Job aids and performance support: Moving from knowledge in the classroom to knowledge everywhere by Allison Rossett,and Lisa Schafer

Allison Rossett, CPT, teaches at San Diego State University and is equally at home in the consulting world, where she has helped a global mix of companies and other organizations. Lisa Schafer is one of the principals in Collet and Schafer, which focuses on performance improvement in Fortune 100 companies. Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere (ISBN 978‐0‐7879‐7621‐7) is published by Jossey‐Bass/Pfeiffer. This publisher may be reached at (800) 274‐4434 (phone) or (800) 569‐0443 (fax).     

员工工作激励与工作满意度关系的研究

酒店是中国旅游业的重要组成部分,对促进旅游业的快速发展发挥着极其重要的作用,但是,由于传统经营体制等方面的原因,人浮于事,效率低下以及人事构成复杂等现象仍然存在,特别是员工的工作激励,是酒店人事管理亟待解决的重要问题。本文的研究目的就是借助于一些管理理论和研究方法,分析和了解国有酒店员工对工作激励重要性及满意度的看法,了解对提高国有酒店员工工作满意度产生较大影响的主要激励因素是什么,据此,为国有酒店员工激励提出合理化建议。     

教育、工作自主性与工作满意度

教育不但是个人人力资本积累的途径,也会形成个人职业的趋向和偏好。个人在工作中所获得的自主性是评价工作满意度的重要方面,获得更多的工作自主性意味着获得更多的组织信任,能够更自由地安排工作,拥有更多自主学习的机会。由于不同学历层次的人对工作要求不同,所以是否在工作中获得自主性将会对他们的工作满意度和工作绩效产生不同的影响。本文运用北京大学教育经济研究所《中国城镇居民教育与就业情况调查-2004》的数据,通过对正在工作人群的研究发现,在同等受教育程度下,更多的工作自主性带来更大的工作满意度。不同受教育程度的群体,受过高等教育者更看重工作自主性。对他们而言,自主性工作环境带来的效用要高于高工资带来的效用。本研究探讨高等教育在促进人的独立性、学习意识上的长期效应,为认识教育对个人职业发展的影响提供了新的视角。同时在建设创新型国家的大背景下,本研究的结论为如何激励知识型人才,更好的发挥创新性人才的创造力,提高组织绩效提供了有益的参考。     

中学教师职业倦怠的工作要求—资源模型

该研究提出了中学教师职业倦怠的工作要求—资源模型。采用问卷调查法,对中学教师的职业倦怠状况进行分析,考察了几种人口统计学变量之间的差异,并探讨了工作条件与职业倦怠各维度之间的关系。结果发现,工作要求对情感衰竭和去人格化维度有显著的影响;工作资源对职业倦怠的三个维度均有比较显著的影响作用。     

论工作满意度与工作绩效的关系

工作满意度与工作绩效间有着复杂的关系，对此学者们提出了不同的看法，这些理论观点可以归纳为“因果论”、“非因果论”、“重新定义概念论”等三种。通过对这三种观点的论述与评论，提出了工作满意度与工作绩效关系的研究出路在哪里的问题。     

Job Quiz

1 Pre.listening Match the jobs
（1 to 8） to the definitions （a-h）.     

知性的诀窍

Learn how to appear intellectual. Guaranteed to impress your friends. Wear glasses. They＇ re guaranteed to make you appear more intellectual. Wear tweed jackets, a top hat and start smoking a pipe.     

The Effects of Job Benefits and Job Experience on Teacher Ratings of the Job of School Council Member

This article reports the results of an empirical study examining whether the benefits of school council service function as incentives for teachers to seek the position. Public school teachers (N = 132) read a recruitment message depicting the financial awards and informal rewards accruing to council members and indicated the likelihood that they would seek the position. Analysis of variance revealed that categories of job benefits (pecuniary, nonpecuniary) interacted with teacher job experience (relatively inexperienced, experienced) to influence teacher ratings of the recruitment message. Teachers with 10 years or fewer than 10 years teaching experience reacted more positively to recruitment messages emphasizing pecuniary job benefits than did teachers with more than ten years teaching experience. The results have implications for policies designed to restructure the educational workplace.