国外的企业信息情报服务研究进展分析及启示

在梳理国外企业信息情报相关文献的基础上,从多服务主体和图情管理两大学派的视角,系统分析了多服务主体的服务战略、模式、能力建设等几个方面的成果及趋势,同时对比我图企业信息服务的研究和实践现状,指出未来情报服务研究方向.     

大数据时代的图书馆用户服务创新

为应对大数据给图书馆业务带来的冲击,首先简述了大数据的概念、特征及相关研究进展。分析了用户需求的变化特点,梳理了图书馆用户服务的数据基础。基于此,从提供个性化精准服务、研究动向与热点预测、资源采购建议、建立新型知识服务导航机制等几个方面论述了未来图书馆的用户服务创新内容。从提高大数据存储与应用能力、培养大数据管理人才、降低大数据运营成本、加强用户隐私保护等几方面论述了图书馆服务应对大数据挑战的若干方案。     

公共图书馆服务礼仪的内涵

公共图书馆服务礼仪,作为一种行为准则,是礼仪在图书馆服务中的具体运用.文章从服务意识、质量意识、制度意识和团队意识几个方面探讨了服务礼仪的内涵.     

大数据时代公共文化服务治理创新研究

提供公共文化服务是现代政府基本职责之一,也是改善社会文化民生的重要举措.但目前我国公共文化服务供需多重性矛盾依旧突出,非均等化问题仍然严重,公共文化服务决策科学化程度有待提高.而大数据理念与技术为实现公共文化服务供需平衡创造了条件,为提高公共文化服务均等化水平提供了依据,为追求公共文化服务决策科学化奠定了基础.对此,应将大数据逻辑治理融于公共文化服务实践,构建公共文化服务供需大数据库及其开放共享平台,建设基于大数据的公共文化服务均等化保障机制与公共文化服务决策支持系统,以大数据助推公共文化服务治理创新进程.     

开拓手机短信在图书馆的服务模式

本文介绍了在图书馆开展手机短信服务的几种服务模式,意在进一步开发利用丰富的图书馆藏资源.     

为老年人服务是公共图书馆工作的新课题

分析了为老年读者服务的必要性及现实存在的问题,提出了几点促进老年读者阅读服务的建议.     

学校图书馆如何加强对科研的信息支撑

教学、科研是学校的两大支柱,科研带动并促进教学水平的提高。站在这样的一个角度,文章提出了学校图书馆应从强化馆员服务科研意识、提高信息服务的针对性、更新服务手段等几个方面加强对科研的信息支撑的观点。     

数据驱动下的图书馆服务创新

大数据技术背景下,图书馆服务面临各种机遇和挑战,服务的创新有利于图书馆未来发展。文章基于国内图书馆服务现状,结合图书馆未来发展趋势,得出图书馆服务当前存在的创新难题,并提出几点改善建议。     

大数据时代下的新型图书馆发展模式的研究

随着大数据社会环境的逐步形成,图书馆的信息工作发生了翻天覆地的变化,大数据时代下的新型图书馆知识服务研究正在逐步深入.文章着重分析图书馆信息服务工作的难点,研究大数据环境下图书馆的工作方法和发展模式,提出了应对大数据时代下新型图书馆的发展模式.     

浅析大数据时代高校图书馆的信息服务

大数据伴随着云计算、移动互联网、物联网等信息技术的成熟而迅速发展,大数据技术在未来几年给数字图书馆将会带来创造性的变化,对我们现有的传统的信息服务方式将会产生重大的颠覆和创新,也对现有的技术和方法提出了更高的要求,高校图书馆需结合用户需求对图书馆信息服务进行创新,以便提供更便捷、高效的服务。     

网络环境下高校图书馆图书情报定题服务的变革

网络环境下，文献信息类型发生变化。要为高校科研工作提供优质的定题服务，图书馆在定题服务的方式、技术手段和图书情报人员的服务意识上发生变革，才能适应网络环境下的定题服务。     

当代科技查新工作业务拓展新探索

本文针对高校科技查新工作的特点,提出科技查新工作应该积极拓展业务范围,充分发挥科技查新人才优势。主要从学科馆员工作、定题服务、文献教学、科研工作等方面,对高校科技查新工作的扩展延伸方向进行了新的探索。     

Use of machine-readable databases to support a large SDI service

The current awareness [or selective dissemination of information (SDI)] services of AT&T Bell Laboratories are described. Several bulletins announcing over 80,000 externally published items/year are issued at regular intervals and sent to about 6100 subscribers. Production is done by the BELLPAR (Bell Laboratories Publication, Alerting, and Retrieval) system, which processes four commercial machine-readable databases and prepares camera-ready bulletin copy. A photocopy service processing some 10,000 requests/month provides document delivery for items announced in the bulletins. Subscribers may order photocopies electronically if they wish. A “captive” journal collection supports the copying operation; non-journal articles, such as conference proceedings and technical reports, are ordered from external suppliers. Improvements in the SDI service include electronic bulletins, more focused bulletins and additional databases as input.     

省级科技文献共享服务平台信息服务分析

通过网络对省级科技文献共享服务平台的信息服务现状进行了调研,发现平台开展了科技文献检索、参考咨询、定题跟踪、科技查新、竞争情报等信息服务,在调研分析的基础上,提出省级科技文献共享服务平台信息服务的发展策略：加强科技文献共享服务平台信息资源的整合力度,多举措提升平台的信息服务质量,面向不同用户,提供个性化信息服务,加强用户信息素质教育。     

面向对象系统进展过程的测度方法研究

软件测试方法用于测量系统开发过程中的软件质量。本文提出了测量面向对象系统进展过程的三种测度方法，系统设计不稳定性（SDI），类实现不稳定性（CII）和系统实现不稳定性（SII）。这些测度方法的结果有助于实时调整工程计划。此外，还对测度方法的应用提出了几点设想。     

Spatial data infrastructure management: A two-sided market approach for strategic reflections

The recognition of a spatial data infrastructure (SDI), as a two-sided market, leads the way to an innovative approach for analysing the strategies used to bring two groups of users into interdependent markets. The literature derived from the recent industrial organisation is rich in theoretical models, aiming at the study of price structure and product design, which maximise the participation of the groups, the profits of the firms, and the value created for the entire ecosystem. The current paper interprets and adapts the theoretical model of the two-sided market in order to fit the case of a SDI. The purpose is to highlight the relevance of a two-sided market approach for analysing a SDI dynamics. The focal research question is how spatial data infrastructure, through a platform management process, can transition from a government-funded entity to a self-sustaining operation. The analysis relies on the specific case of the GEOSUD SDI, focusing on strategies ensuring the interest of image-based application developers and satellite image users. The results show that the theory of two-sided markets brings complementary elements for SDI development strategies, by proposing a framework of reasoning, which not only allows for a better understanding of the outflows already established, but also provides tools to accompany the strategic reflection of public institutions and entrepreneurs, who tend to support the uses of data and services derived from remote sensing.     

The development of a highly interactive searching technique for morphs—Minicomputer operated retrieval (partially heuristic) system

The basic structure of MORPHS was described at the Fifth Cranfield Conference when emphasis was placed on the automatic root finding/role applying procedures based on linguistic principles. This skeleton remains, but it has since been clothed with relatively complex, iterative search strategies. The major strategy employs the normal Boolean operators either in the form of strings without bracketing or in the form of marked steps. The latter enables back-tracking to be carried out. Recycling of search strategies is only limited by the number of tracks available for storing searches on the disc unit before over-writing takes place. Printing-out does not interfere with searching. A second strategy treats a string of keywords as a compound word; if it fails to find it the compound is then decomposed into its elements, which are then automatically treated as a string connected by AND logic; incidentally this technique also acts as a bracketing technique, but without the inconvenience of physical brackets. SDI procedures have been evolved as a by-product.Ultimately it is hoped that it may be possible to develop a degree of question answering ability: this could be achieved in several ways. The simplest (based on the modifying effect of certain interrogatory elements, e.g. WHO) has been evaluated and works. With the exception of the SDI system which employs 16k, all of the above systems were developed and originally operated in 12k of core with 16 bit words on a minicomputer. Nevertheless, despite this severe restriction on space it has been possible to implement searching strategies for dedicated on-line searching which are at least as good and in many ways better (e.g. automatic synonym substitution) than many employed in the large time-sharing systems currently available.     

论服务生产率的构成及其管理

从传统的生产率开始研究,在对其与服务生产率进行了对比后,提出了服务生产率的构成模型。在构成模型基础上,给出了几点针对服务生产率的有效管理方法,以期望对服务生产率的研究和实践有所帮助。     

Automatic construction of information queries

The methods of information queries building in the SDI systems on the basis of the user's publications are presented in this paper. In most cases the users of the SDI system are scientists whose work is marked by publications resulting from the research they do. It was found that the users' publications may constitute input data for information queries building.The examination of the possible compatibility between the user's information queries and his publications consisted of determining the similarity between of a set of keywords indexed from the information query and a set of keywords indexed from the user's publications.Two methods of information query constructions determined by logical operators AND, OR, NOT and a set of weighted keywords are described.