A “white elephant” in the library: a case study on loss of space from the Arizona Health Sciences Library at the University of Arizona

The Arizona Health Sciences Library is housed in a 4-story building that serves 4 University of Arizona colleges in Tucson. In October 2005, the dean of the college of medicine informed the library director that one floor of the library had to be converted to open classroom space by June 2006. Library staff planned and participated in the conversion of the space. Twenty thousand seven hundred square feet of library space (34% of public space in the building) was used briefly for large classes but is now rarely used. The space is now largely open and contains a variety of moveable seating and tables not suited for quiet study.     

Reinvisioning and redesigning “a library for the fifteenth through twenty-first centuries”: a case study on loss of space from the Library and Center for Knowledge Management,University of California,San Francisco

The University of California, San Francisco, is an academic health sciences campus that is part of a state public university system. Space is very limited at this urban campus, and the library building''s 90,000 square feet represent extremely valuable real estate. A planning process spanning several years initially proposed creating new teaching space utilizing 10,000 square feet of the library. A collaborative campus-wide planning process eventually resulted in the design of a new teaching and learning center that integrates clinical skills, simulation, and technology-enhanced education facilties on one entire floor of the building (21,000 square feet). The planning process resulted in a project that serves the entire campus and strengthens the library''s role in the education mission. The full impact of the project is yet unknown as construction is not complete.     

Integrating with users is one thing,but living with them? a case study on loss of space from the Medical Center Library,University of California,San Diego

The University of California, San Diego (UCSD) Medical Center is the primary hospital for the UCSD School of Medicine. The UCSD Medical Center Library (MCL), a branch of the campus''s biomedical library, is located on the medical center campus. In 2007, the medical center administration made a request to MCL for space in its facility to relocate pharmacy administration from the hospital tower. The university librarian brought together a team of library managers to deliberate and develop a proposal, which ultimately accommodated the medical center''s request and enhanced some of MCL''s public services.     

Exploring the “awakening effect” in knowledge diffusion: a case study of publications in the library and information science domain

Inspired by “sleeping beauties in science”, we proposed that the awakening effect in knowledge diffusion is ubiquitous, whereas the “prince” paper has the strongest effect. To test this hypothesis, a three-layer super-network model depicting the knowledge diffusion trajectory is designed and the diffusion path of the awakening effect (defined on the basis of influential strength) is simulated. In detail, the model is built based on the citation network and collaboration network of 63785 publications in the library and information science domain. Through meta-paths in this super-network, the influential strength of a paper and the awakening effect from neighboring papers can be quantified into 36 numerical features. By testing the effectiveness of these features in citation counts prediction, we try to prove our hypothesis. Thus an effective predictor in machine learning is trained upon these features. Using this predictor, we showed that most neighboring papers in the super-network had effects on future citation counts. The effectiveness of these features is again demonstrated through experiments on papers with different publication years. We also did a case study on papers that were significantly affected by the awakening effect, and found that the model proposed in this paper can also be used to explain some common phenomena in knowledge diffusion. All results show that the awakening effect could be not only ubiquitous but also quantifiable.     

Measuring Effectiveness and Efficiency of an Academic Library's Collection and Services of the Central Library,Allahabad University: Users’ Point of View

The main purpose of this study is to know the users opinion regarding the adequacy of the library's collection and to analyze the level of users’ satisfaction about the library collection, organization, facilities, and services. A well-structured survey was administered to the faculty members, research scholars, and students of the Allahabad University Library to collect data. Data show that the majority of the respondents believess that not only does the library possess an average collection, but the overall library's function, i.e., library collection, organization of collection, attitude of library staff, services, and IT-based services, is also rated average.     

The occurrence of brochantite on archaeological bronzes: a case study from Lofkënd,Albania

A technical study was conducted on a group of copper alloy artifacts excavated from the burial tumulus of Lofkënd (fourteenth–ninth century BCE) to identify the alloy compositions and methods of manufacture. The surface corrosion was also examined in order to understand the diagenetic processes affecting the preservation of the finds and their condition. Portable X-ray fluorescence spectroscopy, metallographic examination, and X-ray powder diffraction (XRD) analysis were used to characterize the alloy composition and identify the corrosion products present. XRD analysis showed the presence of brochantite (Cu₄SO₄(OH)₆) on five of the metallic artifacts. Brochantite is not commonly reported on archaeological bronzes from terrestrial sites, but is more readily found on copper alloy objects exposed to sulfur pollutants in the air or soil. The possible conditions that could have led to the formation of this corrosion on the bronzes from Lofkënd are discussed in the context of the particular burial environment found at the tumulus.     

A case study: the evolution of a ��facilitator model�� liaison program in an academic medical library

Question:

What type of liaison program would best utilize both librarians and other library staff to effectively promote library services and resources to campus departments?

Setting:

The case is an academic medical center library serving a large, diverse campus.

Methods:

The library implemented a “facilitator model” program to provide personalized service to targeted clients that allowed for maximum staff participation with limited subject familiarity. To determine success, details of liaison-contact interactions and results of liaison and department surveys were reviewed.

Results:

Liaisons successfully recorded 595 interactions during the program''s first 10 months of existence. A significant majority of departmental contact persons (82.5%) indicated they were aware of the liaison program, and 75% indicated they preferred email communication.

Conclusion:

The “facilitator model” provides a well-defined structure for assigning liaisons to departments or groups; however, training is essential to ensure that liaisons are able to communicate effectively with their clients.     

Using a World Café to Explore New Spaces and New Models for Front Line Services: A Case Study from the Irish University Library Sector

World Café, sometimes termed Knowledge Café, is now an established method of facilitating productive dialogue between a group or groups of people around an issue that matters to the group as a whole. Now a world movement, the methodology is straightforward and uses conversation as a key process to connect people, who may be from different organizations, age groups, cultures, continents, and so forth. Café conversations draw on the wisdom and creativity of the participants to explore issues of concern to them and to confront real life challenges. Following some background information and a brief review of the literature relating to the World Café, this article presents a case study of the application of the model to facilitate discussion and learning around a topic of common concern, frontline desk services, for 61 staff from 11 Irish academic libraries at Maynooth University (MU) Library in October 2015. This was part of a one-day staff development event: MU Library Innovation Day. The application of the World Café methodology is described. The results of the evaluation of the event are presented and discussed. Actions and outcomes are provided. Limitations of the case study are presented.     

The Emerging Library: Structure,Culture, and Lessons Learned from the Dissolution of a Combined Libraries–IT Organization

ABSTRACT

In 1997 the University of Southern California merged campus technology operations and the libraries into the USC Information Services Division (ISD). When the university dissolved ISD in 2006, the USC Libraries became a stand-alone entity for the first time in a decade. This article describes the USC Libraries’ approach to rebuilding an identity as an active partner in teaching, learning, and research at USC. It outlines the planning process used to develop a new organizational structure, highlights practical and cultural challenges that followed the dissolution, and describes several significant lessons learned.     

Optimizing library's organizational climate through improvement of the weak scales identified by ClimateQUAL™ surveys: A case study of Nanjing Agricultural University Library

Nanjing Agricultural University Library (NAU Library) performed an organizational climate assessment in 2011 with a revised ClimateQUAL™ scales and implemented some measures to optimize the weak areas identified. The second and third rounds of assessment were carried out in 2014 and in 2017 to examine the effects of such optimization measures. The results showed the scores increased overall. Data from the three rounds of assessments revealed that team work was markedly improved. Interpersonal conflict and task conflict decreased in the work place. However, the pattern of all the scales kept almost the same. Justice, Deep Diversity, Continual Learning, Stimulate & Competition, Organizational Commitment and Psychological Empowerment in the Workplace are in the bottoms of the curves of the survey results of 2011 and 2017. Librarians thought they were qualified for the job but they did not have a large impact on or a great deal of control over what happens in the library. Innate problems that influence the library climate have not been solved yet. Such issues need to be addressed at a societal level before changes are seen at an organizational level.     

A qualitative study of the academic,social, and cultural factors that influence students’ library use in a rural Ugandan village

The Kitengesa Community Library in rural Uganda is unique in that provides tailored collections and services for the community. This library, which was built in 2002, serves a small but diverse population including a large number of secondary school students who live in the area. Previous research on the impact of this library on the surrounding community revealed that the library influences reading habits, reading culture development, and the availability of locally relevant information. This is especially true for young adults, who represent Uganda's fastest growing population. Only 18 percent of girls and 20 percent of boys are enrolled in secondary school, rendering this group of students (ages 13–17) particularly vulnerable to a wide range of social and economic challenges. School libraries in Uganda are rare, and in this case, the Kitengesa Community Library serves as a de facto school library. Previous research by Dent and Yannotta (2005) revealed that secondary school students are among the heaviest users of the Kitengesa Community Library, and this qualitative study represents an attempt to characterize students' library use experiences across academic, social, and cultural domains. Findings suggest that the student experience consists of five factors – personal improvement, reading culture development, academic support, learning independence, and reducing isolation. There is a growing network of rural village libraries in Africa and the findings from this study will be used to inform development of additional library services and resources to better support student learning and interpersonal growth.     

Slavic and East European Collections at the University of Toronto Library: From the Great Fire to the Deep Freeze, 1890−1948

ABSTRACT

This article explores the history of the Slavic and East European collection at the University of Toronto Libraries from the great fire of 1890 to the beginning of the Cold War. The author contextualizes the history in relation to the development of Russian studies at the University, and the creation of a formal program of Slavic studies in 1949. Particular emphasis is placed on gifts and bequests of library material.     

We Care—Virtually and in Person: A User-Centered Approach to Assessment,Implementation and Promotion of Library Resources and Services to a Remote Graduate Campus

ABSTRACT

The article relates how the Brooklyn Campus Library of Long Island University, despite limitations of physical distance and the varying conditions of the remote graduate campus at Westchester, makes every effort to face each challenge creatively with practical solutions for implementation. We share our findings and experiences—what worked and what did not—and what remains to be done in terms of supporting the curricula and bringing library resources and services to a mixture of remote site users. The authors recount how the gap between reality and the ideal is reduced and unique issues relevant to remote users are resolved by the Brooklyn Campus Library, in collaboration with other units of Long Island University. We relate how we combine library instruction with our marketing efforts to promote library resources and services. We also analyze survey data and interlibrary loan statistics to assess our success. The article contributes to the ongoing discussion of improving and promoting library resources and services to remote sites.     

Report on the Library of Congress Conference on Bibliographic Control for the New Millennium: Confronting the Challenges of Networked Resources and the Web,Held Nov. 15–17, 2000, in Washington,DC

ABSTRACT

It has been widely recognised that MLS courses and on-the-job training need to be supplemented by continuing professional development (CPD), if catalogers are to fulfil their potential and remain in the field. The results of a questionnaire survey show that catalogers and other metadata specialists are undertaking a broad range of CPD activities, and would welcome more opportunities. They are especially keen on short courses, but also interested in more formal and longer-term programs, and are looking to upgrade their skills and knowledge in both traditional and emerging areas. While most think that their CPD efforts can advance their careers, many catalogers consider levels of support from employers and the profession to be less than adequate.     

Addressing institutional potential loss of records and knowledge in Africa: The case of the ECA institutional repository – A knowledge base on African socio-economic development

In its 50 years of existence, the United Nations Economic Commission of Africa (UNECA) has created and holds a vast quantity of information and knowledge in a variety of formats, including printed and electronic. These represent the corporate memory, providing historical evidence of its actions and decisions. The information resources include published materials such as flagship publications, journal articles, conference proceedings, technical reports, mission reports, annual reports, working papers, policy briefs, speeches and other grey literature, all which outline important research or decisions that have been made on the economic and social development in Africa. In 2009 the Library was awarded seed funding to implement the ECA Institutional Repository (IR). This paper discusses the various activities that have been undertaken to realize the project including; highly customized Dspace installation to support the MARC21 metadata, digitization, migration of metadata from the Library Integrated Management System (HORIZON) and, customization of the Dspace workflow to enable review of imported records. The paper also highlights lessons learnt, challenges and some of the best practices developed throughout the implementation and roll out of the ECA IR project. The Institutional Repository at http://repository.uneca.org/ is the first of its kind within the United Nations Secretariat and offers unique knowledge and information not available elsewhere pertaining to regional programmes, decisions and resolutions promoting social and economic development of Africa.     

“There is a fine line between one’s personal life and professional one”: handling employee sexual harassment on facebook from the victim’s perspective

Sexual harassment is an interdisciplinary topic in organizational research that has received increased attention with the rise of the #MeToo movement. The online environment has complicated the experiences of employees who are sexually harassed by a coworker. One particular medium where online sexual harassment occurs is on social networking sites (SNS), such as Facebook. This research report examined how victims of sexual harassment believe organizations should handle online sexual harassment. We qualitatively coded 153 responses to the question, “What else do you think employers could do to handle sexual harassment on Facebook?” Our findings demonstrated a clear tension between whether harassment on Facebook is a private concern of the employee or a public concern of the employer/organization. Some victims advocating keeping work friends off of Facebook, while others suggesting having open door policies, conversations, and/or trainings. The difference in these approaches illuminates how the victims grappled with the public/private tension, and whether the organization should be made aware of their situations or if victims should handle it themselves. Implications of this research suggest that the blurred boundaries between employee face-to-face and online sexual harassment should continue to be explored, including why victims report harassment and to whom they report it.     

A Resource That Inspires: Exploring the “Include” Foundation of the National School Library Standards for Learners,School Librarians,and School Libraries

The American Association of School Librarians (AASL) has offered a multi-layered approach to serving our schools with the National School Library Standards for Learners, School Librarians, and School Libraries. The AASL Standards provide a valuable resource for professional development and a touchstone to inspire us to consider anew the basic elements of our profession. In this first column, one of the six Shared Foundations, “Include”, provides a way to consider several issues important to school libraries.