Collaboration for Compliance: Identity Tensions in the Interorganizational and Interdisciplinary Regulation of a Toxic Waste Storage Facility

Safely securing toxic waste necessitates collaboration across organizational and disciplinary boundaries. This study focused on the Waste Compliance Team (WCT), an interorganizational and interdisciplinary collaboration of a team of experts responsible for the regulatory documentation of a toxic waste storage facility. The results distill four coherent premises for self-definition evident in their collaboration: knowledge creating/scientist, knowledge checking/regulator, knowledge applying/engineer, and knowledge scheduling/project manager. Our analysis emphasized the implications of identity tensions among these competing premises for how the WCT made sense of their documentation work, safety concerns, and conflict and decision-making. Integrating multiple data sources, including interviews, observations, and a workshop with participants, we employed mosaic portraiture, a methodology developed through the study, to understand and convey the polyphony of the site. We conclude by discussing implications of the findings for theory and practice and the utility of mosaic portraiture for engaged scholarship.     

Crisis Communication Best Practices: Some Quibbles and Additions

The researchers adopted relational dialectics theory (Baxter &; Montgomery, 1996 Baxter, L. A. and Montgomery, B. M. 1996. Relating: Dialogues and dialectics, New York: Guilford Press.  [Google Scholar]) to examine the discourse of 37 bereaved parents. Research questions guiding the study were what dialectical contradictions do bereaved parents experience when communicating with their marital partner after their child's death and how do bereaved parents and their marital partners communicatively negotiate the dialectical contradictions they experience? Our analysis revealed that bereaved parents experienced a dialectical contradiction between trying to grieve their child's death together as a couple and apart as individuals. Likewise, parents experienced a contradiction between being both open and closed when talking with one another about their child's death. Results describe how parents negotiated these contradictions, and implications for professionals are discussed.     

Special Section Introduction: Best Practices in Risk and Crisis Communication

There is a substantial gap between those people in the United States who identify as being favorable toward organ donation (~90%) and those registered as donors (~30%). A growing body of evidence suggests Department of Motor Vehicles (DMV) offices are effective sites for facilitating higher organ donor registration rates on a national scale. The goal of the current study was to determine the utility and sustainability of a message immediacy approach, which draws from theoretical concepts such as priming and cues to action. Message immediacy requires individuals be: (a) exposed to a message that prompts an action, (b) in an environment where a prescribed action or behavior can be enacted, and (c) favorable toward the promoted behavior or action. Thirty-four Michigan counties, divided into three implementation groups, received campaigns in October (Group 1), November (Group 2), and December (Group 3) of 2009. Registration rates for three to six months after campaign implementation indicate that the on-site message prompts almost doubled registration rates in DMV offices. Additionally, preliminary cost-effectiveness evidence suggests message immediacy offers a relatively inexpensive campaign strategy.     

The IDEA Model as a Best Practice for Effective Instructional Risk and Crisis Communication

This study presents the IDEA (internalization, distribution, explanation, action) model as an easy-to-use and situationally generalizable framework for quickly developing effective messages instructing people on how to protect themselves before and during high-risk events, crises, disasters, and other emergencies. The model consists of four elements: helping message recipients internalize the potential impact of the risk or crisis event, identifying appropriate channels and strategies for distributing the risk or crisis event messages, offering a brief and intelligible explanation of the nature of the risk or crisis, and providing specific self-protective action steps for people to take. The model may be used to design messages in any risk, crisis, or emergency context. Through a posttest-only quasi-experimental cross-sectional research experiment, this study measured the perceived message effectiveness, cognitive understanding, and behavioral intentions of those viewing a television news story about a crisis situation employing the IDEA model compared to those viewing a similar story replicating typical crisis event news stories delivered to general publics. This comparative examination revealed that the message designed according to the IDEA model was significantly more effective than the status quo message and resulted in greater behavioral intentions to engage in appropriate self-protective actions in the event of an acute risk or crisis situation. Strategies for implementing the model are also provided.     

Neuroimaging: Directions and Potentials for Communication Research

The field of Communication Studies and the field of Social Neuroscience have a common goal of studying and understanding human social behavior. This article invites those in the Communication field to learn about the neuroimaging practices that are common in the Social Neuroscience field. The article relays the basics of neuroimaging, especially functional Magnetic Resonance Imaging (fMRI). Using a recent article on violent media perception as an example, we will go over the details of how neuroimaging studies are designed, analyzed and interpreted, with attention paid to common pitfalls and current trends in the field. In addition, for one interested in the potential for neuroimaging, suggestions on how to initiate such research pursuits are detailed.     

Questionable Research Practices in Experimental Communication Research: A Systematic Analysis From 1980 to 2013

Questionable research practices (QRPs) pose a major threat to any scientific discipline. This article analyzes QRPs with a content analysis of more than three decades of published experimental research in four flagship communication journals: Journal of Communication, Communication Research, Journalism & Mass Communication Quarterly, and Media Psychology. Findings reveal indications of small and insufficiently justified sample sizes, a lack of reported effect sizes, an indiscriminate removal of cases and items, an increasing inflation of p-values directly below p < .05, and a rising share of verified (as opposed to falsified) hypotheses. Implications for authors, reviewers, and editors are discussed.     

Tensions in Community Health Improvement Initiatives: Communication and Collaboration in a Managed Care Environment

Between the years 1993 and 2000, the W. K. Kellogg Foundation sponsored the Comprehensive Community Health Models (CCHMs) Initiative in three Michigan counties. CCHMs was comprised of three closely related community initiatives carried out in the midst of a failed national health care reform effort and the continued penetration of managed care arrangements into many health care systems. This experimental initiative set out to test the hypothesis that traditional healthcare system animosities and exclusionary practices could be overcome by stakeholder participation in an ongoing, structured, collaborative dialogue about improving access to health services. In the process of collecting data through surveys, interviews, content analysis, and observation, we were struck by the occurrence of several overarching tensions that we perceive to exist in our data. The present article elucidates five such tensions and suggests how third parties such as communication researchers, evaluators, and practitioners can facilitate community health improvement initiatives and better their own data interpretation by acknowledging and understanding these tensions.     

Tensions in Community Health Improvement Initiatives: Communication and Collaboration in a Managed Care Environment

Between the years 1993 and 2000, the W. K. Kellogg Foundation sponsored the Comprehensive Community Health Models (CCHMs) Initiative in three Michigan counties. CCHMs was comprised of three closely related community initiatives carried out in the midst of a failed national health care reform effort and the continued penetration of managed care arrangements into many health care systems. This experimental initiative set out to test the hypothesis that traditional healthcare system animosities and exclusionary practices could be overcome by stakeholder participation in an ongoing, structured, collaborative dialogue about improving access to health services. In the process of collecting data through surveys, interviews, content analysis, and observation, we were struck by the occurrence of several overarching tensions that we perceive to exist in our data. The present article elucidates five such tensions and suggests how third parties such as communication researchers, evaluators, and practitioners can facilitate community health improvement initiatives and better their own data interpretation by acknowledging and understanding these tensions.     

Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research

Crisis communication research rarely highlights the voices of marginalized publics or their advocates whose interests are affected by crisis situations. We take a different approach by using a response to a natural disaster to expand our theorizing about crisis situations beyond those that hurt the bottom line. Using official statements from Senators Landrieu and Obama about events surrounding Hurricane Katrina as texts for analysis, we demonstrate how they used transcendence, rhetorically, and appropriated the Bush administration's key term—security—to garner more support for their positions, Katrina sufferers, and relief efforts. Implications of this strategy serve to broaden crisis communication theorizing, and to provide insights into ways to strengthen the quality of crisis emergency response planning and response protocols.     

Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research

Crisis communication research rarely highlights the voices of marginalized publics or their advocates whose interests are affected by crisis situations. We take a different approach by using a response to a natural disaster to expand our theorizing about crisis situations beyond those that hurt the bottom line. Using official statements from Senators Landrieu and Obama about events surrounding Hurricane Katrina as texts for analysis, we demonstrate how they used transcendence, rhetorically, and appropriated the Bush administration's key term—security—to garner more support for their positions, Katrina sufferers, and relief efforts. Implications of this strategy serve to broaden crisis communication theorizing, and to provide insights into ways to strengthen the quality of crisis emergency response planning and response protocols.     

Web2.0环境下危机信息传播研究

Web2.0环境下危机信息传播研究具有理论与现实意义。对危机信息的含义进行阐述,利用传播学研究方法对Web2.0环境下危机信息传播过程及要素进行分析,用户以博客、维基、RSS、社区等形式更广泛地参与互动,并成为网络的主体,在深入研究了Web2.0环境下危机信息传播特点的基础上,提出科学、合理、可行的对策与措施。     

Translational Research Endeavors and the Practices of Communication Privacy Management

This commentary sets the stage as the first of several forthcoming articles illustrating the way scholars in communication have pursued translating their research into practice. The translational nature of communication privacy management theory and examples of its application are the main focus of this contribution.     

Translational Research Endeavors and the Practices of Communication Privacy Management

This commentary sets the stage as the first of several forthcoming articles illustrating the way scholars in communication have pursued translating their research into practice. The translational nature of communication privacy management theory and examples of its application are the main focus of this contribution.     

Book Clubs: Best Practices in Promoting Critical Thinking in Business Classes

The curricular reform movement within education has called for the development of critical thinking skills within the academy. At the authors’ university, the outreach librarian has successfully facilitated several face-to-face book clubs with the goal of honing members’ analytical skills and fostering lifelong learning. As a means of expanding this effort to a formal academic learning objective, the outreach librarian was also virtually embedded into the course management system for several business classes. This article discusses a collaborative faculty/librarian use of online course-related book clubs as a tool for advancing higher level critical thinking skills such as evaluation and reflection.