Making professional development more social: A systematic review of librarians' professional development through social media

To maintain relevancy with the ever-increasing competencies required of them, librarians on the job have frequently turned to professional development (PD) opportunities. One outlet that could potentially address barriers librarians face when accessing PD is social media, which can help librarians communicate across distances, are used at low to no cost, and can be accessed asynchronously as needed. Drawing from 25 studies conducted in 21 countries, this systematic literature review explored the empirical themes evident in the current research on librarians' adoption of social media for PD purposes. This review found (1) there is considerable potential in adopting social media for PD across contexts; (2) studies focused on the affordances provided by social media in areas where there is limited infrastructure, support, and resources for PD; (3) in congruence with prior research pertaining to the Technology Acceptance Model, librarians who felt more tech-savvy were more likely to adopt social media for PD; and (4) social media was viewed as democratic in creating a platform where diverse voices could participate. The paper concludes with a discussion of the implications for practitioners and recommendations for future research directions.     

微信用户后悔情绪影响因素与应对策略选择——基于SEM与fsQCA的研究

[目的/意义] 随着社交媒体应用的迅速普及和持续渗透,众多社交媒体用户面临过度使用问题,其正常的学习、工作和生活受到干扰,引发了用户焦虑、倦怠与后悔等负面情绪。探究引发用户后悔情绪的影响因素与应对策略的选择问题对社交媒体服务商缓解用户负面情绪、提高用户忠诚度,并促进用户健康使用社交媒体具有重要意义。[方法/过程] 以微信用户为研究对象,从社交过载、信息过载和系统功能过载视角出发,考虑用户转换成本与自我情绪管理的影响,构建微信用户过度使用的后悔情绪影响因素及其应对策略模型,采用结构方程模型（SEM）与模糊集定性比较分析（fsQCA）相结合的方法进行分析。[结果/结论] ①微信用户涉入程度正向影响用户对社交过载、信息过载和系统功能过载的感知及其转换成本,进而加剧用户的后悔情绪;②用户的后悔情绪越强烈、面临的转换成本越高,则越倾向于采取情绪导向应对策略,其次是问题导向应对策略;③微信用户自我情绪管理水平越高,用户越可能采取合适的应对策略以缓解自身后悔情绪;④定性比较分析发现两类触发微信用户后悔情绪的前因构型、四类触发问题导向应对策略选择的前因构型和一类触发情绪导向应对的前因构型。     

Social media in Egyptian government websites: Presence,usage, and effectiveness

This paper examines the presence, usage, and effectiveness of Egyptian government social media websites. The adoption of social media technology provides an illustration of the application of New Public Service (NPS) theory to public administration. The first phase of this study examined the presence of social media applications on these government websites. The second phase analyzed the use of Facebook by governmental entities in Egypt. The use of Facebook, Twitter, and YouTube were the top social media applications in Egyptian government websites, which is consistent with other government surveys of social media found in developed countries. In terms of effectiveness of these social media websites, they were used mainly to post information, with very little two-way interaction between citizens and government. The analysis in this paper shows that social media in Egypt is not much in line with the NPS theory.     

社交媒体平台作为档案库的内涵及特点解析

充分诠释社交媒体平台的档案特质有助于形成更加成熟可行的社交媒体信息档案化管理方案,亦可推进档案管理理论与方法的数字转型。本文以理论构建的方法从社交媒体档案库的形成基础、档案特性、新特征三个层面逐级推导社交媒体平台作为档案库的内涵及特点。本文论证了社交媒体平台可被视作档案库这一提法,并提出形成的社交媒体档案库是基于社交媒体活跃的信息活动构建的信息资源库,因其具有档案价值和日益普遍的档案化管理行为而实现档案库的建构,这个档案库亦从时空、主体、关联性以及价值等方面呈现新特征,由此成为档案管理数字转型的重要阵地。     

基于证据视角的社交媒体档案管理——以微信为例

社交媒体档案是信息时代一种新的记录类型。本文将档案学与法学相关理论结合起来,基于证据视角,以微信为例,简要分析了社交媒体档案的特点,择其要点解读了《关于办理刑事案件收集提取和审查判断电子数据若干问题的规定》对社交媒体档案作为法律证据的要求,并在此基础上总结出社交媒体档案管理应该关注的几个问题。     

Objects in Focus: Museum Visitors and Instagram

While there is increasingly widespread use of social media by those visiting museum exhibitions relatively little is understood about this practice. Further still, the focus of such practices is unknown yet research in this area can reveal much about how visitors using applications driven by smart phone technology are engaging with exhibition content, space, design, architecture and people. This article draws on a case study of one exhibition using visual content analysis to frame, explore and interpret visual and text based posts by visitors using the social media application, Instagram, as part of their experience. Findings suggest that museum visitors using this application do so to account for and record details of their experience that draws attention to exhibition content, specifically objects. The implications are extensive for cultural institutions given the uptake of social media in all corners of life, with museums and galleries being a lively context for social media use via mobile technologies.     

利用结构方程模型分析社会化媒体营销影响因素——以“开心网”为例

社交网站是伴随web 2.0技术迅速发展的网络社区平台,越来越多的机构或名人在社交网站进行社会化媒体营销。以“开心网”为研究样本,构建社会化媒体营销影响因素结构方程模型,对影响因素及相互关系进行分析与评价,为改进社会化媒体营销策略提供参考和借鉴,同时为社会经济统计分析提供实际应用价值。     

面向科学研究的社交媒体数据共享问题研究——美国国会图书馆的案例分析

总结面向科学研究的需要而进行社交媒体数据共享的现有方式;选取其中的一种方式,以其典型代表,美国国会图书馆的Twitter存档为例,详细剖析面向科学研究的社交媒体数据共享面临的挑战;最后从不同利益相关者角度提出了促进社交媒体数据共享的建议。     

语段结构方法在社会媒体信息处理中的应用

[目的/意义] 社会媒体中的信息抽取是信息过载环境下创新社会媒体服务应用面临的重要问题,为此介绍一种可应用于社会媒体信息处理的语段结构方法。[方法/过程] 梳理语段结构方法的国内外研究进展,阐述其基本原理,并通过一个微博实例进行验证分析。[结果/结论] 通过以上工作,探讨将语段结构方法应用到中文社会媒体信息处理中的可行性,以及应用该方法实现中文信息机器处理所面临的研究问题与挑战。     

Global Mistrust in News: The Impact of Social Media on Trust

ABSTRACT

Digital platforms such as search engines and social media have become major gateways to news. Algorithms are used to deliver news that is consistent with consumers’ preferences and individuals share news through their online social networks. This networked environment has resulted in growing uncertainty about online information which has had an impact on news industries globally. While it is well established that perceptions of trust in news found on social media or via search engines are lower than traditional news media, there has been less discussion about the impact of social media use on perceptions of trust in the news media more broadly. This study fills that gap by examining the influence of social media as news sources and pathways to news on perceptions of the level of news trust at a country level. A secondary data analysis of a 26-country survey in 2016 and 2019 was conducted. The analysis revealed an increase in social media use for accessing news resulted in a decline in trust in news media generally across the globe. Higher levels of general mistrust in news were related to an increased use of sharing of news. This paper argues the use of social media for news is closely linked to the increase in news mistrust, which is likely to continue to rise as the number of people using social media to access news continues to grow.     

Public employees' use of social media: Its impact on need satisfaction and intrinsic work motivation

Although increasing numbers of employees working in public organizations are using social media for work purposes and numerous studies exist on how social media affect organizational outcomes, we have very limited knowledge of how using social media for work purposes affects employees' work motivation. This paper fills this important gap by using self-determination theory (SDT) to analyze how the use of social media for work purposes is associated with government employees' need satisfaction and intrinsic work motivation. According to regression results, employees' use of social media is positively related to employees' need satisfaction (autonomy, relatedness, and competence) and, accordingly, intrinsic work motivation. However, further analysis shows that too much use of social media has an averse effect. Theoretically, this study is one of the pioneer attempts to integrate e-governance with SDT. Practically, we encourage managers to use caution in promoting the use of social media for work purposes. Using social media two to three days a week may be the ideal range.     

社交媒体视角下的学术信息传播模式研究

学术信息传播是社会传播系统的重要组成部分,研究社交媒体上学术信息的传播机理,有助于研究人员积极使用社交媒体,促进学术信息的传播。文章首先对学术传播的发展历程及模式演进进行研究,其次分析了社交媒体的信息传播特点及要素,最终得出社交媒体环境下的学术信息传播模型及传播动力机制。     

Trust,norms and networks in social media environmental mobilization: a social capital analysis of Under the Dome in China

After the Spring Festival of 2015, an environmental documentary called Under the Dome in which Chai Jing acted as a narrator has caused the public opinion to boom in social media in China. Why could a documentary released by internet attract so much attention and spark such a heated discussion? What are the factors that have influence on the information dissemination of social media environmental mobilization? This paper employed case study and semi-structure interviews to reveal these questions. It turned out that individual trust, group norms and information networks of the social capital played an important role in the social media environmental mobilization. The reason why Under the Dome became a hot issue was that it made full use of the social media users’ trust on the mobilizer, aroused the mobilized’s emotions and combined the network channels of social relationships.     

Johnson,Phylis. (2009). KJLH-FM and the Los Angeles Riots of 1992: Compton's Neighborhood Station in the Aftermath of the Rodney King Verdict

When Rush Limbaugh made his now famous remarks about Sandra Fluke's Congressional testimony he set off a social media firestorm. The ensuing backlash cost Limbaugh many prominent advertisers and damaged his public image. In this study, we examine the characteristics that motivated some to engage in the social media conversation while others remained on the sidelines. We find that political information efficacy, or confidence that one has the knowledge and skills necessary to participate, dictate political engagement online. We discuss the implications of this finding for radio, communication and media scholars, and healthy democratic deliberation among young Americans.     

国外图书馆社会化媒体营销的案例研究及其启示

简述社会化媒体营销的定义、特点、类型及其在图书馆中的应用,并以澳大利亚国家图书馆的社会化媒体营销实践为案例进行深入探讨,详细介绍了其社会化媒体营销的战略与政策等方面。在此基础上获得如下启示:(1)实行营销主体的全员化参与;(2)综合应用各类社会化媒体工具;(3)采用全媒体的推广形式;(4)将社会化媒体营销提升到图书馆发展的战略层面;(5)加强社会化媒体营销的制度化建设。     

Policy making 2.0: From theory to practice

Government agencies are gradually moving from simpler towards more sophisticated and complex practices of social media use, which are characterized by important innovations at the technological, political and organizational level. This paper intends to provide two contributions to the current discourse about such advanced approaches to social media exploitation. The first is of practical nature and has to do with assessing the potential and the challenges of a centralized cross-platform approach to social media by government agencies in their policy making processes. The second contribution is of theoretical nature and consists in the development of a multi-dimensional framework for an integrated evaluation of such advanced practices of social media exploitation in public policy making from technological, political and organizational perspectives, drawing from theoretical constructs from different domains. The proposed framework is applied for the evaluation of a pilot consultation campaign conducted in Italy using multiple social media and concerning the large scale application of a telemedicine program.     

社交媒体在国家数字档案资源整合与服务中的应用 ——基于美国档案与文件署的案例研究

文章旨在在国家倡导档案机构数字转型的战略背景下,探寻我国档案机构系统应用社交媒体的顶层设计及实现路径的启示。文章用案例分析法,全面深入调查NARA的社交媒体应用制度体系和应用实践,解析其经验,并立足档案学与传播学理论及方法,提出社交媒体在国家数字资源整合与服务中的优化策略:多层次构建完备制度;匹配需求强化平台应用效率;基于主体协同机制深化资源建设;强化社交媒体运行机制过程建设;基于社交媒体创新国家数字档案资源整合与服务理念。     

The Use of Social Media by Chinese Climate Journalists: A Case Study of COP21

ABSTRACT

The aim of this paper is to probe into the social media use by Chinese climate journalists through the examination of their professional practices on social media. Taking COP21 as a case, the study conducted a survey from Chinese COP21 journalists and analyzed WeChat and Weibo posts from Chinese journalists and tweets from their UK and US colleagues. The results show the prevalent use of WeChat among Chinese journalists and the personalization of the social media content accordingly. Compared to their Western counterparts, the use of social media for professional purposes by Chinese COP21 journalists was relatively limited. Nevertheless, several patterns of using social media were identified. Specifically, Chinese journalists tended to more frequently express personal opinions, discuss work experience and favor conventional news sources of authority than UK and US journalists. The results also suggest that climate change in Chinese media discourse will remain more a policy-related issue instead of an environmental or scientific issue, with Chinese government playing a central role.     

图书馆如何应对社会化媒体带来的影响

在分析社会化媒体在其他行业取得显著成绩基础上,论述其对图书馆的影响,以及对读者和图书馆之间关系的改变,探讨了图书馆如何积极参与和利用新媒体拓展并创新服务,以便更好地服务于读者和满足读者的需求：     

基于区块链技术的社交媒体信息归档的可行性分析

[目的/意义]区块链,作为比特币的重要底层技术,在改变了全世界货币和商业运转的规则之后,为全球经济与社会发展掀起了一股“区块链风暴”,“互联网+时代”社交媒体成为时代的宠儿,自然也受到了区块链及其技术的影响。长期困扰学界的社交媒体信息归档的难点,如归档安全问题、技术问题以及用户隐私问题在区块链技术的支持下,激发了全新的发展方向。[方法/过程]本文通过观察研究、归纳梳理和文献研究的方法,详细剖析区块链技术对于解决社交媒体信息归档难点的各项技术优势,并在分析技术优势的基础上初步构建了一个基于区块链技术的社交媒体信息归档流程的模型。[结果/结论]文章在展望去中心化的美好未来的同时,认为社会应当审慎看待区块链技术参与社交媒体信息归档的有利因素,不能满足于技术带来的进步而忽视了可能发生的风险问题。