences of students in their final year of undergraduate study by drawing on 43 interviews with Black and Minority Ethnic (BME) students. Using Bourdieu, we argue that BME students preparing to enter the labour market display a ‘specialisation of consciousness’: a set of practices framed by their prior background and experience, choice of university and the support derived from attending university. ‘Specialisation of consciousness’ is an ongoing process in which BME students identify and understand racial inequalities in higher education and accept the limiting consequences these have on transitions into the labour market or further study.     

Customer prioritization in higher education: targeting ‘right’ students for long-term profitability

As competition for students, faculty and financial support has increased, so has the application of marketing in the field of higher education. One critical application of marketing all too often neglected, misunderstood and mismanaged in higher education is targeting customers for profitability. The purpose of this paper is to enrich the marketing practices of academic institutions as they face increasing competition for students, faculty and funding by presenting a discussion of ‘right,’ ‘at-risk right’ and ‘wrong’ customers for higher education. This paper reviews marketing paradigms as they have evolved over time, explains the concepts of right, at-risk right and wrong customers as they apply to higher education and identifies managerial implications critical to today's higher education administrators.     

Curricula and pedagogic potentials when educating diverse students in higher education: students’ Funds of Knowledge as a bridge to disciplinary learning

With the massification of higher education in a knowledge-driven economy, Western universities have struggled to keep pace with the cultural, linguistic, educational and economic diversity of university students and the complex realities of their lifeworlds. This has generated systemic inequities for diverse or ‘non-traditional’ students, and left academics with pedagogic uncertainty. This paper reports on action research that examined curricular and pedagogic practices that made elite academic codes explicit, and utilised students’ Funds of Knowledge as assets for disciplinary learning, in an Australian university. The action research confirmed the potential of creating bridges between the cultural practices and literacies of diverse students and the acquisition of disciplinary knowledge, facilitating their negotiation of multiple literacies and the successful participation of all students. Institutional arrangements – governed by economic, cultural and socio-political conditions – that enabled and constrained these potentials were highlighted, suggesting areas for negotiation for the pedagogies’ ongoing and wider use.     

Becoming employable students and ‘ideal’ creative workers: exclusion and inequality in higher education work placements

In this paper we explore how the ‘employable’ student and ‘ideal’ future creative worker is prefigured, constructed and experienced through higher education work placements in the creative sector, based on a recent small-scale qualitative study. Drawing on interview data with students, staff and employers, we identify the discourses and practices through which students are produced and produce themselves as neoliberal subjects. We are particularly concerned with which students are excluded in this process. We show how normative evaluations of what makes a ‘successful’ and ‘employable’ student and ‘ideal’ creative worker are implicitly classed, raced and gendered. We argue that work placements operate as a key domain in which inequalities within both higher education and the graduate labour market are (re)produced and sustained. The paper offers some thoughts about how these inequalities might be addressed.     

Assessing collaborative work in a higher education blended learning context: strategies and students’ perceptions

This study examines students' views on a blended learning module developed and offered at the University of Aveiro. The paper presents the module and the strategies, tools, activities and assessment. In order to examine the effectiveness of the module, data were collected from reflections, postings and questionnaires. Findings document students’ opinions concerning the module, the activities and their learning. Students valued the module but expressed concerns in using the wiki tool, assessing collaborative work and in engaging in peer assessment activities. The results have practical implications for the design of collaborative activities and innovative assessment in blended learning environments.

Bewertung kollaborativer Arbeit in einem gemischten Hochschulbildungs‐Lernkontext: Strategien und Wahrnehmungen der Studenten

Diese Studie untersucht die Ansichten von Studenten auf einem gemischten Lern‐Modul, entwickelt und angeboten von der Universität Aveiro. Das Papier stellt das Modul und die Strategien, Tools, Aktivitäten und Bewertung vor. Um die Wirksamkeit des Moduls zu untersuchen, wurden die Daten von Reflexionen, Notizen und Fragebögen gesammelt. Die Ergebnisse dokumentieren die Meinungen über das Modul, ihre Aktivitäten und ihr Lernen. Studenten schätzten das Modul hatten aber Bedenken beim Wiki‐Tool, bezüglich des kooperativen Arbeitens, Bewertungen und Peer‐Bewertungs‐Aktivitäten. Die Ergebnisse haben praktische Folgen für das Design gemeinsamer Aktivitäten und innovative Bewertungen ?gemischter Lernumgebungen”.

L’évaluation du travail collaboratif dans un contexte d’enseignement universitaire mixte: le strategies et les perceptions des étudiants

La présente étude examine les opinions des étudiants sur un module d’apprentissage mixte (blended) mis au point et assuré à l’Université d’Aveiro. Cet article présente le module et les stratégies, les outils, les activités et l’évaluation. Pour déterminer l’efficacité de ce module, on a rassemblé des données à partir des réflexions, des envois et des questionnaires. Les éléments recueillis illustrent les opinions des étudiants à propos du module, des activités et de ce qu’ils ont appris. Les étudiants ont apprécié le module mais exprimé leur inquiétude quant à l’usage de l’outil wiki, de l’évaluation du travail collaboratif et de l’engagement dans des activités d’évaluation de leurs camarades. Ces résultats ont des retombées pratiques pour la conception des activités collaboratives et d’un mode d’évaluation innovant dans des environnements d’apprentissage mixte.

La evaluación del trabajo colaborativo dentro de un entorno de aprendizaje mixto (Blended Learning) en la enseñanza superior: estrategias y percepciones de los estudiantes

El presente estudio examina las opiniones de los estudiantes acerca de un módulo de aprendizaje mixto desarrollado y propuesto por la Universidad de Aveiro. El artículo presenta el módulo y las estrategías, herramientas, actividades y evaluación. Para determinar la eficacia del módulo se hizo una recogida de datos, basandose en reflexiones, mensajes y cuestionarios. Los resultados ilustran las opinones de los estudiantes acerca del módulo, de las actividades y de lo que han aprendido.Los estudiantes valoran el módulo pero expresaron su preocupación acerca del uso de la herramienta wiki, de la evaluación del trabajo cooperativo y de la dedicación a actividades de evaluación mutual. Esos resultados conllevan consecuencias prácticas para el diseño de actividades cooperativas y la evaluación innovadora en entornos de aprendizaje mixto.     

Tutors’ assessment practices and students’ situated learning in higher education: chalk and cheese

This article uses situated learning theory to consider current tutor assessment and feedback practices in relation to learning practices employed by students outside the overt curriculum. The case is made that an emphasis on constructive alignment and explicitly articulating assessment requirements within curricula may be misplaced. Outside of the overt curriculum students appear to be interdependent learners, participating in communities of practice and learning networks, where sense-making occurs through negotiation and there is identity development. Such negotiation may translate curriculum requirements articulated by tutors into unexpected meanings. Hence, tutors’ efforts might be better placed on developing students’ ability to self-assess and to effectively evaluate and negotiate information, rather than primarily on their own delivery of the curriculum content and feedback. Tutors cannot be fully effective if they fail to consider students’ learning outside the overt curriculum, and ways to facilitate such learning processes are suggested together with future research directions.     

‘World-travelling’: a framework for re-thinking teaching and learning in internationalised higher education

In an era of unprecedented student mobility, increasingly diverse student populations in many national contexts, and globally interconnected environmental and social concerns, there is an urgent need to find new ways of thinking about teaching and learning. Static assumptions about so-called ‘Western’ versus ‘non-Western’ teaching and learning approaches or ‘local’ versus ‘international’ students are inadequate for responding to the complex histories, geographies and identities that meet and mingle in our higher education (HE) institutions. In this paper, I use María Lugones’ ‘world-travelling’ as a framework for discussing international and New Zealand women students’ reflections on teaching, learning and transition in New Zealand HE. I conclude with some suggestions as to what effective pedagogy might look like in internationalised HE if we think beyond culturalist them-and-us assumptions and recognise students’ complexity.