公共图书馆员与高校图书馆员职业满意度对比分析

以天津市图书馆员为研究对象进行职业满意度的实证研究,在调查数据的基础上,分别从人口学变量、工作报酬、职业维度、回归模型等多个角度分析对比了公共图书馆员与高校图书馆员职业满意度的差异,进行归因分析并提出改善性措施以缩小馆际差距、提高员工职业满意度,最终提升图书馆整体行业的服务水平和社会影响力。     

Pediatric nurses’ communication of role expectations to parents of hospitalized children

This study examines the role performance of pediatric nurses and parents in relation to hospitalized children. The ambiguity associated with role behaviors for both groups is considered in terms of rules that might be formally adopted to define nurses’ and parents’ roles. Pediatric nurses were interviewed to identify behaviors appropriately performed by parents for their hospitalized children, and formal rules were drafted. These rules were communicated by nurses in writing, orally, or both and were compared to no formal communication for impact on nurses’ job satisfaction, parents’ satisfaction with nursing care, and both nurses’ and parents’ role ambiguity. The formal rules were found to enhance both nurses’ job satisfaction and parents’ satisfaction with the technical‐professional competence component of nursing care. Moreover, both nurses and parents perceived a reduction in role ambiguity as measured by the information that nurses give and the communication of expectations.     

Job Satisfaction among Cataloger Librarians in University Libraries in Nigeria

The aim of the article is to investigate the level of job satisfaction among cataloger librarians in university libraries in Nigeria. Eighty-six catalogers from 29 university libraries in Nigeria participated in the survey. A questionnaire was used for data collection, which was e-mailed to catalogers. Overall, 86% of the catalogers surveyed were very or somewhat satisfied with their current job. The findings revealed that catalogers in university libraries in Nigeria are dissatisfied with dimensions such as roles and responsibilities, workplace culture, rewards (salaries/benefits), and professional development. On the other hand, they are satisfied with administration and supervision, performance evaluation, and opportunities.     

高校图书馆男性馆员工作满意度差异性调查及对策分析——以天津地区为例

本文在对天津市高校图书馆男性馆员工作满意度实证性调查的基础上,针对年龄、职务、专业背景、婚姻、收入等五项因素影响下工作满意度出现的差异性情况进行了剖析,提出了提高男性馆员工作满意度的解决对策。     

On‐the‐job relationships among self‐reported oral communication apprehension,job satisfaction,and organizational citizenship behaviors

This study assessed the relationships among self‐reported oral communication apprehension (CA), job satisfaction, and organizational citizenship behaviors (OCB) for employees of a bank located in the southeastern U.S. Results indicated positive relationships between several of the job satisfaction and OCB variables, and several negative relationships between oral CA and OCB variables, and oral CA and job satisfaction variables. Also, individuals with high oral CA, in comparison to those with low oral CA, were found to score significantly lower on dimensions of organizational citizenship behavior and job satisfaction. Implications of these findings for the organization are discussed, as are reactions to the research findings by bank personnel.     

Work motivation,job satisfaction,work-family balance,and job commitment of library personnel in Universities in North-Central Nigeria

Increasingly, organizations are facing turbulent and competitive times. Hence, the need for universities to capitalize on the robustness and diversity of their employees to maximize their success by attracting and developing an engaged, healthy, and high-performing workforce through the provision of stimulating work environments that will promote work-family balance, work motivation, job satisfaction and overall job commitment. This study was designed to investigate the effects of work motivation, job satisfaction, and work-family balance on job commitment as well as work motivation and work-family balance as they affect job satisfaction of library personnel in universities in North-central Nigeria. The total enumeration technique was used to cover all the 926 library personnel in the universities in North-central Nigeria. The validated questionnaire was used to collect data on 926 library personnel out of which 842 responded. The response rate achieved was 91 %. The study found that work-family balance, work motivation and job satisfaction had significant effect on the job commitment of the respondents. Job satisfaction has the most significant effect (41 %) on job commitment. It is therefore, recommended that university administrators, library managers and most especially policy makers in the education sector should give adequate attention to work-family balance, work motivation, and job satisfaction when planning to improve job commitment of their employees. In addition, they should consider work motivation and work-family balance to improve job satisfaction of the library employees.     

国际档案理事会新入职档案工作者职业发展调查研究

国际档案理事会（International Council on Archives,ICA）2016年新入职档案工作者项目组（New Professionals Programme Group 2016）,通过各种档案专业团体网站及社交媒体平台进行问卷调查。来自全球5大洲、12个地区的845位新入职档案工作者参与了回答。结果显示：全球新入职档案者的职业满意度处于较高水平,但存在诸多因素限制其满意度的提升;受访者总体上未获得足够的专业培训和职业支持;大部分受访者专注特定的专业知识领域,有相应的培训需求;他们会通过各类专业团体平台获得职业指导与帮助。调研结果还表明,中国的新入职档案工作者与其他地区相比,在受教育程度、职业满意度、职业忠诚度、加入专业组织意愿等方面存在一定的差异性。     

Father and Daughter Motives and Satisfaction This article is based on the author's dissertation completed under the direction of Dr Rebecca Rubin. This paper was also presented at the annual National Communication Association Convention,Miami Beach,Florida in November 2003.

There are few studies in the communication discipline dealing with father–daughter relationships and methods for increasing satisfaction within these relationships. This study investigates the motives fathers and daughters have when communicating with each other and how these motives affect relationship satisfaction. Results indicated that daughters communicated mainly with their fathers for the following motives: affection, relaxation, pleasure, and inclusion. Fathers reported communicating with their daughters for pleasure, affection, and relaxation. Findings indicate a means of increasing satisfaction among father–daughter relationships by encouraging communication that incorporates statements of affection and pleasure.     

图书馆员情绪劳动与工作满意度、工作倦怠关系研究

通过对166位图书馆员的问卷调查,探究图书馆员情绪劳动及其工作满意度、工作倦怠三者之间的关系。研究发现图书馆员情绪劳动现象确实存在,但其工作满意度较高,工作倦怠行为只发生在个人成就感降低的维度中。情绪劳动中的表面行为维度与工作倦怠中的情绪耗竭维度呈正相关关系;情绪劳动中的深度行为维度与工作满意度呈正相关关系;情绪劳动中的深度行为维度与工作倦怠中的情绪耗竭维度和人格解体维度呈负相关关系;情绪劳动中的深度行为维度与工作倦怠中的个人成就感降低维度呈正相关关系。     

OCCUPATIONAL STRESS AND JOB SATISFACTION IN MEDIA PERSONNEL ASSIGNED TO THE IRAQ WAR (2003)

This paper investigates occupational stressors amongst media personnel assigned to work on covering the Iraq War via interviews with 54 journalists from the BBC and Reuters, who worked in Iraq between February and April 2003. A range of stressors were identified that could be categorized into three main themes, control over the situation, support from management and grief from the death of colleagues. Journalists not embedded with military units were more likely to report negative physical and emotional health outcomes. The study concludes that hazardous work environments do not, by themselves, cause stress and poor job satisfaction. Rather, organizational factors, the imbalance between the ability to make decisions about how to carry out their job effectively and the perceived rewards of working in such environments appear to have a greater impact on work related stress.     

图书馆馆长群体现状的实证研究

以当今图书馆馆长为研究重点,对调查所得的数据进行分析比较,在主观幸福感、工作满意度两项指标中,馆长们的满意度高于总体水平。在对组织承诺水平的测评中,馆长们的情感承诺高于总体水平,而继续承诺明显低于总体水平。当今馆长群体存在三个方面的问题:高学历馆长缺乏;工作量大;高工作满意度与低继续承诺水平的矛盾。     

Communication motives of assertive and responsive communicators

Communicators, in one of four groups based on their assertive and responsive behaviors, were investigated for differences in their interpersonal motives for communicating. Competent communicators (high assertive, high responsive) communicated from needs for affection, pleasure, and inclusion more than noncompetent (low assertive, low responsive), submissive (low assertive, high responsive) and aggressive (high assertive, low responsive) individuals. Aggressive types communicated more from control needs, while noncompetent communicators communicated from escape needs. Implications for future research are discussed.     

当今图书馆员工作满意度对组织承诺影响的研究

本文采用独立t检验、相关分析等统计分析方法，考察了当今图书馆员工作满意度各维度高、低分组在组织承诺各维度上的差异情况，进而探讨了他们的工作满意度对组织承诺的影响。研究发现，他们的公平满意度、获得满意度、工作价值感、组织氛围满意度、管理者满意度与情感承诺和规范承诺呈正相关的趋势，工作量满意度与组织承诺各个指标呈负相关，继续承诺与工作满意度多个指标呈负相关。     

A study of emotional labor in librarianship

Librarianship, like many occupations, requires emotional labor, which is an awareness of job requirements for emotional expression and the strategies used to express those emotions. Research on emotional labor suggests that performing emotional labor results in both positive and negative effects on individual outcomes, such as job satisfaction and job burnout. Since affective events are prevalent in library work and evidence suggests positive outcomes from emotional labor can be fostered, the ways emotional labor is performed in libraries should be studied. This research explores the key components of emotional labor: perceptions of display rules and the emotion regulation strategies of surface and deep acting. Data were collected from a sample of American librarians in 46 states from public, academic, special, and K–12 libraries who completed a survey. Bi-variate and multi-variate correlations, as well as ANOVAs, were used to test relationships among emotional labor constructs, job satisfaction, and job burnout. Results show evidence of significant associations with emotional labor among library employees in both the perception of display rules, as well as in surface and deep acting. Perception of display rules showed mixed results with job burnout and job satisfaction. Surface acting was found to be associated consistently with job burnout and decreased job satisfaction, while deep acting strategies were less strongly associated with negative outcomes. Findings suggest that library managers should clearly communicate display rule expectations to employees and work to build staff support to help meet those expectations. Library employees should be aware of occasions when they use surface acting and work to develop stronger deep acting techniques. The study contributes to an understanding of the influence of emotion management in the library workplace.     

What Makes Access Services Staff Happy? A Job Satisfaction Survey

This article reports the results of a survey that analyzed the job satisfaction of 361 library access services practitioners. Library access services staff were surveyed and asked to rate job satisfaction based on Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory. Results show that access services staff have opportunities for satisfaction based on higher-level needs. Personal fulfillment, job opportunities, and relationships with coworkers rated as the top three most important factors. There are also contributing factors that affect job satisfaction based on lower-level needs, such as salary. Age, education level, and administrative responsibilities also play a role in job satisfaction of access services staff. The survey results demonstrated that most employees are satisfied, while improvements are needed in certain areas to provide employees with a more fulfilling work environment.     

Correlates of staff motivation,satisfaction, and job performance of library staff in selected Nigerian University libraries

Abstract

This study examined staff motivation, satisfaction, and job performance among the librarians and library staff in six selected university libraries in Nigeria. The target population for the study includes the professionals and nonprofessional library staff. A total enumeration sampling technique was used to select 180 respondents, which represent the sample for the study. Data was collected using a self-designed questionnaire titled “Staff Motivation, Satisfaction and Job Performance Questionnaire” (SMSJPQ). Six research questions were developed and answered by the study. The results indicate that librarian and library staff are highly motivated with regular pay while the least motivational factor is frequent interaction with their friends. Library staff are primarily satisfied with their jobs when they are in constant link with their friends. Professional library staff significantly experience better work motivation than their nonprofessional counterparts. Significant correlation exists between staff motivation and job performance and between job satisfaction and job performance. In addition, the two factors (motivation and satisfaction) exert significant contribution to the determinant of librarians and library staff job performance. Based on the findings, the study recommended improvement in the level of motivation of nonprofessionals so that the significant difference with the professional counterpart would not be so much pronounced.     

Job satisfaction and job performance of university librarians: A disaggregated examination

University librarians are required to continuously adjust to keep up with changing customers' needs. The study uses structural equation modeling (SEM) to examine the effects of different facets of job satisfaction on the task performance and contextual performance of university librarians. Specifically, the study breaks down the overall measure of job satisfaction first into its intrinsic and extrinsic components, and then into sub-facets of these components, in order to isolate in detail how they influence job performance. Findings from competing statistical models demonstrate that certain facets of intrinsic job satisfaction strongly predict both task performance and contextual performance. The findings can be particularly useful for providing a comprehensive understanding of the relationship between job satisfaction and job performance in the university library context. Finally, the study considers managerial implications.     

Newsroom Workers’ Job Satisfaction Contingent on Position and Adaptation to Digital Disruption

A survey of journalists in the United States (N?=?1181) finds that job satisfaction during the era of digital disruption varies across job titles. Previous studies have examined job satisfaction of these job titles individually, but this study compares job satisfaction among four primary occupations in the newspaper newsroom. Desk workers demonstrate lower levels of job satisfaction than non-desk workers, while sports journalists report higher levels of job satisfaction than non-sports workers. Furthermore, online responsibilities appear to be negatively received by desk workers, yet positively received by sports journalists. Open-ended explanations and the quantitative survey results discuss the implications of the demands, adaptation skills, and autonomy of newspaper workers on job satisfaction.     

Job satisfaction among Greek academic librarians

This study, which investigated job satisfaction among academic librarians in Greece, used the Employee Satisfaction Inventory (ESI). The instrument assessed six dimensions of job satisfaction: “working conditions,” “pay,” “promotion,” “job itself,” “supervision,” and “organization as a whole.” Greek academic librarians were most satisfied with “job itself,” “supervision,” and “working conditions” and less satisfied with “pay” and “promotion.” Prior working experience contributed negatively to the prediction of satisfaction with “working conditions,” “supervision,” and “organization as a whole,” whereas participation in decision-making positively influenced “job itself” and “organization as a whole.” These findings are in accordance with prior studies and can be particularly useful for providing a comparative and comprehensive understanding of job satisfaction in the library profession.     

收入水平对当今图书馆员工作满意度的影响研究

本文分析了当今图书馆员收入水平和与收入相关的主观感受对工作满意度的影响。结果显示,收入水平和收入满意度对工作满意度的6个指标及其总指标具有不同水平的显著影响,总体来说,收入水平越高,自我收入满意度越高,其工作满意度越高;个体对自己的收入与他人比较而产生的收入满意度越高,工作满意度也越高。