The Impact of Student Learning Outcomes Assessment on Technical and Professional Communication Programs

Because of accreditation, budget, and accountability pressures at the institutional and program levels, technical and professional communication faculty are more than ever involved in assessment-based activities. Using assessment to identify a program's strengths and weaknesses allows faculty to work toward continuous improvement based on their articulation of learning and behavioral goals and outcomes for their graduates. This article describes the processes of program assessment based on pedagogical goals, pointing out options and opportunities that will lead to a meaningful and manageable experience for technical communication faculty, and concludes with a view of how the larger academic body of technical communication programs can benefit from such work. As ATTW members take a careful look at the state of the profession from the academic perspective, we can use assessment to further direct our programs to meet professional expectations and, far more importantly, to help us meet the needs of the well-educated technical communicator.     

The Impact of Student Learning Outcomes Assessment on Technical and Professional Communication Programs

Because of accreditation, budget, and accountability pressures at the institutional and program levels, technical and professional communication faculty are more than ever involved in assessment-based activities. Using assessment to identify a program's strengths and weaknesses allows faculty to work toward continuous improvement based on their articulation of learning and behavioral goals and outcomes for their graduates. This article describes the processes of program assessment based on pedagogical goals, pointing out options and opportunities that will lead to a meaningful and manageable experience for technical communication faculty, and concludes with a view of how the larger academic body of technical communication programs can benefit from such work. As ATTW members take a careful look at the state of the profession from the academic perspective, we can use assessment to further direct our programs to meet professional expectations and, far more importantly, to help us meet the needs of the well-educated technical communicator.     

Using Focus Groups to Examine the Consequential Aspect of validity

How can focus groups be used to examine issues of consequential validity in large-scale assessment? In relation to a new large-scale assessment, what are teacher concerns, and how do these concerns differ by type of school district? What are the strengths and weaknesses in this approach to looking at consequential validity?     

Focus Groups Help to Focus the Marketing Strategy

ABSTRACT

A marketing director in a higher education academic center in the D.C. area initiated a market study. The study's purposes were to (1) develop a better understanding of how the academic program benefits the center's target student population, and (2) incorporate this knowledge in the development of marketing plans to increase enrollment. The focus group methodology was used in the study. Three focus group sessions were conducted in the center in April, 1993. The study's methodology results and conclusions are discussed.     

How Much is Enough? The Assessment of Student Work in Technical Communication Courses

This article reports the findings of a national survey of members of the Association of Teachers of Technical Writing (ATTW). The survey focuses on practices of assessing student classroom work and specifically asked technical writing instructors what they assess, how they assess, and what they would like to do to assess their students optimally. In addition to reporting responses to these questions, the article concludes with recommendations for improving student assessment practices at the departmental, programmatic, and course levels.     

Using Focus Groups in the Marketing of Higher Education

No abstract available for this article.     

An Empirical Assessment of Cooperative Groups in Large, Time-compressed, Introductory Courses

We measured student knowledge and motivation at the beginning and end of a three-week general psychology course. Two large lecture sections (N = 215 and N = 154) were compared; one used a cooperative learning process, and one did not. Student knowledge significantly improved in both sections, but there was no additional benefit derived from using cooperative learning. Interestingly, student motivation significantly decreased in the cooperative learning section. With recognition of the study’s limitations, we conclude that cooperative learning has limited efficacy in large enrollment, compressed courses. Dawn Vreven is an Assistant Professor of Psychology at the University of Wisconsin Oshkosh. She received her Ph.D. from Brown University. Her research interests include visual perception and cognition. Susan McFadden is a Professor of Psychology at the University of Wisconsin Oshkosh. She received her Ph.D. from Drew University. She co-edits the “Teaching Tips” column for the Association for Psychological Science’s Observer and has published a number of articles on teaching and learning. This work was supported by the University of Wisconsin Oshkosh’s Scholarship of Teaching and Learning Program.     

Using Focus Groups,Expert Advice,and Cognitive Interviews to Establish the Validity of a College Student Survey

This study focused on how the design of a national student survey instrument was informed and improved through the combined use of student focus groups, cognitive interviews, and expert survey design advice. We were specifically interested in determining (a) how students interpret the items and response options, (b) the frequency of behaviors or activities associated with the response options, (c) if the items are clearly worded and specific enough to produce reliable and valid results, and (d) if the items and response categories accurately represent students' behaviors and perceptions. We collected focus group data from 8 colleges and universities as part of a nationally funded research project on student engagement. The findings provide additional insight into the importance of using focus groups and cognitive interviews to learn how students interpret various items and what different responses really mean.     

Using Focus Groups to Study Consumer Understanding and Experiences with Tamper-Evident Packaging Devices

ABSTRACT:  A focus group with an educational component was used to help initiate a new research hypothesis. Early-stage development of a new tamper-evident invention was improved with input from a consumer focus group. The focus group comprised consumers who were shown several tamper-evident devices, including a new color-changing cap under active development. We found that consumers understood tamper-evident food packaging and recognized when devices were triggered. Most said that they always checked tamper-evident food packaging but further query revealed that they only did this for certain products. Consumers were ambivalent about paying more for foods protected by tamper-evident devices, including the color-changing one. None rejected the color-changing device but some recommended changes that would improve the invention. Some mentioned that new devices are unnecessary because current technology is effective in keeping food safe. An educational session conducted in conjunction with the focus group sessions showed that some peoples' initial negative attitude changed to positive support for new color-changing devices after learning about food security concerns. We found that a focus group was useful for shaping academic research and identifying the most practical outcomes. A focus group provided a unique interactive assessment of consumers' understanding of the usefulness and critical research needs in developing a tamper-evident device.     

Focus on the Facts: Using Informational Texts Effectively in Early Elementary Classrooms

Effective use of informational texts in early elementary grade classrooms can extend and expand children’s knowledge of the world and provide critical skills necessary for success in the information age. This article suggests several research-based instructional activities that will enhance children’s ability to use and comprehend informational texts.     

Training Technical and Professional Communication Educators for Online Internship Courses

ABSTRACT

This article explores how to train educators to teach online internship courses. The article introduces an online internship course focused on workplace communication available to students across the university. Approaches to training educators to teach this course include requiring educators to immerse themselves in experiential learning situations, leveraging innovative uses of contemporary technologies for communication, and reflecting on online teaching processes.     

Global Partnerships: Positioning Technical Communication Programs in the Context of Globalization

Globalization is radically transforming technical communication (TC) both in the workplace and in higher education. This article examines these changes and the ways in which TC programs position themselves amid globalization, in particular the ways in which they use emerging global partnerships to prepare students for global work and citizenship. For this purpose, the authors report on a Council for Programs in Technical and Scientific Communication-supported exploratory study of current partnership initiatives in TC programs. The study indicated a high level of activity, planning, and interest in global partnerships and revealed a range of creative and innovative partnerships that systematically integrate new opportunities for experiential learning, collaborative international research, and civic engagement in a global context into programs and their curricula. Partnerships also emphasize cultural sensitivity, equal partner contribution, and mutual benefit, thus offering alternatives to emerging global trade visions of higher education. The article also identifies key challenges that partnerships face, suggesting implications for programs and the field as a whole to facilitate successful partnerships.     

Global Partnerships: Positioning Technical Communication Programs in the Context of Globalization

Globalization is radically transforming technical communication (TC) both in the workplace and in higher education. This article examines these changes and the ways in which TC programs position themselves amid globalization, in particular the ways in which they use emerging global partnerships to prepare students for global work and citizenship. For this purpose, the authors report on a Council for Programs in Technical and Scientific Communication-supported exploratory study of current partnership initiatives in TC programs. The study indicated a high level of activity, planning, and interest in global partnerships and revealed a range of creative and innovative partnerships that systematically integrate new opportunities for experiential learning, collaborative international research, and civic engagement in a global context into programs and their curricula. Partnerships also emphasize cultural sensitivity, equal partner contribution, and mutual benefit, thus offering alternatives to emerging global trade visions of higher education. The article also identifies key challenges that partnerships face, suggesting implications for programs and the field as a whole to facilitate successful partnerships.     

A Case for Metic Intelligence in Technical and Professional Communication Programs

Metis is an underexplored rhetorical counterpart to phronesis that can be described as a flexible, innovative intelligence used in unexpected or unprecedented situations. This article explores metis in relation to techne, praxis, and phronesis, arguing that our programs should strive to cultivate students' metic intelligence through client projects and service-learning experiences. Adapting Agile project management strategies used in software development may offer one means of scaffolding this learning.     

Using Personal Growth Groups in Multicultural Counseling Courses to Foster Students' Ethnic Identity Development

This study was designed to examine the relationship between personal growth group (PGG) experiences in multicultural counseling courses and counseling students' ethnic identity development. Differences in ethnic identity development were compared between counseling students who participated in a PGG experience as part of a multicultural counseling course and those who did not. Group session impacts were also examined. Results indicated that counseling students who participated in PGGs as part of a multicultural counseling course experienced significantly greater ethnic identity development than did counseling students not participating in such groups. Recommendations for further research are provided.     

提高通用技术课的技术含量

文章引用了"兴趣和成就动机对学习的积极作用"、维果茨基的"最邻近发展区理论"、马斯洛的"需要层次理论"等心理学原理。在分析了学生的认知心理特点和学习特点基础上,结合通用技术课程标准,本文指出了提高通用技术课技术含量的必要性,提出了提高通用技术课技术含量的方法。即教师必须在教学中用技术吸引学生;用技术挑战学生;用创新鼓舞学生。结合教学实践和具体案例,本文进一步分析了该方法的可行性以及对提高学生技术素养的作用。     

Shifting the Focus of Undergraduate Physics and Engineering Courses

Science & Education -     

Gender,Technology, and the History of Technical Communication

This article considers why women have been absent from the history of technical communication. It discusses research from the history of technology suggesting that notions of technology, work, and workplace may be gendered terns. The piece concludes with several suggestions for defining technical communication so the significant works of women will not be excluded from the discipline's history.