Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture

This study addresses two critical research gaps in human-robot interaction (HRI): the limited systematic research on the role of trust in customers’ acceptance of artificially intelligent (AI) robots; and the lack of understanding of robot acceptance under different cultural backgrounds. Drawing on the AIDUA framework, this study examines the impacts of trust and moderating effects of both national (the U.S. and China) and individual culture on customers’ intentions to use AI robots in hospitality services by developing a theoretical model. The model is tested on data collected using online data collection platforms from 491 U.S. and 495 Chinese respondents. PLS-SEM and the bootstrapping method were used to test the hypothesized relationships and analyze the moderating effects of culture, respectively. The findings suggest that trust in interaction with AI robots is a significant higher-order construct that influences the intention of use. Furthermore, uncertainty avoidance, long-term orientation, and power distance have been found to exhibit significant moderation effects. The results of this study extend the theoretical frameworks in HRI and provide detailed guidance to promote AI robot applications across different cultures.     

The other question: can and should robots have rights?

This essay addresses the other side of the robot ethics debate, taking up and investigating the question “Can and should robots have rights?” The examination of this subject proceeds by way of three steps or movements. We begin by looking at and analyzing the form of the question itself. There is an important philosophical difference between the two modal verbs that organize the inquiry—can and should. This difference has considerable history behind it that influences what is asked about and how. Second, capitalizing on this verbal distinction, it is possible to identify four modalities concerning social robots and the question of rights. The second section will identify and critically assess these four modalities as they have been deployed and developed in the current literature. Finally, we will conclude by proposing another alternative, a way of thinking otherwise that effectively challenges the existing rules of the game and provides for other ways of theorizing moral standing that can scale to the unique challenges and opportunities that are confronted in the face of social robots.     

The ‘law of requisite variety’ may assist climate change negotiations: a review of the Kyoto and Durban meetings

Ashby wrote about cybernetics, during which discourse he described a Law that attempts to resolve difficulties arising in complex situations – he suggested using variety to combat complexity. In this paper, we note that the delegates to the UN Framework Convention on Climate Change (UNFCCC) meeting in Kyoto, 1997, were offered a ‘simplifying solution’ to cope with the complexity of discussing multiple pollutants allegedly contributing to ‘climate change’. We assert that the adoption of CO₂eq has resulted in imprecise thinking regarding the ‘carbon footprint’ – that is, ‘CO₂’ – to the exclusion of other pollutants. We propose, as Ashby might have done, that the CO₂eq and other factors within the ‘climate change’ negotiations be disaggregated to allow careful and specific individual solutions to be agreed on each factor. We propose a new permanent and transparent ‘action group’ be in charge of agenda setting and to manage the messy annual meetings. This body would be responsible for achieving accords at these annual meetings, rather than forcing this task on national hosts. We acknowledge the task is daunting and we recommend moving on from Ashby's Law to Beer's Viable Systems approach.     

The impact of AI: can a robot get into the University of Tokyo?

<正>The ‘Todai Robot Project(Can a robot get into the University of Tokyo?)’ was initiated by the National Institute of Informatics(NII),the Japan’s only general academic research institution of informatics,in 2011 as an AI grand challenge.he goal of the project is to create an AI system that answers real questions on university entrance     

Social robots as cultural objects: The sixth dimension of dynamicity?

We investigate youths' conceptualization of social robots. Informed by Schudson's theory of the potency of the cultural object, we conducted two studies. The first study centered on essays on social robots written by bachelor's and master's students. The second study centered on prototypes of social robots built by small groups comprised of same students. The essays and prototypes were content analyzed. The results confirm that social robots embody all five dimensions that characterize cultural objects. However, to fully understand this peculiar cultural object, another dimension needs to be introduced: dynamicity.     

An ontic–ontological theory for ethics of designing social robots: a case of Black African women and humanoids

Given the affective psychological and cognitive dynamics prevalent during human–robot-interlocution, the vulnerability to cultural-political influences of the design aesthetics of a social humanoid robot has far-reaching ramifications. Building upon this hypothesis, I explicate the relationship between the structures of the constitution social ontology and computational semiotics, and ventures a theoretical framework which I proposes as a thesis that impels a moral responsibility on engineers of social humanoids. In distilling this thesis, the implications of the intersection between the socio-aesthetics of racialised and genderised humanoids and the phenomenology of human–robot-interaction are illuminated by the figuration of the experience of a typical black rural African woman as the user, that is, an interlocutor with an industry-standard socially-situated humanlike robot. The representation of the gravity of the psycho-existential and socio-political ramifications of such woman’s life with humanoids is abstracted and posited as grounds that illustrate the imperative for roboticists to take socio-ethical considerations seriously in their designs of humanoids.

     

“The Art of Knowing”: Social and Tacit Dimensions of Knowledge and the Limits of the Community of Practice

Community of practice theory is inherently a social theory. As such it is distinct from more individualist accounts of human behavior, such as mainstream economics. Consequently, community of practice theory and economics favor different accounts of knowledge. Taking a community of practice perspective, this article challenges economists' attempts to reduce knowledge to information held by individuals and to reject tacit knowledge as mere uncodified explicit knowledge. The essay argues that Polanyi's notion of a tacit dimension affected numerous disciplines (including economics) because it addressed aspects of learning and identity that conventional social sciences overlooked. The article situates knowledge, identity, and learning within communities and points to ethical and epistemic entailments of community practice. In so doing it attempts to limit, rather than expand, the scope of community of practice analysis and to stress the difference, rather than the commonalities, between this and other apparently congenial forms of social analysis.     

The Tragic Destiny of the Heroine in The Return of the Native

This essay is intended to explore some of the elements which bring about the tragic destiny of thc heroine,Eustacia.She is a beautiful and romantic woman with violent passions. In her dark beauty, Hardy has painted one of his most memorable portrairts This essay attempts to deal with the topic question primarily from two aspects, the inner world of Eustacia herself and the external world around her.In Hardy's work,human existence is usually depicted as a tragedy determined by powers beyond the individual's command--the external pressures of society and the internal compulsions of character.     

The Tragic Destiny of the Heroine in The Return of the Native

This essay is intended to explore some of the elements which bring about the tragic destiny of the heroine, Eustacia. She is a beautiful and romantic woman with violent passions. In her dark beauty, Hardy has painted one of his most memorable portraits. This essay attempts to deal with the topic question primarily from two aspects, the inner world of Eustacia herself and the external world around her. In Hardy＇ s work, human existence is usually depicted as a tragedy determined by powers beyond the individual＇ s command the external pressures of society and the internal compulsions of character.