Fee or Free? New Commercial Services Are Changing the Equation

Abstract

Online full-text research services such as Questia and Ebrary are targeting faculty and undergraduates directly, offering them library-like services for a fee. This has caused a great deal of negative response in the library community, because these companies seem to be trying to compete with and undercut freely available library services. However, rejecting them outright is probably not the best answer—if only because their marketing budgets dwarf our own. This presentation will explore the impacts these services could have on libraries, as well as the ways we might use them to extend our online collections and services. If we engage these companies in conversation, we could end up with cooperation and even partnerships. They may have an inevitable impact on libraries, but it is up to us to shape that impact by taking the initiative.     

Moving Beyond Seating-centered Learning Environments: Opportunities and Challenges Identified in a POE of a Campus Library

Colleges increasingly are recognized as student workplaces, inspiring campus leaders to create healthier campus environments. Yet challenging this vision is burgeoning research regarding the health risks of sedentary behavior, an under-studied college health concern that implies deleterious health outcomes and, by extension, academic impediments as well.Can movement be incorporated into academic activities such as studying or reading? This question—particularly relevant to libraries due to their increasing use as study spaces—requires the expansion of standard methods of evaluating student health needs and behaviors. We propose Post-Occupancy Evaluation (POE) methods as a novel way to investigate sedentary behaviors in a campus library and identify designs and practices to help promote movement.In 2012 and 2013, as part of an undergraduate architecture class, we conducted two POEs of Berkeley's newest library to learn how the space is used and, inspired by new research about the perils of sedentary behavior, we also considered how the library could be used. Through our findings we confirmed the changing role of campus libraries as study spaces, observed social and built environment contexts of sedentary behaviors in library settings, and identified possible interventions to introduce postural variation and physical activity into observed patterns of library use.     

均等化视角下中美社区图书馆阅读推广实践与启示

[目的/意义] 针对均等化视角下中美社区图书馆阅读推广实践的差异进行比较分析,旨在中美社区图书馆相互借鉴的基础上,提高社区图书馆的服务水平和质量。[方法/过程] 以中国宁波市社区图书馆、美国密尔沃基市社区图书馆为例,利用个案分析和对比分析的方法比较中美社区图书馆开展的阅读推广均等化实践。[结果/结论] 通过对社区图书馆服务的供给均等、过程均等和消费均等的对比与分析,得出均衡资源配置、实现阅读推广供给均等化,创新文化活动形式与内容、实现阅读推广过程均等化,尊重读者自由选择权利、实现阅读推广消费均等化,依托文化特色、宣传社区图书馆均等化服务以及构建城市社区公共文化服务平台,共建、共享社会文明新成果的启示。     

A qualitative study of the academic,social, and cultural factors that influence students’ library use in a rural Ugandan village

The Kitengesa Community Library in rural Uganda is unique in that provides tailored collections and services for the community. This library, which was built in 2002, serves a small but diverse population including a large number of secondary school students who live in the area. Previous research on the impact of this library on the surrounding community revealed that the library influences reading habits, reading culture development, and the availability of locally relevant information. This is especially true for young adults, who represent Uganda's fastest growing population. Only 18 percent of girls and 20 percent of boys are enrolled in secondary school, rendering this group of students (ages 13–17) particularly vulnerable to a wide range of social and economic challenges. School libraries in Uganda are rare, and in this case, the Kitengesa Community Library serves as a de facto school library. Previous research by Dent and Yannotta (2005) revealed that secondary school students are among the heaviest users of the Kitengesa Community Library, and this qualitative study represents an attempt to characterize students' library use experiences across academic, social, and cultural domains. Findings suggest that the student experience consists of five factors – personal improvement, reading culture development, academic support, learning independence, and reducing isolation. There is a growing network of rural village libraries in Africa and the findings from this study will be used to inform development of additional library services and resources to better support student learning and interpersonal growth.     

澳大利亚公共图书馆微探

论文通过对澳大利亚公共图书馆文献资源、组织管理、读者服务、社会活动、技术设备等方面的介绍和描绘，揭示了澳大利亚公共图书馆先进的办馆理念、新颖便捷的服务方式和丰富多彩的活动内容，以期对我国公共图书馆建设有所启示。     

高校Living Library服务现状调查分析

Living Library服务2008年传入我国,次年在国内高校正式开展。但是,服务理念和方式极具人性化的Living Library活动在国内并未形成规模效应。目前高校已开展的Living Library服务局限性很大,主要由图书馆、大学生组织或院校科研机构举办,活动场所局限于图书馆内部;活动范围很小,仅有4所高校开展过此类服务项目;活动主题单一,涉及的社会问题有限,仅是国内个别高校服务创新的一种尝试。这一全新的服务理论被图书情报学界和广大用户普遍接受尚需时日。     

Maximizing Access to Resources: A Distance Learning Librarian Joins Forces with Colleagues at Supporting (Proximal) Libraries

ABSTRACT

Saint Leo University faculty provide instruction at SCE sites located on eight community college campuses and three military bases in the Florida region. This article will examine ways in which the Distance Learning/Reference (DL/Ref) librarian facilitates off-campus student access to both the university library's online and print resources and to library resources at nearby supporting, or “proximal,” libraries for students who are too far from the University Campus to use anything except the Ask-a-Librarian, 1–800 reference, and Interlibrary Loan services. These students must rely on proximal libraries, which include large public library systems, library consortia, community college libraries, and military base libraries, for access to print resources as well as Internet access to the university's online content. Providing library access services for such a large, disparate group requires the additional combined efforts of administrators, other faculty librarians, and supporting libraries.     

New Wine,New Wineskins

Academic libraries face an uncertain future. Rather than attempting to develop libraries based on an unknowable future, the author argues it is preferable to address student learning needs with a set of information and learning instructional services established on teaching and learning principles and activities. Evolving from and replacing the present academic library, this new organization, the information and learning center, is staffed by a new academic professional, the information and learning specialist, who addresses the student's need to gather and manage information, read, and write as an integrated set of experiences directed by the curriculum and teachers’ pedagogies.     

高校图书馆利用与学生学习结果关系的实证研究——基于“2017年首都大学生就读经验调查”

[目的/意义]高校图书馆利用状况及其对学生学习结果的影响是图书馆成效评估的重要方面之一，高校如何提升图书馆对学生学习活动的支持水平，学生自身又怎样提高利用图书馆的能力是本研究之价值意义所在。[方法/过程]基于"2017年首都大学生就读经验调查"，研究采用t检验、单因素方差分析、相关分析以及回归分析等方法分析高校图书馆利用现状及其对学生学习结果的影响。[结果/结论]结果显示，不同学生群体对图书馆利用程度存在差异，图书馆利用与学生学业成绩、在校满意度、学习收获呈显著正相关关系，且图书馆利用影响学生学习结果。基于此，建议高校加强对低年级、农村学生等图书馆利用情况较差学生群体的引导；图书馆自身提升综合实力，提升信息化服务质量，加强图书馆学习空间、专业馆员队伍、学生信息素养教育等资源建设；大学生自身要提升利用图书馆资源的意识与能力。     

The Global Library: Providing Resources and Services to International Sites

As institutions of higher learning focus on positioning strategically in the global and online education market, it is critical for academic libraries to realize their roles in supporting the institutional missions, one of which is to assist scholars, faculty, and students, regardless of location. This responsibility is fulfilled not only through the talents and dedication of librarians and library staff, but also with technology. The Brooklyn Campus Library of Long Island University (LIU) seized the opportunity and took a proactive approach to providing library resources and services to the university's Global College (GC) community. After carefully evaluating the needs of faculty and students across the globe, the authors recount how the library supports the teaching and learning activities of this unique user group. A library portal enables users at various international sites to use the library's abundant resources and customized services with ease, as well as to ensure that the library serves the Global College's mission of scholarly achievement. This article describes the LIU Brooklyn Campus Library's efforts to promote and implement customized resources and services to users on different continents.     

A university library management model for students’ learning support

Abstract

This research was aimed at developing a university library management model that would support students’ learning. The research was conducted in three phases: 1) an investigation into the requirements of a university library service of instructors; 2) an investigation into the attitudes of librarians, libraries’ administrators, and university’s administrators toward the roles of library and policy concepts relating to university library management that promote students’ learning; and 3) the development of a university library management model for students’ learning support. A mixed research method was applied comprising qualitative and quantitative approaches. Data was collected using in-depth interviews and questionnaires. The findings have led to a proposal of a university library management model that supports student learning, which is comprised of five components: 1) management policy and system; 2) learning resources; 3) learning support services; 4) learning environments; and 5) the competency and roles of information professionals. It can be stated that studies into Thai university library implementation, strategic plans, and self-assessment reports under the quality assurance system showed that even though libraries have updated resources and services following changing situations in policies, technologies, and users’ needs, there is no clear indicator that Thai university libraries have any strategy for acquiring roles to support students’ learning with practical outcomes. Through reliable research work, this study into a model for university library management would result in a means of developing university libraries that truly supports university student learning based on information from instructors, library administrators, and librarians.     

Communication,Collaboration, and Enhancing the Learning Experience: Developing a Collaborative Virtual Enquiry Service in University Libraries in the North of England

ABSTRACT

This article uses the case study of developing a collaborative “out-of-hours” virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the context of a rapidly changing UK higher education sector the article considers the benefits and challenges of collaboration and the contribution of library services to the student experience. The project demonstrated clear benefits to student learning and evidence of value for money to individual institutions as well as showing commitment to national shared services agendas. Effective communication with students, with colleagues and stakeholders in our own and other Northern Collaboration member institutions, and with OCLC, our partner organization, was a critical success factor in the development, promotion, and uptake of the new service.     

What is a Library?: International College Students' Perceptions of Libraries

This study presents findings from an online survey and series of one-on-one interviews with students at New York University Abu Dhabi (NYUAD) regarding their perceptions of libraries. With an international student population, NYUAD represents a unique opportunity to gain insight into a wide variety of student opinions and experiences of libraries. The goal of the study was to develop a student-based perspective of libraries, which can be used to improve library services and outreach. The student responses ranged from intense engagement with libraries to little or no experience. In general, students had a limited view of the role of librarians in the library. Interestingly, many students have a lofty view of libraries and see them as repositories of knowledge for humanity.     

英国社区图书馆的服务和运行机制——以Upperthorpe社区图书馆为例

[目的/意义] 英国社区图书馆有悠久历史和丰富历程并正在经历历史性的变革, 研究英国社区图书馆的服务和运行机制可为我国社区图书馆的建设和运营提供参考。[方法/过程] 通过参与英国谢菲尔德Upperthorpe图书馆志愿者活动,结合文献调研和访谈,分析该馆的服务和运行机制。[结果/结论] 该馆经过企业托管后已经转型升级为社区科技教育、休闲娱乐和信息交流的中心,在社会生活中扮演了极为重要的角色,实现了地方政府、社区居民和图书馆三方共赢。其服务内容紧密围绕社区居民的需求,运行管理中体现了共享、共赢以及参与方相互制衡的理念和模式,对我国社区图书馆的建设和运营具有重要的启示意义。     

Building a Path to College Success: Advocacy,Discovery and OER Adoption in Emerging Educational Models

ABSTRACT

In this case study we will examine the role of the library in Open Educational Resources through the lens of library value described in Megan Oakleaf's 2010 ACRL report. While librarians in our organization have traditionally not played a role in textbook adoptions, the campus academic goal to increase online, blended and competency-based models is a strategic direction that intersects with the library's strategic vision to increase its contribution to online learning. Further, we will describe the process of building a partnership around OER with the campus Center for Excellence in Teaching and Learning and articulate the impact of our combined services on faculty adoption of OER and student success.     

高校Living Library服务现状调查分析

Living Library服务2008年传入我国,次年在国内高校正式开展。但是,服务理念和方式极具人性化的Living Library活动在国内并未形成规模效应。目前高校已开展的Living Library服务局限性很大,主要由图书馆、大学生组织或院校科研机构举办,活动场所局限于图书馆内部;活动范围很小,仅有4所高校开展过此类服务项目;活动主题单一,涉及的社会问题有限,仅是国内个别高校服务创新的一种尝试。这一全新的服务理论被图书情报学界和广大用户普遍接受尚需时日。     

国外公共图书馆总分馆制典型案例分析及其启示——以洛杉矶公共图书馆总分馆制为例

如何通过总分馆模式实现图书馆更好地为社区服务的目标是国内外公共图书馆一直思考、不懈探索的问题。洛杉矶公共图书馆的总分馆治理模式从图书馆使命、组织管理、战略规划、资金来源、公众支持和技术应用等方面为我国图书馆总分馆的发展提出4点启示:切实可行的总分馆发展战略规划是稳步推进总分馆发展的保障;多渠道的资金来源是促进分馆建设的坚实后盾;多样化的志愿者服务是总分馆服务拓展的重要支持;先进的技术是促进图书馆在总分馆之间提供无差别服务的基础。     

What Qualifications and Skills are Important for Digital Librarian Positions in Academic Libraries? A Job Advertisement Analysis

As academic library functions and activities continue to evolve, libraries have broadened the traditional library model, which focuses on management of physical resources and activities, to include a digital library model, transforming resources and services into digital formats to support teaching, learning, and research. This transition has affected professionals' roles and activities due to new required skills. This study examines qualifications and skills required of professional positions involved in digital resources, services, and technologies as changing aspects in academic libraries. Data was collected from job advertisements for digital library positions posted in College and Research Libraries News during the nine years from 1999 to 2007. The study verifies shifts in staffing needs and required qualifications with digital focus on collections, services, and technology applications in academic libraries. The results confirm that a digital librarian is an emerging position in academic libraries. LIS educational implications and further investigations to validate the results are suggested.     

Unifying academic research and writing services: Student perspectives on a combined service model

Research and Writing tutoring frequently occur as separate activities, even in academic libraries which provide shared spaces for these activities. The authors' library experimented with co-staffing these services and providing students with options for shared consultations covering both writing and research in the same session. This article presents findings from a year-long study which surveyed students to determine learning outcomes and overall satisfaction with this shared service model. The article presents an original approach to service analysis, as most studies to-date focus on service provider feedback, rather than student assessment of service quality. Results from the survey, while indicating high levels of satisfaction, suggest that an even tighter integration of services is needed, with more cross-training on the jargon and approaches of each discipline.