Electronic Performance Support Technology; Defining the Domain Originally published in 1996, PIQ 9.1

Electronic performance support is an expanding area within the field of performance technology. This article reviews and classifies the literature, both conceptual and case-based, in order to assess settings for use, initiating factors for development, and general features of the various systems. Identification of each article reviewed is presented in a matrix of categories that can be used to point those interested in specific aspects of this complex topic to the most pertinent information for their own needs. A general summary of findings follows.     

大学生英语学习僵化现象浅析

大学生英语学习僵化是一个极其普遍的问题.本文概述了僵化现象的表现特征,探究了这类现象的形成原因并就如何缓解僵化现象提出了相应的教改措施.     

企业业绩报告的现状及其改进建议

企业业绩报告是投资者、债权人等广大会计信息使用者最为关心的信息之一。文章在深入分析收入确认、费用计量、业绩计量等方面的基础上,详细论述了现行企业业绩报告中存在的局限性,以期对业绩报告的改进提供理论依据。     

绩效管理的过程策略研究

该文通过对组织运行过程中出现的绩效不良的问题及其成因进行分析,根据教学系统设计原理和ADDIE绩效管理一般模式,构建了一个改进的绩效管理过程模式,并基于此过程模式给出了组织绩效不良问题的解决策略,以期能够推进绩效管理的有效实施。     

The effect of manufacturing strategy on organizational performance

The research reported in this article investigated the effect of manufacturing strategy on organizational performance in the Malaysian electrical and electronic sector. It was revealed that a cost‐based strategy greatly affected the performance of organizations participating in this study. This result implied that a cost‐based strategy is still a dominant concern for manufacturing firms. The information gathered through this study is useful for strategy formulation and for understanding how a strategy can lead to improved organizational performance in general.     

Using predictions to learn about the self-efficacy of early adolescents with and without learning disabilities

This study used conventional self-efficacy measures as well as predictions of performance to examine the spelling and writing efficacy beliefs of early adolescents with and without learning disabilities (LD). In addition, the study examined two types of global efficacy—self-efficacy for self-regulated learning and general self-efficacy. The students with LD over-estimated their spelling performance by 52% and their writing performance by 19%, whereas the non-LD students were generally accurate in their performance estimates. Students’ performance predictions and self-efficacy ratings were strong predictors of a composite writing performance, but the self-efficacy for self-regulated learning and general self-efficacy scores did not predict writing performance. The article concludes with a discussion of recommendations to improve the calibration and academic functioning of adolescents with learning disabilities.     

中学生暴力行为调查研究

采用自编的中学生生活经历调查研究问卷,对校园暴力特别是生生之间的躯体暴力和心理暴力进行调查研究,以调查中学生暴力行为一般状况和特点。研究发现,心理暴力得分在是否班干部上有显著差异;总暴力得分在是否班干部和在父亲职业上有显著差异。暴力实施者的得分在是否班干部上有显著差异;暴力受害者的得分在性别、是否班干部、母亲文化程度上有显著差异;暴力目击者的得分在性别、是否班干部、父亲职业、父亲文化程度、母亲职业上有显著性差异。     

Ten Key Principles Supporting the Accomplishment-Based Curriculum Development Model

The Accomplishment-Based Curriculum Development system is based on ten key principles which provide a cohesive framework for the processes of human performance technology and instructional design. These ten principles are: the performance equation; the basic progression of performance; the processes of front-end analysis; the three types of behavior characteristics; logic regarding information storage and retrieval; the general tactics of instruction; the relationship of learning problems and special instructional tactics; the process of instructional design; the progression of materials development; and the relationship between analysis and evaluation. This article provides an overview of each principle, outlines the connections that link the individual principles into an integrated system of human performance technology and instructional design, and compares these principles to the work of others in the field. Finally, this article serves to document the contributions made by Joe Harless to the disciplines of human performance technology and to instructional design.     

Teacher‐Student Verbal Interaction and Questioning,Class Size and Bilingual Students' Academic Performance

This article is a result of a small-scale study with the purpose of investigating teacher-student verbal interactions and questioning and students' curriculum-related performance in small and large mainstream classes. In mainstream classes the bilingual students were taught together with their monolingual Norwegian peers. The study shows that there are inter-group and intra-group differences with respect to: (i) teacher-student verbal interaction; (ii) academic questioning; (iii) curriculum-related performance of students in small classes compared with large classes. The bilingual minority students in general, and bilingual minority girls in particular, benefit from civics lessons in small classes more than they do in large classes. It is suggested that by creating rich possibilities for teacher-student verbal interaction and curriculum-oriented academic questioning, small classes can provide conditions for better academic performance in content area subjects, i.e. civics, for bilingual students in general and bilingual girls in particular than do large classes.     

A General Framework for the Validation of Embedded Formative Assessment

In educational practice, test results are used for several purposes. However, validity research is especially focused on the validity of summative assessment. This article aimed to provide a general framework for validating formative assessment. The authors applied the argument‐based approach to validation to the context of formative assessment. This resulted in a proposed interpretation and use argument consisting of a score interpretation and a score use. The former involves inferences linking specific task performance to an interpretation of a student's general performance. The latter involves inferences regarding decisions about actions and educational consequences. The validity argument should focus on critical claims regarding score interpretation and score use, since both are critical to the effectiveness of formative assessment. The proposed framework is illustrated by an operational example including a presentation of evidence that can be collected on the basis of the framework.     

我国成人教育的动力机制分析

成人教育是一个生长着的有机体。基于成人教育动力机制模式的分析,认识到人与成人教育组织行为效用最大化是成人教育动力源,教育技术与管理保障是其发展的动力基础,人员保障是其动力活力,评价是其业绩的表现,通过改变其运行机制提高成人教育的效率,以期促进我国成人教育事业稳定、可持续的发展。     

Improvement of organizational performance and instructional design: An analogy based on general principles of natural information processing systems

The process of improving organizational performance through designing systemic interventions has remarkable similarities to designing instruction for improving learners' performance. Both processes deal with subjects (learners and organizations correspondingly) with certain capabilities that are exposed to novel information designed for producing a desired change. The article attempts to trace these similarities deeper to the underlying general principles that govern functioning of natural information processing systems that both human cognitive architecture (in case of instruction) and organizational systems may represent, and explores such connections and draws corresponding implications for research in human performance technology.     

Effectiveness of Explicit Phonological‐Awareness Instruction for At‐Risk English Learners

This article examines the effects of intensive phonological‐awareness (PA) instruction for kindergarten English learners. One intact kindergarten class was provided 300 minutes of intensive instruction in PA. Results indicate that students who received intervention made significant growth in word reading when compared to a cohort of kindergarten students who received general kindergarten instruction. The article also discusses ability‐group differences in performance among high‐, middle‐, and low‐performing students and the implications of these findings for instructional practice.     

Changes in Examination Performance in English Secondary Schools over the Course of a Decade: Searching for Patterns and Trends Over Time

The article explores changes in the examination performance of a random sample of 500 English secondary schools between 1992 and 2001. Using econometric methods, it concludes that: there is an overall deterministic trend in school performance but it is not stable, making prediction accuracy poor; the aggregate trend does not explain improvement over time at school level, where there is very considerable variation in improvement paths; there is a degree of persistence with respect to changes in performance at school level but it is short-lived; whilst there is evidence of a general upward trend across schools, there is a large amount of year-to-year variation and little evidence of sustained improvement at school level; and the model applied has little ability to forecast the direction of change for particular schools in the following year(s).     

THE APPLICATION OF A FACTORIAL DESIGN TO THE STUDY OF CULTURAL BIAS IN GENERAL CULTURE ITEMS ON THE NATIONAL TEACHER EXAMINATION1

This article describes a series of studies performed with the National Teacher Examinations which were designed to study the relationship between the cultural content of special sets of general culture test items and the performance of blacks and whites on these experimental items. Significant differences between the performance of blacks and whites were found in terms of black, modern, and traditional test items. A replication of the study with the same test items, and also with a different group of test items, is also described.     

Exploring Empowerment Through a Framegame

This article explores empowerment as a performance technology intervention in general, and as a decision making strategy in particular. Typical managers are apprehensive that empowerment will force them to relinquish their decision making authority. The use of a framegame provides a high touch approach to fair, open, and interactive decision making. This article describes a framegame called Elephant Grope for facilitating cross–group decision making. The requirements and rules for playing Elephant Grope are discussed in detail. Sample applications for conducting Elephant Grope in various organizational settings to achieve various performance outcomes are described. Suitable follow–up activities are suggested to enhance both the process and the product of decision making.     

A Collaborative Approach to Planning in the Content Areas for Students with Learning Disabilities: Accessing the General Curriculum

The purpose of this article is to describe a collaborative approach to planning in the content areas to include and allow students with learning disabilities access to the general education curriculum. Procedures for selecting and organizing content, determining activities, identifying accommodations and modifications necessary to enhance content learning, and assessing student performance are presented. In addition, a sample unit plan and a lesson plan are included to illustrate the outcomes of collaborative planning based on effective teaching practices.     

Understanding student/alumni satisfaction from a consumer's perspective: The effects of institutional performance and program outcomes

The benefits of understanding and promoting student/alumni satisfaction are numerous. While this article draws on previous studies of the determinants of satisfaction in higher education, it has a different research focus. The study investigates the student/alumni satisfaction phenomenon in a consumer satisfaction framework. Results indicate that the formation of satisfaction judgments is a multidimensional process, and that the process is dependent on the degree of goal development that a student has for a particular aspect of his or her educational experience. If students have poorly formed goals for an aspect of education, they are likely to base their satisfaction judgments on institutional performance. If their goals are well formed, they are likely to base satisfaction judgments on the outcomes of the institutional performance. In general, however, student/alumni assessments of satisfaction with higher education are influenced by both the perceived quality of the service provider's performance and the perceived outcomes of that performance.The authors' names are ordered alphabetically to reflect equal contributions.     

On some psychological aspects of mathematics achievement assessment and classroom interaction

The way students and teachers evaluate mathematics achievement differs in certain respects. To which causal performance is ascribed determines the teacher's strategy to interact with the student on the one hand and influences the student's willingness to invest additional effort on the other. Certain possible causal factors for success and failure in mathematics and their relation to teacher-student-interaction are discussed in the present article. A rather general cognitive scheme, the teachers reference norm, explains differences between the teacher's perception and assessment of student characteristics and subsequent teaching interventions.     

Implications of domain‐general “psychological support skills” for transfer of skill and acquisition of expertise

The article proposes that individuals who acquire certain psychological support skills may experience accelerated learning and enhanced performance in many domains. In support of this proposal, we present evidence that these skills enhance learning and performance, that they are domain‐general in that they can be applied in a variety of domains, and that they can be taught and learned. We also discuss two implications of the skills for current theories of expertise. The first is that any observed transfer of expertise between domains might result as much from the support supplied by application of the skills during learning and performance as from any direct transfer achieved due to two domains sharing similar task elements. The second is that use of these skills might contribute to an understanding of how performers sustain the motivation necessary for the extended period of deliberate practice required to maximize skill acquisition.