Communication and role development for zoo volunteers: responding to role-sending,role-making,and role-remaking

High turnover among volunteers means organizations spend significant resources recruiting and retaining them. Research on employees indicates the importance of role development in increasing employee identification and satisfaction while reducing turnover, but limited research has addressed these issues for volunteers. This study explored zoo volunteers’ role development in two phases. In phase one, interviews explored how volunteers learned and understood their roles. Results indicated volunteers learned their roles through communication with supervisors and peers and were generally satisfied with them despite limited opportunity to be innovative. In addition, some volunteers became concerned when their roles were changed with limited input from them. In phase two, questionnaires explored relationships between volunteers’ communication experiences and outcomes. Results indicated volunteers responded negatively to role-remaking, but communication with management, education staff, day captains, and family was associated with positive outcomes. By contrast, communication with peer volunteers had a negative impact on some outcomes.     

Autonomy and parent-child relationship satisfaction: the mediating role of communication competence

ABSTRACT

Research shows that autonomous individuals have greater psychological well-being and high-quality relationships. The present study, from a communication perspective, aimed to understand the dynamics between child autonomy, communication competence, and parent-child relationship satisfaction. Participants in this study were 169 parent-young adult child dyads. Results showed that autonomous children reported being more communicatively competent, and both themselves and their parents reported greater satisfaction. Further, mediation analyses showed that child autonomy was positively associated with children’s satisfaction with parents through their disclosure competence, and child autonomy was positively associated with parents’ satisfaction with children through child conflict management competence. Overall, the findings revealed that young adult child being autonomous was beneficial to both themselves and their parents.     

Toward a communication theory of group dialectics: an ethnographic study of a community theater group

A dialectical perspective recognizes that there are tensions between oppositions in human interaction such as the need for independence and the need for dependence. This approach has been instrumental in exploring the dialectical tensions and coping strategies individuals use in interpersonal contexts. This ethnographic study utilized a dialectical perspective to examine group communication in a community theater group. The results revealed 11 specific dialectical tensions within the group that represent four more global issues for the group as well as a number of communication strategies that group members use to manage those tensions. These issues provide a framework for further development of a communication theory of group dialectics.     

Managing Archival Collections in an Automated Environment: The Joys of Barcoding

ABSTRACT

In a desire for automated collection control, archival repositories are adopting barcoding from their library and records center colleagues. This article discusses the planning, design, and implementation phases of barcoding. The authors focus on reasons for barcoding, security benefits, in-room circulation tracking, potential for gathering statistics, collection control, and timeline development. They discuss the implementation of one university's barcoding project, addressing issues involving database reports, physical barcoding issues, the problems encountered with different kinds of inaccuracies, and the pitfalls to avoid for a successful outcome.     

Towards an integrated model of strategic environmental communication: advancing theories of reactance and planned behavior in a water conservation context

This study demonstrates how communication research can be strategically applied to address environmental problems in modern societies. To accomplish this goal, this research advances an integrated communication model based on psychological reactance theory and the theory of planned behavior to explain negative attitude change that can occur when people are exposed to water conservation campaigns [Liang, Y. J., Henderson, L.K., & Kee, K. F. (2017). Running out of water! Developing a message typology and evaluating message effects on attitude toward water conservation. Environmental Communication. doi:10.1080/17524032.2017.1288648]. The data fit the hypothesized model, synthesizing message-, social-, and individual-based processes to predict their effects on behavioral intention towards water conservation. Interestingly, data show that (1) combinations of message strategies affect reactance differently, and (2) subjective norm and perceived behavioral control negatively correlated with threat to freedom. These results point to the practical implication that environmental communication to promote voluntary water conservation are effective when campaign messages are designed to reduce threat to freedom, induce social norms, and increase self-efficacy. We call the documented research process strategic environmental communication, which focuses on the joint application of evidence and theory towards addressing environmentally motivated problems.     

编辑在科技期刊质量控制和学术不端行为防范中的主动作用 ——一篇国际论文投稿的体会

通过一篇国际论文的投稿实例,阐明国际高水平科技期刊的编辑在答复作者、办刊思路、引导沟通、维护权益等环节中的态度和方法,阐释编辑在期刊质量控制和预防学术不端行为过程中发挥的至关重要的主动作用。     

专题数据库的数据挖掘与知识管理 --以《中国煤矿事故数据库》为例

探讨了特色资源的选择和建设原则，并以《中国煤矿事故数据库》为例，探讨了数字特藏建设过程中把信息技术与信息资源有机地结合起来进行深层次的数据收集和挖掘，并根据整合后的数据规律来进行灾害预测和决策支持，从而实现专题数据库资源的知识管理。     

医教研三位一体演绎编辑角色的实践与体会

介绍医教研三位一体演绎编辑角色的实践与体会。认为:编辑工作绝不是一种单纯的、封闭的文字加工工作。要想做好编辑工作,要有开放的思维方式,要有积极进取的精神,要有脚踏实地的工作作风。要不断学习,充分利用一切条件从多角度演绎编辑角色。编辑的多重身份不但不会影响编辑工作,反而会使编辑工作更加丰富多彩。     

The boundary-spanning role of a cooperative support organization: managing the paradox of stability and change in non-traditional organizations

This project provides an interpretation of how one cooperative support organization, the Nebraska Cooperative Council, discursively functions to help its constituent cooperatives consolidate resources in order to better intersect with organizations in a larger bureaucratic system. In analyzing qualitative data collected through in-depth interviews, surveys, and organizational documents, we found the paradox of stability and change a revealing prism through which to make sense of participants' experiences. We work toward locating and describing how the Council, through its boundary-spanning activities, helps cooperatives manage the paradox of stability and change while protecting their core participatory ideologies. By providing networks of learning, promoting the legitimacy of cooperative forms of organizing, and protecting cooperatives' interests, the Council is an entity helping cooperatives to reconcile their internal requirements for democracy with the external demands of the marketplace.     

The boundary-spanning role of a cooperative support organization: managing the paradox of stability and change in non-traditional organizations

This project provides an interpretation of how one cooperative support organization, the Nebraska Cooperative Council, discursively functions to help its constituent cooperatives consolidate resources in order to better intersect with organizations in a larger bureaucratic system. In analyzing qualitative data collected through in-depth interviews, surveys, and organizational documents, we found the paradox of stability and change a revealing prism through which to make sense of participants' experiences. We work toward locating and describing how the Council, through its boundary-spanning activities, helps cooperatives manage the paradox of stability and change while protecting their core participatory ideologies. By providing networks of learning, promoting the legitimacy of cooperative forms of organizing, and protecting cooperatives' interests, the Council is an entity helping cooperatives to reconcile their internal requirements for democracy with the external demands of the marketplace.     

Public sector readiness for digital preservation in New Zealand: The rate of adoption of an innovation in records management practices

Recent legislation in New Zealand has placed statutory obligations on its government organizations to introduce sound records management practices and to ensure long-term access to their digital records. To obtain a base level of knowledge on current digital preservation practices and on awareness of digital preservation issues, an online survey was conducted of the nation's government organizations in March 2006. The survey, which achieved a response rate of 42.4%, found that most organizations were knowledgeable about basic aspects of their digital resources but their awareness of digital preservation was generally low, and digital preservation activity was modest overall. To identify possible reasons for this situation, Rogers' (Diffusion of innovations. 5th ed. New York: Free Press. 2003) Diffusion of Innovations model is used to discuss digital preservation as an innovation and the level of readiness for digital preservation as the innovation's rate of adoption. The paper concludes by using Rogers' model as the basis for making recommendations aimed at helping the government's lead agencies to increase New Zealand's public sector readiness for digital preservation.     

Exploring the interrelationships between technological predictors and behavioral mediators in online tax filing: The moderating role of perceived risk

This study investigates the interrelationships between technological predictors and behavioral mediators in explaining users' continuance intention for online tax filing. Building on information systems (IS) success and IS continuance literature, this study proposes an extended conceptual framework by adding perceived functional benefit (PFB) as mediating, perceived risk as moderating, and demographic characteristics as control variables. The data collected, through a web-based survey, from 409 users of e-tax services in an emerging economy are analyzed through covariance-based structural equation modeling. Results confirm that PFB, confirmation of expectation, and satisfaction are the major antecedents of continuance intention for e-tax filing. The study also finds the evidence for the indirect effects of IS success factors on continuance intention through such antecedents. In addition, results suggest that the relationships between PFB and satisfaction as well as between PFB and continuance intention are contingent on the users' levels of perceived risk. The study concludes with the useful implications for academicians and policymakers in the context of an emerging economy.     

The flight attendant dilemma: an analysis of communication and sensemaking during in-flight emergencies

Building on past research, this article argues that organizational life can be usefully construed as a series of communicative performances that are embedded and enacted in everyday discursive practices. Specifically, this research explores the sensemaking process individuals undertake when faced with the dilemma of knowing when to invent appropriate ways to respond rather than being automatically constrained by past routines. The research presents case study evidence drawn from participant observation and interviews with flight attendants from a major U.S. airline. Shown to be high in emotional and impression management, flight attendants perform a feminized role that privileges accommodation over authority and reassurance over safety that may influence their performances in emergency situations. The work ends with an evaluation of the dominant air travel performance in relation to safety and offers recommendations for facilitating communication and coordination among flight attendants and pilots.     

The flight attendant dilemma: an analysis of communication and sensemaking during in-flight emergencies

Building on past research, this article argues that organizational life can be usefully construed as a series of communicative performances that are embedded and enacted in everyday discursive practices. Specifically, this research explores the sensemaking process individuals undertake when faced with the dilemma of knowing when to invent appropriate ways to respond rather than being automatically constrained by past routines. The research presents case study evidence drawn from participant observation and interviews with flight attendants from a major U.S. airline. Shown to be high in emotional and impression management, flight attendants perform a feminized role that privileges accommodation over authority and reassurance over safety that may influence their performances in emergency situations. The work ends with an evaluation of the dominant air travel performance in relation to safety and offers recommendations for facilitating communication and coordination among flight attendants and pilots.     

Ensuring the academic library's relevance to stakeholders: The role of the Library Director

This paper presents a substantive grounded theory about how the Library Director can ensure the library's relevance to university and external stakeholders in the face of rapid changes in technology and higher education. A constructivist grounded theory research approach involved 14 semi-structured interviews with 12 Library Directors of publicly funded university libraries in Australia and the United States. The substantive theory and the conceptual model presented in this paper suggest that the Library Director responds to the problem of rapid change by enacting the following strategies: aligning strategic vision with the university; continuously reinventing the library; engaging with stakeholders; building an agile and engaged culture; and demonstrating value to the university. The strategies interact with each other in a cyclical pattern. This is an original theory that emphasizes the important role of the Library Director as the agent and model for library strategy and culture. The theory requires library leaders to be strategic thinkers and to be engaged in strategic planning processes that aim for continuous improvements that make the library agile and engaged with stakeholders. The theory also has a significant impact upon the behaviours required for all library staff members.     

Candidates’ use of informal communication on social media reduces credibility and support: Examining the consequences of expectancy violations

ABSTRACT

This experiment (N= 476) investigates how individuals evaluate political candidates who use informal communication on social media. We use expectancy violations theory (EVT) to predict that informal communication will lead to negative evaluations. Our results suggest that politicians’ use of informal communication on social media leads to expectancy violation, which decreases perceived credibility and lessens intention to support a candidate. This effect was not moderated by sex (male versus female) or age (young versus old) of the candidate, nor of participants being the same sex as the candidate. These findings suggest that political figures should use informal communication on social media with caution.     

US host nationals' attitudes toward Japanese: the role of communication and relational solidarity in the intergroup contact hypothesis

Guided by the intergroup contact hypothesis and intergroup contact theory, the authors examined US Americans' (N=403) communication experiences and relational solidarity with their most frequent Japanese contact and associations with their attitudes toward Japanese as a cultural group. Structure Equation Modeling (SEM) results showed that both communication frequency and quality had an indirect effect through relational solidarity on affective, behavioral, and cognitive attitudes, demonstrating the critical mediating role of relational solidarity. Results also revealed that communication quality was positively and directly associated with the attitudinal measures. Implications of the findings are discussed with respect to prior literature on relational communication in intergroup and intercultural contexts.     

迈向智能化图书馆——无线射频识别技术在图书馆的应用和创新

无线射频识别技术应用于图书馆,成为馆藏文献管理智能化的手段。深圳图书馆“RFID文献智能管理系统”集精确典藏、灵活排架、文献定位导航、自动寻址归架、科学整架上架和典藏防盗等功能为一体,提高了工作效率,方便了读者。图2。