Learning Spaces in Public Libraries

This article focuses on the impact of learning spaces as well as collaborative technology, which affects library building and design. The article illustrates that learning spaces are an important component in the design of library buildings rather then a temporary trend. During each of our company's latest public library building projects, both librarians and architecture teams have recognized the need to support increases in learning activities. To bring more users to the public library, they recommended that the building needed increased seating to support training, education and in‐house cultural programming. The stories cited in this article suggest that there is a relationship between learning spaces and collaborative technology. Among librarians and library planners, learning spaces are seen as a unifying requirement for the expansion of library services. They recognize that the library's seating plan must include more learning spaces to support social networking, sharing and project base learning. Our qualitative findings suggest that public libraries need more learning spaces to support new types of digital work.     

Faculty Awareness and Perception of Streaming Video for Teaching

Streaming is an increasingly popular delivery method for audiovisual content in higher education and has been embraced by many libraries, sometimes without sufficient communication with faculty. The authors developed a survey with the primary purpose of determining whether faculty on their campus were aware of the library's streaming video services and what barriers might be preventing wider use. The study sought to gather contextual information on faculty preferences, interests, and awareness regarding library media collections, audiovisual delivery formats, and the use of streaming video for instruction. This information will inform actions and decisions about collections and outreach.     

Dinosaurs in a Jetson world: A dozen ways to revitalize your microforms collection

Microforms collections are at a crossroads and how effective libraries are in increasing the visibility and usability of these collections will determine whether they endure. In the last decade many libraries have made significant changes in how they process, catalog, and provide access to their traditional book and journal collections, even in how they view their library's physical spaces and the role of library services in providing support for their collections. This article will suggest changes libraries will need to make if they expect to mainstream the most useful and valuable parts of their microforms collections by applying some of the same innovative and change-oriented approaches they have used in other areas of their libraries.     

Social media as a platform in academic library marketing: A comparative study

Social media like Facebook have become popular tools for different organizations like libraries in marketing practice. To build relationships with library users, libraries hope social media can engage its user communities actively with their collections, services, and activities. This paper aims at evaluating the effectiveness of using social media as a platform in marketing through a questionnaire on the Facebook page of the University of Hong Kong Libraries (HKUL), comparing the perspectives of students and faculty members. Both the current situation of HKUL's Facebook page and the reasons affecting users' interest and participation in the page are evaluated, in order to suggest better strategies for the library to deal with the needs of library users in the future. Other university libraries can also gain new insights from the study.This research has the following key findings: 1. The marketing practices of HKUL's Facebook page generally did not receive adequate attention and reactions from users; 2. Students were more engaged than faculty members in HKUL's Facebook page, as students use more varieties of library services than faculty members; 3. User needs, social media content, and interactions generally affected user acceptance of the library's Facebook marketing.     

Special Academic Libraries and the Millennial Patron

ABSTRACT

Special academic libraries are in the unique position to blend the innovative and user focused services of academic libraries with the niche collections of special libraries when serving their Millennial student population. Millennials are a highly researched generation, but special libraries may have not updated their services to reflect the needs and expectations of this rising generation. Maine Maritime Academy's Nutting Memorial Library serves as a case study of methods in which special academic libraries can incorporate Millennials' expectations of library spaces, services, and collections in sustainable ways.     

Outside the Exhibit Case

Summary

In planning for a major traveling exhibit in UCLA's undergraduate library outreach was a priority. Programming and publicity targeted segments of the campus and community both as participants and as attendees. This collaboration came to fruition in an exciting array of programs that brought many people into the library and demonstrated the strengths of collections, resources and services to new audiences.

UCLA's College Library, the undergraduate library that recently returned to its historic and award-winning Powell Library Building, was a site for the ALA-Smithsonian traveling exhibition, “A More Perfect Union: Japanese Americans and the United States Constitution.” The Programs and Exhibits Committee of the Library surrounded the display of this material with several months' worth of diverse community and campus programming. Events involved staff, faculty, students, local K-12 teachers, members of the Los Angeles Japanese American Community, writers, film makers, even a movie star (this IS Los Angeles)! In addition to highlighting the strengths of UCLA's Library collections through traditional means, a variety of media and multimedia programs and events supplemented the exhibit.     

Reference Librarianship:

The current developments in technology and the various societal forces that are driving the major changes in librarianship are very similar to what was recognized as the birth of reference services during the latter half of the nineteenth century. Reference services evolved partly as a result of the spread of education which was iin a state of explosive development. As the general population of the time became better educated, more emphasis was put on the use of the library as an integral part of the educational curriculum. Libraries realized they needed skilled smmg to explain or instruct users in how to use the library and the collections. The intermediary between users and the library collections eventually came to be called reference librarians. From these beginnings, the role of reference librarianship has evolved to its present state. This paper discusses the current state of reference librarianship and the roles and duties of today's reference librarians.     

The Electronic Library:

This paper explores the trend toward centralization of library services resulting from the impact of technology and economic conditions on today's research institutions. It contends that earlier predictions indicating library services would became more decentralized due to automation have not held true. Instead, as remote access to libraries and electronic databases becomes more popular, it appears to be the users who are increasingly decentralized rather than the collections and services. The growing trend toward centralization is reflected in the growing consolidation of science and technology departmental libraries into either one central sci/tech library or the integration of departmental collections into the main library collection. Economic factors, organizational patterns, and library users have also contributed to the increased use of the centralization model. The merging of services and library functions are also discussed. A possible scenario for future library organization is provided.     

Fresh Start at a Neighborhood Library

Patron use of the Internet may appear to overwhelm the public library's traditional role. This is often the case at the Colonial Heights Branch of the Sacramento Public Library. Fortunately the services which are required to support Internet use complement those required to assist patrons with the print and media collections. This essay recounts the important, primarily personal ways in which a branch library in a low socio‐economic neighborhood reinforces its traditional informational and instructional role.     

Information Nation: Education and Careers in the Emerging Information Professions by Jeffrey M. Stanton,Indira R. Guzman,and Kathryn R. Stam

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research that is going on in library schools. We hope to provide fresh perspectives from those entering our field, in both the United States and other countries. Interested faculty of graduate library and information science programs, who would like their students' ideas represented in these pages, are invited to contact Nancy H. Dewald at nxd7@psu.edu.

Marissa K. Mason is an MSIS student specializing in archives and records management at the University at Albany's Department of Information Studies. In this essay, she discusses the opportunities and challenges of using various social media for promotional outreach of archives and special collections.

The University at Albany's Department of Information Studies, part of the College of Computing and Information, offers a broad-based Master of Science in Information Science degree accredited by the American Library Association. The program has concentrations in library and information services, archives and records administration, school library media, information management and policy, and information systems and technology. Students learn how information is created, organized, represented, stored, accessed, retrieved, managed and used. In addition, they investigate the uses and impacts of information and technology on individuals, organizations and society, including formal and informal communities, libraries, government, and business. A required internship course helps ensure that the program's graduates are ready to enter the world of information professionals. For more information, see http://www.albany.edu/informationstudies/index.php

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Collaborative accountability for sustainable public health: A Korean perspective on the effective use of ICT-based health risk communication

The sustainability of public health practices requires collaboration between the government and its citizens. On the government's side, social media can provide a conduit for communicating health risk information in an effective and timely fashion, while also engaging citizens in informed decision-making. On the citizen's side, information communication technology (ICT)-based practices cannot function unless citizens recognize and act on their responsibility to actively engage with government social media platforms. Despite an increasing interest in understanding the adoption of ICT practices and e-government services for health risk communication, there remains a crucial need for a comprehensive framework to explain which factors determine citizen use of digital government resources. The purpose of this study is to investigate how to increase government accountability for motivating citizens to engage in ICT-based health risk communication, thereby attaining sustainable public health practices through collaborative governance.By integrating trust and health risk information into the e-government adoption model (GAM), this research examines factors that influence citizens' likelihood of using government social media resources. Survey data from 700 Korean citizens were analyzed using structural equation modeling. The results indicated that individuals with higher social media competency are more likely to (a) seek risk information through social media and (b) perceive the government's social media sites as easy to use. Consistent with the GAM, intentions to use the government's social media sites for information and interactions appear to increase as citizens perceive more value in using them regarding information quality, ease of use, functional benefit, and security. Furthermore, perceived trust in the government's social media resources appears to function as a mediator of this process. Initial trust in the government is an important determinant of perceptions of its digital resources. Citizens who trust the government tend to evaluate new initiatives positively and are more likely to accept and make use of them.The results of this study can inform policy design and implementation by elucidating the mechanisms that determine citizens' adoption and usage of digital government services. Theoretically, this work expands the GAM to include health risk communication and adds empirical evidence to the small yet growing body of knowledge of e-government initiatives. These findings also highlight the importance of public trust in the government, as this encourages citizens to seek health risk information and assistance from the government. Overall, the data and model generated in this investigation represent an important step toward the successful and sustainable modernization of public services.     

The public library as social infrastructure for older patrons: Exploring the implications of online library programming for older adults during COVID-19

Public library systems' websites were often the sole means for older patrons to access library services and programming during the COVID-19 pandemic. This study integrated Pauwels' (2012) framework to analyze 25 Ontario public library systems' websites for evidence of their available programming for older adults during the early months of COVID-19. The 640 identified programs for older adults revealed a number of patterns, including issues regarding visibility and representation of older patrons on library websites as well as assumptions surrounding older adults' access to technologies. Discussions consider three implications for public libraries as they reopen and create new virtual spaces “postpandemic”: questioning (re)distributions of resources that support both virtual and in-person services, questioning implicit assumptions that digital connection will foster social connection, and questioning the effects of the library as a virtual space on feelings of social connectedness.     

Academic libraries as learning spaces in Japan: Toward the development of learning commons

Since the beginning of the 1990s, new types of learning spaces at academic libraries have emerged mainly in North America. They are called “information commons” or “learning commons.” They provide various kinds of services, facilities, and materials in one location to support students’ learning. The idea of learning commons has been introduced to colleges and universities in Japan as well. The purpose of this study is to examine the present condition of learning spaces in university libraries in Japan. A questionnaire was sent to 755 main or central libraries at colleges and universities. The response rate was 69.4%. The results of the survey are as follows: (a) simple collaborative learning spaces with desk/desks and chairs have become modestly widespread, while advanced spaces with equipment for information and communication technology, such as computers or projectors, are not common; (b) many libraries provide computer clusters; and (c) cafés and/or beverage vending machines in libraries are still few in number. The survey also reveals that learning commons in Japan are in the early stage of development. Various types of learning spaces are recognized as learning commons. They range from a group learning room with Wi-Fi access to an entire learning commons, where several kinds of facilities, services, and information resources to support students’ learning in one location are provided. This diversification may be based on the confusion caused by the rapid introduction of learning commons in Japan. Many learning spaces may rebuild their own services in the near future because of their students’ needs.     

Collaborative Approaches to the Management of Geospatial Data Collections in Canadian Academic Libraries: A Historical Case Study

The Ontario Council of University Libraries (OCUL) is a consortium of the twenty-one university libraries in Ontario, Canada. Since 1967, OCUL member institutions have worked together to share costs and workload through collective purchasing and licensing of information resources and more recently through the establishment of a shared digital infrastructure known as Scholars Portal. Under the auspices of OCUL, Ontario's university map librarians formed the OCUL Map Group in 1973 to seek opportunities to communicate and collaborate to improve the collections and services they offer their users. The opportunities provided by collaboration have ensured a greater capacity to manage evolving collections of geospatial data. The group has served as a community of practice, which has provided educational opportunities and facilitated collaborative problem solving through a listserv, conference calls, and face-to-face meetings. This collegial environment has also led to the completion of a number of projects, which have resulted in the creation of new technical infrastructures and strategies for sharing the workload of data management tasks. This paper discusses the role of collaboration in OCUL projects and offers some suggestions for others considering embarking on collaborations of their own.     

An Opportunity for Change: College Accreditation and the New Library Manager

Abstract

Administering special collections within an academic branch library presents challenges in the areas of public services, collection management, facilities planning, and staffing. In art and architecture libraries, special collections can include a variety of materials such as rare books, trade catalogs, builder's guides, graphic and visual materials, artists' books, archival records in many formats, and files of ephemera. Public service issues relating to the administration of special collections housed in an architecture branch library (and its off-site repositories) will be addressed. Collection care and access services will be examined in light of recent technologies.     

Doing More With Less: How a Library Expanded Its Oral History Collection

This article highlights a successful collaborative project between the Toledo–Lucas County Library System, a university professor, and a local production company in order to expand the library's African American oral history collection. The project, made possible from a state technology grant, also resulted in the production of 20 television-quality DVDs and lesson guides. In addition to describing how we expanded the library's local African American history collection, we discuss how the project required a new collaborative culture. We also describe the unintended discovery of the evolving role and required skill sets of the librarian in the new collaboration relationship. The knowledge we gained helps us to fill a gap in our understanding about how to establish specialty collections as well as the required emergent role of the librarian.     

The OPAC is Dead: Managing the Virtual Library

Changing trends in library use and management of e-resources were discussed by Jane Burke from ProQuest/Serials Solutions. A paradigm shift in library collections has occurred in which e‐resources are now the major component of new library materials, requiring new ways to manage and display them. The use of e‐resource access and management services was discussed as a helpful tool, along with federated searching. Burke suggested that by spending less time processing print materials and ending bibliographic instruction, more time will be available for librarians to market and manage e-resources, which will be of greater benefit to today's library users.     

Can You Repeat That? Patterns of Media Ownership and the “Repurposing” Trend

The article examines shifting patterns of ownership for cable programming services from 1994 to 2003. In these years, vertical integration in the cable industry declined, as cable's multi-system operators divested equity in programming services. Meanwhile, broadcast network-owning media conglomerates invested heavily in cable, tripling their holdings among the top 20 most fully distributed cable channels, as well as launching and acquiring dozens of additional, less widely distributed channels. In light of the Federal Communications Commissions' recent attempts to revise rules regarding television ownership, the author argues that while vertical integration has declined, the market power of the broadcast networks has grown by means of a new kind of horizontal integration that reaches across broadcast and cable channels. This shift is reshaping cable as a market which, despite growing product differentiation, is trending toward less competitive conditions that are akin to the broadcast oligopoly. This article shows that these broadcast-cable alliances contributed to the development of the new synergistic practice of repurposing.