Open source in the firm: Opening up professional practices of software development

Opening up firms to open source has changed professional programmers’ work in software development. In their work practice they must cope with two modes of software production: one based on proprietary, closed work situations, the other built around open source community ways of cooperation and knowledge sharing. In this article we present a study of how programmers cope with the co-existence of an industrial/commercial and a community/commons based mode of production. We analyze how they develop strategies to handle tensions that arise from contradictions between these two modes, and how it changes programmers’ approach towards open source software development in the company. The study covers proprietary companies that have gradually incorporated open source software (hybrid companies) and SMEs entirely built around open source business concepts (pure-play companies). Four strategies are elaborated and discussed in-depth: Engineering in the lab, Market driven tailoring, Developing the community consortium and Peer-production. At a more general level, the study contributes to our understanding of how the transformation of proprietary production processes into a more open mode of knowledge work is not only associated with company strategies, but also with tensions and new demands on how work is strategically handled by knowledge workers.     

Proprietary versus public domain licensing of software and research products

We study the production of knowledge when many researchers or inventors are involved, in a setting where tensions can arise between individual public and private contributions. We first show that, without some kind of coordination, production of the public knowledge good (science or research software or database) is sub-optimal. Then we demonstrate that if ‘lead’ researchers are able to establish a norm of contribution to the public good, a better outcome can be achieved, and we show that the general public license (GPL) used in the provision of open source software is one such mechanism. Our results are then applied to the specific setting where the knowledge being produced is software or a database that will be used by academic researchers and possibly by private firms, using as an example a product familiar to economists, econometric software. We conclude by discussing some of the ways in which pricing can ameliorate the problem of providing these products to academic researchers.     

Acceptance of monetary rewards in open source software development

The open source software (OSS) movement thrives on innovation and volunteer effort of developers. Scholars have expressed widespread concern about the sustainability of the OSS movement due to high levels of volunteerism. In this paper, we address a central challenge to the sustainability of OSS-developers’ acceptance of monetary rewards. We strive to explain why some OSS developers accept monetary rewards and others do not. Viewed through the theoretical lens of the private-collective innovation model (0395 and 0400), this allows us to describe when developers will accept private financial rewards. Our main research objective is to clearly map the web of relationships between causal antecedents, and developers’ acceptance behavior. Using a unique dataset that combines survey and behavioral measures, we find that – (a) intention to accept monetary rewards mediates the impact of motivational elements on developers’ acceptance of monetary rewards; (b) intrinsic and extrinsic motivations positively affect their intention to accept monetary rewards, community motivation negatively impacts intention and ideological motivation does not affect the intention to accept rewards and (c) these effects are obtained even after inclusion of several control variables. The theoretical and managerial implications of our work are described.     

A man on the inside: Unlocking communities as complementary assets

Since Teece's seminal paper explaining who were the gainers from technological innovation, increased globalization and the information and communication technology revolution have brought new ways for firms to organize and appropriate from innovation. A new more open model of innovation suggests that firms can benefit from sources of innovation that stem from outside the firm. The central theme of this paper is how firms try to unlock communities as complementary assets. These communities exist outside firm boundaries beyond ownership or hierarchical control. Because of practices developed by communities to protect their work, firms need to assign individuals to work in these communities in order to gain access to developments and, to an extent, influence the direction of the community. Using network analysis we show that some software firms sponsor individuals to act strategically within a free and open source software (FOSS) community. Firm sponsored individuals interact with more individuals than interact with them, and also they seek to interact with central individuals in the community. However, we can see differences in how individuals interact, depending on whether their affiliation is with a dedicated FOSS firm or an incumbent in the software industry. Apparently, some firm managers believe they need ‘a man on the inside’ to be able to gain access to communities.     

Rethinking the market-technology relationship for innovation

This paper revisits the ‘what causes innovation — market pull or technology push?’ debate to argue that the conceptualisation is flawed and that the firm is the only ‘agent’ capable of innovative action. The paper differentiates between ‘use’, ‘need’ and ‘intended use’ to obtain greater precision with respect to the technology-market matching process that is fundamental to innovation. The validity of the approach is demonstrated through empirical examples. These examples also show the value of distinguishing between two types of market concept used by the innovating firm. These are the ‘reference market’ which is a traded product that is a principal source of ‘use’ ideas for the mental construction of the ‘innovation market’ concept. It is the latter that can be thought to guide the construction of innovative production technology.     

Regionally asymmetric knowledge capabilities and open innovation: Exploring ‘Globalisation 2’—A new model of industry organisation

This paper proposes to review and assess social scientific debate about the origins and nature of innovation in modern society. It focuses on three sub-sets of conceptualisation, critique and commentary that refer specifically to sub-national or regional innovation systems. Research in the latter field has grown enormously in recent years. Moreover, new perspectives from other disciplines than regional science have been promoted. One distinctive view of relevance in that it is focused on the role in innovation of specific ‘entrepreneurial universities’ in relation to industry and government is, of course, the ‘Triple Helix’ approach. This is reviewed and sympathetically critiqued. A second view, less sympathetically critiqued here, is one that itself attacks all so-called ‘new regionalism’ for stressing the importance of institutions, industry embeddedness and the micro-science of regional economic development. Dazzled by ‘Globalisation 1’ and the totalising power of ‘scale’ geographies, this rejection of the worth of spatial analysis at less than the global or national ‘scalar envelope’ is assessed for its potential insights into weaknesses of the regional innovation systems approach but found wanting in both technical accuracy and scholarly competence. Finally, the state of the art in regional innovation systems research is sketched by reference both to recent longitudinal findings and elaborations into specific technological fields, particularly but not only Bioregional Innovation Systems that help move us towards a newer theory of economic geography in the knowledge economy, based on ‘regional knowledge capabilities.’ The analysis conclusively proposes ‘Globalisation 2’, a ‘ground-up’ knowledge-driven evolution of the earlier ‘top-down’ multilateral trade institution and corporately driven ‘Globalisation 1.’     

Guarding the commons: how community managed software projects protect their work

Theorists often speculate why open source and free software project contributors give their work away. Although contributors make their work publicly available, they do not forfeit their rights to it. Community managed software projects protect their work by using several legal and normative tactics, which should not be conflated with a disregard for or neglect of intellectual property rights. These tactics allow a project’s intellectual property to be publicly and freely available and yet, governable. Exploration of this seemingly contradictory state may provide new insight into governance models for the management of digital intellectual property.     

The bumpy road of technology partnerships: Understanding causes and consequences of partnership mal-functioning

Research on technological partnerships has traditionally sought explanation of their high failure rates in partner characteristics and relationship features. This study introduces the notion of a ‘bumpy road’ in technology partnerships which refers to undesired outcomes such as ‘partnership mal-functioning’ and ‘instability’ to the degree to which innovation activities are hampered. We explain how firm-level strategies can reduce the probability of a ‘bumpy road’ in partnerships. We also assess the impact of this ‘bumpy road’ on innovative performance. We find that firms that excel in diversification of external activities (in terms of different types of partners) perform best. Moreover, a persistent product oriented innovation strategy geared at developing new products, new markets, or higher product quality will yield more stable partnership outcomes. Our results confirm that engagement in partnerships is beneficial for innovative performance. However, firms that experienced a ‘bumpy road’ in their technological partnerships have to pay a price in terms of a negative effect on their innovative performance.     

Entrepreneurship: Exploring the knowledge base

Entrepreneurship research has a long tradition and since the 1980s the field has grown significantly. In this study we identify the ‘knowledge producers’ who have shaped the field over time and their core entrepreneurship research works. A unique database consisting of all references in twelve entrepreneurship ‘handbooks’ (or state-of-the-art books) has been developed. The chapters in these handbooks were written by experts within the field, and it can be assumed that the most frequently cited references represent ‘core knowledge’ with relevance to entrepreneurship research.From our analysis, it appears that entrepreneurship is a rather changeable field of research, closely linked to disciplines such as ‘management studies’ and ‘economics’. Over time, the field has become more formalized with its own core knowledge, research specialities and an increasing number of ‘insider works’. However, it is still based on some fairly old theoretical frameworks imported from mainstream disciplines, although during the last decade we have seen the emergence of a number of new field-specific concepts and theories. We argue that to successfully develop entrepreneurship research in the future, we need to relate new research opportunities to earlier knowledge within the field, which calls for a stronger ‘knowledge-based’ focus. We would also like to see greater integration between the fields of entrepreneurship and innovation studies in the future.     

On the innovativeness of foreign affiliates: Evidence from companies in The Netherlands

In examining the distinctive contributions of foreign subsidiaries and domestic firms to innovative performance in Dutch manufacturing, the paper shows that foreign ownership is an important factor in explaining inter-firm differences affecting innovativeness. It characterizes innovativeness by distinguishing between products that are new to the firm (‘imitative’ innovations), and those products that are new to the market (‘real’ innovations). It uses firm-level data for 4780 firms which took part in the Community Innovation Survey (CIS-2) for 1996 in The Netherlands. It concludes that foreign subsidiaries are more innovative, they are more likely to introduce ‘imitative’ as well as ‘real’ innovations compared to domestic firms. In comparison with the population of innovative companies, however, there is greater heterogeneity among foreign subsidiaries, i.e. they are not more likely to introduce ‘real’ innovations if they cannot utilize knowledge transfer from an associated company.     

Why do commercial companies contribute to open source software?

Many researchers have pointed out that the open source movement is an interesting phenomenon that is difficult to explain with conventional economic theories. However, while there is no shortage on research on individuals’ motivation for contributing to open source, few have investigated the commercial companies’ motivations for doing the same. A case study was conducted at three different companies from the IT service industry, to investigate three possible drivers: sale of complimentary services, innovation and opensourcing (outsourcing). We offer three conclusions.     

Email overload: Exploring the moderating role of the perception of email as a ‘business critical’ tool

The management of email remains a major challenge for organisations. In this article, we explore the extent of the perceptions of email as a business critical tool within an organisation and how the level of such perceptions may moderate the level of email overload experienced by individuals within the organisation. Data from a sample of 1100 employees of a multinational technology firm are analysed using multivariate techniques. The results suggest that without a clearly stated code of email practice within an organisation, there are likely to be large variations in what is perceived as ‘business-critical’ email and, as a result, a substantial amount of email generated within the organisation may not be ‘business-critical’, potentially increasing the level of ‘email-overload’ experienced by individuals within the organisation.     

Scholarly research and information practices: a domain analytic approach

This paper deals with information needs, seeking, searching, and uses within scholarly communities by introducing theory from the field of science and technology studies. In particular it contributes to the domain-analytic approach in information science by showing that Whitley’s theory of ‘mutual dependence’ and ‘task uncertainty’ can be used as an explanatory framework in understanding similarity and difference in information practices across intellectual fields. Based on qualitative case studies of three specialist scholarly communities across the physical sciences, applied sciences, social sciences and arts and humanities, this paper extends Whitley’s theory into the realm of information communication technologies. The paper adopts a holistic approach to information practices by recognising the interrelationship between the traditions of informal and formal scientific communication and how it shapes digital outcomes across intellectual fields. The findings show that communities inhabiting fields with a high degree of ‘mutual dependence’ coupled with a low degree of ‘task uncertainty’ are adept at coordinating and controlling channels of communication and will readily co-produce field-based digital information resources, whereas communities that inhabit fields characterised by the opposite cultural configuration, a low degree of ‘mutual dependence’ coupled with a high degree of ‘task uncertainty’, are less successful in commanding control over channels of communication and are less concerned with co-producing field-based digital resources and integrating them into their epistemic and social structures. These findings have implications for the culturally sensitive development and provision of academic digital resources such as digital libraries and web-based subject portals.     

建立开放式标准,共建共享开放的信息资源平台

开放源程序为软件设计提供了更多的机会和便利条件。开放式项目成功与否取决于对软件目标观察的透明度和基本功能的相关定义，这项非常重要的定义工作常常通过开放式标准来开展的。开放式标准制定与完善，与所有以互联网为技术平台相关行业的发展前景密切相关。因此，本文论述了完善规范开放式标准重要性，以及图书信息行业积极参与相关标准制定的迫切性。     

An analysis of image retrieval behavior for metadata type image database

The aim of this paper was to analyze users’ behavior during image retrieval exercises. Results revealed that users tend to follow a set search strategy: firstly they input one or two keyword search terms one after another and view the images generated by their initial search and after they navigate their way around the web by using the ‘back to home’ or ‘previous page’ buttons. These results are consistent with existing Web research. Many of the actions recorded revealed that subjects behavior differed depending on if the task set was presented as a closed or open task. In contrast no differences were found for the time subjects took to perform a single action or their use of the AND operator.     

Brave old world: Accounting for ‘high-tech’ knowledge in ‘low-tech’ industries

‘Lower-tech’ sectors are still commonly regarded as unusual suspects in the modern process of innovation and economic change. In this paper we try to understand better how organisations specialising in traditional businesses have been transformed by a period of paradigm-shift such as the one that characterised the final decades of the twentieth century. We focus on a population of nearly 500 of the world's largest innovative companies to assess the extent to which companies belonging to ‘old-economy’ sectors have been developing cutting-edge knowledge about clusters of new technologies such as ICT, new materials and biotechnology. We find that ‘non-high-tech’ corporations transformed their patent portfolios in a non-trivial way. Companies in mature trades contributed significantly to the development of technologies that are at the core of the so-called Third Industrial Revolution.     

Beyond the search process – Exploring group members’ information behavior in context

This paper reports on the findings from a longitudinal case study exploring Kuhlthau’s information search process (ISP)-model in a group based academic setting. The research focus is on group members’ activities and cognitive and emotional experiences during the task process of writing an assignment. It is investigated if group members’ information behavior differ from the individual information seeker in the ISP-model and to what extent this behavior is influenced by contextual (work task) and social (group work) factors. Three groups of LIS students were followed during a 14 weeks period in 2004/2005 (10 participants). Quantitative and qualitative methods were employed, such as demographic surveys, process surveys, diaries and interviews. Similarities in behavior were found between group members and the individual in Kuhlthau’s ISP-model with regard to the general stages of information seeking, the cognitive pattern associated with focus formulation and the tendency towards an increase in writing activities while searching activities decreased. Differences in behavior were also found, which were associated with contextual and social factors beyond the mere search process. It is concluded that the ISP-model does not fully comply with group members’ problem solving process and the involved information seeking behavior. Further, complex academic problem solving seems to be even more complex when it is performed in a group based setting. The study contributes with a new conceptual understanding of students’ behavior in small groups.     

Numerical instability of deconvolution operation via block pulse functions

This paper characterizes oscillations found in block pulse function (BPF) domain identification of open loop first-order systems with step input. A useful condition for occurrence of such oscillations is presented mathematically. For any positive value of ‘ah’, oscillations are observed to occur, where h is the width of BPF domain sub-interval and 1/a is the time constant of the first-order system under consideration.     

The role of intermediation and absorptive capacity in facilitating university-industry linkages—An empirical study of TAMA in Japan

This paper analyzes two elements necessary for building an efficient regional technology-transfer system between universities and firms, namely, an intermediary organization and regional firms that have a developed ‘absorptive capacity’, touching in particular upon the tacit knowledge aspects. Based on an empirical study of the TAMA cluster project (in the western part of the Tokyo Metropolitan Area), which is a model project of the ‘Industrial Cluster Plan’ in Japan, we examine the intermediation effect of the TAMA Association and the ‘absorptive capacity’ of various product-developing SMEs. These two elements are interrelated because the participation of the product-developing SMEs is a prerequisite for the effective functioning of an intermediary such as the TAMA Association. Our analysis also shows that university-industry linkages and inter-firm linkages lead to different outcomes.     

Investigation of a novel perforation technique in petroleum wells—perforation by drilling

The objective of perforating the petroleum wells is to maximize well productivity. A good connectivity between the wellbore and formation can lead up to achieve that goal. However, the conventional method of perforation, which basically involves the use of explosive charges, rarely meets the expected well productivity. It is mainly because of the formation of a region of reduced permeability around the perforation tunnel. To offset such and several other shortcomings of present practices, a new technique is required, the highlight of this paper. Described as the ‘perforation by drilling’ (PD), this new technique is examined and compared for its performance with that of another technique, ‘Perforation by Shooting’ (PS). For this, the experimental and numerical results of the PS technique on cylindrical sand samples of varying amounts of strength and porosity are studied. Moreover, in order to achieve a so-called ‘perfect perforation’, results are compared with the ‘Casting technique’. Three different samples were selected for the measurement of fluid flow rate and differential pressure across the perforation using a ‘geotechnical digital system’ (GDS), which is a triaxial testing device. Profiles such as fluid flow rate with a change in differential pressure and pressure build-up data with time, signify that the PD technique can achieve maximum wellbore productivity when compared to the PS technique. Results also indicate that at a 100 kPa differential pressure, the PS, PD and Casting techniques can achieve 0.20, 0.65 and 1.00 mL/s fluid flow rates respectively across a sample. The paper also implements a 1-D time dependent porous media flow model to simulate flow across the perforated cylindrical samples created by the PS, PD and Casting techniques. Results show a good consistency between the experimental and numerical approaches.