Planning changes to health library services on the basis of impact assessment

Background: Various methods of impact assessment for health library services exist, including a toolkit developed for the UK. The Knowledge, Resource and Information service (KRIS) for health promotion, health service commissioning and public health (Bristol area, UK) commissioned an independent team at Aberystwyth University to provide an impact assessment and evaluation of their services and to provide evidence for future planning. Objective: The review aimed to provide an action plan for KRIS through assessing the impact of the current service, extent of satisfaction with existing services and views on desirable improvements. Methods: Existing impact toolkit guidance was used, with an adapted impact questionnaire, which was distributed by the KRIS staff to 244 users (response rate 62.3%) in early 2009. The independent team analysed the questionnaire data and presented the findings. Results: Users valued the service (93% considered that relevant information was obtained). The most frequent impacts on work were advice to patients, clients or carers, and advice to colleagues. Literature searching and current awareness services saved staff time. Many users were seeking health promotion materials. Conclusion: The adapted questionnaire worked well in demonstrating the service impacts achieved by KRIS, as well as indicating desirable improvements in service delivery.     

Faculty Liaison:

This case study describes a cooperative venture between a progressive faculty member and two librarians. The venture began as an experiment to introduce students to the kinds of external information sources they would likely encounter in the business world, to aid in strategic planning and to achieve (or maintain) a competitive edge. It was a revelation to some students that many of the same information sources available in their library are precisely those used in the corporate world. The session was team taught in a classroom using a mobile instruction unit, and included a discussion of various external information sources, their format and scope, followed by a CD-ROM demonstration (focusing on search strategies). Questions were encouraged throughout the period. In, addition, "lab" sessions in the library featuring a hands-on CD-ROM session and the demonstration of an online search (using DATA-STAR) were scheduled for those students unfamiliar with these information sources. The venture proved successful and was repeated.     

学科馆员的神话

本文从介绍学科馆员制度的历史、成因和特征入手，通过对图书馆本身结构分析和学科馆员发展的预测解释了学科馆员的出现对图书馆和图书馆员造成的影响。并且针对性提出了一些参考性的解决方案。     

The role and impact of library of congress classification on the assessment of women's studies collections

Women's Studies is an interdisciplinary field with components not often found in traditional fields of study. The Library of Congress Classification schema, which is the basis of most standard collection assessment tools currently used in the United States, fragments the literature of Women's Studies among the traditional fields of study, making it difficult to assess the quality of library collections in that field. A suggested strategy for overcoming the problem is for librarians to create their own bibliographies to use for assessing their collections. One particularly fruitful avenue is the Internet, which permits searching many remote catalogs for bibliographic information. In order to build and assess Women's Studies collections more effectively, the field should be perceived as “Women Across the Curriculum” instead of in the mode of a traditional discipline.     

Demonstrating the impact of your teaching: benefits of Higher Education Academy Fellowship for librarians

This feature suggests that health librarians who teach or support Higher Education (HE) students can and should gain accreditation and recognition for their teaching by the route of HEA Fellowship. We outline the process by which Fellowship could be attained by those working within HE and those in NHS libraries who work with HE students, suggesting which aspects of librarianship practice could provide the necessary evidence for Fellowship. The synergies between Fellowship and Chartership are examined and the criteria for HEA (UK Professional Standards Framework or UKPSF) are mapped against those for Chartership (Professional Knowledge and Skills Base (PKSB). D.I.     

An assessment matrix for library makerspaces

The emergence of maker culture has led to an increase of makerspaces across a variety of educational organizations, including public libraries. These makerspaces provide library patrons with new opportunities to learn and create through exploration, creation, and play. However, as the number of library makerspaces grows, so does the need for assessing learning in those same spaces. There is a small amount of research completed on assessing learning of makerspaces in public libraries. The researchers in this study examine patron use of a library makerspace through a theoretical framework based on modern assessment research. Soon after the study began, it was necessary to rethink the original research questions and methods in order to better understand how assessment could be effectively implemented. Findings include determining the scope of library makerspace participants and their assessment needs, potential assessments that can address those needs, and design implications for assessments in library makerspaces.     

服务接触对图书馆服务质量的影响实证

图书馆服务接触是读者感知图书馆服务质量的基础.论文从图书馆服务接触视角人手,对服务环境、服务人员、服务方式建立观测量表,并在问卷调查的基础上,通过交叉分析、相关性分析、回归分析等方法,分析了用户的部分个体特征、服务接触相关因素对用户感知服务质量的影响.     

"数字地球"对未来图书馆的影响

现代技术的飞速发展,“数字地球”指日可待。本文简要介绍了“数字地球”、分析了其对未来图书馆产生的影响和发展趋势。     

数字图书馆及其对技术服务的影响

文章论述了图书馆技术服务环境的变化。从需要制定新的文献选择标准,选择和采访工作的难度,引进新思想、新概念并建立新的采集模型以及“按需出版”改变采购方式等方面,论述了数字图书馆对文献选择与采访的影响。作者提出,编目工作量的减少和电子信息资源的增多,对编目人员知识和技能的提高提出了更高的要求;网络的发展和建设需要图书馆员和图书馆界的参与。     

Measuring the economic impact of the British library

Assessing the British Library's contribution to the national economy is a complex matter, requiring consideration of a number of different dimensions. First, the value added by the Library takes many forms—economic, cultural, social and intellectual. Second, the British Library adds value both to those who use our products and services directly, and to the wider UK population who benefit indirectly from the Library's existence and the services it provides. Traditionally, attempts to assess these benefits have taken the form of qualitative case studies—telling good stories, but failing to provide a comprehensive evaluation. But now a technique supported by the Nobel Prize winning economists, Kenneth Arrow and Robert Solow, permits a coherent quantitative evaluation of the total benefit to the nation of publicly funded institutions and programmes. Recognising the value of this technique, the British Library commissioned a groundbreaking research study to estimate the impact of the Library on the UK economy. The study demonstrates that the Library generates value of around 4.4 times the level of its annual public funding of £83m. To the best of our knowledge, this study represents the first time the ‘Contingent Valuation’ technique has been used to derive a figure for the overall economic impact of a national or major research library.     

Public library needs assessment to build a community-based library: Triangulation method with a social media data analysis

Public libraries must respond to the needs of the communities they serve in order to remain relevant, but assessing these needs is especially challenging in the midst of the rapid development of information technology. This study examines needs assessments to understand the user community, library services, and expected sources to determine user needs regarding space and services. The research employed a mixed-method approach including semi-structured interviews, a questionnaire assessment, and Social Network Site (SNS) big data analysis. The study assessed the needs and characteristics of users and non-users at Yongsan-gu Public Library, South Korea. Data collected were used to examine how the library was affected by COVID-19, the steps it taken to adjust and provide services, and how users have adapted to library use during the pandemic. The research results provide direction for building a future public library in regions that lack cultural infrastructure. The results also demonstrate that it is necessary to construct infrastructure linked to cultural projects by creating complex cultural and user-oriented spaces.     

Demonstrating the positive impact of information support on patient care in primary care: a rapid literature review

AIM: To review the literature on the positive impact of information services, or information resources, on patient care in primary care. OBJECTIVES: To identify and summarize key papers on which librarians might draw in making the case for investment, and to highlight gaps in the research evidence Methodology: A rapid literature review was conducted in the summer of 2005. RESULTS: There is a small body of evidence to demonstrate the positive impact of library and information services on the direct care of patients as well as a beneficial impact on the care of future patients through the application of evidence to multiple patients. CONCLUSIONS: There is relatively limited research evidence of the impact of information, and library services, in primary care, in comparison with hospital settings and the research available is generally reliant on small samples. There is a lack of impact studies conducted with non-clinical staff. The review highlights the value of critical incident technique (CIT). It is possible to gather evidence of the potential for information services to deliver cost savings.     

What do they know?: An assessment of undergraduate library skills

This article, which examines variables affecting scores on a test of library skills, finds that the frequency with which students receive assignments requiring library research is the best predictor of a score. The unevenness is students' research skills has implications for bibliographic instruction.     

图书馆员工绩效评价体系中存在的问题及对策

针对图书馆员工绩效评价工作的具体状况，对绩效评价的含义进行介绍，分析目前图书馆员工绩效评价体系中存在的问题，比如评价主体过于单一、评价指标与标准不明、缺乏反馈沟通环节、对考评者的监督机制、考评形式主义严重，缺乏有效激励机制等，并针对这些问题提出各项有效的对策。