Creativity Counts: Why Study Abroad Matters to Technical and Professional Communication

Technical communication programs preparing students to perform as symbolic analytic workers can improve a student's creative problem-solving abilities by offering study-abroad opportunities. Newer research from the field of psychology is used as a conceptual framework for discussing the author's development of curriculum for a study-abroad offering within a professional writing program. Details on the study-abroad curriculum proposal such as course assignments, readings, credit hours, and program destination and logistics are included.     

Training Online Technical Communication Educators to Teach with Social Media: Best Practices and Professional Recommendations

ABSTRACT

The author reports on social media research in technical and professional communication (TPC) training through a national survey of 30 professional and technical communication programs asking about their use of social media in technical communication. This research forms the basis of recommendations for training online TPC faculty to teach with social media. The author offer recommendations throughout for those who train online TPC faculty as well as for the teachers themselves.     

Technological Literacy: A Framework for Teaching Technical Communication Software Tools

Understanding technological literacy for technical communicators is crucial for effective pedagogy in technical and professional communication. Challenges of teaching technical communication students the functions and concepts of workplace software include the number of rapidly changing applications, a desire to focus on education over training, limited faculty expertise in software, limited resources for teaching software, and a desire to focus on technical communication principles. To address these challenges, the authors explore how to use a four-level framework of technological literacy along with existing resources to design a course to help students use, understand, and evaluate technical communication technology.     

Queering Tactical Technical Communication: DIY HRT

Given the barriers for transgender people to access affordable gender-transition care, online environments have witnessed a rise in user-generated instruction sets providing direction on the self-administration of hormone therapy. These ethical forms of tactical technical communication demonstrate the need to consider a new materialist approach to queer theory, which refuses to align queer agency with stable identities. Drawing directly from these user-generated instructions, this article articulates a theoretical framework for queer, tactical technical communication.     

From Deliberation to Responsibility: Ethics,Invention, and Bonhoeffer in Technical Communication

To make technical communication scholarship more reflective of the complexity of work done by such communicators, a new concept that marries recent parallel turns to ethics and invention is needed. German theologian Dietrich Bonhoeffer, a stranger to the field, offers such a concept: responsibility. It covers more explanatory ground than the most cited of ethical concepts, deliberation, and most importantly, centers ethics and invention squarely within the technical communicator’s relationship to language.     

Development of Technical Communication in China: Program Building and Field Convergence

This article examines the emergence of technical communication as an academic field in China from the perspectives of pedagogy, program building, market needs, professionalization, and local sociopolitical contexts. Highlighting the close disciplinary connections between translation and technical communication, it identifies visionary faculty with overseas experiences as national leaders in curriculum innovation. It also explores the close industry–academia connections facilitated by semi-open WeChat groups and existing approaches to building international partnerships with technical communicators in China.     

Intercultural Competence in Technical Communication: A Working Definition and Review of Assessment Methods

The field of technical communication has made notable progress in researching and teaching intercultural issues. Not enough discussion, however, is available on assessing students’ intercultural competence. This article attempts to start this discussion and invite further research. It suggests a working definition to conceptualize intercultural competence and draws upon diverse disciplines to review different assessment methods, including their strengths, drawbacks, and potential applications in technical communication classes.     

Emotion,Social Action,and Agency: A Case Study of an Intercultural,Technical Communication Intern

This article reviews literature on emotions within communication settings and proposes that emotions serve as motivations to accomplish social action; these motivations also serve as opportunities to negotiate agency within unfamiliar workplace settings. To exemplify the way this process develops, the author presents a case study of a technical communication intern as she works full-time for a German sales and distribution company. Through reflective self-narratives, the intern describes specific emotions she experiences as she adjusts to this German workplace. These emotions connect directly to decisions the student makes that help her negotiate agency from a “powerless” position, resulting in effective workplace relationships and a competent persona.     

Pre-service teachers teaching about and across cultures using digital environments: the case of eTutor

Increasingly, school teachers are expected to be able to teach about and across cultures, as well as teach in digitally enriched classrooms. Teacher educators are expected to prepare their teaching students for such challenges. One university designed the eTutor online environment to enhance and support the development of pre-service teachers’ (PSTs) intercultural capability, as well as enhance their capability to use digital technologies in their own teaching practices. Over 450 PSTs and school students from eight schools across four countries interacted with each other online for a 14-week period. Participants posted blogs, comments, wall posts and shared images and videos centred on cultural exchange. Despite the challenges of access to technology and conflicting calendars, eTutor was seen by participating schools as a potentially useful way to engage their students in intercultural learning. The experience of interacting with children from multiple cultures in an online environment contributed positively to a shift, for the majority of PSTs, from an ethnocentric to a more ethnorelative worldview. However, PSTs found establishing relationships with students in the online environment challenging.     

Understanding the Theoretical Framework of Technological Pedagogical Content Knowledge: A collaborative self-study to understand teaching practice and aspects of knowledge

This paper describes a self-study research project that focused on our experiences when planning, teaching, and evaluating a course in initial teacher education. The theoretical framework of technological pedagogical content knowledge (TPACK) was used as a conceptual structure for the self-study. Our understanding of the framework in relation to our teaching practice was in focus. The principal educational goal of the course was to develop the pedagogical use of web 2.0 resources to support learning in the preschool/school context. As a result, the focus, content, form of distribution, teaching, and assessment of the course went beyond what is common in initial teacher training in Sweden. The potential of the different digital tools was explored by situated use in the design and teaching of the course. Analysis highlights the challenges and opportunities that teacher educators and student teachers may encounter while working with, and learning about, information and communication technologies to support learning. Some of the findings discussed are related to the identified challenges and opportunities for both teachers and students to integrate content knowledge, pedagogical knowledge, and technological knowledge into a TPACK. Taken-for-granted organizational and institutional assumptions about teaching, learning, and assessment in teacher education were identified in the study.     

福建高校外籍教师跨文化交际的影响因素与对策实证研究

通过问卷调查和文献分析的方法,对福州地区大学城外籍教师跨文化交际问题进行了调查,并对调查数据进行了统计与分析。其目的在于研究影响外籍教师在福建高校所遭遇的跨文化交际的因子。基于研究结果,对如何提高外籍教师跨文化能力提出几点建议,以期创造一个良好的跨文化英语学习环境,促进大学英语教学。     

关于全校公共选修课《法国文化》的几点思考——基于黄山学院的问卷与统计分析

培养学生的文化素养,提高学生跨文化交际能力是国家培养复合型人才的应有之义。法国文化课程的开设,也是黄山学院落实教育部全面提高高等教育质量政策,传承弘扬中华优秀传统文化,吸收借鉴世界优秀文明成果的体现。此次问卷调查结果表明,学生对法国文化有浓厚的兴趣,如何把兴趣变成行动,切实提高学生的文化素养正是要解决的问题。     

Crowdfunding Science: Exigencies and Strategies in an Emerging Genre of Science Communication

Crowdfunding is a novel mechanism for garnering monetary support from the online public, and increasingly it is being used to fund science. This article reports a small-scale study examining science-focused crowdfunding proposals from Kickstarter.com. By exploring the rhetoric of these proposals with respect to traditional grant funding proposals in the sciences, this study aims to understand how the language of science may be imported into this popular genre.     

Food Fights: Cookbook Rhetorics,Monolithic Constructions of Womanhood,and Field Narratives in Technical Communication

Field narratives that (re)classify technical genres as liberating for women risk supporting the notion that feminism is a completed project in technical communication scholarship. This article suggests that technical communicators reexamine the impact of past approaches to critical engagement at the intersections of gender studies and technical communication; cookbooks provide a material example. The authors illustrate how a feminist approach to cookbooks as technical/cultural artifacts can productively revise field narratives in technical communication.     

高校组织改革中的科层组织结构和组织沟通

利用科层组织管理的优势,同时在高校管理组织机构中建立组织沟通制度,让两种管理模式互补,可以提高组织效能,加强高校内部学术权力与行政权力的沟通与平衡,完善整个组织的管理体制。     

Climate Change Research Across Disciplines: The Value and Uses of Multidisciplinary Research Reviews for Technical Communication

The authors performed an interdisciplinary literature review of research on communication and climate change. The authors reviewed STEM, social science, and risk analysis journals to synthesize recent publications on climate change communication which could support research in technical communication. Several applications are proposed for technical communication research, including using this review to contextualize local qualitative work, to spur interdisciplinary projects and address gaps in multidisciplinary literature, and reconsider a role for advocacy in technical communication.     

论彼得·德鲁克的管理沟通理论与高校师生关系的调谐

师生关系是高校人际关系的最重要的关系之一。近年来,高校师生关系紧张的典型案件越来越多,学生对师生关系的满意度也不高。引入彼得.德鲁克的管理沟通理论,从教育社会学和组织行为学的角度分析师生关系"失谐"之因,并从拓展师生沟通的三度空间(频度、广度和深度)、"弯下腰"倾听学生心声、强化师生共同体观念和修炼"罗丹式"的眼睛等四个方面对教师提出建议以作为调谐师生关系之用。     

The Rhetoric of Free: Open Source Software and Technical Communication During Economic Downturns

This article explores the ramifications of deploying free and open source software (F/OSS) for technical communication program development. Against the backdrop of the recession, the article draws on empirical research to examine how different stakeholders understand the F in F/OSS, its relationship with proprietary software, and the institutional contexts surrounding these technologies. It contributes four recommendations for working with F/OSS that might help programs shore up in tough times and thrive postdownturn.     

Matters of Form: Questions of Race,Identity, Design,and the U.S. Census

This case examines how functionalist approaches manifest culturally based on users’ contexts. The authors conduct a critical visual semiotic analysis of the race and Hispanic origin questions on the 2010 U.S. Census form, demonstrating how incongruities in design potentially harm people. This demonstrates a need for adding critical analyses to design and research and it refocuses the Society for Technical Communication’s value of promoting the public good on to design and documentation in order to fight injustice.     

The Communicative Work of Biology-Journal Captions: Lessons for Technical and Professional Communication

The authors examined a corpus of figure captions from technical and professional communication (TPC)-journal articles to test their sense that TPC captions do not fulfill their communicative potential as well as, they sensed, journals in science often do. The authors performed a content analysis on captions from biology-journal articles and iteratively tested a coding scheme of caption content. The resulting scheme can help in analyzing caption content, developing captions, and imparting a variety of TPC-related skills to students.