高校图书馆员工作满意度评价和分析

本文通过对福州市6所高校图书馆员工的问卷调查,利用统计原理就馆员工作满意度进行简要的评价和分析,并进一步阐述满意度指标评价体系以及各构成要素,对影响员工工作满意度的各因素进行评价和研究。摘要：本文通过对福州市6所高校图书馆员工的问卷调查,利用统计原理就馆员工作满意度进行简要的评价和分析,并进一步阐述满意度指标评价体系以及各构成要素,对影响员工工作满意度的各因素进行评价和研究。     

省属高校图书馆学科馆员角色定位探讨

＂学科馆员＂是图书馆学界的一个全新的研究领域,在高校学科建设中起着重要作用。高校图书馆学科馆员的角色定位直接关系到学科服务工作的开展与成败。省属高校无论在硬件、软件方面都与重点高校存在距离,所以重点高校对学科馆员的定位并不适合省属高校。省属高校图书馆学科馆员的角色定位应为＂联络、导航、教育＂。     

省属高校图书馆学科馆员角色定位探讨

"学科馆员"是图书馆学界的一个全新的研究领域,在高校学科建设中起着重要作用。高校图书馆学科馆员的角色定位直接关系到学科服务工作的开展与成败。省属高校无论在硬件、软件方面都与重点高校存在距离,所以重点高校对学科馆员的定位并不适合省属高校。省属高校图书馆学科馆员的角色定位应为"联络、导航、教育"。     

高校图书馆女性馆员职业倦怠的原因及其对策

阐述职业倦怠的概念、现象,分析女性馆员产生职业倦怠的原因,提出缓解职业倦怠的对策。     

图书馆员情绪劳动与工作满意度、工作倦怠关系研究

通过对166位图书馆员的问卷调查,探究图书馆员情绪劳动及其工作满意度、工作倦怠三者之间的关系。研究发现图书馆员情绪劳动现象确实存在,但其工作满意度较高,工作倦怠行为只发生在个人成就感降低的维度中。情绪劳动中的表面行为维度与工作倦怠中的情绪耗竭维度呈正相关关系;情绪劳动中的深度行为维度与工作满意度呈正相关关系;情绪劳动中的深度行为维度与工作倦怠中的情绪耗竭维度和人格解体维度呈负相关关系;情绪劳动中的深度行为维度与工作倦怠中的个人成就感降低维度呈正相关关系。     

高校图书馆员情绪劳动与工作满意的关系模式与实证

[目的/意义]探究高校图书馆员情绪劳动与工作满意之间的关系模式,以期为高校图书馆工作规划和实施人力资源管理提供参考。[方法/过程]通过理论分析和结构方程模型分析,探讨浅层扮演、深层扮演和中性调节3种情绪劳动策略对工作内在满意与外在满意的影响及作用机制。[结果/结论]研究结果显示：高校图书馆员采取浅层扮演策略对其内在、外在工作满意有显著负向影响,采取深层扮演策略和中性调节策略则对其工作内在满意有显著正向影响,而与其工作外在满意之间关系不明显。     

A Study of Salary Constraints in Estonian University Libraries

This article examines salary conditions among the staff of Estonian university libraries. Previous research has shown that academic librarians are not always satisfied with their salaries, whether in developing or developed countries. The data used in this paper are based on a review of relevant literature and on the results of the original online survey created by the paper’s authors and administered in 2011/2012 in Estonian university libraries. The results are interpreted in the light of the literature, the legislation of Estonia, and the authors’ opinions, which are based on long-term working experience in Estonian academic libraries. The study concludes that the biggest challenge today for Estonian university libraries is salary: it is critical that these libraries increase their employees’ salary and thereby improve their economic status. We hope that the issues raised by this research will be helpful not only for library managers but also for library employees generally.     

Use of Social Networking Sites by Academic Librarians in Six Selected States of Nigeria

The attractiveness of social networking sites (SNSs) has extended to almost all professionals in numerous human organizations including the library. Librarians as a result of this development are now making use of these sites to connect to other libraries and librarians both within and outside their environment. However, it is observed that the use and benefits derived from social networking sites by Nigerian librarians, generally, and those in academic libraries, particularly, has not been well documented. It is against this backdrop that this study examined the use of social networking sites to both the libraries and the librarians in selected academic libraries in six Nigerian States. A survey research design approach was adopted. The simple random study drew upon 200 academic librarians from academic libraries across six selected States in Nigeria. Five research questions were raised and answered by the study. The results demonstrate that Facebook and Twitter are mostly use by academic librarians. Academic librarians are making use of SNSs on a weekly basis and partially on a daily basis. Many potential benefits of SNSs were indicated both to the librarians and their libraries such as creating opportunity to connect with people across the globe, which includes those that have never been seen and those that one is not sure of coming in contact with. It was also found that SNSs give opportunity for academic libraries to incorporate SNSs as a means of creating more interactive user centered library and information services. Examples of the defects identified associated with SNSs include sexual harassment, cybercrime, fraud, and spreading of spam. It is expected that the outcomes of this study will serve as pioneer data upon which future related studies will be anchored.     

Craft and Librarianship: A Reconsideration of the Sources of Librarian Job Satisfaction

ABSTRACT

This article surveyed the sources of job satisfaction among 1,833 library and information science (LIS) master's program graduates in North Carolina from 1964–2009. The study examined the effects of traditional work-related variables such as income, flexibility, co-workers, fringe benefits, and setting on job satisfaction. In addition, the analysis introduces variables related to the notion of craft, professional achievement, and family dynamics to determine what impact they have. Craft combines the wish to perform one's work well independent of extrinsic factors or influences and the desire of the worker to create a quality final outcome or product. The major finding of the study is that craft and professional achievement are the largest determinants of job satisfaction among LIS graduates. Meanwhile, variables such as marital status, whether or not one has children, and breadwinner status had no discernible effect. Supportive co-workers, being a woman, and membership in professional organizations likewise correlate with job satisfaction, while being a full-time worker, anxiety over job security, and working in an academic library setting contributed to dissatisfaction. Although LIS graduates generally report being very content in their jobs, this study suggests that they are anxious about changes such as the increasing number of temporary and freelance jobs and the perception that full-time staff are doing more work with fewer resources.     

高校图书馆员工作满意度与职业倦怠关系的实证研究

根据结构方程理论,利用山东省高校图书馆员的调查数据,研究高校图书馆员工作满意度内在维度对职业倦怠的影响。模型分析表明,各维度对高校图书馆员职业倦怠的影响存在显著差异,影响顺序由大到小依次为：组织制度、发展前景、薪资待遇、人际关系和工作内容。对研究结果进行简要分析,为科学把握职业倦怠成因提供依据。
     

Career Plateauing among Senior Librarians

Using an online survey and semi-structured interviews, senior academic librarians were asked to reflect on the factors that keep them personally fulfilled and on how they remain motivated to make positive contributions to their organization. Motivations include esteem of colleagues and supervisors, variety in their work, salary, opportunities to learn new skills, increasing responsibility, and working with students and faculty. 59% percent of the survey respondents ranked their job satisfaction at 8 (on a scale of 1—10, with 10 the most satisfied). Using Bardwick's definitions of plateauing, 60% of the 20 librarians interviewed did not feel that they were content-plateaued.     

Correlates of staff motivation,satisfaction, and job performance of library staff in selected Nigerian University libraries

Abstract

This study examined staff motivation, satisfaction, and job performance among the librarians and library staff in six selected university libraries in Nigeria. The target population for the study includes the professionals and nonprofessional library staff. A total enumeration sampling technique was used to select 180 respondents, which represent the sample for the study. Data was collected using a self-designed questionnaire titled “Staff Motivation, Satisfaction and Job Performance Questionnaire” (SMSJPQ). Six research questions were developed and answered by the study. The results indicate that librarian and library staff are highly motivated with regular pay while the least motivational factor is frequent interaction with their friends. Library staff are primarily satisfied with their jobs when they are in constant link with their friends. Professional library staff significantly experience better work motivation than their nonprofessional counterparts. Significant correlation exists between staff motivation and job performance and between job satisfaction and job performance. In addition, the two factors (motivation and satisfaction) exert significant contribution to the determinant of librarians and library staff job performance. Based on the findings, the study recommended improvement in the level of motivation of nonprofessionals so that the significant difference with the professional counterpart would not be so much pronounced.     

基于工作再设计的图书馆员职业怠倦对策分析

图书馆作为一个典型的服务部门,职业倦怠严重影响着馆员的服务质量。利用工作分析的信息,对图书馆员的工作进行工作再设计,可以有效的消除或克服职业倦怠产生的根源。     

高校图书馆移动阅读服务需求分类及满意度提升研究

[目的/意义] 基于KANO模型对高校图书馆移动阅读服务的需求进行定量分析与归类，识别移动阅读用户满意度改善的关键因素，提出移动阅读服务满意度提升的策略。[方法/过程] 围绕移动用户的阅读活动，从移动阅读内容、移动阅读服务、移动阅读系统以及移动阅读环境4个维度，设计图书馆移动阅读服务需求调查问卷，以调查结果的统计分析判定移动阅读服务需求要素的分类归属及满意度提升优先序。[结果/结论] 将41项移动阅读服务需求要素划分为3项必备型需求要素、18项期望型需求要素、6项魅力型需求要素以及14项无差异型需求要素，结合满意度重要性矩阵分析，确定高校图书馆移动阅读服务改善的重点及满意度提升的优先序顺序，并提出高校图书馆完善移动阅读服务的策略。     

浅析高校图书馆科研工作的现状与对策

阐述了图书馆开展科研工作的重要意义；分析了当前图书馆在开展科研活动中存在的一些现状问题；提出了改进科研工作的对策措施。     

Electronic Theses and Dissertations Initiatives: A Survey of University Libraries in Nigeria

The study investigated the extent of adoption of electronic theses and dissertations in university libraries in Nigeria. Data collection for the study was via online questionnaire. The study revealed that digitization of theses and dissertations started between 1980 and 1995. It was found that only a few university libraries have embraced digitization of theses and dissertations in Nigeria. Benefits of electronic theses and dissertations were identified as improving university ranking and visibility, increasing access to the theses and dissertations, saving space in the library, enabling others link to the work with persistent URLs, preserving the work for future generations, and saving costs for students. Challenges such as unstable internet connectivity, lack of funding, irregular power supply, lack of information technology personnel, absence of electronic theses and dissertations submission policy, and copyright issues were identified. It is hoped that the study might provide insights useful for librarians planning to embark on the digitization of theses and dissertations project.     

Lecturers and Postgraduates Perception of Libraries as Promoters of Teaching,Learning, and Research at the University of Ibadan,Nigeria

Lecturers and postgraduates are among the users of the university libraries and their perception of the libraries has influence on utilization of the information resources, hence the need for this study. Survey method was adopted for the study and simple random sampling method was used to select sample size of 38 lecturers and 233 postgraduates. Data was collected through a questionnaire complemented by an interview schedule. Results revealed that the overall perception was not favorable as 62% of lecturers and 77.7% of postgraduates indicated that they were not satisfied with the resources and facilities in the library.     

高校图书馆动态岗位定员方法研究

借鉴现代企业管理的劳动定员方法，探讨了高校图书馆的定员工作，同时针对高校图书馆工作自身的特点和规律，提出了采用动态岗位定员方法核定岗位编制，从而发挥馆员最大效力的管理思想。     

高校图书馆员职业枯竭问题探讨

职业枯竭是一种职业性的心理疾病。图书馆员职业枯竭是馆员长期从事助人职业压力下的一种极端反应。文章通过对职业枯竭的认知,探讨了高校图书馆员职业枯竭的表现、原因,提出了馆员职业枯竭的心理调适对策。     

基于Kano理论的高校图书馆员胜任力体系构建——以哈尔滨地区高校图书馆为例

[目的/意义]高校图书馆员的岗位胜任力是信息时代高校图书馆生存发展的生命线,高校图书馆员胜任力体系的构建对高校图书馆人力资源管理与图书馆可持续发展具有重要的研究意义与应用价值。[方法/过程]依据胜任力理论和Kano模型,通过文献分析法选取胜任力要素并借助问卷调查对数据进行统计分析。[结果/结论]从知识、能力、意识3个维度构建高校图书馆员胜任力体系,将胜任力要素归纳为两个层次共32项指标,并对馆员的基准性胜任力要素和鉴别性胜任力要素进行甄别。