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《The Reference Librarian》2013,54(27-28):105-122
The traditional library organization for over forty years has been divided into technical services and public services. The age of automation, however, is bringing these two areas much closer together, and in some large academic libraries, the technical services librarian and the public services librarian are the same person. The work done in serials acquisitions and collection development is now available online in many libraries. Several libraries also have automated serials control and cataloging capabilities. With the advent of online access to serials, reference, interlibrary loan and library instruction services have simplified the work demands for the reference librarian. This conclusion suggests that cooperation between technical services and public services is the logical solution to provide the best possible service to the library patron. 相似文献
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The Interlibrary Loan Department at National-Louis University has operated as a separate department under the traditional interlibrary loan model for the past several years. The continuiing increase in demand for services coupled with a minimal increase in staffing levels at National-Louis has necessitated a re-evaluation of that structure. In addition, participation in IllINET ONLINE has resulted in a blurring of the traditional distinction between circulation and interlibrary load operations. This paper looks at the current trends in interlibrary loan operations in academic libraries and compare those trends to the evolving structure within the University Lirbary an NLU. 相似文献
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《The Reference Librarian》2013,54(51-52):267-279
Distance education is increasingly familiar in higher education, and librarians grapple with ways to effectively reach students who are geographically distant from the main campus and from each other. Although technology has increased access to library resources for many students, using the various systems often poses real obstacles. This paper describes a team-taught research/writing class for adult students who are geographically dispersed across the state. The course is taught in a traditional face-to-face classroom for one weekend and the remainder of the course is conducted over a computer conferencing system. Computer conferencing can supplement and extend human contacts between students and faculty. Linfield College's (Oregon) research/writing class is described, and pros and cons of computer conferencing are discussed. 相似文献
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《The Reference Librarian》2013,54(51-52):147-159
Students benefit from a collaborative learning situation by taking greater responsibility for their education, broadening their perspectives, and improving their skills in academic and social interactions. Libraries bring together students from all disciplines and are a natural center for interaction. Librarians who employ collaborative learning techniques in their bibliographic instruction sessions may benefit from a better understanding of current research and theoretical discussions, much of which is taking place in composition studies. Collaborative learning and a social constructionist theory of knowledge should prompt us to reexamine our teaching methods as well as out associations with other faculty. 相似文献
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《The Reference Librarian》2013,54(33):103-109
In recent years, reference librarians have properly accorded online and CD-ROM services much attention. But the first, simplest, and often most effective telecommunications tool available to reference librarians is the familiar telephone. Unfortunately, many reference librarians do not fully utilize the great potential of the telephone as an information-gathering tool either because they lack long-distance calling capability or are reluctant to use it. Reference librarians lacking the long-distance connection are urged to work toward making it available. Examples of how the telephone can be used to expand the reference librarian's reach are provided. 相似文献
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《The Reference Librarian》2013,54(30):191-205
The Anne Arundel County Public Library developed a three phase reference project. During Phase I (12 months) a committee conducted a study of the reference holdings among the 13 branches and developed a core list of 250 reference titles for each branch. In Phase II (six months) the library explored ways to have staff learn to use these reference titles. Each branch would develop a lesson plan, questions/activities, to teach both the preparer and taker the organization and content of a reference title. A training team presented a workshop on examination of reference titles and preparation of lesson plans. Participants practiced both. In Phase III (14 months) each branch develops its own lesson plan on a subject area of the core list. After all plans are developed, one plan is sent to each staff member monthly to complete. At the end of Phase III, an evaluation mechanism will be initiated to test the transfer of learning. 相似文献
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《Behavioral & Social Sciences Librarian》2013,32(1-2):111-129
No abstract available for this article. 相似文献
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Roxanne MissinghamAuthor vitae 《Government Information Quarterly》2011,28(3):426-434
Parliaments around the world are becoming aware that they, and the individual members of the parliament, can use digital technologies to support greater engagement with citizens and their communities. This article reports on communication patterns of the Parliament of Australia and the community, the potential of Web 2.0 to increase engagement and accountability and research with the Australian community and members of the parliament on information needs for a new website implementing interactivity. 相似文献
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《The Reference Librarian》2013,54(31):39-51
Based on one of her most popular workshops, Rubin discusses the rise in displays of anger at the library and offers practical tips on how to calm the irate patron. She addresses the problem of "anger fallout" onto the library staff member involved and suggests coping methods both for individuals and libraries as administrative entities. In her workshops, participants can try out various techniques and practice new approaches. Rubin states that the tips in the article are just a starting point and suggests both further reading (a bibliography is appended) and lots of practice! 相似文献