The impact of student feedback on teaching in higher education

Receiving feedback from students has become a normal part of life for university teachers worldwide. This puts pressure on them from several sides and may be an influential factor that leads them to tailor their teaching to students’ preferences. The aim of this study was to investigate teachers’ perceptions of student feedback and how it affects their teaching choices. A survey was sent out to all teachers at the School of Business, Economics and Law at the University of Gothenburg, Sweden. The study found that student feedback is perceived positively by university teachers, has a large impact on their teaching and helps improve courses. Student feedback pushes teaching in the direction of fewer lectures and more tutorials, seminars and case studies. Teachers receiving negative student feedback experience more negative feelings related to the feedback, and are also more likely to introduce unjustified changes to their teaching in order to please students. These teachers also tend to have less teaching experience. However, a very large majority of teachers have a high level of professional pride and integrity and do not make (as they perceive them) unjustified changes to their teaching.     

Using technology to facilitate effective assessment for learning and feedback in higher education

The aims of this paper are to examine and critically evaluate a selection of different technological methods that were specifically chosen for their alignment with, and potential to enhance, extant assessment for learning practice. The underpinning perspectives are that: (a) both formative and summative assessment are valuable opportunities for learning, and (b) using technology may enhance learning in assessment and feedback processes. Drawing on the literature and empirical evidence from a research study in a Scottish university, the advantages and drawbacks of using technology are examined. It is asserted that, by adopting a flexible approach and taking small incremental steps, the use of different types of technology can be beneficial in facilitating effective assessment for learning and feedback in higher education.     

Three theses on teaching and learning in higher education

In our article, we explore the possibility of formulating theses about teaching as one way to use research as a basis for educational action. The theses are formulated from current educational research on teaching and learning in higher education. We also explore the potential for action and the consequences derived from the theses. With our theses, we criticise less complex ways of using research for educational purposes. Through theses we can suggest directions for action without prescribing certain methods or procedures and provide answers without reducing the teachers' possibilities for choice or diminishing their responsibility for their actions. Our exploration is an invitation to a collaborative exploration of theses on teaching and learning in order to broaden and deepen our shared basis for educational action.     

Key concepts in postgraduate certificates in higher education teaching and learning in Australasia and the United Kingdom

Post‐colonial theories about liminality, hybridity, unhomeliness, and identity form a novel lens through which to re‐theorise educational development work. Applying these conceptual frameworks allows practitioners and the academics they work with the opportunity to problematise some of educational development’s colonial underpinnings and assumptions. They also enable an exploration of the states of betweenness that form educational developers’ identities and impact implicitly and explicitly upon the nature of their changing practices. This paper seeks to read educational development and research supervisor development in particular “against the grain”. It also seeks to illustrate these concepts through some vignettes of my academic development practice.

Les théories postcoloniales portant sur les notions de “liminality”, “hybridity”, “unhomeliness”, ainsi que sur la notion d’identité constituent un nouvel angle sous lequel nous pouvons réenvisager les travaux dans le domaine du développement pédagogique. L’application de tels cadres conceptuels offre aux praticiens, ainsi qu’aux universitaires auprès de qui ils/elles oeuvrent, l’occasion d’envisager les problèmes associés aux bases et pré‐supposés colonialistes du développement pédagogique. Ces cadres facilitent aussi l’exploration des états reliés à la notion de “between‐ness”, lesquels contribuent à la formation de l’identité des conseillers pédagogiques et ont un impact à la fois implicite et explicite sur la nature des pratiques en mutation. Cet article cherche à effectuer une lecture du développement pédagogique et du développement de la supervision de recherche en adoptant plus particulièrement une approche “against the grain”. L’article cherche aussi à illustrer ces cadres par des vignettes de ma pratique.     

Faculty learning communities: improving teaching in higher education

Faculty learning communities (FLCs) are collaborative collegial groups of faculty and other teaching staff who are interested in and committed to the improvement of their teaching to accommodate a diverse student population through group discourse, reflection and goal setting. In this article, we describe our FLC experiences that were supported by a federal grant to ensure accessible learning environments on our campus. The project, Ensuring Access through Collaboration and Technology (EnACT), sought to introduce faculty at a medium‐sized state university to a pedagogical framework to provide universal access to the curriculum for all students and to encourage faculty to adopt accessible technologies. We describe the recruitment process, the FLC meeting structure, our intended outcomes and the challenges we faced in meeting them.     

Adopting an active learning approach to teaching in a research-intensive higher education context transformed staff teaching attitudes and behaviours

The conventional lecture has significant limitations in the higher education context, often leading to a passive learning experience for students. This paper reports a process of transforming teaching and learning with active learning strategies in a research-intensive educational context across a faculty of 45 academic staff and more than 1000 students. A phased approach was used, involving nine staff in a pilot phase during which a common vision and principles were developed. In short, our approach was to mandate a move away from didactic lectures to classes that involved students interacting with content, with each other and with instructors in order to attain domain-specific learning outcomes and generic skills. After refinement, an implementation phase commenced within all first-year subjects, involving 12 staff including three from the pilot group. The staff use of active learning methods in classes increased by sixfold and sevenfold in the pilot and implementation phases, respectively. An analysis of implementation phase exam questions indicated that staff increased their use of questions addressing higher order cognitive skills by 51%. Results of a staff survey indicated that this change in practice was caused by the involvement of staff in the active learning approach. Fifty-six percent of staff respondents indicated that they had maintained constructive alignment as they introduced active learning. After the pilot, only three out of nine staff agreed that they understood what makes for an effective active learning exercise. This rose to seven out of nine staff at the completion of the implementation phase. The development of a common approach with explicit vision and principles and the evaluation and refinement of active learning were effective elements of our transformational change management strategy. Future efforts will focus on ensuring that all staff have the time, skills and pedagogical understanding required to embed constructively aligned active learning within the approach.     

Using developmental evaluation as a design thinking tool for curriculum innovation in professional higher education

This paper argues for the use of ‘developmental’ evaluation as a design-based research tool for sustainable curriculum innovation in professional higher education. Professional education is multi-faceted and complex with diverse views from researchers, professional practitioners, employers and the world of politics leaving little consensus about the nature of educational ‘problems’, let alone educational ‘solutions’. Developmental evaluation is an emerging approach to evaluating innovations and/or organisations that are in a continuous state of change; it asks the evaluators to not simply appraise a final design, but to work with designers through processes of rapid reconnaissance, mapping the territory and emergent modelling. This paper provides an account of how the adoption of the dispositions and approaches of developmental evaluation increased the trustworthiness of decision-making in the design of a new post-graduate teacher education degree in Australia. The principles of developmental evaluation as a design thinking approach have application in other complex curriculum settings.     

Resisting innovation talk in higher education teaching and learning

The exhortation to innovate is a pervasive one that occupies a central position across university mission statements, strategic plans, marketing literature and job titles. This article locates a discourse of innovation within a history of Australian federal higher education policy, a history that may bear similarity with other national contexts. The article names this discourse as an innovation talk that influences our teaching and learning practices, a discourse that can be reconfigured in a way that opens up the possibility for change. As such, the article presents an analytical process used to resist taken-for-granted views of what constitutes valuable teaching practices. Suggestions for re-conceptualising how universities govern and support teaching and learning innovation are drawn from analysis of key federal policies that have influenced university practices in recent years.     

Paradoxical tensions in creating a teaching and learning space within a graduate education course on spirituality

Much has been written recently about inclusive learning environments in higher education. Most of this writing has unproblematically assumed a simple link between inclusion and access to institutions. In this paper I suggest that inclusive learning environments need to be reconceptualised as contexts within which a 'democratisation of knowledge' occurs. I draw upon my experience as a tutor on a professional development course for university lecturers to explore this reconceptualisation, looking in particular at issues to do with experiential knowledge, gender and sexuality.     

Dimensions of student success: a framework for defining and evaluating support for learning in higher education

ABSTRACT

The capabilities students need for success during and beyond higher education extend far beyond specific discipline skills to include the development of productive mindsets, the management of life circumstances and the way they relate to others and identify with their profession. The provision of support for these capabilities at university can be both diverse in scope and diffuse in delivery. Consequently, the development of streamlined and integrated evaluation strategies to measure the extent to which these capabilities are being successfully delivered can be challenging. This paper describes how one Australian university used a collaborative process to design an evaluation framework for student learning services. The framework, a first for this university, represents the breadth of student support, including a typology of support for learning: connectedness, mindsets, self-management, professional identity and academic capabilities. These terms, coined as dimensions, form the scaffold of university-wide delivery of support for learning initiatives.     

Digitalisation in higher education: mapping institutional approaches for teaching and learning

This paper explores the digitalisation of teaching and learning understood as external processes, influenced by government and international trends and as internal processes within the institutions, in Denmark and Norway. These are countries with similarities regarding digitalisation and educational systems. In the internal processes, there was some use of digital technology in teaching and learning when initiated from administration including IT-staff, in collaboration with academic leaders. There was little or only limited reported use of technology for teaching and learning, when the processes were initiated by administration together with enthusiasts among faculty staff, who did not have leadership roles or influence on change. There was more reported use of technology in teaching and learning in Denmark than Norway. The paper discusses possible explanations for these findings and thus illuminates how processes of digitalisation are influenced by broader governance arrangements, institutional maturity and academic and administration staffs.     

Strengthening the central position of undergraduate course teaching in local higher education institutions

Based on the achievements from the educational and teaching reforms conducted in Yanshan University in recent years, and considering the problems arisen from the University＇s development, this paper attempts to explore and illustrate the significance of conducting the teaching-oriented study and discussions, most importantly it provides some reflections on the basic issues in subject construction. Finally, this paper firmly holds the view that strengthening the central position of teaching is of strategic importance to local universities and colleges, therefore, only through placing teaching on the center stage of leaders of various levels and center of all the university＇s activities, at the same time carrying out the guideline for intensifying the principal status of undergraduate education, can Yanshan University rank in well-known high level university in China.     

Eliciting student feedback for course development: the application of a qualitative course evaluation tool among business research students

Student evaluations of teaching and learning are playing an increasingly important role in the delivery of high-quality, student-centred education. Insights into student perceptions of their learning experience provide important information that can be used to inform course design and development. The majority of course evaluations take the form of quantitative surveys, but research suggests that a reliance on survey data alone can be problematic from a teaching and learning perspective. Qualitative course evaluations have been cited as a viable alternative to quantitative evaluations, but less research has been conducted into their efficacy when compared to quantitative evaluations. The study on which this article reports attempted to contribute to addressing this shortcoming by describing and assessing a novel approach to eliciting qualitative feedback from students in a research methodology course at a higher education institution in South Africa. Conventional content analysis was used to analyse the qualitative feedback received from students. The qualitative course evaluation approach was then appraised in terms of the degree to which it has the potential to overcome the shortcomings associated with quantitative course evaluations and the extent to which the information gathered could be used to improve the design and delivery of the academic programme.     

A multidimensional approach to examine student interdisciplinary learning in science and engineering in higher education

Preparing science and engineering students to work in interdisciplinary teams necessitates research on teaching and learning of interdisciplinary thinking. A multidimensional approach was taken to examine student interdisciplinary learning in a master course on food quality management. The collected 615 student experiences were analysed for the cognitive, emotional, and social learning dimensions using the learning theory of Illeris. Of these 615 experiences, the analysis showed that students reported 214, 194, and 207 times on, respectively, the emotional, the cognitive, and the social dimension. Per learning dimension, key learning experiences featuring interdisciplinary learning were identified such as ‘frustrations in selecting and matching disciplinary knowledge to complex problems’ (emotional), ‘understanding how to apply theoretical models or concepts to real-world situations’ (cognitive), and ‘socially engaging with peers to recognise similarities in perceptions and experiences’ (social). Furthermore, the results showed that students appreciated the cognitive dimension relatively more than the emotional and social dimensions.     

Feedback on feedback practice: perceptions of students and academics

While feedback is widely considered central to student learning, students across the higher education sector commonly report dissatisfaction with the feedback they receive. In contrast, academics often feel they provide quality and informative feedback. This article explores and compares the perceptions of students and academics with regard to feedback practice. The paper presents the results of questionnaire surveys conducted with academics and students at the School of the Built Environment, Liverpool John Moores University. It highlights the perceptions of academics and students with regard to preferences for different types of feedback, timeliness of feedback, students’ engagement and interest in feedback, quality feedback and satisfaction with current practice. The findings indicate a significant discord between staff and students in relation to certain aspects of feedback practice, namely opinions on students’ engagement and interest in feedback, satisfaction with current practice and feedback preference. Similarities in viewpoints were also found in relation to quality feedback.     

高师教育学课程的实效性反思

对高师教育学实效性的反思是对教育学课程的理性批判,要提高现行教育学课程在高师培养中的价值,必绠反思三个方面的问题,一是教育学的教育实践价值;二是教育学的课堂教学效果;三是教育学的评价方法。教育学的改革也必须从这三个方面入手,对教育学课程的实施内容、教学方法、评价体系进行整体改革,编制问题核心课程、采用问题核心教学法、实施多元化评价。     

The emergence of contesting motives for student feedback-based evaluation in Australian higher education

Student feedback-based evaluation performs a significant social role in framing perceptions of the quality of teaching in contemporary Australian higher education. Yet its emergence is a relatively recent phenomenon, having only been in widespread application since the mid-1980s. The early manifestations of student feedback-based evaluation came with newly emerging academic development units with a motive to enhance the quality of local teaching and to afford student retention. However, new motives for assailing student feedback evolved with the rapid growth in student numbers, the introduction of student fees and heightened levels of inter-institutional competition for students. As a result, student feedback-based evaluation progressively became also a powerful proxy measure of teaching and curricula quality assurance at an individual, institutional and sectoral level [Blackmore, J. (2009). Academic pedagogies, quality logics and performative universities: Evaluating teaching and what students want. Studies in Higher Education, 34(8), 857–872. doi:10.1080/03075070902898664]. This generated critical tensions between the seminal motive of student feedback around quality improvement, and the rising quality assurances discourses, academic performance management demands and institutional marketing. In this paper, the complex social origins of these competing motives for student feedback-based evaluation in Australian higher education will be explored and analysed. It is argued this provides an important means of understanding the polarising effects of student feedback-based evaluation in Australian universities.     

试论高校体育课中的探究式教学

高校体育课实施探究式教学,其效果明显优于传统教学法。体育课探究式教学改变了传统教学法统一化和单一化的单向传习模式,其基本教学程序应为:创设情境,提出问题;搜集资料和信息;引出假设,进行实验探究,论证;整合、归纳、迁移、应用。     

《现代教育技术》课程网上学习评价策略的探讨

本文从《现代教育技术》课程的性质、地位及建设现状入手。围绕《现代教育技术》网络课程的目标定位，从评价环境、评价过程、评价主体、评价内容、评价结果等方面对《现代教育技术》课程的网上学习提出了具体的评价策略。认为网上学习评价应该注重评价真实性、情境化、多元化、多样性、融合性。     

The exploration of student-centred approaches for the improvement of learning programming in higher education

The author has undergone a major shift in the way of teaching his undergraduate computer programming courses. In the classroom, the teacher＇s computer is connected to a splitter and a video projector that display the computer＇s screen to the entire class. Using this technology, the programming language itself is used live in class to help the students learn how to program. The students are learning in a context by far livelier than those of previous methods. Teaching computer programming is not achieved by lecturing and writing the program instructions on board or by displaying program instructions to the class on transparencies or slides of electronic presentations. With the implementation of student-centered approaches, the students migrated from the state of passive receivers to constructors of computer programming concepts. Students are coached to develop a sense of exploration, individuality and autonomous thinking. The enthusiasm for technology has been facilitating and supporting the learner-centered approach. Everyone in this approach is a learner, including the teacher.