利用期刊资源提供知识服务

国外大学图书馆在知识生产与服务方面，为我们提供了先进的经验。大学图书馆利用先进经验进行知识生产，为教学科研以及读提供知识服务。     

Development of methodologic tools for planning and managing library services. II. Measuring a library's capability for providing documents

A method of measuring a library's capability for providing the documents its users need has been developed. The library is tested with a representative sample of such documents to determine how long would be required for users to obtain these documents. Test results are expressed in terms of a Capability Index, which has a maximal value of 100 only if all the sample documents are found "on shelf." Specific tests employing samples of 300 documents have been developed that are appropriate for academic and for "reservoir" biomedical libraries. Realistic field trials have demonstrated that these two tests are practical to administer and that test results are adequately reproducible. When strict comparability is not important, a library can test itself. In assessing a reservoir library, test results are supplemented by data on its typical processing time for interlibrary loan requests. Currently these tests are being used in a national survey. The general method is applicable to other types of libraries, provided appropriate test samples are established. If their limitations are clearly understood, these "Document Delivery Tests" can be valuable tools for planning and managing library services.     

虚拟参考咨询服务政策比较研究

虚拟参考咨询服务政策是指提供虚拟参考咨询的机构为开展虚拟参考咨询工作而制定的行动准则。以此,通过对国内虚拟参考咨询服务政策的对比分析,提出若干完善其服务政策的措施。     

Checklists for nursing libraries: checklist 7, organizations providing audio-visual services

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