A post-social conceptual framework for exploring object narratives in sport organisations

In this article we propose a theoretical framework for narrative analysis that gives voice to objects in sport organisations. Despite considerable interest in the symbolic and mnemonic potency of some sporting objects – most notably memorabilia – many organisational objects go unnoticed, whilst little attention has been paid to methods for gathering stories from inanimate objects. We suggest that material objects in sport organisations participate in narrative production and therefore constitute a rich investigative site. We adopt a post-social approach to narrative methodology where objects are recognised as non-human actors in organisational sense-making, not as narrative repositories that ‘contain’ stories and memories. A three-domain research framework is developed recommending an approach to eliciting an object narrative within a sport organisation. First, object materiality exposes the significant networks of forces, materials and people – and therefore episodes and actors – that engage with and through objects. Second, since people and objects are enmeshed in sequenced, workplace activities, object practice allows organisational agents to define what stories objects can tell whilst objects reciprocally bound the scope of human performance. Third, object biography provides a strategy to map the connections and transitions that occur over the lifecourse of an object, which reveals a changing web of organisational relations.     

Sport management,gender and the ‘bigger picture’: Challenging changes in Higher Education—A partial auto/ethnographical account

This paper focuses mainly on a the author's current experience of Higher Education and of a module concerned with gender, difference, sport and leisure made available to students studying for sport and leisure management degrees. It reviews the changed nature of the curriculum in the shifting socio-economic climate, suggesting that the neo-liberal¹ turn influencing Higher Education in UK is reinforcing an organisational (university) culture which is counter productive to fostering critical gender and race awareness in both staff and students within restructured sport management programs. The approach I adopt in writing this paper is partly auto/ethnographic and as such, on occasion, it looks at the previous research and current experiences through the eyes and emotions of a senior woman academic located within a changing ‘new’ university culture. Auto/ethnography as research approach and autobiography as learning medium are considered. Like this abstract, I move in and out of centring myself in the text whilst interweaving writing in a more neutral ‘academic’ form.     

Organisational perception management in sport: The use of corporate pro-environmental behaviour for desired facility referenda outcomes

The subsidisation of professional sport facilities has inspired deeply contentious debates. In North America, these debates have culminating historically in a vote by referendum. In order to obtain a favourable outcome, sport organisations have relied largely on controversial means, including using the influence of urban regimes, disseminating unreliable economic impact analyses to the public, or using political influence to circumvent the democratic process. In this paper, organisational perception management is proposed as an alternative approach to these tactics. This strategy is defined and illustrated using corporate pro-environmental behaviour in sport to demonstrate professional sport organisations can protect their images, reputations, and identities and obtain favourable referenda outcomes. From this analysis, the Desired Voting Outcomes Framework is presented, illustrating that effective organisational perception management can interrupt anticipated no-voters’ decision-making processes, leading to a reconsideration of voters’ judgments. Furthermore, the organisation's longterm reputation is sustained due, in part, to the perceived legitimacy of referenda. Implications of this framework and directions for future research are discussed.     

‘Playing with space’: a conceptual basis for investigating active sport tourism practices

ABSTRACT

This paper proposes a conceptual tool, the expression ‘playing with space’, for the analysis of active sport tourism as a meaningful social practice. The expression issues from practice theories and pragmatic understandings of space, which emphasize the processual and contextual dimensions of human action and seek to seize altogether the corporealities and shared conceptions that constitute action. On such views, sport tourists are considered as reflexive and embodied beings, enjoying sensations, mobilities and places, and constantly (re)making sense of their own practices. I argue that the notion of ‘play’ allows for a comprehensive understanding of the ways active sport tourists engage with space, where space is viewed as an object or material for this play. Three major dimensions of active sport tourism are then identified: a set of playful and game-like practices with global space resulting in shared imaginaries and large-scale mobilities; a kinaesthetic play, based on freedom and sensations and deeply engaged in the materiality of the places and the omnipresent media practices that support the other dimensions of play while being fully integrated into the experience of sport tourism. This conceptual framework is a way to better understand the motives and practices of sport tourists; it is also a way to underline wider trends of contemporary leisure cultures: such cultures are increasingly integrated into the daily spheres of activity, increasingly playful and increasingly mediatized.     

eSport management: Embracing eSport education and research opportunities

Consumer demand for eSport and the growth of organized video game competitions has generated considerable attention from the sport, event, and entertainment industries. eSport therefore represents a novel and popular area for sport management academics to conduct research, educate students, and service industry. However, despite growth and acceptance by consumers and practitioners, academics debate eSport’s position within the domain of sport management, their debates largely concentrated around the question of whether eSport can be classified as sport. In this article, the authors argue for the inclusion of organized eSport events and competitions within sport management vis-à-vis eSport’s meeting certain defining criteria of sport in general. eSport’s connection to traditional sport and defining characteristics are addressed to support eSport’s role as a sport entertainment product recognized by industry as representing a substantial growth opportunity for sport and related organizations. As eSport continues to evolve, practitioners face managerial challenges that are similar to those in traditional sport, particularly in areas of governance and diversity. Sport management academics should embrace the potential of eSport in order to examine this evolution and provide guidance to industry through education and research.     

Gene-talk and sport-talk: A view from the radical middle ground

Abstract

In this paper, we explore and reflect critically on what elite sport may expect or fear from genetic technologies. In particular, we explore the language in which we (where ‘‘we’’ denotes scientists, sports scientists, the media, sports coaches, academics) tend to speak about genetics, elite sport, and the human body – we call this language ‘‘gene-talk’’ – which imagines the world of elite sport as one in which genes were always dominant in athletic performance. The dominant question here seems to be whether what is thought to be possible ought to be, and can be realized. We unpack the question by asking whether the practices needed for genetics to intervene so powerfully in elite sport exist in the straightforward and uncomplicated manner that the ‘‘gene-talk’’ literature seems to suggest. We argue that there is a lack of relevant studies to support and analyse the notion of sports performance as an immensely rich and complex practice.We conclude that elite sport may be more complex and heterogeneous than ‘‘gene-talk’’ has imagined to date.     

Organisational factors and non-accidental violence in sport: A systematic review

The objective of the current systematic review was to investigate the organisational factors that enable and motivate non-accidental violence towards athletes in the sport context. The authors identified and reviewed 43 qualitative studies investigating psychological, physical, and sexual abuse of athletes, and developed a framework of organisational factors (i.e., structural, social, and stress factors) related to non-accidental violence. Athletes were the key informants, yet some studies included athletes’ entourages. The authors independently coded the findings sections of the primary research, using the developed framework. Organisational tolerance for abuse and conformity to dominant values within sports were related to all three types of non-accidental violence. Power imbalance appeared as a relevant factor in both psychological and sexual abuse, while isolation was also relevant in sexual abuse. Believing that non-accidental violence had instrumental effects appeared related to both psychological and physical abuse, whereas a winner-take-all reward system was related to physical abuse. Based on this systematic review, the authors proposed an integrated perspective of the organisational factors driving non-accidental violence in sport and conclude by proposing a whole-of-system approach to the prevention and management of non-accidental violence.     

Organisational impression congruence: A conceptual model of multi-level impression management operation in sports service organisations

The management of images projected to consumer audiences is a key task for sport service organisations; however, the number of “touch points” (interactions between employees and consumers) adds complexity to the process. In this article, the authors present a conceptual model of organisational impression congruence (OrgIC), proposing that organisations will elicit positive consumer-related outcomes if there is alignment between the desired organisational image(s), those projected by the organisation at the management/strategic level, and those projected by customer-facing employees. The conceptual model is underpinned by theories associated with impression management, reputation (as an outcome of impression management action), and cognitive dissonance theory as the basis for outcomes of in/congruence. The authors discuss possible implications and outcomes in relation to previous literature emanating from various fields (e.g., sport management, management, and marketing), and suggest directions for future research. Through the model of OrgIC, the authors contribute to theoretical development and discussion, and provide a tool that could be useful for evaluating the way that sport service organisations present themselves to consumers, and other external audiences.     

Sport event sponsorship management from the sponsee’s perspective

Sponsorship plays a critical role in the delivery of major sport events. To date, the majority of sponsorship research has focused on the sponsors’ perspective or consumer responses. Drawing upon brand alliance literature and relationship marketing theory, this paper discusses learnings from the management of sponsor-sponsee relationships at a major sport event. We provide insights from the sponsee (i.e., the event) perspective: this is intended to further our understanding of relationship management in the context of event sponsorship, as well as providing practical information for both event industry and sport industry practitioners. This case study produced three main findings in terms of relational effectiveness: clear and compatible strategy, development of positive inter-organisational culture and inter-personal relationships, and stability. Each of these attributes are key to successful and effective sponsorship management.     

Managing sport volunteers with a disability: Human resource management implications

Despite the known benefits of volunteering–such as helping others, contributing to community and the development of skills–individuals with a disability are underrepresented in volunteering roles. In this research, the authors examine the benefits and barriers to including volunteers with a disability in three Australian sport and recreation organisations, as well as the potential human resource management implications. The authors take a multi-level perspective and draw on interviews with sport volunteers with a disability, staff from sport organisations, and recipients of services from volunteers with a disability conducted in 2016–2017. Researchers have not previously examined these diverse perspectives, but they are important for understanding how to include and support sport volunteers with a disability. Analysis of the interviews revealed a wide range of benefits of including volunteers with a disability including social acceptance, social inclusion and personal development; but both volunteers and organisations identified numerous barriers to volunteering, including negative attitudes, personal factors, organisational factors and lack of social inclusion. Based on the results of this study, the authors develop recommendations for human resource management practices and policies to support volunteers with a disability in sport and recreation organisations, which are organised around an ability-motivation-opportunity framework. The results suggest that organisations need to create an environment that facilitates open, two-way communication with volunteers with a disability about their needs and wants. There also should be training and education to all volunteers and staff around an inclusive workplace culture.     

Performance Enhancement and Politicisation of High-Performance Sport: The West German ‘air clyster’ Affair of 1976

While the politicisation of high-performance sport is perceived to represent one of the driving forces behind doping, we know not much how exactly the cold war in sports has affected sporting misconduct in western societies. Therefore, we propose here to distinguish between ideological and institutional politicisation and explicit and implicit acceptance of dubious practices. We apply our framework to analyse the West German ‘air clyster’ affair of 1976 in order to examine to what extent the politicisation of high-performance sport during the cold war affected the search for innovation in performance enhancement. We find that political pressure for improved competitiveness in West German sport had served to create a semi-autonomous high-performance sport sector in West Germany where blurred lines of accountability allowed questionable practices to prosper. While the public despised the use of questionable methods, sportive nationalism served to eclipse dubious practices. West German sport leaders adopted insofar a permissive attitude towards questionable practices as sporting misconduct was not sanctioned. Thus, our results strongly suggest that sport's politicisation during the cold war facilitated the search for performance-increasing methods in western societies.     

Emergent models of sport development and delivery: The case of triathlon in Australia and the US

Sport development is a core concern for all nations as they seek to enhance elite performance and cultivate opportunities for mass participation. In the sport of triathlon, new models for sport development have been shown to exist where third party organisations have a critical role in the delivery of it. Using institutional theory as a framework, the purpose of this study was to explore the emerging models of sport development in triathlon. A case study of triathlon in Australia and in the United States was used. The results illustrated emerging models of sport development in both the US and Australia. Third party organisations as well as local councils have become increasingly involved in the creation and implementation of programmes and activities that would normally be the responsibility of a governing body. As such, the organisational fields and institutional logics in triathlon are rendering governing bodies irrelevant. Governing bodies are grappling with finding relevance and legitimacy in triathlon. Implications for sport management research, practice, and education are discussed.     

UrbanDig Project: sport practices and artistic interventions for co-creating urban space

Abstract

The paper argues that sports and art can compose a common cultural language that operates as a tool for communities to co-create urban space. In particular, we present the research/artistic/community platform ‘UrbanDig Project’, based in Athens, Greece. The platform employs artistic and sport practices as a means to activate and bridge local communities, collect stories, call for participation and action and finally narrate, re-imagine and even re-construct urban space. We choose to discuss certain moments of the platform’s projects, as fruitful examples of its social impact. Within the conceptual framework of the production of space and the sports-art representations, we discuss how sport and artistic practices can intervene in the urban space, map the communities’ aspirations and lead to collective decision-making as an alternative grassroots participatory-planning method.     

Australian Elite Athlete Development: An Organisational Perspective

The purpose of this paper is to examine and map the process of Australian elite athlete development from an organisational perspective, that of 35 national sporting organisations (NSOs). Research on elite development has focused on the significance of economic and cultural factors (macro-level studies) and the role of sport science and athletes’ close environment (micro-level studies) in fostering success. In an effort to depict elite athlete development processes in a more inclusive way, this paper offers an evaluation of the ways elite athletes are nurtured from an Australian NSOs perspective adopting a meso-level approach (e.g., programs). The study is based on a document analysis examining 74 annual reports from 35 NSOs over a period of four years, before and after the Sydney Olympic Games and offers a generic framework of the Australian elite athlete development process. The resulting framework shows that various interested groups are involved with nurturing elite athletes through either initiating or implementing specially designed programs or other strategies that cultivate success, and helps broaden the definition of elite development. The implications of successful elite athlete development include increased finances and public profile for sports as well as the creation of pathways to increase interest in sport.     

The conceptualization of racial tasking: Uncovering the (un)intended consequences

Racial tasking focuses on prejudicial attitudes toward racial minorities’ athletic and cognitive abilities, and the subsequent impact on coaching decisions. Lacking, however, is a definitive conceptualization of racial tasking and its theoretical tenets. Thus, the purpose of this paper is to advance the concept by clearly outlining the four essential tenets of racial tasking: (a) positional similarity, (b) racial dissimilarity, (c) interest convergence/task divergence, and (d) capital (dis)accumulation. To this end, the authors introduce and review influential theories and ideologies, with particular application to the sport industry. In doing so, the authors detail the primary tenets of racial tasking, provide examples, and discuss implications to further situate this phenomenon and framework within the sport industry and sport management research.     

Towards a Critical Dialogue between the History of Sport,Management History,and Sport Management/Organization Studies in Research and Teaching

This article discusses possibilities for a critical dialogue between the history of sport, management history, and sport management/organization studies. Many historians of sport will find themselves employed in sport management programmes, and these programmes allow the potential to interpret historical perspectives on sport, as well as historical research methods in sport management. This offers possibilities in terms of research as well. However, if historians are to engage in a research and teaching dialogue with sport management, they must also remain critical of some of the discipline’s (and practice’s) central tenets.     

High-performance sport,learning and culture: new horizons for sport pedagogues?

Background: Research in sport coaching and sport pedagogy including studies published in this special issue bring to the fore the relationship between learning and culture in contexts of high-performance sport. This paper acknowledged that how learning, culture and their relationship are conceptualised is a crucial issue for researchers and professionals in high-performance sport.

Purpose and approach: This paper arises from a theoretical analysis of the research studies presented in this special issue. The analysis undertaken focused on the understanding and representation of the concepts of learning and culture and critically examined the methodological application of particular conceptualisations. The intention was to extend insight into both theoretical and methodological issues associated with understanding and researching athlete and coach learning, and high-performance sport settings.

Findings and discussion: This paper identifies tendencies for separatist and reductionist thinking about learning and culture in high-performance sport settings. A relational perspective is identified as critical to extending research and professional practice that is directed towards learning and/or culture. Researchers are urged to avoid identifying either athlete or coach learning (only) with specific events or experiences, and similarly avoid positioning culture as something that sits apart from athletes’ and coaches’ participation and learning in elite sport settings. The dual notions of ‘learning practices as cultural practice’ and ‘cultural practice as pedagogical practice’ are proposed as a basis for holistic thinking about learning and culture in high-performance sport settings. The extent to which such thinking is reflected in the various contributions to the special issue is considered. Attention is then directed to the methodological challenges that researchers face if they are to reflect a conceptualisation of learning as both embedded and embodied in cultural practices. Challenging and extending the underlying vision of learning that researchers, coaches and athletes have is revealed as a critical consideration in regard to research design, data collection and ways in which participants are variously positioned, represented and ‘involved’ in research. Embodied perspectives are identified as particularly worthy of greater attention in contemporary research that seeks to extend understanding of athlete and/or coaches’ learning and lived experiences within and amidst elite sporting cultures. Recent scholarship focusing on the body and lived experience is identified as providing theoretical and methodological insights that can extend future research and practice.

Conclusions: Foregrounding a relational perspective is fundamental to extending the understanding of learning and culture in high-performance sport. Future research also needs to clearly embrace the methodological challenges presented by new conceptualisations.     

Personal development of disadvantaged youth through community sports: a theory-driven analysis of relational strategies

Abstract

Participant–practitioner relationships in community ‘sport-for-development’ practices are seen as central in working towards broader developmental outcomes. Using Noddings’ Ethics of Care as an analytical framework, we investigated relational strategies of practitioners in three community sport practices (Belgium) to understand the personal developmental potential of these relationships. Based on the data (participatory observations, interviews, focus groups), we identified the following themes that are viewed as fundamental in building relationships that hold the potential to instigate personal development for young people in disadvantaged situations: (a) time demanding interactions, (b) authenticity of practitioners, (c) equalizing expertise, (d) non-judgmental approach, (e) practitioners’ cultural capital, (f) co-organizing activities, (g) a ‘thousand chances’ philosophy, and (h) providing individual support. The identified themes can be used to develop youth-centred and qualitative evaluation methodologies that are more congruent with the daily work of community sport workers and, by doing so, go beyond a narrow quantitative ‘outcome-fixated’ evaluation dogma.     

Anxious identification in ‘The Sopranos’ and sport: psychoanalytic and queer theories of embodiment

The article uses an episode from the television series ‘The Sopranos’ to illustrate how embodied experiences of sporting practices such as high-school football involve both conscious and unconscious dynamics. It outlines how cultural practices such as masculinist sport are psychically incorporated into the body through the process of identification. The article uses Freud's concept of identification to explain how fantasy and representation are involved in the formation of embodied subjectivity. Contemporary queer theories about identification provide insights into how psychic dynamics both reinforce and undermine the illusory cultural promise of heteronormative whiteness offered by high-school sport and physical education.     

Consumer experience quality: A review and extension of the sport management literature

Over the last two decades, the number of studies examining the roles of the core sport product, ancillary services, social interactions among consumers, and relationship marketing programs in the sport context has grown. However, it is also true that these topics have been advanced in many independent research endeavors depending on the touch points (e.g., sport, service, social, and communication encounters) being assessed. To integrate this body of research with sport consumer behavior, the purpose of this conceptual paper, which represents a contribution to the 20th anniversary of Sport Management Review (SMR), is to introduce the construct of consumer experience quality as consisting of four important dimensions – core product, service, social network, and relationship investment quality – into the sport management literature. In order to explain the utility of the proposed construct in the sport context, this article presents an integrative conceptual framework that draws on multiple theories and bodies of literature. A series of propositions are offered to not only understand the role of consumer experience quality in sport consumer decision-making, but also to specify the conditions under which sport consumers are more likely to be satisfied with the core sport product and ancillary services, feel and behave in response to brand-related stimuli, and engage in both transactional and non-transactional behaviors. The paper concludes that future research should be directed at testing the propositions offered in the conceptual framework.