A study of the information seeking behaviour of hospital pharmacists: empirical evidence from Greece

Background: Hospital pharmacists need access to high‐quality information in order to constantly update their knowledge and improve their skills. In their modern role, they are expected to address three types of challenges: scientific, organizational and administrative, thus having an increased need for adequate information and library services. Objectives: This study investigates the information‐seeking behaviour of public hospital pharmacists providing evidence from Greece that could be used to encourage the development of effective information hospital services and study the links between the information seeking behaviour of hospital pharmacists and their modern scientific and professional role. Method: An empirical research was conducted between January and February 2010 with the development and distribution of a structured questionnaire. The questionnaire was filled in and returned by 88 public hospital pharmacists from a total of 286 working in all Greek public hospitals, providing a response rate of 31%. Results: The hospital pharmacists in Greece are in search of scientific information and, more particularly, pharmaceutical information (e.g., drug indications, storage, dosage and prices). The Internet and the National Organization of Medicines are their main information sources, while the lack of time and organized information are the main obstacles they have to face when seeking information. Conclusions: The modern professional role of hospital pharmacists as invaluable contributors to efficient and safer healthcare services may be further supported through the development of specialized libraries and information services within Greek public hospitals.     

图书情报事业的信息资源系统结构分析

文章把信息资源作为图书情报大系统的一个子系统,深入分析信息资源的获取与组织、开发与服务要素之间的关联,并提炼出各要素之间的结合方式,剖析系统结构之间的协同作用,旨在确保信息资源建设活动发挥整体效应,改善原有的重复建设、效率低下、开发水平低等问题。     

信息时代的图书馆传统业务

本文以剪报为例,论证了在网络时代,图书馆作为文献信息的中心,一些传统的业务及资料保存仍然有存在的必要性,应发挥其应有的作用.     

Towards better information services: A framework for immigrant information needs and library services

Immigrants are among the populations in modern society that libraries are striving to serve. This study aims to develop a framework on immigrants, their information needs, and library services. Using a systematic literature review based on the grounded theory approach, 28 related articles were reviewed to identify the causes, characteristics, and the content of the information needs of immigrants. Also explored were the possible sources to satisfy these information needs and the barriers to accessing needed information. Findings indicate that personal social networks, the Internet, media sources, and institutions are the main information sources for immigrants; language, cultural differences, the digital divide, unfamiliar information systems, and psychological factors are the five major challenges for immigrants obtaining information. Based on the findings, a unified framework about immigrants, their information needs, sources to satisfy those needs, and library information services is, therefore, proposed. This framework may provide guidance for libraries and other information service agencies to better develop services and information systems for immigrants.     

Legislation for library and information services in French-speaking Africa revisited

The aim of this article is to review the situation regarding legislation on library and information services, and in particular, the changes that have taken place over the past 20 years in French-speaking African countries. Our study concerns 24 African countries, located in North Africa (Algeria, Morocco, Tunisia), West Africa (Benin, Burkina Faso, Guinea, Ivory Coast, Mali, Mauritania, Niger, Senegal, Togo), as well as East and Central Africa (Burundi, Cameroon, Central African Republic, Chad, Congo, Democratic Republic of Congo, Gabon, Rwanda), Djibouti, the Comoros, Madagascar and Seychelles.The institutions examined in this study are primarily national libraries and documentation centres. Nevertheless, we will also look at legislative decisions affecting national information systems and public and university libraries, as well as some decisions governing the practice of the librarian profession.The main changes that took place over the past two decades concern the setting up of international Francophone institutions and the support provided to information and library infrastructures in developing countries. We also note a definite improvement in documentation systems, due largely to a greater priority placed on information and the action of professionals trained in library science faculties and colleges, who continue to promote the need for adequate legislation to ensure well-performing institutions.     

The value and impact of information provided through library services for patient care: developing guidance for best practice

Introduction: Previous impact tool‐kits for UK health libraries required updating to reflect recent evidence and changes in library services. The National Knowledge Service funded development of updated guidance. Methods: Survey tools were developed based on previous impact studies and a systematic review. The resulting draft questionnaire survey was tested at four sites, and the interview schedule was investigated in a fifth area. A literature search in assia , Google Scholar, intute , lisa , lista , scirus , Social Sciences Citation Index (Web of Knowledge), and the major UK University and National Libraries Catalogue (copac ), identified ways to improve response rates. Other expert advice contributed to the guidance. Results: The resulting guidance contains evidence‐based advice and a planning pathway for conducting an impact survey as a service audit. The survey tools (critical incident questionnaire and interview schedule) are available online. The evidence‐based advice recommends personalizing the request, assuring confidentiality, and using follow‐up reminders. Questionnaires should be brief, and small incentives, such as a lottery draw should be considered. Bias is minimized if the survey is conducted and analysed by independent researchers. Conclusion: The guidance is a starting point for a pragmatic survey to assess the impact of health library services.     

图书馆项目制信息服务研究

项目制信息服务以项目为对象,在项目的各个阶段开展有针对性的信息服务,形成系统的信息。文章介绍了在项目不同阶段信息服务的主要内容,分析了项目制信息服务的优势和面临的问题,并认为基于项目的信息服务使图书馆的信息服务方式、服务效果及图书馆自身的角色地位都有明显的改变。     

图书馆在开发潜在信息资源中的作用

文章认为潜在信息资源是未来信息资源开发的重点和难点 ,因此应该在充分认识潜在信息资源的含义和特性的前提下寻找开发潜在信息资源的途径。数字图书馆的很多特性可以满足潜在信息资源开发的要求 ,因此应该充分发挥数字图书馆在未来潜在信息资源开发中的先天优势和重要作用     

论知识创新中的图书情报服务平台建设

知识创新是一项系统工程,基于数字网络的图书情报服务平台是知识创新的基本保障条件之一。文章分析了面向知识创新的图书情报服务向知识服务的发展趋势,从图书情报服务平台的网络结构和功能结构两方面探讨了平台的构建问题,并分析了推进服务平台建设的若干举措。     

以优质信息服务打造名牌图书馆

文章以信息服务为切入点,指出创建名牌图书馆就要以提供优质信息服务为着眼点,同时对优质信息服务的标准给以界定,并提出如何提供优质信息服务以打造名牌图书馆.     

基于用户信息行为的移动图书馆信息服务研究

移动图书馆信息服务是近年图书情报领域的研究热点.文章从基于移动互联网的用户信息行为着手,提出一种基于用户信息行为的移动图书馆系统建设方案.并介绍了用户信息行为、云计算、3G、4G、WLAN等新技术在移动图书馆信息服务系统中的应用,最后提出移动图书馆信息服务的进一步发展方向.     

World bank activities in library and documentation services provision in developing countries

The World Bank's lending activities to its member developing countries focus on providing loans for economic development. In this process, the Bank is also involved in improving the information activities in these countries. Many of the Bank's loans include an information component, often embedded within the project. In addition, even if the request for an information component in a project is not stated explicitly, the overall environment for activities with development impact has changed. To ensure that a project is accomplished satisfactorily often requires an element of information transfer in addition to infrastructure components. The Bank's support to these information activities has been limited, with the development of information services or libraries often forming only a minor component of the overall project.As the information age progresses, organizations such as the World Bank are likely to become increasingly involved in lending for information services and documentation support. Questions arise on whether borrowing countries perceive an increasing need for projects in information development, especially given the fact that many of the multi-lateral and bi-lateral aid agencies are working in information- related projects. The issue to be addressed for the World Bank is whether and to what extent there is a need for greater or different World Bank involvement in this area.     

O2O 模式下图书馆信息服务探析

O2O 模式符合人们的媒介使用习惯,图书馆 O2O 信息服务模式能够较好地满足用户的信息 需求,极大地提高图书馆的影响力。O2O 的社交互动属性、媒介融合以及互联网思维是图书馆信息服 务的借鉴思路,科技与跨界融合开发信息资源的价值,创意活动贯通线上线下服务以及挖掘价值共创 与集聚大众智慧发展服务项目是图书馆 O2O 信息服务的路径。本文最后阐释了图书馆 O2O 信息服务 的提升策略。