Promoting library research: The research review competition

This column describes the Research Review Competition, a program developed by the Library at LaGuardia Community College of the City University of New York to promote research and writing skills. The Competition, which since 1980 has recognized well-written research papers that reflect mastery of library research skills, is a success with students and faculty, and highlights the library's role in the academic process.     

Assessing Library Instruction Through Web Usability and Vocabulary Studies

ABSTRACT

Can we use the methods of Web usability testing to learn about library instruction? This article is among the first in the field trying to establish a link between usability and instruction. The author discusses useful insights that Web usability can bring to our pedagogy as well as to the efficiency of library instruction. The result of a Web usability study conducted at LaGuardia Community College in 2005 are examined. Findings suggest direct relationships between what is being taught in library instruction sessions and how students browse and search library resources. The author discusses vocabulary test results and draws some parallel with students' success at finding information on the library Web site. Finally, a conceptual model of library instruction assessment through usability studies is presented. The author hopes to provide an innovative approach to library instruction assessment.     

FROM THE EDITOR

Abstract

This paper reports on a survey of faculty perceptions of the role of the library in online distance education. The study is second in a series of related studies exploring The Pennsylvania State University's library services to patrons at a distance. In 2004, faculty of the World Campus (Penn State's online distance education program) were surveyed on their perceptions of e-learners' research needs. The faculty responded to questions on how their students access research information for their courses, whether they require their students to use the library as part of their courses, and their expectations of the library as an academic support service. The survey revealed that 60% of the responding faculty supply all of the required research information to students in their courses, and 62% do not require students to use the library as part of their course(s). The study concludes that online, distance-education faculty members have minimal to moderate expectations of the library in supporting their teaching and their students' research needs. Moreover, the study shows a significant lack of faculty awareness of existing library services and resources available to the e-learning community.     

The academic library: Structure,space, physical and virtual use

This mixed-methods study aims to characterize the appropriate structure of the academic library in the information age according to the perceptions of the faculty members who use the library and the academic librarians operating it. Two main issues were addressed: centralization versus decentralization, and the provision of physical versus virtual services. The study population included members of the faculties of Humanities and Social Sciences in three academic institutions in Israel and academic librarians working in these institutions. Qualitative data was collected through interviews with 20 faculty members and 15 librarians, while quantitative data was collected through questionnaires filled by 191 faculty members and 50 librarians in the above-mentioned institutions. Analysis of these data reveal that faculty members generally prefer a concentration of materials—rather than decentralization—and they show a similar preference toward a faculty library model, a combined faculty/departmental library model, and a central library model. Similarly, the academic librarians prefer either faculty or combined faculty/department libraries, but their preference toward a central library model is lower than that of the faculty members. The decentralized, departmental library model was the least favored by both groups. In addition, our findings indicate that both the faculty members and the librarians appreciate the virtual services that the library provides as well as its physical presence, although fewer faculty members than librarians perceived the latter as an important role of the library. Taken together it appears that the preferred model for the academic library in the information age is of large, multidisciplinary libraries that contain materials from a variety of fields and provide comprehensive virtual services.     

Beyond Satisfaction: Understanding and Promoting the Instructor-Librarian Relationship

This article reports upon the assessment and research activities undertaken by a research group of faculty librarians at Hunter College regarding the perceptions, awareness, and usage of library services by non-librarian faculty members. Given the initial directive to measure faculty satisfaction with library services, the research group developed an ongoing action-research protocol to pursue more meaningful assessments of faculty awareness and use of library services and resources. The researchers employed both qualitative and quantitative methodologies, gathering data through informal information groups with faculty members and through an online survey measuring faculty awareness of library resources and services (Faculty Awareness of Library Services (FALS)). The findings show that while Hunter faculty value relational engagement with the library, they are more frequently aware of non-relational, self-service library resources. Further, the data suggest that tenured faculty members are aware of library services at a higher rate than tenure-track faculty. This data forms the foundation of an on-going action-research protocol to assess long-term trends, the products of which will continue to inform faculty services, outreach, and programming.     

Faculty Expectations and the Adult Learner: Some Implications for Reference

Summary

In addition to the normal difficulties encountered when returning to the academic environment, adult students are expected to use a library that may be very different from the one they have used earlier. While some teaching faculty recognize that these students may need additional help to effectively use the library, others do not. This study investigated faculty expectations for adult students and the academic library. The majority of faculty surveyed believe students need instruction to develop familiarity with library resources and technology. Furthermore, the faculty are willing to work with librarians to ensure students gain these skills.     

The Librarians' Role in Academic Assessment and Accreditation:

Federal Regulations published in 1988 require colleges to demonstrate the difference they have made to students. The accrediting agencies such as the Middle States Association have combined frameworks for outcomes assessment with the long established requirement that college students demonstrate the ability to retrieve and use information. Hudson Valley Community College librarians work with the faculty in a liaison program to shape the collections, library use and student success. As faculty the librarians serve on college committees; at the state level the library subscribes to the SUNYLA student library competencies statement. All this is drawn on as librarians collaborate with faculty on college and departmental accreditation self study and visits. As the focus shifts from accreditation to assessment, librarians undertaking self-study must decide who will use the information and what library roles must be justified, Illustrations include an accreditation visit checklist, the Curriculum Committee LRC fact sheet and the SUNYLA Recommended Library Skills and Competencies for Graduates of Community Colleges.     

Usage of E-resources: Virtual Value of Demographics

The focus of this study was to identify: 1) usage of library e-resources by faculty and staff affiliation and status to identify research and teaching needs; 2) usage of library e-resources by student major, status, gender, registered disability and registered veteran to establish best outreach practices and areas that need service improvement and collection development in support of student learning; and 3) the correlation between use of library e-resources and student attainment as defined by grade point average (GPA). Demographic data was collected for these users based on their university NetID logins. The findings in this study conclusively document that students and faculty use library e-resources to a statistically significant extent and that a statistical relationship exists between student GPA and their use of e-resources. This information confirms the value of library resources to institutional teaching and research needs and can be used to document library value to the institutional mission.     

Circulation policies in health science libraries

There is general agreement that library policies have considerable influence on the use of libraries. Medical school (health science) libraries of this country were surveyed as to their policies in respect to whether faculty and student use were regulated by a single policy, circulation regulations, hours library was accessible to users, accessibility of reserve material, interlibrary loan, policy on overdue material, and exit control.THE LIBRARIES WERE THEN DIVIDED INTO THREE GROUPS, HIGH, MIDDLE, AND LOW ACCORDING TO THE FOLLOWING CHARACTERISTICS: size of student body, size of faculty, size of holdings, size of library staff, annual budget, and annual circulation.Our findings would indicate that schools falling in a high category based upon these criteria tend to be more restrictive in their policies and to have different regulations for faculty and students than do schools in the low category.These findings warrant further study.     

Opinions and experiences of university faculty regarding library research instruction: Results of a web-based survey at the University of Southern Colorado

In March 2000, all 188 University of Southern Colorado (USC) nonlibrary faculty members were surveyed to determine their needs and opinions regarding library research instruction. Forty-four (23.40%) of the faculty responded to questions concerning their past experiences with library research instruction, the frequency with which they use various library and Internet resources, the types of library research instruction they currently use with their students, and their level of support for proposed new programs. Results showed an overwhelming interest on the part of respondents for an online library research skills tutorial. The survey also revealed the need for professional development opportunities for faculty. A higher proportion of respondents with 10 years or less of teaching experience than those with more than 10 years of experience indicated they had received formal library instruction from a librarian. However, no direct correlation could be shown between years of teaching experience and respondents' perceived value of library research instruction. Nor did a correlation exist to show that respondents with fewer years of teaching experience were more likely to ask a librarian to provide formal library instruction to their students. In fact, respondents with more than 20 years of teaching experience provided most types of library instruction more often than less experienced respondents. Overall, USC faculty rated their students' abilities to conduct library research very low. However, they had slightly more confidence in their students' abilities to find, evaluate, and use information they found on the Internet over information from traditional print sources.     

Taking the Mountain to Mohammed: The Effect of Librarian Visits to Faculty Members on Their use of the Library

Much has been written on liaison programs and faculty perceptions thereof, but little has been written on the effectiveness of specific liaison activities. This article contains the results of a survey that asked faculty to indicate whether meeting individually with a librarian changed their use of library services and resources. Although it was sent to only a small number of faculty (30), 40% of those who were contacted responded to the survey. Of those who responded, 92% indicated that meeting with a librarian had increased their use of at least one library resource or service.     

A Review of “How to Create and Manage a Mutual Fund or Exchanged Traded Fund: A Professional’s Guide”

Business students comprise a significant proportion of the Library's reference workload at California State University, Long Beach (CSULB). A literature review on business students and their use of libraries provided limited, dated material which indicated that business students are infrequent users of libraries and possessed minimal research skills. CSULB business faculty were surveyed to determine attitudes on student library use and learning. Students were surveyed to determine library attitudes, use, and skills. While library use has increased dramatically over the years, skills needed for independent research have not. Suggested solutions include the targeting of core business courses for instruction and increasing involvement of the faculty.     

Medical faculty use of the journal literature, publishing productivity and the size of health sciences library journal collections.

OBJECTIVES: This 1990-1991 study explored the relationship between the size of health sciences library journal collections and the number of different journals cited by medical school faculty in departments of biochemistry and medicine. METHODS: Two regression equations, including variables associated with a national stratified sample of 622 faculty who published articles during those two years, were used to explore factors correlated with variations in faculty use of the journal literature and faculty publishing productivity. RESULTS: Results suggest that, after controlling for other variables in the models, neither the number of different journals those faculty cited, nor the number of articles they published, had statistically significant correlations with the number of journals in the health sciences library collection. CONCLUSION: The traditional view that the size of an academic health sciences library's journal collection is a good measure of how well that library is positioned to support faculty research may not be entirely accurate.     

Free or Fee Based Library in the Year 2000

ABSTRACT

With the rapid rise in distance education and online courses, the need to provide effective library services to the faculty and students involved in online courses is vitally important. Traditional services cannot always be transferred easily to the online environment and may need to be modified, or new services may need to be created to meet the needs of online users. This article examines the needs and wants of faculty involved in offering online courses. A Web-based survey was administered to faculty teaching an online course within the past 2 years at the authors’ organization. Faculty were asked a series of questions including their use of current library services, their emphasis on students using library services, and the services and resources they would like the library to provide in the future. Questions for the survey were inspired by LibQual comments received during our 2005 and 2007 surveys as well as comments received from both faculty and students while teaching and participating in online courses. Faculty who took the survey teach in a variety of disciplines and have different experience levels with teaching online courses. Results of the survey will be presented along with inferences from the current literature. The audience will be invited to share their innovative service ideas. Participants will gain ideas for updated or new services to faculty teaching online courses.     

Law Library Faculty Services Web Sites: Effectively Communicating Services Provided for Faculty

This article contains the results of an empirical analysis and review of 199 American Bar Association-accredited law school library Web pages to identify the law library services for faculty that are advertised or promoted on law library Web sites. The analysis ranked the Web sites based on how thoroughly a law library communicates, or promotes on its Web site, the services it offers to faculty. The analysis also identified the percentage of law libraries advertising specific services for faculty, such as those related to library staffing, publishing support, teaching support, and research services. Suggestions are included for the promotion of the law library to faculty, including services some libraries are uniquely offering.     

From budget allocation to collection development: A system for the small college library

Research has shown that faculty involvement in library collection development is directly proportional to the size of the library collection itself; specifically, as library collection size increases, faculty involvement in library collection development decreases. Conversely, the opportunity for faculty involvement in library collection development is enhanced in the small-college setting where collection development is a collaborative effort between the faculty, who serve as the counterparts of subject bibliographers in larger university settings, and librarians, who both oversee the collection development process and serve as bibliographers in general and interdisciplinary subject areas. The case study documents the collection development philosophy, selection and acquisitions policies, and accounting procedures used at the Iris Holt McEwen Library and LaRose Resources Center at Elon College in North Carolina. The interrelatedness of selection, acquisition, and accounting processes as well as the collaboration between librarians and faculty in collection development are emphasized. A time line for the collection development process is included.     

Beg,borrow, and steal: Formal and informal access to the scholarly literature at U.S. master's universities

This study investigates the methods by which faculty obtain scholarly articles, books, and chapters. It focuses on full-text retrieval rather than discovery, drawing on a survey of 529 full-time faculty at U.S. colleges and universities in the Carnegie master's—large and master's—medium categories. When seeking articles, faculty rely mainly on their home-institution library collections, freely accessible online resources, and interlibrary loan. The situation is different for books, however; faculty most often purchase the books they need. Despite the continuing importance of formal access mechanisms (home-institution library collections and interlibrary loan), faculty rely on other sources of full text—informal access mechanisms—for 50% of the articles and 66% of the books they use. Nearly 25% get more articles from the open web than from any other source, and substantial minorities report heavy reliance on other sources. In particular, faculty sometimes use other libraries, often relying on current or past affiliations (e.g., part-time teaching) or on the user accounts of family, friends, and colleagues. Many are critical of their university library collections, but most are satisfied with freely accessible online resources and interlibrary loan.     

Connecting with Health Science Students and Faculty to Facilitate the Design of a Mobile Library Website

Observing increasing usage of smartphones by students and faculty of the University of Mississippi Medical Center, librarians at Rowland Medical Library decided to explore student and faculty interest in a mobile website for the library. Focus groups were held to examine interest in a site, essential resources to include on a site, and format of the site itself. The study found significant interest in the development of a mobile library website; additionally, participants believed it essential that the site be simple and easy to use and that only certain library resources should be included on the site.     

Social media as a platform in academic library marketing: A comparative study

Social media like Facebook have become popular tools for different organizations like libraries in marketing practice. To build relationships with library users, libraries hope social media can engage its user communities actively with their collections, services, and activities. This paper aims at evaluating the effectiveness of using social media as a platform in marketing through a questionnaire on the Facebook page of the University of Hong Kong Libraries (HKUL), comparing the perspectives of students and faculty members. Both the current situation of HKUL's Facebook page and the reasons affecting users' interest and participation in the page are evaluated, in order to suggest better strategies for the library to deal with the needs of library users in the future. Other university libraries can also gain new insights from the study.This research has the following key findings: 1. The marketing practices of HKUL's Facebook page generally did not receive adequate attention and reactions from users; 2. Students were more engaged than faculty members in HKUL's Facebook page, as students use more varieties of library services than faculty members; 3. User needs, social media content, and interactions generally affected user acceptance of the library's Facebook marketing.