Willingness to communicate: A cross‐cultural investigation

This study examined the means of and correlations between perceptions of willingness to communicate, communication apprehension, and communication competence of college students in the United States and Australia. Comparisons indicated a high degree of similarity in the relationships between communication orientations in the two cultures but substantial differences between the cultures in terms of mean scores on willingness to communicate and self‐perceived communication competence. Results of the study suggest similarities between people of two different cultures on one communication orientation do not necessarily indicate similarities on other communication orientations. However, relationships between orientations may have some generalizability across cultures.     

The Effect of Perceived Teacher Burnout on Credibility

This study investigated the effect of perceived teacher burnout on perceived teacher credibility. One hundred eighty-two college students were randomly exposed to a written scenario manipulating the level of perceived teacher burnout (high or low) and responded to a scale measuring perceived teacher credibility in reference to the scenario. Results of one-way multivariate analyses of variance indicated that perceived teacher burnout has a negative impact on perceived teacher competence, caring, and trustworthiness. Low-burnout teachers are perceived as more credible than high-burnout teachers.     

Teacher nonimmediacy and misbehavior: Unintentional negative communication

This study involved the manipulation of teacher immediacy and teacher misbehaviors to determine their individual and combined impacts on perceived teacher immediacy and teacher misbehavior. Participants in the study were students enrolled in undergraduate communication classes. The results indicated that teacher nonimmediacy and teacher misbehaviors could not be manipulated independently. Analysis of variance indicated that nonimmediate teachers were perceived to be misbehaving even when no misbehaviors were induced in the experiments. It was concluded that students perceive teachers who communicate in nonimmediate ways as misbehaving.     

The association between immediacy and socio‐communicative style

The very strong association of immediacy with positive instructional outcomes has led some to question whether teacher immediacy amounts to anything more than being responsive with students. The present study demonstrates that a measure of teacher immediacy is strongly associated with the Socio‐Communicative Style of the teacher—both the assertiveness and the responsiveness components. It is concluded that it is theoretically justified to teach pre‐service or in‐service teachers to engage in immediate behaviors as means of increasing their communication competence and probably teaching effectiveness. The impact of immediacy observed in the classroom environment is seen as likely to be generalizable to other communication contexts.     

Teacher Influence in the Classroom: A Preliminary Investigation of Perceived Instructor Power,Credibility, and Student Satisfaction An earlier version of this paper was presented on a program of the Communication Education interest group at the annual convention of the Central States Communication Association,Milwaukee, WI,April 2002.

The purpose of this study was to examine the relationships between perceived teacher power, teacher credibility, and student satisfaction. Respondents were 67 undergraduate students (30 males and 37 females) enrolled in Communication classes at a southwestern university. Students’ perceptions of their teachers’ expert, referent and reward power use were found to be positively related to their perceptions of their teachers’ competence, caring, and trustworthiness. Teacher power use contributed to the prediction of a significant amount of variance in teacher credibility. Additionally, student satisfaction was positively and significantly related to both teacher referent power and expert power. Surprisingly, students’ perceptions of coercive power were not significantly and negatively related to student satisfaction. Implications, limitations and suggestions for future research are discussed.     

The effects of humor on perceptions of compliance‐gaining in the college classroom

The purpose of this study is to explore humor as a factor in students’ perceptions of college teacher compliance‐gaining in the classroom. Four hundred twenty‐eight college students reported the frequency of their college teachers’ uses of compliance‐gaining tactics, the frequency of humor uses with compliance‐gaining tactics, and the effectiveness of humor used with compliance‐gaining tactics. Results revealed positive and significant relationships between humor uses and uses of particular compliance‐gaining strategies. Findings suggest that students perceive teachers to use humor more frequently with certain compliance‐gaining tactics. Moreover, students reported that certain compliance‐gaining tactics are perceived as more effective than others.     

Age and sex differences in willingness to communicate,communication apprehension,and self‐perceived competence

Age and sex differences in willingness to communicate (WTC), communication apprehension, and self‐perceived communication competence were examined using three age cohorts of participants drawn from junior high, high school, and university student populations. Results indicate that junior high females are higher in WTC than their male counterparts and females at the university level are higher in communication apprehension and lower in self‐perceived competence than are male university students. Communication apprehension and self‐perceived competence show a consistent negative relationship that does not vary with age or sex in the present sample. The degree to which communication apprehension arid self‐perceived competence predict WTC varies with age and sex. In all three age cohorts, communication apprehension is a significant predictor of WTC among women. Among men, self‐perceived competence emerges as a significant predictor of WTC in all three age groups.     

Students' perceptions of teachers' nonverbal behavior: Comparison of American and international students' classroom response

For some international students, teachers' nonverbal immediacy may constitute a violation of expectations in classroom behavior. Using Expectancy Violation Theory framework, this study investigated differences in students ‘perceptions of teachers’ nonverbal immediacy by comparing American and international students studying in the U.S. The findings confirmed that (1) teachers' nonverbal immediacy is perceived as more appropriate by American students than by international students, (2) there are differences in evaluations of specific nonverbal immediacy behaviors by American students and international students, and (3) perceptions depended on student gender for some behaviors, but not teacher's gender. Learning was more positively related to perceived immediacy behaviors for international students than their American counterparts.     

Teaching assistant communication apprehension,willingness to communicate,and state communication anxiety in the classroom

This study investigated the nature of teaching assistant communication apprehension in the university classroom. Teaching assistants were given a survey assessing their general level of communication apprehension and their general willingness to communicate. Additionally, teaching assistant state anxiety specifically associated with teaching in the classroom was assessed. Analyses revealed significant negative correlations between teaching assistant communication apprehension and teaching experience, training in content, and training in teaching. Teaching assistant willingness to communicate was positively correlated with teaching experience and training in content. Teaching assistant state anxiety in the classroom was negatively correlated with training in content and training in teaching.     

The Influence of Emotional Contagion on Student Perceptions of Instructor Rapport,Emotional Support,Emotion Work,Valence, and Cognitive Learning

This study examined how emotional contagion may influence student perceptions of rapport with the instructor, emotional support received in the classroom, emotional work performed, and perceived cognitive learning. Participants revealed that emotional contagion was positively related to perceptions of rapport with instructors but unrelated to emotional support from instructors, emotional work performed in the classroom, and valence. Students who were high in emotional contagion reported significantly more rapport, emotional support, and positive valence. When controlling for emotional contagion, only classroom valence predicted students’ perceptions of cognitive learning.     

Teacher e-mail message strategies and students' willingness to communicate online

In light of the prevalent use of e-mail between teachers and students, researchers have highlighted the need to assess its uses and effects. Relying on the research and thinking of teacher immediacy and extra-class communication, we developed a scale that measures those e-mail message strategies that influence students' willingness to communicate online with their teachers. Next, we isolated those reasons that students use e-mail to interact with their teachers: (1) to clarify course material and procedures, (2) as a means of efficient communication, and (3) for personal/social reasons. Finally, we examined student characteristics such as gender and ethnicity, and history of e-mail use that may (or may not) influence their attitudes toward e-mail exchanges with teachers.     

Effect of timing of communicator identification and level of source credibility on attitude

This study investigated whether roommates who were similar in their communication traits would express more satisfaction with and affinity for their roommates. Specifically, the communication traits of willingness to communicate, interpersonal communication competence, and verbal aggressiveness were considered. Participants (college students and their roommates) completed measures of their own communication traits and their feelings about their roommates. Results showed that roommates who were prosocially similar (when both roommates were high in willingness to communicate, when both roommates were high in interpersonal communication competence, and when both roommates were low in verbal aggressiveness) reported the highest roommate satisfaction and liking.     

Teacher e-mail message strategies and students' willingness to communicate online

In light of the prevalent use of e-mail between teachers and students, researchers have highlighted the need to assess its uses and effects. Relying on the research and thinking of teacher immediacy and extra-class communication, we developed a scale that measures those e-mail message strategies that influence students' willingness to communicate online with their teachers. Next, we isolated those reasons that students use e-mail to interact with their teachers: (1) to clarify course material and procedures, (2) as a means of efficient communication, and (3) for personal/social reasons. Finally, we examined student characteristics such as gender and ethnicity, and history of e-mail use that may (or may not) influence their attitudes toward e-mail exchanges with teachers.     

Communication Skills,Social Support,and Burnout among Advocates in a Domestic Violence Agency

Intimate partner violence affects millions of lives annually. Domestic violence advocates work to alleviate this problem; yet the nature of the work leaves them vulnerable to negative outcomes such as burnout. This study examined the relationships between communication anxiety, communication competence, perceived social support, and feelings of burnout among domestic violence advocates. Results from a survey of 69 individuals recruited from a US domestic violence agency show the combination of communication anxiety, communication competence, perceived emotional support, and perceived informational support accounted for approximately 13% of the variance in advocates' emotional exhaustion and 21% of the variance in advocates' experiences of reduced personal accomplishment. Responses also differ with the advocate's position in the agency. The following recommendations are offered: develop scenario-based communication skills training programs to reduce communication anxiety and increase communication competence, hold regular debriefing meetings to help advocates process their experiences and to receive peer support, and develop formalized mentoring programs that can provide social support for new workers.     

Student perceptions of teacher affinity‐seeking and classroom climate

This study explored how teacher use of affinity‐seeking strategies is related to student perceptions of classroom climate. Participants were 147 undergraduate students enrolled at a large midwestern university. Results indicate that a significant relationship exists between teachers' use of affinity‐seeking strategies and student perceptions of classroom climate. Nineteen of the 25 strategies were correlated with classroom climate. Furthermore, communication teachers regularly used 19 of the 25 strategies. Student gender failed to account for any differences in perception of teacher use of affinity‐seeking strategies or classroom climate.     

Instructional Communication Competence: Lessons Learned from Award-Winning Teachers

Responding to calls for more holistic views on instructional communication, this study used interpretive methods to examine award-winning instructor's communicative practices to assess and to refine a definition of instructional communication competence. After observing and interviewing recipients of the Central States Communication Association Outstanding New Teacher Award, we describe how these award-winning teachers (a) understand the ebb and flow of the classroom, (b) use a wide repertoire of communication skills, (c) create relationships with students, and (d) effectively manage their classroom climates.     

Assessing the Effects of Instructor Enthusiasm on Classroom Engagement,Learning Goal Orientation,and Academic Self-Efficacy

Enthusiasm is widely regarded as one of the most essential and desirable qualities and characteristics of effective teachers. This study is designed to assess the effects of teacher enthusiasm on student classroom engagement, learning goal orientation, and academic self-efficacy. Participants include 165 college students enrolled in basic communication classes. Results indicate that teacher enthusiasm is an effective predictor of student behavioral, cognitive, and emotional engagement, intrinsic goal orientation, and academic self-efficacy, but it is not a significant predictor of extrinsic goal orientation. Consequently, this study demonstrates the power of teacher enthusiasm in predicting and shaping students' behavior in the classroom.     

An assessment of the convergent validity of the checklist of behavior alteration techniques: The association between teachers’ likelihood‐of‐use ratings and informants’ frequency‐of‐use ratings

An important area of applied communication research is teachers’ use of classroom discipline and management strategies which have become known as Behavior Alteration Techniques (BATs). The instrument commonly used to measure teachers’ use of BATs is the checklist of Behavior Alteration Techniques. The purpose of the present research was to assess the convergent validity of the checklist of Behavior Alteration Techniques. Thus, this research attempted to assess the extent to which teachers’ likelihood‐of‐use ratings converge with other measures of teacher BAT use. It was hypothesized that the correlation between students’ and student teachers’ ratings of the frequency of teacher BAT use would be significantly higher than the correlation of either index with teachers’ likelihood‐of‐use ratings. This hypothesis was not supported: The BATs checklist did not fail this test of convergent validity. However, the results do not support the claim that the BATs checklist passed this test of convergent validity. Explanations for these results are offered and their implications are discussed. In brief, the present results suggest important considerations in the study of this important area of applied communication.     

"Is This a Chapter Book?": Parent-Involved Categorization in a Kindergarten Classroom Book Collection

Abstract

Many primary school classrooms have book collections. Most teachers organize and maintain these collections by themselves, although some involve students in the processes. This qualitative study considers a third approach, parent-involved categorization, to understand how people without library or education training categorize books. We observed and interviewed parents and a teacher who worked together to categorize books in a kindergarten classroom. They employed multiple orthogonal organizing principles, felt that working collaboratively made the task less overwhelming, solved difficult problems pragmatically, organized books primarily to facilitate retrieval by the teacher, and left lumping and splitting decisions to the teacher.     

Communication and Diversity: Innovations in Teacher Education

Teacher education programs have increasingly come under fire for not providing pre-service teachers communication skills training. Given that such training is essential to address diversity in the classroom and to meet the day-to-day functioning of teachers, higher education must provide communication skills training for teacher certification. This essay describes the “Teaching Diverse Learners: Communicating Social Support” workshop designed to help new and pre-service K-12 teachers communicate more effectively with diverse student populations, and the results of pre/post test surveys of the participants.