Achieving results with a performance‐centered design framework

Working with clients to deliver solutions provides ample opportunity for success as well as failure. This article focuses on how to address three shortcomings that often contribute to performance solutions missing the mark. These shortcomings include (a) the framework used to view, discuss, and analyze performance is too narrow; (b) performance solutions do not address the ineffective habits of performers; and (c) the important process step of design is often improperly defined or even ignored.     

A performance‐based development model for online faculty

Faculty development in distance education does not happen in a vacuum. It is often interwoven with efforts to increase adoption of distance education programs and increase the effectiveness of online teaching. Training might not be the only way to meet these needs. This article presents a new faculty‐development model, based on a systematic performance analysis schema. Several alternatives to traditional training are proposed, including performance support, knowledge sharing, communities of practice, and formative evaluation.     

The emotional impact of performance‐related pay on teachers in England

This article reports on the emotional impact of Threshold Assessment on teachers and schools. Using data from an ESRC funded project, ‘The impact of Performance Threshold Assessment on teachers’ work' (ESRC R000239286), we seek to contribute to a growing literature on teachers' emotions by sharing some of the insights gained from 76 interviews undertaken in nine case study primary and secondary schools between 2001–2003. The research has revealed a number of (apparently) unintended consequences of Threshold Assessment as well as considerable variability of experience. We underline the significance of contextual factors in the way that the policy was handled in schools and in the degrees of vulnerability and exposure experienced by teachers as they struggled to come to terms with the demands of ‘performativity’. …social policy needs a subject in which mind and body, reason and passion, self and other, agent and object are held simultaneously in mind without splitting one from the other. (Hoggett, 2000a, p. 143)     

Communication in performance‐based training and instruction: From design to practice

Communication is inextricably important to instructional design and performance‐based training. Promoting effective communication as an integral part of the performance support system improves professional instructional design functions and offers greater avenues for meaningful discourse among end users of the instruction. In this article, we highlight communication in performance training and instruction for meaningful learning and effective exchange of knowledge. Internal and external communications are discussed as a means to promoting successful relationships, commitment, and ownership.     

Embedding CETLs in a performance‐oriented culture in higher education: Reflections on finding creative space

This article offers insight into the realization of the Higher Education Funding Council for England's vision for Centres for Excellence in Teaching and Learning (CETLs) as catalysts for change. Two CETLs, the Centre for Interprofessional e‐Learning (CIPeL) and the Surrey Centre for Excellence in Professional Training and Education (SCEPTrE), provide illustrative cases of two similar but different change initiatives. CETLs might be expected to embody and inspire creativity in teaching and learning yet they are embedded in institutions where activities are increasingly shaped by the discourse of performativity. Findings from the two case studies, which focus on similar schemes designed to promote staff involvement in creative projects, challenge the suggestion that creativity is stifled in a performative context.     

Workplace performance–PLUS: Empowerment and voice through professional development and democratic processes in health care training

Based on the theory of transformative learning (Mezirow, 1980) and critical pedagogy (Freire, 1980), mixed‐methods research (Tashakkori & Teddlie, 1998) of a hospital workers' union and training organization addressed the impact of a custom‐designed, group‐focused, results‐driven professional development model with 130 participants. Employees across many job titles participated. Findings reveal substantial content learning, along with the development of empowerment and voice. The purpose of the research was to determine the ways and the extent that worker voice, satisfaction, attitude, communication, and problem solving improved as workers and managers put into practice knowledge and skills learned through the training (Winchester, 2003). The scope of results includes efficiency and skill improvements and qualitative changes intersecting professional and personal realms.     

Crits—An Examination

Architectural design education relies upon a practice known in Britain as the ‘crit’ through which to discuss student's work. The author, who studied as an architect and now teaches design to architecture students, describes the history of this institution and the ways in which its use has changed in the last 150 years. She uses the context of a British school of architecture and both contemporary and earlier research examples to support the hypothesis that these changes have contributed to the current atmosphere of doubt in which the crit is held. Central to her argument is the unresolved connection between formative and summative assessment occasions brought about by an apparently unavoidable association between the work of students and the students themselves. The paper supports the call for a review of architectural education methods, whilst stressing that the nature and flaws of the existing process must first be recognised.