A peer mentoring social learning perspective of cross-cultural adjustment: The rapid-acculturation mateship program

One of the persisting challenges facing societies and organizations is to socially integrate sojourners, expatriates, including migrants into the host culture whilst leveraging reciprocal cross-cultural learning experiences. In a quasi-experimental field study, using an embedded unequal design, incoming international students’ (i-Students’) adjustment processes were investigated via a comprehensive 18/19-week peer mentoring social learning cross-cultural adjustment program. Forty-three local mentors were paired with 126 i-Student mentees, and 238 i-Students served as a control group. Quantitative and complementary qualitative data were collected from mentees, mentors, and controls at three time-points. Results showed effects in intercultural communication, cultural adjustment, life skills, and well-being domains. Mentors’ 360-degree synchronous evaluation of mentees showed increases in all skills measured. Post-program responses from participants confirmed the increase in communication and life skills, supporting the social learning hypothesis. Theoretical and practical implications are presented to assist individuals studying and/or working with their acculturation in foreign nations.     

Birds of a feather end up flocking together when studying abroad. Can a university bridge the cultural differences that challenge friendships between Pacific Island students and New Zealand students?

Intercultural friendship formation is a key challenge for international students studying abroad. In an increasingly globalised world, where people regularly engage with others from different cultures, meaningful intercultural friendships are important. However, culture can pose a considerable challenge that hinders the formation of friendships between people of different cultures. This paper explores challenges and insights into developing intercultural friendships between international Pacific Island students studying in Aotearoa New Zealand and domestic New Zealand Palagi¹ students. Similar to other studies, the findings in this study highlight the key challenges connected to cultural differences. These findings are surprising as New Zealand Palagi students would have gone to primary and secondary schools with Pacific Island students and should have had some contact and interactions with them and be more accustomed to cultural differences. Unique to this study is that these international Pacific Island students recognised that universities are in a prime position to champion and promote systemic interventions to assist both international and domestic students to engage with each other in order to promote cultural understanding. Overcoming intercultural friendship development challenges involves creating meaningful intercultural spaces and campus ‘friendship’ events to increase intercultural interactions, raise domestic students’ cross-cultural awareness, and encourage reciprocal intercultural learning. Such activities are likely to enhance the overall well-being of all students and improve the internationalisation of universities with increasingly diverse student cohorts.     

Satisfaction and closeness in same- and cross-national college roommate relationships: What similarity matters?

Living with a cross-national roommate provides unique opportunities for college students to engage in cross-cultural learning and to form meaningful intercultural relationships. However, little is known about the challenges faced by college students in building a successful cross-national roommate relationship. Based on the similarity hypothesis, this study examined whether or not perceived dissimilarities in living habits or attitudes toward college life accounted for discrepancies between same- and cross-national roommate pairs’ closeness and satisfaction with their roommate relationships. Structural equation modelling with survey data from 479 students (66.4 % female; 13.6 % international students; 17 % with a cross-national roommate) living in on-campus residence halls in a large university in the US showed that college students experiencing cross-national roommate relationships perceived more dissimilarities in living habits and attitudes toward college life than those living with same-nationals, which in turn related to lower levels of roommate satisfaction and/or roommate closeness. However, when perceived dissimilarities along with other variables (including gender, roommate’s study participation status, and roommate assignment method) were controlled, they reported no less satisfaction and even higher levels of closeness than those living with same-national roommates. Findings suggest that the benefits of cross-national affiliations in college residence halls are more likely to occur if educators and staff can help students prepare for and manage perceptions of differences, especially in living habits.     

Building friendship through a cross-cultural mentoring program

This paper examines the efficacy of a short-term mentoring program in building cross-cultural friendships between students at an Australian university. Using a quasi-experimental approach, our study found that the mentoring program (Local Aussie Mentoring Program—LAMP) increased cross-cultural interactions for mentees, but not for mentors. About 45% of both mentors and mentees wished to continue their relationship with mentoring partners after the completion of the mentoring requirements. Mentees spent significantly more time with cross-ethnic friends than did controls after the completion of LAMP. We examined whether multicultural aspects of personality, as measured by the Multicultural Personality Questionnaire (MPQ), would positively correlate with cross-cultural mentoring effectiveness and cross-cultural friendship interactions (the dependent variables). Multicultural personality aspects of mentors (as measured by the MPQ) had significant positive relationships with both mentee and mentor-rated mentoring measures. All mentor MPQ scales showed some significant but small and positive relationships, with mentor friendship items, particularly Open-mindedness, Cultural Empathy and Emotional Stability. We found a significant, positive relationship between mentee Cultural Empathy and Social Initiative with cross-cultural friendship. These results show some partial support for a positive relationship between MPQ scales and cross-ethnic friendships.     

Measuring communication patterns and intercultural transformation of international students in cross-cultural adaptation

This study attempts to develop a brief scale for measuring cross-cultural adaptation of international students in China and to explore the main pathways to promoting their cross-cultural adaptation. Based on Kim’s structural model of cross-cultural adaptation, this study examined a series of reliability and validity analyses and constructed a structural equation model for exploring the main pathways of cross-cultural adaptation. The findings reveal that the revised scale is reliable and valid for measuring international students’ cross-cultural adaptation. Moreover, the findings also suggest that there exist four main pathways (host communication competence, host social communication, intercultural transformation basic, intercultural transformation advanced) that are essential for the development of international students' cross-cultural adaptation, and the interlocking bilateral relationships among these pathways are significant and positive. This study provides insightful theoretical foundation for investigating international students' cross-cultural adaptation in non-western contexts and the compelling empirical support on the structural model of cross-cultural adaptation.     

A First-Year Seminar Course that Supports the Transition of International Students to Higher Education and Fosters the Development of Intercultural Communication Competence

Colleges and universities in the United States and in other countries are admitting and educating an increasing number of international students. This trend creates both challenges and opportunities for modern higher education. While much of the early scholarship focused on understanding the various academic and social challenges faced by international students, both researchers and practitioners have recently shifted their focus to program development and assessment. This paper, then, examines a specialized first-year seminar course, which includes an out-of-class engagement component that allows international students to interact directly with host country peers. The course and the engagement component were designed to address the transitional academic and social needs of international students. More specifically, this is a report on a three-year study of cohorts of first-semester international students (N = 58) which examined the effectiveness of the specialized first-year seminar within a framework of intercultural communication. The results show that the program was not only a way to support students’ transition to the university, but also facilitated their development of intercultural communication competence.     

The role of intercultural competence,in the relationship between intercultural experiences and creativity among students

We studied the interplay of intercultural competence, intercultural experiences, and creativity among Russian students from Moscow (N = 272). We expected the students from culturally diverse groups, attending the courses on cultural issues, to be more creative. We based our expectation on the idea that cultural diversity and cultural learning are associated with a higher level of intercultural competence that might contribute to students’ creativity. We measured the intercultural experiences by cultural diversity of study groups (a number of foreign students in the groups and the intensity of friendly contacts with them) and by cultural learning (a number of culture-related courses that students attended). We measured creativity by the “Many Instances Game” from the Runco Creativity Assessment Battery (rCAB). We measured intercultural competence by the adapted scale of Fantini and Tirmizi. We discovered positive associations of intercultural experiences in the university with students’ creativity. Such components of intercultural competence as attitudes and skills (the adaptability of behavior), played an important role in the students’ creativity. The attitudes were positive and the skills were negative, related to the creativity. We also revealed that these two components of intercultural competence mediated the relationship between the intercultural experiences and creativity of students. Based on the results, we discussed the factors of the educational environment which may enhance or prohibit creativity.     

Intercultural communication between Chinese college students and foreign teachers through the English corner at an elite language university in Shanghai

This paper uses an ethnographic approach and draws critical pedagogical and sociolinguistic insights from Pierre Bourdieu to explore Chinese college students’ participation in an English Corner program at an elite language university in Shanghai. Accordingly, this paper promotes scholarly conversations about intercultural communication between Chinese college students and foreign teachers from English-speaking countries. By underpinning the concepts of intercultural capital, this paper analyzes these themes: (a) linguistic habitus and capital in the stratified field of elite language education; (b) articulating English proficiency; (c) bridging cultural distance and improving intercultural competence; and (d) personal growth and professional development. This paper critically interprets Chinese college students’ benefits and mutual relationships with foreign faculty from English-Speaking Countries; how they cultivated intercultural capital in the field of elite education beyond linguistic capital, how they strove to maintain their accumulated capital to secure better career prospects, and what the roles of international faculty should be.     

Addressing Intercultural Experience and Academic Mobility in Higher Education

The present study initially discussed the various aspects of interculturality in higher education and the value of intercultural experience for developing intercultural competence. Then, it investigated the relationship between intercultural experience and students’ progress in their studies from prep year to senior years. The findings indicate that students do not gain intercultural experiences as a natural outcome of progress in higher education. Afterward, the relationship between intercultural experience and motivation for academic mobility was researched. According to the results, having foreign friends and attending intercultural events could be taken as predictors of lenience towards student exchange programs. Finally, the motivating and deterring factors of academic mobility for the participants were determined, and suggestions for future research were made. Participants were 207 students from different study years at a university in Turkey. A mixed questionnaire was employed to obtain data related to students’ intercultural experiences and their perceptions concerning the benefits and barriers of academic mobility.     

Why can’t we be friends?: Multicultural attitudes and friendships with international students

International students in the U.S. undertake a life changing endeavor that offers benefits and presents challenges, including a loss of social support. While studies suggest friendships with host country nationals are important for a successful experience, forming friendships with U.S. American students is challenging and rare. Difficulties establishing friendships are exacerbated when the context of adjustment is marked by prejudicial attitudes or a history of problematic intercultural relations. In this study, we sought to understand the lack of cross-cultural social reciprocity from U.S. students at a mid-size Southern university known for its racial divisiveness. We explored how students with and without international friendships differed on multicultural personality characteristics, intercultural attitudes, and multicultural experiences, such as participation in study abroad. Differences related to gender and membership in a sorority or fraternity were explored, as were amount of contact and closeness of the friendships. Students with international friendships had higher scores on open-mindedness and lower scores on intercultural communication apprehension. We discuss the findings and their implications for promoting international and U.S. student friendships.     

Japanese intercultural communication competence and cross-cultural adjustment

This study explores the relationship between language and communication skills and patterns of success and failure in the cross-cultural adjustment of Japanese university students. Seven interpersonal communication skills which were selected by Ruben and Kealey as important to cross-cultural adjustment were examined: empathy, respect, role behavior flexibility, orientation to knowledge, interaction posture, interaction management, and tolerance for ambiguity. Besides these skills, language was taken into consideration as a major component influencing Japanese intercultural communication. The behavioral assessment method developed by Ruben was utilized to measure communicative performance and behaviors of Japanese university students who visited the United States for 4 weeks for their English training. In order to assess the language skills of these individuals, listening, speaking, structure and written expression, and vocabolary and reading comprehension skills were measured. At the end of their stay in the United States, the dimensions of culture shock, psychological adjustment, and interactional effectiveness were examined. Comparisons of pre- and post-test measures indicated that six out of the seven communication behaviors observed in the Japanese students did not predict success or failure in adjustment to the United States. Only ambiguity tolerance yielded correlation with culture shock. However, speaking and listening skills were closely correlated with interactional effectiveness.     

The measurement of intercultural sensitivity using the concepts of individualism and collectivism

Intercultural sensitivity is a concept that is frequently viewed as important in both theoretical analyses of people's adjustment to other cultures and in applied programs to prepare people to live and work effectively in cultures other than their own. Attempts to measure this concept have not always been successful, and one reason is that researchers and practitioners have not specified exactly what people should be sensitive to when they find themselves in other cultures. In the present study, scales were designed to measure intercultural sensitivity by examining (a) people's understanding of the different ways they can behave depending upon whether they are interacting in an individualistic or a collectivist culture, (b) their open-mindedness concerning the differences they encounter in other cultures, and (c) their flexibility concerning behaving in unfamiliar ways that are called upon by the norms of other cultures. A 46-item Intercultural Sensitivity Inventory (ICSI) was developed and tested among participants at the East-West Center in Hawaii and among graduate students in an MBA program who were contemplating careers in international business. The scoring of the items dealing with individualism and collectivism was different than for most measuring instruments. People indicated whether they would engage in certain behaviors (e.g., disagreeing with others openly) in an individualistic country such as the United States, and whether they would engage in the same behavior in a collectivistic country such as Japan. This allowed scoring based on people's sensitivity to the different behaviors considered appropriate in the two types of cultures. Results indicated that the instrument had adequate reliability (r = .84 for the East-West Center sample) and validity. People with high scores on the ICSI instrument were chosen as most able to interact effectively across cultures by a panel of experts; enjoyed working on complex tasks that demanded extensive intercultural interaction; enjoyed engaging in other intercultural activities such as eating different ethnic foods; and had spent long periods of time (more than three years) living in another culture. A factor analysis of ICSI showed that the concepts of individualism and collectivism as envisioned by previous researchers (e.g., Triandis, Hofstede, Schwartz) were constructs that people used in thinking about behavior in their own and other cultures. A practical conclusion for the content of cross-cultural training programs is that people can be encouraged to modify specific behaviors so that they are appropriate to the culture in which they find themselves and so that they will have a greater chance of achieving their goals.     

Learning and adaptation with regard to complementary medicine in a foreign context: Intercultural experiences of medical students from different cultural backgrounds

Little is known about challenges and transition that medical students from different cultural backgrounds face with regard to complementary medicine (CM). This paper explores such students’ experiences and perspectives of socio-cultural and academic difference with regard to CM and experiences of intercultural relations. Using a constructivist grounded theory approach, 30 in-depth qualitative interviews were conducted with medical students across 10 Australian medical schools. The data were rigorously analysed through a systematic process of coding, categorisation and theoretical development. The findings indicate that students adapted considerably to the host culture. Students with Western backgrounds integrated better socio-culturally and academically compared to students with non-Western backgrounds. Although nationality represented cultural identity, students’ construction of cultural difference was informed by their perception of diverging value systems within the specific educational environment. These values were, in turn, reflected in students’ reported behaviours, attitudes, and levels of engagement in socio-cultural and academic aspects of university life. Adaptation employed by students was evidenced largely due to their conflicting sense of responsibility towards familial culture regarding CM and focus on fitting in. While students’ tendency to gravitate towards cultural peers was evident, most students adapted to their host environment regarding CM to fit into normal intercultural encounters during medical school. In conclusion, students’ intercultural contact with regard to CM was both complex and problematic. At a time of significant diversification within the higher education student body, this paper highlights the role medical education institutions can play in fostering intercultural and academic guidance and support.     

The road to an international career: The “Erasmus effect” on resilience,intercultural interactions and cultural intelligence

This study is part of a framework that views study abroad programs as an opportunity for experiential and transformative learning. Using a mixed-methods approach with a quantitative multi-wave study, this research examined the relationship between cultural intelligence and the internationalism career anchor – the individual predisposition and desire for international mobility for work. This study considers the role of resilience and intercultural interactions as predictors of cultural intelligence. In addition, we examined the transformative learning process by relating the development of cultural intelligence to specific critical incidents or critical experiences in intercultural interactions that can be considered triggers of the learning process. A sample of 170 outgoing Italian Erasmus students completed a self-report questionnaire prior to departure and another upon return home. The study also included a control group (n = 52) consisting of students from the same university who had not participated in the Erasmus program. The results revealed the positive value of the Erasmus experience, particularly in terms of strengthening the internationalism career anchor, cognitive cultural intelligence and resilience. The results also showed that students’ pre-departure resilience and intercultural interactions with other international students from different countries can explain higher levels of cultural intelligence and the desire to work abroad or take on global work assignments. No significant change across time was found for the same variables in the control group. In addition, the critical experiences reported by students highlighted a strong cognitive and motivational component associated with the Erasmus program. Some practical implications for higher education are discussed.     

Intercultural competence through cultural self-study: A strategy for adult learners

The author presents a strategy for increasing adult intercultural sensitivity and effectiveness that has emerged from cumulative lessons of twelve years teaching cross-cultural psychology to undergraduates. Following a tightly structured protocol, learners complete a rigorous process of utilizing concepts of culture in a self-study exercise. Subsequently they are vastly more fluent in applying these concepts in research and in intercultural situations. Students internalize concepts of culture in a way that they comprehend the power of culture, through recognition, both cognitively and emotionally, of how they are the vehicles for the expression of culture. The author presents an explanation of processes that mediate this learning, and a set of five propositions for further exploring the connection between cultural self-study and intercultural competence. Offered are a detailed example of a self-study protocol and practical advice about pedagogical factors that can facilitate or restrain reflexive cultural learning. Throughout, students’ writings are used to illustrate the feasibility and emotional power of the self-study process. This report is presented in the hope of stimulating exchange among teachers and trainers using cultural self-study with various populations, in different settings, for multiple purposes. Future studies of outcome, in terms of both knowledge and intercultural skill, are needed to advance development of the method.     

Intercultural communication for health personnel

In order to develop successful health care delivery systems, both in the United States and abroad, health service workers need to understand various cultural orientations and to communicate effectively within the cultures. The authors discuss the cultural implications of health problems in three countries, the need for training health science professionals in intercultural communication, and describe an intercultural communication course designed especially for health science students at California State University, Northridge.     

Developing intercultural competence in college business English students: A study of innovative teaching in China

Despite the increasing need to develop students' intercultural competence in China, the relationship between the approaches used to teach the English language and the cultivation of students' intercultural competence remains largely under-researched. Based on Byram's intercultural model and the intercultural language teaching framework, using action research we developed and implemented new teaching approaches to cultivate intercultural competence among students using a quasi-experimental design that combined qualitative and quantitative methods. Two classes of undergraduate students majoring in Business English were randomly selected, with one being assigned as the treatment group (n = 33) and the other as the control group (n = 32). The primary data consisted of questionnaires, journals, and interviews. After participating in a three-month intercultural speaking course where the treatment group students were guided through an intercultural learning process of noticing, comparing, and reflecting, findings revealed that they developed intercultural competence regarding their attitudes, knowledge, skills, and awareness. Implications for facilitating students' intercultural competence are discussed.     

An examination of the relationship between social self-efficacy and personal growth initiative in international context

The cross-cultural transitioning experience of international students has been viewed as a high-impact practice for student learning. International students experience both challenges and growth opportunities when they encounter new peoples and environments. However, limited research exists on the student factors that predict benefits, growth or resilience for international students through their cross-cultural transitioning experience. This study investigated social self-efficacy as a predictor of personal growth initiative amongst international students, above and beyond demographic and linguistic factors. In addition, the factorial structure of Personal Growth Initiative Scale-II was examined. Our results indicated that the perceived ability to successfully negotiate social situations and produce positive social interactions predict greater personal growth initiative and its dimensions regardless of students’ language proficiency. Moreover, results from the confirmatory factor analysis (CFA) provided further support for the first-order four-factor structure of the PGIS-II. Results have implications for improving international student integration, because efforts to support students’ social self-efficacy are linked to their personal growth initiative.