Cultural differences in the perception of critical interaction behaviors in global virtual teams

We investigated whether members of virtual teams from the U.S., India, and Belgium perceived the same interaction behaviors to be critical for team functioning as Dutch members from an earlier study. Thirteen virtual team workers from the U.S., 11 from India, and 11 from Belgium were interviewed by means of the Critical Incident Technique Flanagan [Flanagan, J. C. (1954). The critical incident technique. Psychological Bulletin, 51, 327–358]. The total number of critical incidents from all countries was 493 and most incidents could be grouped into the same 13 categories as those found in the original Dutch study. However, the results showed that the distributions of the critical incidents from the American, Indian, and Belgian respondents differed from those of the Dutch. Indian and Belgian respondents also mentioned a new category of critical incidents: Respectfulness. The cultural differences were interpreted by means of Hofstede's [Hofstede, G. (2001). Cultures consequences: comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, California, U.S.: SAGE Publications] dimensions.     

The double-edged sword of identification. The divergent effects of identification on acculturation stress among Ukrainian immigrants in Poland

Research on the ‘social cure’ points to the many positive outcomes of having strong social identifications for minority and immigrant groups. At the same time, identification is a multi-faceted psychological phenomenon, combining three dimensions: ingroup centrality, ingroup affect, and ingroup ties. The main aim of the present study was to assess the divergent effects of these three facets of social identification on acculturation stress experienced by the members of two ethnolinguistic communities of Ukrainian immigrants in Poland. The study found that ingroup centrality was related to higher levels of acculturation stress, whereas positive ingroup affect and strong ingroup ties were related to lower acculturation stress. Additionally, the immigrant community who speak Ukrainian as their mother tongue reported stronger Ukrainian identification than those declaring Russian as their mother tongue, leading to lower levels of acculturation stress among members of this community. The present study suggests that those aspects of identification that promote exclusivity (ingroup centrality) can be maladaptive in the process of acculturation, whereas the more binding ones (ingroup ties and affect) facilitate acculturation.     

Arab Mediterranean youth's values: The role of values and value congruence on intentions to Emigrate

This paper analyses the role of personal values, value congruence and intentions to emigrate among Middle East and North Africa (MENA) youth. We use a survey data set (N = 8.087) from Algeria, Egypt, Lebanon, Morocco, and Tunisia, collected among respondents aged 15–29. Results showed that beyond demographic characteristics, such as being male, highly educated and not having a job, personal values predicted higher chances of reporting intentions to emigrate. Logistic regression results showed that stimulation and achievement values predicted higher, and tradition values predicted lower chances of reporting intentions to emigrate. Furthermore, value congruence (i.e., having similar values as those of most of their co-nationals) was related to lower chances of reporting intentions to emigrate. These results support the notion that those who intend to emigrate differ from their co-nationals in terms of value priorities. We discuss the policy implications of our findings.     

Inter-religious feelings of Sunni and Alevi Muslim minorities: The role of religious commitment and host national identification

This paper examines inter-religious attitudes from the perspective of Muslim minorities living in Western Europe. We examine both Sunni and Alevi Muslims of Turkish origin living in Germany and the Netherlands, and focus on their global feelings towards multiple religious out-groups (Christians, Jews, Muslim out-group, and non-believers). We hypothesize that Sunnis would dislike religious out-groups more than Alevis, and that these group differences in religious out-group feelings can be explained by group differences in host national identification and the three B’s of religious commitment: belonging (religious identification), behaviour (religious practices), and belief (liberal values). Sunnis were found to be rather negative towards Alevis, and Alevis were even more negative towards Sunnis. Furthermore, as expected, Alevis had more positive feelings towards Christians, Jews and non-believers, and this was related to their stronger host national identification, lower religious group identification, lower involvement in religious practices, and stronger endorsement of liberal values. We conclude by pointing at the need to distinguish between subgroups of Muslims instead of treating them as a uniform collective.     

Friendships and outgroup attitudes among ethnic minority youth: The mediating role of ethnic and host society identification

This study investigates among ethnic minority adolescents how friendships with ethnic minority and majority group peers are related to their attitudes towards the majority outgroup.Friendships with majority group peers are proposed to be indirectly related to outgroup attitudes through host society identification. Friendships with ethnic ingroup peers are proposed to be indirectly related to outgroup attitudes through ethnic ingroup identification.Hypotheses were tested longitudinally among ethnic minority adolescents (n = 244) who recently entered middle schools in the Netherlands. Lagged structural equation models showed that friendships with majority group peers were related to stronger identification with the host society which was in turn related to improved attitudes toward the majority outgroup. Ingroup friendships and ingroup identification was not related to outgroup attitudes. Additional analyses indicated that the relation between host society identification and majority group friendships was bidirectional.     

Seeing the human in everyone: Multicultural experiences predict more positive intergroup attitudes and humanitarian helping through identification with all humanity

Prior research suggests two components of multicultural experiences—contact with cultural members and experiences with cultural elements—predict less prejudice via stronger identification with all humanity (IWAH). However, only one factor of IWAH (bond) was tested, and only United States samples were used. The present research examined both factors of IWAH (bond with, and concern for, all humanity) and used a nationally representative sample from Poland (N = 974), a more ethnically homogeneous and collectivist culture. We explored the association between multicultural experiences and negative intergroup attitudes (measured via fear of refugees, Islamophobia, and ethnocentrism) and humanitarian helping, and also tested the mediating role of both factors of IWAH on these attitudinal and behavioral outcomes. Results largely replicate and extend prior findings, revealing contact with cultural members directly predicted stronger bond with and concern for all humanity, and less negative intergroup attitudes toward “others” (but not humanitarian helping). In contrast, experiences with cultural elements directly predicted stronger concern for all humanity (but not bond) and greater humanitarian helping (but not intergroup attitudes). Bond with all humanity mediated the association between contact with cultural members and less negative intergroup attitudes, while concern for all humanity mediated the association between both components of multicultural experiences and greater humanitarian helping. Findings support the benefits of multicultural experiences and their association with stronger IWAH and more positive intergroup outcomes beyond the United States, and also indicate unique roles for the IWAH bond and concern factors. Cultural differences, limitations, and future directions are discussed.     

Team processes, team conflict, team outcomes, and gender: An examination of U.S. and Mexican learning teams

Team learning is growing rapidly in popularity in United States (U.S.) and Mexican universities. This instructional approach consists of using learning teams in which participants are required to work together regularly for a semester period of time and produce evaluated team outcomes. These team outcomes, along with their individual performance, have a significant impact on each individual's final assessment. We compare team processes, team conflict, team outcomes, and gender interaction in Mexican and U.S. student teams. U.S. teams report more team-oriented behavior and more cohesiveness, and Mexican teams report more self-oriented behavior and more conflict. Nationality (United States or Mexico) has a moderating effect on the relationship between gender heterogeneity and cohesiveness and conflict. Suggestions are given for applications and future research.     

Demographic and Religious Differences in the Dimensions of Self-Disclosure Among Hindus and Muslims in India

This paper discusses a survey, carried out by the authors, of Hindu and Muslim men and women in six Indian states to determine if social/cultural identities influenced self-disclosure. Specifically, an individual's sex, religious, and state identity were investigated. Results indicated that across religions, women disclosed more than men. Comparisons based on religious identification and state of birth revealed significant differences between Hindus and Muslims and between states of birth on self-disclosure. Results also suggest the predictive power of religious identification and state of birth vary dependent upon the dimensions of self-disclosure. Implications for future research include further examination of aspects of identity related to self-disclosure.     

Ethnic diversity and extremist attitudes in soccer teams: A multi-level investigation

It has been argued that sports contexts may be suitable venues for reducing intercultural hostility, including its more extreme forms, yet empirical evidence remains scarce. The present study investigated the main and interactive influence of two sets of factors on support for violent extremism: (a) ethnic diversity of teams, that is, the heterogeneity of the team members’ ethnic origins, and (b) team members’ intercultural perceptions, including perceived social capital, contact experiences and diversity ideologies within the team. Individual-level data from 257 players nested within 36 German soccer teams were combined with assessments of the ethnic diversity of each team based on a genealogical database. Multi-level analyses were conducted. Some evidence suggested that higher ethnic diversity within a team and frequent inter-ethnic contact between its players were associated with more extremism. However, cross-level moderation analyses showed that ethnic diversity was associated with less support for violent extremist groups when inter-ethnic contact quality was high. Perceptions of colorblind team ideologies that focus on minimizing/ignoring differences between groups were associated with lower threat perceptions and extremism. While social capital generally played little of a role, one social capital indicator, norms of behavior, was unexpectedly associated with higher threat perceptions. Overall, the present findings suggest that increasing ethnic diversity in sports teams may in itself not reduce extremist attitudes and sometimes may even backfire. Rather, how intercultural relations are managed within these contexts seems decisive. Prioritizing venues for positive contact experiences between soccer players of different backgrounds seems essential.     

When imagining intergroup contact mobilizes collective action: The perspective of disadvantaged and advantaged groups

The current studies aimed to reveal the potential role of imagined intergroup contact on collective action tendencies within a context of intergroup conflict. Study 1 (disadvantaged Kurds, N = 80) showed that imagined contact increased collective action tendencies and this effect was mediated by increased perceived discrimination and ethnic identification. Study 2 (advantaged Turks, N = 127) demonstrated that imagined contact also directly increased collective action tendencies, as well as perceived discrimination and relative deprivation among the advantaged group. No significant mediation emerged. At the same time, in line with literature, imagined contact led only the advantaged group members to display more positive outgroup attitudes. Findings suggest that in settings where ingroup identities and conflict are salient, imagined contact may not readily undermine motivation for social change among group members.     

Effects of Japanese national identification on attitudes toward learning English and self-assessed English proficiency

This research examined effects of Japanese national identification and attitude toward the United States on attitude toward learning English and self-assessed English proficiency among a sample of Japanese university students (N = 377). We assessed various components of Japanese national identification drawn from previous work by Kosterman and Feshbach [Kosterman, R., & Feshbach, S. (1989). Towards a measure of patriotic and nationalistic attitudes. Political Psychology, 10, 257–274] and Karasawa [Karasawa, M. (2002). Patriotism, nationalism, and internationalism among Japanese citizens: An etic-emic approach. Political Psychology, 23(4), 645–666], specifically: patriotism (positive identification with and affective attachment to country), nationalism (perceptions of national superiority and support for national dominance), internationalism (support for international goodwill and cooperation), and commitment to national heritage (devotion to national symbols and cultural heritage). Patriotism predicted less positive attitudes toward learning English, whereas nationalism, internationalism, and pro-U.S. attitudes predicted more positive attitudes toward learning English. Nationalism also predicted higher self-assessed English proficiency. These relationships remained after controlling for the instrumental value of English and demographic factors in multiple regression equations. Our findings highlight the need for closer examination of specific aspects of Japanese national identification, and their relationships with Japanese attitudes toward the English language.     

The perception of transcendent interest: Communication and identification in an emergent community

The interrelationships among five variables were analyzed in an effort to understand the process of community formation in a culturally plural metropolitan environment. The variables—perception of transcendent interest, perception of commonality, cooperative interaction, maintenance adaptation, and growth adaptation—were formulated by explicating and synthesizing the concepts of community, community identification, and coorientation. The perception of transcendent interest, described as the focal point of identification, and the basis of an emerging community, was found to correlate significantly with all the other four variables, but to be best predicted by cooperative interaction and maintenance adaptation. The study offers insight into the processes of acculturation and cultural group formation in a plural system.     

The cultural correlates of learning poverty: The roles of long-term orientation and power distance

Learning poverty, defined as being unable to read and understand a simple text by the end of primary school, is a critical social problem. Past studies on learning poverty have mostly focused on the role of economic and demographic factors but have seldom explored the role of culture. To address this gap, we examined whether national cultural values (i.e., power distance, individualism, masculinity, uncertainty avoidance, long-term orientation, and indulgence) were associated with learning poverty in 45 countries. Ecological analyses indicated that among the different cultural values, long-term orientation was negatively associated with learning poverty, but power distance was positively associated with it. These associations remained robust after accounting for the roles of economic and demographic factors. These findings extend the literature on learning poverty by emphasizing the cultural correlates of learning poverty. Theoretical and practical implications are discussed.     

Performing in a multi-cultural context: The role of personality

Performance in situations where individuals from multiple countries are operating in a foreign culture is an underexplored domain of organizational behavior. We test hypothesized relationships between Big Five personality factors and dimensions of international performance using a sample of 232 international business students from 14 countries studying in Mexico. The results indicate differential relationships between personality factors and performance dimensions that emphasize interacting with host nationals and students from other countries, adjusting to a foreign environment, and maintaining a positive attitude in a foreign country. We discuss theoretical and practical implications for understanding and influencing performance in multi-cultural contexts.     

Being tolerated and minority well-being: The role of group identifications

In recent decades, a norm of tolerating group differences has been promoted by laypeople and leaders as a way to manage cultural and religious diversity. But whether such a policy is beneficial for the targets’ sense of group belonging and well-being is unknown. This research investigates how being tolerated differs from being discriminated against and being accepted in its associations with affective well-being and ethnic and national identification of ethnic minorities. We test whether being tolerated is related to well-being through its association with both group identifications. With a sample of ethnic minority group members in the Netherlands (N = 518) we found that being tolerated is related to higher well-being through increased national identification, but not as strongly as being accepted. Being tolerated is different from experiencing discrimination against and being accepted, and its relations to well-being and group belonging often fall between those of discrimination and acceptance. Toleration is associated with higher well-being, but only to the extent that its targets feel included in the overarching national category.     

Discrimination and multicultural identity configurations: The mediating role of stress

The present research examines perceived discrimination as a predictor of how multicultural individuals negotiate and configure their different cultural identities within the self. We focused on three multicultural identity configurations: having one predominant identity (categorization), compartmentalizing one’s different identities, and integrating one’s identities. Since discrimination is related to intraindividual discordance and is stressful, we examined the mediating role of stress in the associations between discrimination and the identity configurations in 259 multicultural individuals. Mediation analyses revealed that greater discrimination predicted compartmentalization through greater stress, while lower discrimination predicted greater identity integration through lower stress. Categorization was not predicted by discrimination or by stress. Discrimination and stress appear to have damaging and depleting roles that hamper multiculturals’ capacity to reconcile their identities into a cohesive whole.     

International assignments: The role of social support and personal initiative

This study adapts components of Fay and Frese's nomological network of personal initiative (2001) and Caligiuri and Lazarova's model (2002) for the influence of social support on adjustment. Based thereon, a model for the relationship between personal initiative, social support and work adjustment was developed and tested. One-hundred twenty-seven expatriates answered an online questionnaire during and after their foreign sojourn. Results suggest that personal initiative of the expatriates and social support received from supervisors - but not from their co-workers - predicted job satisfaction, job stress and job performance of the expatriates. Social support and personal initiative have a strong relationship with successful work adjustment. Personal initiative moderates the relationship between social support from co-workers and job performance. There are practical implications for companies that send their staff on international assignments. Implications for the concept of personal initiative in expatriate adjustment research are discussed.     

Acculturation and cross-cultural adaptation: The moderating role of social support

Previous studies have consistently demonstrated the beneficial impacts of the acculturation strategy of integration and the detrimental impacts of the acculturation strategy of marginalization on adaptation outcomes. This study attempts to extend the existing literature by examining the potential moderating role of social support in the relationships between acculturation strategies and cross-cultural adaptation. Specifically, it was hypothesized that social support from family, local friends, and non-local friends would enhance the positive effects of the integration strategy and buffer the negative effects of the marginalization strategy on sociocultural and psychological adaptation. Participants were 188 Mainland Chinese sojourning university students in Hong Kong. Consistent with our predictions, social support from local friends was found to significantly moderate the effects of the integration and marginalization strategies on sociocultural and psychological adaptation. Unexpectedly, it was shown that social support from non-local friends significantly weakened the positive effect of the integration strategy on psychological adaptation. In addition, further analyses on the potentially domain-specific effects of acculturation strategies and social support on psychological adaptation showed that social support from local friends and non-local friends and acculturation strategies of integration and marginalization interacted to influence only one specific domain of psychological adaptation (mutual trust and acceptance). Implications of this study and possible explanations for the discordant findings are discussed.