Assessing antecedents and consequences of student satisfaction in higher education: evidence from Malaysia

This paper explores the interrelationships of the key influences on student satisfaction via multivariate analysis from three groups of university students in two popular private universities in Malaysia. The correlation coefficient and structural model indicated that student satisfaction is influenced not only by academic quality, but also by the university core services, information technology services, and skill building. These dimensions are linked to one another. The strong interrelationships between these dimensions are indicative that holistic approach needs to be adopted rather than dealing with each dimension in isolation in creating a valued education. Significant performance gaps of key influences indicated that the satisfaction levels are below students’ expectation despite the satisfaction scores being above average. Academic assessment, teaching quality, and IT are areas where a university management needs to prioritize resources in order to increase student satisfaction. Students who perceived higher value are more likely to have higher repurchase intention.     

地方高校发展与高等教育政策调整

近年来,我国地方高校在规模迅猛扩张的同时,普遍陷入了多重发展困境之中。从制度变迁的类型和路径依赖两个角度来看,这种困境产生的制度根源有两个:一是以中央政府为主体的激进式强制性制度变迁的局限性,二是对传统高等教育管理模式的路径依赖。今后高等教育政策调整必须遵循两个基本的指导思想:一是弥补激进式强制性制度变迁的局限,二是摆脱对传统高等教育管理方式的路径依赖。     

中美高等教育交流与中国高等学校教学改革

本文研究了中美高等教育交流对我国高等学校教学改革的影响 ,认为对我国高等学校的课程与教学内容变革、教学方法变革和教学管理体制变革等产生了有力的推动作用。同时认为 ,美国经验是推动我国高等学校教学改革的重要因素 ,但只是作为外因起作用 ,并不是根本动因和全部外来经验     

法国高校学生后勤的社会化服务

法国是一个高等教育发达 的西方国家。二战后50年来，法国对大学生的住宿、就餐、 助学金发放等事务实行高度的社会化服务，形成了一套比较健全的管理制度。原则上高校本身只负责教学与科研，学生后勤事务全部交同上一个专门提供学生服务的机构负责。法国的经验对于当前我国高校 后勤社会化改革应当具有积极的借鉴意义。     

高等职业教育院校中的成人教育发展探讨

高等职业教育院校中的成人教育具有服务范围广泛、办学形式多元、教学内容务实等特点,决定了高等职业成人教育必须不断创新创优,继续提升办学实力,加强校政、校企、校校合作与交流,为社会培养更多具有创新能力的技能型人才,服务经济社会发展。     

中国近代高等教育的社会信任习惯及其形成

我国近代高等教育的社会信任由科举信任、官本位型信任和职业获得型信任混合构成,并成为过去乃至现在人们信任和认同高等教育的习惯。这一习惯影响着人们对高等教育的认知图式和交往方式。     

论高等学校定位

高等学校定位 ,包括高等学校在整个社会大系统中的定位 ,一所学校在整个高等教育系统中的定位 ,学校内部各要素在学校发展中的定位三个层面。当前应重点研究的是高等学校在高等教育系统中的定位 ,其实质是高等教育系统的分层。在对高等学校进行定位时 ,应综合考虑社会发展的需求、相关学校的状况以及自身具备的优势等各方面的因素 ,展其所长 ,要有大视野、大智慧和大手笔     

我国普通高校的分类标准与分类管理

借鉴美国卡内基教学促进基金会的大学分类体系,并根据我国实际,可采用不同层次的学生数量、最高层次学生与本科生的比例、主要科研成果产出和政府资助的研究经费四个指标,建立我国普通高校的分类标准。     

高等教育学术忠诚分流的市场逻辑

在知识经济时代,学术工作已成为一种专门化的职业,高等教育学术忠诚分流逻辑终点在于:理性认识公平缺失,适度照顾弱势群体;理性诉求道德问责,注意克服功利主义;合理引导消费意向,有效利用教育资源。     

论高等学校行政管理工作信息化

当前高等学校内部管理工作仍停留在传统的人工管理方法上 ,易造成人力资源的浪费和管理效益低下。因此 ,改善高等学校行政管理工作的现状 ,充分、合理利用资源 ,实现高校行政管理工作信息化是促进高校行政管理工作科学化、规范化、高效率和低成本的有效手段。     

参与素质教育，强化高校图书馆的教育职能

本论述了高校图书馆在实施素质教育中的作用,并从树立参与意识、强化参与现念、加强自身建设和开展全方位知识信息服务、延伸教育职能等几个方面,探讨了高校图书馆如何参与素质教育。     

Transfer students in institutions of higher education

The primary purpose of this study is to describe the extent of college transfers over two years since initial matriculation and to examine differences in background characteristics between transfers and nontransfers (i.e., persisters, withdrawals, and graduates). Data involved a national probability sample of the 1972 entering class. Major findings include the following: 25% of the 2-year college students transferred to a 4-year institution, and 16% of 4-year college students moved to another 4-year institution. This later group of students tended to hold higher socioeconomic status and college grades but lower ability test scores than persisters. Implications of the findings are also discussed.     

Factors affecting corporate image from the perspective of distance learning students in public higher education institutions

New information technologies enable different interactions in the educational environment, affecting how the image of educational institutions adopting distance-learning programmes is perceived. This article identifies factors affecting the perception of corporate image from the viewpoint of distance-learning students at public higher education institutions. The results indicate that the institution’s image is a translation of impressions generated from the individual’s interaction with various organisational components, based on relevant cognitive and affective aspects according to the way of observing the environment. The study demonstrated both the multidimensionality of the image and that the institution’s overall image is associated most strongly with its affective image. The study also demonstrated that the virtual environment was the factor most strongly associated with affective image.     

高等学校定位问题辨析

高等学校的定位问题是高等教育在特定历史阶段产生的问题,主要表现为趋同和攀升。适度的趋同和攀升对于培育高等教育市场和提高高校办学效率具有一定的积极作用,但问题的负面影响不可小视。政府应当采取以经济手段为主的宏观调控措施,改革政府与高校的隶属关系, 引导高校科学定位。     

高校定位与高等教育系统秩序的形成

高校定位是高校对自身发展方向和发展路径的理性选择,高等教育系统秩序的形成是建立在高校定位基础之上的组织化过程。高校分类只是对高等教育系统秩序认识的特例,仅仅用高校分类与自生秩序相结合来建构高校定位机制是不够的。高等教育系统秩序的形成是一个组织化过程,既有人类理性的安排,又有自组织方式。因而,高校定位应该由政府宏观引导、社会广泛参与、高校理性选择三者共同发挥作用。     

我国高校学生事务管理:问题与对策

当前我国高校学生事务管理呈现出由单一的教育向教育、管理、服务相结合发展的趋势。为此,要改变学生工作管理模式,构建以综合型、服务型为特征的学生事务管理模式。同时,应进一步提升规范化、法制化的工作意识,积极培养一支适应学生事务管理工作模式的学生工作队伍。     

人文关怀--高校素质教育永恒的价值追求

"以人为本"的价值理念是人类一切创造活动的出发点和归宿.新形势下,高校素质教育更应强调人文关怀,人文关怀理应成为其永恒的价值追求.作为教育者要树立人文教育意识;作为被教育者要加强人文素养教育;要营造大学生身心健康成长的人文班级小环境及人文校园大环境.     

试论高校内部决策系统及其优化

高校内部决策的科学性取决于高校行政权力与学术权力的内在统一。当前高校行政权力与学术权力失衡的根源在于行政决策的目的异化与低效,解决关键在于实现行政权力和学术权力的目的统一。提高决策信息对称性,增强学术权力参与决策的知情权;建立决策咨询系统,保障学术权力参与决策;增强决策透明度,确保权力监督的有效实行,是实现高校内部决策系统优化的有效手段。     

高等学校本科课程编制模式探讨

对国外高等学校课程编制模式的研究和使用情况加以介绍和归纳 ,对中小学课程编制理论如何与高等学校本科课程编制理论研究相结合进行探讨 ,将有助于我国高等学校课程编制的理论建设和实践探索     

Internationalising higher education: comparing the challenges of different higher education institutions in Malaysia

Internationalisation of higher education in Malaysia is seen as a means for improving and empowering higher education so that the higher education institutions in the country can become comparable to the best in the world. While the government has spelt out the directions as well as some of the targets for internationalisation, higher education institutions in the country have been internationalising for different reasons and with different levels of priority and intensity. Public universities, especially the older ones, have been engaged in internationalisation as part of their academic growth and development. Concurrently, a variety of private institutions of higher learning has evolved since the opening up of private higher education from the 1980s. These include private universities that have been established by large corporations, smaller private colleges that have been elevated to the status of degree-conferring institutions as well as branch campuses of foreign universities. The objective of this paper is to examine the different concepts and challenges of internationalisation faced by the different types of higher education institutions in the country, using the case study approach. It was found that in each of these cases, the concept of internationalisation and the challenges faced are different, although funding is raised as a problem in three of the four cases. These different challenges imply that current policies may have to be fine-tuned in order to address the different needs of these institutions in their respective efforts to internationalise.