Fees for service in medical library networks

In 1969 the Cleveland Health Sciences Library began an Institutional Membership. This was to be a fee-for-service arrangement to provide for library service, consultation on library and related matters, and development of educational programs for a wide range of institutional staff. Over fifty institutions now belong. Experience suggests that serious questions are raised by such a relationship between a resource library and libraries in a number of institutions. The membership involves a per capita cost for Cleveland hospitals with house staff, and a cost-plus-fixed-fee for others. Total access has been provided in hopes that experience in use can lead to the development of costs and policies.     

The midcontinental regional medical library: a decentralized service

The Midcontinental Regional Medical Library area is described geographically as to medical population and as to library resources. Borrowing patterns in the region are analyzed.The first project of the Region was a Union List of Serials, whose history is given.Advantages and disadvantages of a decentralized system are discussed.     

全媒体时代的医学图书馆信息服务模式

概述了全媒体概念及特点,分析了全媒体对医学图书馆传统信息服务模式、信息资源存储类型、个性化服务的影响,并提出了全媒体时代医学图书馆开展信息服务的几种新模式。     

An examination of nigerian medical library service and problems

The history of medical librarianship in Nigeria dates back only two decades. The number of medical libraries can be counted on fingertips in the twinkling of an eye, and those that do exist have sprung up with the medical faculties of Nigerian universities. There is a general tendency to run the medical library as an integral part of the main university library, but where two campuses exist expediency dictates a separate library to serve the medical teachers and researchers. The acquisition problem of the new Nigerian medical libraries in a medical world centuries old is tremendous. Tight budgetary control, nonavailability of the desired literature, and transportation delays are the greatest odds the medical librarian has to battle against.     

Impact of a Graduate Entry Programme on a medical school library service

The aim of this study was to compare the use of library facilities by first year undergraduate medical students and Graduate Entry Programme students (GEP). More specifically it tried to determine which library services (if any) were more frequently used by GEP so that this could be taken into account in future Information Services planning. A questionnaire on the use of Library and Information Services was posted to all first year GEP students and undergraduates on the 5-year course. In addition, user statistics of library entry and borrowing were collated from gate readings and the library Unicorn management system. Overall, GEP students were found to make a greater daily/weekly use of library facilities than undergraduates on the 5-year course. The facilities most used by both sets of students were essential texts, e-mail, PCs and study facilities. Computer Aided Learning packages, journals and video facilities were least used. However, on a daily/weekly basis GEP students made 74% more use of journals (P < 0.01), 59% more use of e-journals (P < 0.05), 36% more use photocopiers (P < 0.05), 42% more use of printers (P < 0.05), 56% more use of the library catalogue (P < 0.05) and 50% more use of databases (P < 0.05). This difference in use should be taken into account by LIS providers as there is expected to be an increase in fast-track graduate courses offered by medical schools throughout the UK.     

基于开放理念的图书馆服务

开放式服务已成为图书馆现代化服务的重要标志和发展趋势。本文在分析了影响图书馆开放式服务的因素后，提出了基于开放理念的服务策略。作者认为，图书馆在实现物理空间开放的同时，应与国内外各行业、组织间的信息机构协作，实现网络化、开放式的知识服务。     

服务接触对图书馆服务质量的影响实证

图书馆服务接触是读者感知图书馆服务质量的基础.论文从图书馆服务接触视角人手,对服务环境、服务人员、服务方式建立观测量表,并在问卷调查的基础上,通过交叉分析、相关性分析、回归分析等方法,分析了用户的部分个体特征、服务接触相关因素对用户感知服务质量的影响.     

创新图书馆体制 营造服务社区网络

通过回顾、分析图书馆服务社区的实践与作用，并针对现行体制对图书馆事业发展的制约，提出了创新图书馆体制，逐步建立总馆／分馆制，营造服务社区网络，推动公共图书馆事业整体发展的新思路。     

图书馆信息服务的未来与我国图书馆现有服务的拓展

本文介绍了图书馆信息服务的新技术以及国外信息服务的新方式，探讨了我国图书馆信息服务方式的拓展。     

Modeling Web-based library service quality

Studies of e-service quality have consistently used adaptations of service-quality measurement tools that have been adopted and extended from traditional service-quality frameworks. However, a fresh insight into the investigation of key determinants of Web-based library service quality, with an emphasis on how library customers perceive service quality, has much to offer. Key determinants were identified, and contributed to the development and empirical testing of a proposed conceptual model of service quality that encompasses environment, delivery, and outcome quality. Unlike the disconfirmation approach, the performance-only measure was used. Participants included postgraduates and academic staff from four research intensive universities in Malaysia. Exploratory factor analysis and confirmatory factor analysis using structural equation modeling was carried out in order to develop and validate a measurement model for Web-based service quality, which included three second-order dimensions and eight first-order dimensions. Insights into the conceptualization of Web-based library-service quality as a multidimensional hierarchical construct are provided. The emergence of specific determinants specific to the Web services supports the notion that measurement of electronic-service quality is different from traditional services, though they may share some common factors.     

浅议图书馆的服务统计

图书馆服务统计是图书馆工作的重要组成部分，是对服务运行中的各种资料，进行搜集、整理、分析、研究，从中发现问题、解决问题、进而提升服务效益的一种科学管理方法。     

图书馆服务新理念

网络环境改变了图书馆的传统服务方式，高校图书馆如何适应新形势，是一个亟待解决的问题。章从四个方面探讨高校图书馆如何允分发挥资料信息的优势．在高等教育中发挥重要作用。     

National library of medicine regional medical library program

The National Library of Medicine is charged with the development and management of a National Biomedical Communications Network. The Regional Medical Library Program is a forerunner of such a network; the product and institutions involved will be critical elements in its evolution. The immediate objective of the RMLP, the facilitation of biomedical information transfer, presents a logistical problem requiring substantial commitment from the health sciences community and extensive cooperation among libraries in each region.