A peer mentoring social learning perspective of cross-cultural adjustment: The rapid-acculturation mateship program

One of the persisting challenges facing societies and organizations is to socially integrate sojourners, expatriates, including migrants into the host culture whilst leveraging reciprocal cross-cultural learning experiences. In a quasi-experimental field study, using an embedded unequal design, incoming international students’ (i-Students’) adjustment processes were investigated via a comprehensive 18/19-week peer mentoring social learning cross-cultural adjustment program. Forty-three local mentors were paired with 126 i-Student mentees, and 238 i-Students served as a control group. Quantitative and complementary qualitative data were collected from mentees, mentors, and controls at three time-points. Results showed effects in intercultural communication, cultural adjustment, life skills, and well-being domains. Mentors’ 360-degree synchronous evaluation of mentees showed increases in all skills measured. Post-program responses from participants confirmed the increase in communication and life skills, supporting the social learning hypothesis. Theoretical and practical implications are presented to assist individuals studying and/or working with their acculturation in foreign nations.     

The effect of study abroad and personality on cultural intelligence: A deeper understanding using the expanded model of cultural intelligence

Using an expanded assessment of cultural intelligence (CQ), this study provides a detailed analysis of how studying abroad impacts the development of CQ. We examined (1) the effect of a study abroad semester on the development of each of the eleven subdimensions of cultural intelligence – Expanded-CQ or E-CQ over time; and (2) whether personality traits (i.e., extraversion and openness to experience) had a moderating role in the relationship between a study abroad semester and E-CQ in a longitudinal study. Data were collected from 361 students both before (Time 1) and after (Time 2) the study abroad semester. Mixed between-within subjects analysis of variance showed that the study abroad semester did have a statistically significant effect on the development of ten subdimensions of E-CQ over time. Moreover, contrary to our expectations, multiple regression analyses demonstrated that individuals who were low on extraversion improved their metacognitive CQ (awareness) more than did individuals who were high on extraversion. Similarly, individuals who were low on openness to experience improved their metacognitive CQ (awareness), their cognitive CQ (culture-general knowledge), and their motivational CQ (intrinsic interest) more than did individuals who were high on openness to experience. Implications for future research and practice are discussed.     

Exploring resilience as a mediator and moderator in the relationship between cultural intelligence and sociocultural adjustment: A study of expatriates in Switzerland

Recent studies suggest that cultural intelligence (CQ) and resilience play a key role in sociocultural adjustment in expatriate populations. The current study aimed to clarify the relationships between CQ, resilience and sociocultural adjustment in a population of expatriates in Switzerland. Participants (N = 126) completed validated, self-report measures of resilience, cultural intelligence, and sociocultural adjustment and hierarchical linear regression, mediation and moderation analyses tested relationships between the study variables. Preliminary results verified findings from previous research indicating that increased resilience and CQ predict fewer sociocultural adjustment difficulties. Additional analyses showed that the CQ Skills subscale explained a significant amount of variance in sociocultural adjustment while the other subscales, metacognition and knowledge, did not. Finally, we found that resilience partially mediates the relationship between CQ and sociocultural adjustment but does not act as a moderator in this relationship. The results have theoretical implications for understanding the process of sociocultural adjustment, as well as practical implications for implementing targeted training programmes to support expatriate adjustment.     

Multiculturalism and innovative work behavior: The mediating role of cultural intelligence

Innovative work behavior is a key organizational competence. Informed by a framework for describing the role of cultural competences as an antecedent for international business performance this study seeks to explicate the connection between individual multiculturalism and innovative work behaviors, with cultural intelligence as a mediating variable. The empirical tests, using a culturally diverse sample of 157 employees of a large, international, Dutch-based staffing agency, reveal that cultural intelligence fully mediates the effect of multiculturalism on innovative work behaviors. The mediation appears robust to various individual and departmental characteristics. These outcomes have implications for the selection and development of employees in innovative organizations and for innovation and international business research.     

Short form measure of cultural intelligence: A Portuguese validation

More and more workplaces need employees who can work effectively with people of diverse cultural contexts. Cultural intelligence is a core social ability to interact successfully in cross-cultural environments. The Short Form measure of Cultural Intelligence (SFCQ) has been validated in several countries, although not for Portuguese-speaking countries. This paper describes the findings of three studies conceived to validate the SFCQ in the Portuguese language. The first study supports the SFCQ scale as unidimensional with three intermediate facets and possessing adequate internal consistency in a sample of college students (N = 217). In favor of construct validity, the instrument is weakly associated with but dissimilar to ethnocentrism and personality and is positively related to various markers of multicultural experience. Regarding criterion-validity, the SFCQ is related, as expected, to sociocultural adaptation and having a close friend from another culture. The second study supports the construct validity and the concurrent validity of the Portuguese SFCQ scale using a different sample of national college students (N = 195). The final study (N = 181) also supported the construct, the convergent, and the criterion-related validities of the Portuguese SFCQ scale in a sample of international students. It merits noting that in these three studies cultural intelligence emerged as a second-order single factor with three first-order factors, in particular, cultural knowledge, cultural skills, and cultural metacognition. These results substantiate the validity of the SFCQ and demonstrate this Portuguese version as a tool with substantial evidence for easily assessing cultural intelligence.     

Social support perceptions,network characteristics,and international student adjustment

Two hundred seventy-six international students reported their perceptions of social support from multiple sources (i.e., friends, family, institution, and significant other) as predictors of three facets of cross-cultural adjustment (i.e., general, interaction, and school-related adjustment). In addition, this study explored the incremental effects of cultural diversity and social network size on adjustment by asking international students to report members of their social network that they rely on for instrumental (i.e., task-oriented) and socio-emotional (i.e., relationship-oriented) support. Findings showed that certain sources of social support (i.e., friends and institution) were more strongly related to adjustment than others. Moreover, cultural diversity and the presence of host-nationals in student’s socio-emotional support network were significant predictors of cross-cultural adjustment. This demonstrates the importance of promoting initiatives that encourage host-national and sojourner interactions and diverse relationships within higher education to benefit cross-cultural adjustment.     

Performing in a multi-cultural context: The role of personality

Performance in situations where individuals from multiple countries are operating in a foreign culture is an underexplored domain of organizational behavior. We test hypothesized relationships between Big Five personality factors and dimensions of international performance using a sample of 232 international business students from 14 countries studying in Mexico. The results indicate differential relationships between personality factors and performance dimensions that emphasize interacting with host nationals and students from other countries, adjusting to a foreign environment, and maintaining a positive attitude in a foreign country. We discuss theoretical and practical implications for understanding and influencing performance in multi-cultural contexts.     

No place to call home: Cultural homelessness, self-esteem and cross-cultural identities

This study examined relations between a cross-cultural geographically mobile childhood and adulthood cultural homelessness, attachment to cross-cultural identities, and self esteem. Cross-cultural identities are loosely defined identities (e.g., third culture kids, military brats, missionary kids) that describe some individuals’ childhood cross-cultural experience. The 475 participants spent at least two years before age 18 in a country different from their parents’ home culture, then returned to the latter. They completed an online survey which included general demographic information regarding cross-cultural experiences in childhood, as well as the Cultural Homelessness Criteria, the Rosenberg Self Esteem Scale, and items that evaluated the strength of affirmation, belonging, and commitment to a self-labeled cross-cultural identity. Cultural homelessness was related to lower self esteem scores; higher affirmation, belonging and commitment to any cross-cultural identity was related to higher self esteem and lower cultural homelessness. Furthermore, such affirmation, belonging, and commitment buffered the cultural homelessness-self esteem association, whereas just having a cross-cultural identity did not.     

The mediating role of transformational leadership in the relationship between cultural intelligence and employee voice behavior: A case of hotel employees

This study, for the first time, evaluates the mediating effect of transformational leadership in the relationship between cultural intelligence and voice behavior. Data were collected from 316 non-national employees from various hotels in Thailand. Structural equation modeling was used to analyze the data. The results show that non-national employees with a higher level of cultural intelligence are more likely to display voice behaviors. Furthermore, this relationship is partially mediated by transformational leadership. This study offers a unique perspective by presenting cultural intelligence as a personal antecedent of voice behavior and by identifying the underlying mediation mechanism that affects this relationship. This investigation has important implications to manage and lead multicultural organizations, especially to promote voice behavior.     

Complex but integrated: Exploring social and cultural identities of women Third Culture Kids (TCK) and factors predicting life satisfaction

The 21 st century, defined by cultural diversity and global mobility, has triggered an unprecedented increase in multicultural individuals, defined as people who internalised more than one culture. Contrasting evidence related to multiculturalism calls for more explorative research to understand cross-cultural identities. The present study explored social and cultural identities of adult female Third Culture Kids (TCKs) (n = 122), multicultural individuals who live mobile lives, and adjustment factors of a global mindset, social inclusiveness and essentialism to find predictors of life satisfaction. We classified social identity into four we-concepts: we-group, we-category, we-attributive and we-axiological, and cultural identity into three configurations: integration, categorisation and compartmentalisation. Our results suggested that TCK define social identity predominantly based on passport country (we-category) and relationships with family and friends (we-group). We indicated that axiological (value-based) social identification and global mindset buffered essentialism and categorisation known to disturb cross-cultural relationships. There was a general tendency for integrated cultural identity, with cultural configurations of categorisation and compartmentalisation correlating positively with essentialism. Hierarchical regression analysis evidenced that integrated multicultural identity, global mindset, and social inclusiveness were significant positive predictors of life satisfaction for female TCK. These results feed into a better understanding of the TCK configurations of collective identities and highlighted new factors related to TCK well-being.     

Literacy as social (media) practice: Refugee youth and native language literacy at school

Research indicates that immigrant and refugee students benefit from use of their native languages in education. Nevertheless, what this means in practice has infrequently been examined by researchers, and teachers often struggle to find ways to use their refugee students’ native languages as resources that encourage the development of the native languages as well as academic language and literacy in the new language. This small-scale, exploratory project employed an innovative, five-day critical media literacy curricular unit, and then examined how it served as a context for native language and English literacy development. Participants were 14 adolescent newcomers to the U.S. from Somalia, Kenya, Djibouti, and Ethiopia, all speakers of Somali with limited or interrupted formal schooling experiences. Participants had varying but mostly beginning levels of print literacy skills; yet as recent migrants, most used social media to interact with others locally and globally, in multiple languages, oral and written. As described here, our efforts to foster peer-to-peer Somali language communication resulted in multilingual interaction across a range of social and academic purposes in the classroom. These research findings highlight how in-class use of social media analysis can serve to achieve multilingual and (critical) literacy learning aims.     

Acculturation and cross-cultural adaptation: The moderating role of social support

Previous studies have consistently demonstrated the beneficial impacts of the acculturation strategy of integration and the detrimental impacts of the acculturation strategy of marginalization on adaptation outcomes. This study attempts to extend the existing literature by examining the potential moderating role of social support in the relationships between acculturation strategies and cross-cultural adaptation. Specifically, it was hypothesized that social support from family, local friends, and non-local friends would enhance the positive effects of the integration strategy and buffer the negative effects of the marginalization strategy on sociocultural and psychological adaptation. Participants were 188 Mainland Chinese sojourning university students in Hong Kong. Consistent with our predictions, social support from local friends was found to significantly moderate the effects of the integration and marginalization strategies on sociocultural and psychological adaptation. Unexpectedly, it was shown that social support from non-local friends significantly weakened the positive effect of the integration strategy on psychological adaptation. In addition, further analyses on the potentially domain-specific effects of acculturation strategies and social support on psychological adaptation showed that social support from local friends and non-local friends and acculturation strategies of integration and marginalization interacted to influence only one specific domain of psychological adaptation (mutual trust and acceptance). Implications of this study and possible explanations for the discordant findings are discussed.     

Learning styles and their impact on cross-cultural training: An international comparison in France, Germany and Quebec

Every person has his or her own individual way to learn and to solve problems in day-to-day situations. These personal cognitive strategies, acquired in a long socialization process are called “learning styles” and may differ depending on gender, age or culture.In this study, the learning styles of over 300 students in business administration in France, Germany and Quebec are examined with the Learning Style Inventory (LSI). Representative and significant learning differences where found. This is why the LSI can be used in a first step for the illustration and comparison of typical patterns of learning. In a second step the results may be of use to international trainers in making decisions about course design and methods of cross-cultural training in relation to the learning profiles of the participants.     

The social stratification of theatre,dance and cinema attendance

In current sociological literature the relationship between social inequality and patterns of cultural taste and consumption is the subject of a large and complex debate. In this paper the primary aim is to examine, in the light of empirical results from a research project in which the authors are presently engaged, three main, and rival, positions that have been taken up in this debate, here labelled as the ‘homology’, the ‘individualization’ and the ‘omnivore–univore’ arguments. Elsewhere, we have concentrated on musical consumption in England, and find evidence that is broadly supportive of the omnivore–univore argument. Here we ask whether such findings are confirmed in the case of theatre, dance and cinema attendance. A secondary aim of the paper is to bring to the attention of practitioners in the field of cultural policy and administration the need to address the issues that arise through the use of more powerful methods of data analysis than those often applied in the past. We explain how indicators of theatre, dance and cinema attendance derived from the Arts in England survey of 2001 can be subject to analysis so as to reveal two distinctive patterns of attendance and, in turn, two distinctive types of consumer—who can, it turns out, be regarded as omnivores and univores, even if with some qualification. The former have relatively high rates of attendance at all kinds of the events covered, including musicals and pantomimes as well as plays and ballet, while the latter tend to be cinema-goers only, that is, non-consumers of theatre and dance. A range of measures of social inequality are then introduced into the authors' analyses, including separate measures of social class and social status and also of educational level and income, and it is further shown that, again in conformity with the omnivore–univore argument, these two types of consumer are socially stratified. Omnivores are of generally higher social status than univores and also have usually higher levels of education and higher income than do univores (the latter finding marking the main difference with musical consumption, which was unaffected by income once other stratification variables were controlled). In sum, our results for theatre, dance and cinema attendance lend, overall, further support to the omnivore–univore argument as against its rivals, but also indicate that different aspects of social inequality impact on different forms of cultural consumption in varying degrees and probably through largely separate processes.     

Does Cross-cultural Competence Matter when Going Global: Cultural Intelligence and Its Impact on Performance of International Students in Australia

Cultural Intelligence (CQ) is a critical competency in the modern world. By examining 189 international students from an Australian university, this study investigates the impact of CQ and cultural exposure on intercultural adjustment and academic performance. Significant positive relationships are found between facets of CQ and Interactional Adjustment and General Adjustment, but a significant negative relationship with Academic Performance. We also demonstrate the validity of a new construct of Cultural Exposure (CE) including three dimensions (Geographical, Environmental, and Inherited) with both Geographical and Environmental dimensions producing a strong positive correlation with Academic Performance.     

Distinction on the box: Cultural capital and the social space of broadcasting

The literature on cultural capital has had relatively little to say about television viewing, except insofar as television has served as a negative point of reference in relation to which other cultural practices register their distinctiveness. This article, by contrast, examines the respects in which practices of distinction are operative within the space of broadcast television. Looking first at the ‘internal economy’ of television as expressed in the relations between genre, programme and channel preferences, it then examines how these preferences are related to occupational class, gender, level of education and ethnicity. While showing that divisions within the space of broadcasting are most powerfully articulated in terms of age and gender, the article also shows that occupational class and level of education play important roles in stratifying television audiences along traditional ‘high’/‘low’ lines. A closer analysis of the relations between these variables reveals more complex patterns of distinction, particularly in the place occupied by ‘new drama’ and ‘new comedy’ in the preferences of younger, well-educated viewers.     

Cross-country comparisons of cultural statistics: Issues and good practice

Cross-country comparisons are popular in cultural policy. This paper looks at how cultural statistics are used in the making of such comparisons. Analysts have identified a general ‘sloppiness’ in current cultural statistics comparisons. Some of the major problems in both data production and data presentation are documented, and a ‘checklist’ of good practice is provided. The paper aims to provide guidance and ideas for anyone making cross-country comparisons of cultural statistics.