Give thanks for a little and you will find a lot: The role of a support seeker’s reply in online support provision

This experiment examined reciprocal communication among support seekers and support providers in online support forums. An interactive online support forum web page was employed where comments to a support-seeking post and a support seeker’s reply to previous comments were manipulated, and participants could post their responses on the interactive web page. Results showed that support seekers received more supportive responses from subsequent viewers when they expressed appreciation for earlier comments. Compared with an appreciative reply to supportive comments, the same reply to unsupportive comments elicited more positive expectancy violations and thus higher levels of action-focused supportiveness in viewers’ responses. This study extended the application of expectancy violations theory to the context of online support forums.     

高校学术文库网页的栏目设计

高校图书馆的学术文库主要收藏本校教师、校友的学术著作和其他作品及与本校有关的各类资料，是高校图书馆的特色资源，建立本校文库网页非常必要。本文探讨了高校文库网页栏目的设计原则，并在清华大学图书馆文库网页栏目设计中作了尝试。     

一种基于网页分割的Web信息检索方法

提出一种基于网页内容分割的Web信息检索算法。该算法根据网页半结构化的特点,按照HTML标记和网页的内容将网页进行区域分割。在建立HTML标记树的基础上,利用了的内容相似性和视觉相似性进行节点的整合。在检索和排序中,根据用户的查询,充分利用了区域信息来对相关的检索结果进行排序。     

A longitudinal study of state government homepage accessibility in Maryland and the role of web page templates for improving accessibility

It is well documented that government agencies, at all levels, continue to have problems ensuring that government web sites follow laws related to web accessibility for people with disabilities. Although there are a number of published studies on government web accessibility that are point-in-time, there are no published studies consisting of a longitudinal analysis of state-level government web site accessibility. This paper contributes to the research literature in three ways: 1) an accessibility inspection of 25 Maryland state government homepages in 2012 which involved 150 human inspections of web pages, 2) a comparison of the results from 2012 to a similar accessibility evaluation in 2009, and 3) a discussion of the role of a web page template, which was introduced in Maryland state government shortly after the 2009 evaluation. The data from this longitudinal evaluation leads to the conclusion that web page templates do tend to result in more accessible sites within state government.     

Toward a User-Centered Academic Library Home Page

ABSTRACT

In the past decade, academic libraries have struggled with the design of an effective library home page. Since librarians' mental models of information architecture differ from those of their patrons, usability assessments are necessary in designing a user-centered home page. This study details a usability sequence of card sort and paper and online survey methods conducted at the Auraria Library, which serves the University of Colorado Denver, the Metropolitan State College of Denver, and the Community College of Denver. The three top complaints about the existing Web page included information overload, lack of visual cues and guidance, and difficulty getting to what students knew was the heart of the library's Web page: online resources. Using qualitative and quantitative data from the card sorting sessions, the Web librarian, under the direction of the Web Advisory Committee, was able to create a more user-centered home page. Unique to this study are the use of undergraduate students in creating test instruments and a means of gathering information about what students value most in their library's home page.     

论视觉意象在知识组织中的意义之维

视觉形象,是缘于对视觉对象的直接感知。人们对视觉对象的直接地、形象地感知,形成视觉意象。（参百度百科）视觉意象（visual imagery）,能够表达多种多样启发式的信息,以便我们形成视觉信息化习惯、掌握科学视觉化技术、阐释网络世界等,从而影响我们知识组织形成过程。     

Promoting Course and Electronic Reserves to Campus Faculty

Abstract

Ideas for promoting electronic reserves to faculty on a university campus are presented in this paper. Also included is a convenient handout that the library distributes to faculty or discusses at presentations or workshops. Handouts include basic instructions for using course reserves and electronic reserves, publisher information, use of databases for course reserves, copyright policy, troubleshooting ideas for accessing electronic reserve and web page ideas.     

所见、所感与所知：用户的注意力、主观感受和在线健康信息质量评价关系探究

健康网站是用户获取健康信息的重要来源,在线健康信息的质量关系到患者、医生、网站运营商等所有相关者的利益。网站页面元素是在线健康信息的载体,用户对信息质量的评价依赖于对页面元素的感知。本研究基于在线健康信息质量评价原则划分页面元素,采集和分析相关页面元素上的注意力分配;利用调查问卷收集质量评价数据,分析质量评价与页面元素注意力分配的相关性;通过凝视提示回顾式发声思考和半结构化访谈获取用户的主观感受,以解释质量评价与页面元素注意力分配之间的关系。研究结果发现,相比于其他页面元素,用户在医生认证资质和广告上的注意力分配较多;用户对健康信息权威性、保密性、公开性和广告政策的评价分别与相应页面元素的注视次数和注视时间正相关,对补充性和归因性的评价分别与相应页面元素的注视次数和注视时间负相关,而对合理性和透明性的评价与相应页面元素的注视次数和注视时间不相关;最后,从用户主观感受的角度揭示了注意力分配和质量评价产生关系的内在原因。本研究丰富了在线健康信息质量评价理论基础和研究方法,研究结论为改善在线健康信息内容质量和健康网站界面设计提供了参考。     

医院办公自动化系统在医院图书馆信息服务中的应用

解放军第451医院图书馆将图书馆网页及图书管理平台整合入医院办公自动化系统中,实现图书馆工作自动化、信息发送无障碍化、管理科学化,并开通了短信、邮件信息提醒与推送服务、医学信息报道及公共信息服务、在线参考咨询服务、开通沟通与反馈机制、定题检索与传递服务等多重服务模式,从而将该图书馆的信息服务改进为以推送模式为主体的主动式服务,提高了该馆的信息服务水平。     

Traditional Media and Their Internet Spin-Offs: An Explorative Study on Key Levers for Online Success and the Impact of Offline Reach

This study examines factors that account for the success of traditional media's Internet spin-offs in terms of attracted users and the page impressions they generate. Based on empirical data pertaining to the German market, we derive a model explaining online success through the reach of the parent offline medium regarded as given, and the varying degrees to which 5 key levers are employed by the Web site management. The analysis demonstrates that differences in offline reach, considered as one of the main assets of traditional media to leverage online, account for only about a third of the differences in the number of users and for about a tenth of the differences in page impressions. Although the argument for the importance of offline reach (i.e., the brand equity to be leveraged online) is theoretically convincing, this analysis illustrates that the large differences in page impressions and the number of users still are predominantly due to the considerable disparities in manageable levers, inherently independent of offline reach. By benchmarking these levers, the analysis elucidates that managers of online spin-offs are far from maximizing online success.     

高校图书馆网站需要整容吗?--对国内外高校图书馆网站的考察报告

试图通过对二百多个国内外高校图书馆网站的考察,研究它们在基本信息和美术表达等方面的设置,归纳出一些有益于评价高校图书馆网站的因素和方法;同时讨论国内图书馆网站在信息内容设置方面思维角度和如何实现读者导向的问题。     

A Graphic Interface to Online Reference Sources

Librarians at the Arnold Bernhard Library of Quinnipiac University were at a crossroads with electronic reference books. At first they had added the titles to the library's web page, generated records to individual titles in the online catalog, and even established links to their content using the link resolver in the online catalog. It was still felt that the collection was not living up to its potential. In 2007, the automation librarian began a project to add one more level of access to these titles – a graphic interface that simulated the process of walking into a reference room and picking out a title – all of this done with no programming beyond basic HTML. Early usage reports beginning in the Fall of 2007 prove that the concept has found an audience.     

Outside the Exhibit Case

Summary

In planning for a major traveling exhibit in UCLA's undergraduate library outreach was a priority. Programming and publicity targeted segments of the campus and community both as participants and as attendees. This collaboration came to fruition in an exciting array of programs that brought many people into the library and demonstrated the strengths of collections, resources and services to new audiences.

UCLA's College Library, the undergraduate library that recently returned to its historic and award-winning Powell Library Building, was a site for the ALA-Smithsonian traveling exhibition, “A More Perfect Union: Japanese Americans and the United States Constitution.” The Programs and Exhibits Committee of the Library surrounded the display of this material with several months' worth of diverse community and campus programming. Events involved staff, faculty, students, local K-12 teachers, members of the Los Angeles Japanese American Community, writers, film makers, even a movie star (this IS Los Angeles)! In addition to highlighting the strengths of UCLA's Library collections through traditional means, a variety of media and multimedia programs and events supplemented the exhibit.     

浅谈人物数据库网站的核心表现——以湖南近代人物资源库建设为例

本文以湖南近代人物资源库建设为例,详细阐述了人物数据库网站的核心表现形式,即设计完备、字段丰富的数据库系统,布局合理、关联表现的页面展现,以及形式多样、功能强大的检索能力。     

一种基于源网页质量的锚文本相似度计算方法--LAAT

锚文本作为对目标网页的描述,往往分布在不同的源网页上,质量也参差不齐。本文利用了超链接分析算法的成果,提出一种基于源网页质量的锚文本相似度计算方法——LAAT(Link Aid Anchor Text)。实验表明,利用源网页质量能够有效地综合各源网页上的锚文本组成,从而能够提高检索性能。     

Building a Path to College Success: Advocacy,Discovery and OER Adoption in Emerging Educational Models

ABSTRACT

In this case study we will examine the role of the library in Open Educational Resources through the lens of library value described in Megan Oakleaf's 2010 ACRL report. While librarians in our organization have traditionally not played a role in textbook adoptions, the campus academic goal to increase online, blended and competency-based models is a strategic direction that intersects with the library's strategic vision to increase its contribution to online learning. Further, we will describe the process of building a partnership around OER with the campus Center for Excellence in Teaching and Learning and articulate the impact of our combined services on faculty adoption of OER and student success.     

数字出版网络影响因子研究

网络影响因子是某一时刻链接到网络上某一特定网站或区域的网页数与这一网站或区域本身所包含的网页数的比值,可以用于对期刊网站进行评价.搜索引擎有AltaVista、Fast、Coogle.通过开发专业搜索引擎来完善网络影响因子的计算.     

中国服装B2C网站信息可获得性研究

对中国服装类B2C电子商务网站上各种信息的可获得性进行研究,包括产品描述信息、产品可视化信息、客户服务信息和购买相关信息。共选取35家服装类B2C网站,通过构建相应的指标体系,对各种信息的提供情况进行调查分析。不仅提供出一种实用的方法来评估服装类B2C网站上各种信息的提供状况,同时,根据调查数据和研究结果,服装网络销售商还可以创立一个标杆来评估他们的网站。     

基于Ontology的面向主题的网络信息采集算法

介绍基于内容评价的、基于链接结构评价的和基于巩固学习的三种采集算法的优缺点;介绍一种依据词典构建主题Ontology的方法,该方法有助于提高Ontology的构建速度;最后,在分析传统采集算法的基础上,提出一种新的基于Ontology的面向主题的网页采集算法,并通过试验证明其优越性。     

The Suitability of Web Analytics Key Performance Indicators in the Academic Library Environment

As the demand for library assessment grows, academic libraries are becoming more interested in Web analytics. Data are automatically gathered and provide information about a wide variety of online interactions. Libraries have long used simple counts such as visits and page views, but have more recently begun to choose strategic benchmarks, also known as key performance indicators (KPIs). Many common KPIs were created for commercial websites and are challenging to adapt for libraries. However, the underlying concepts are sufficiently valuable that libraries should explore their use. By evaluating the validity of web metrics, libraries can further the development of standards and benchmarks to support future investigations. This article discusses how commercial web metrics might be adapted for use in academic libraries. First, the limitations of web analytics are presented. Major key performance indicators used in the commercial sector are reviewed in the academic library context. Finally, the article discusses how the various indicators might support specific library website goals and decisions and uses local data to illustrate one example case. As libraries choose web analytic methods, they should deliberately evaluate their validity. Over time, this will slowly build the profession's ability to use web analytics more effectively for library assessment.