远程可用性评价及其在数字图书馆评价中的应用综述

介绍远程可用性评价的类型和优缺点,总结远程可用性评价的一般过程,对比分析较有代表性的软件,针对远程可用性评价在数字图书馆评价中的应用现状,提出促进数字图书馆远程可用性评价发展的相关建议。     

Web-Scale Discovery in an Academic Health Sciences Library: Development and Implementation of the EBSCO Discovery Service

Funds made available at the close of the 2010–11 fiscal year allowed purchase of the EBSCO Discovery Service (EDS) for a year-long trial. The appeal of this web-scale discovery product that offers a Google-like interface to library resources was counter-balanced by concerns about quality of search results in an academic health science setting and the challenge of configuring an interface that serves the needs of a diverse group of library users. After initial configuration, usability testing with library users revealed the need for further work before general release. Of greatest concern were continuing issues with the relevance of items retrieved, appropriateness of system-supplied facet terms, and user difficulties with navigating the interface. EBSCO has worked with the library to better understand and identify problems and solutions. External roll-out to users occurred in June 2012.     

公共图书馆网站信息构建可用性评价研究

在信息构建和可用性定义和关系的基础上，结合调查的16所国内较大的公共图书馆网站信息构建中存在的可用性问题，尝试性地建立一套适用于公共图书馆网站可用性评价的指标体系，并对上海图书馆网站信息构建的可用性进行实证分析和评价。     

Librarians Do It Differently: Comparative Usability Testing with Students and Library Staff

Usability testing on library search tools was conducted with ten students and eighteen library staff members at Syracuse University. The study addressed three research questions: (1) Do the ways in which librarians carry out search tasks on the library Web site vary from those of student users?; (2) Are those variations indicative of different mental models, i.e. different experience with and knowledge about the content and search tools on the Web site?; and (3) If there are differences, what are the implications of those different models for the usability of the site by students? Participants were tasked by using the library's Web site to locate both known items and items about a subject in the library's collection. The two groups differed in the success with which they were able to complete the tasks, as well as the time used. There were differences in the selection of search tools, the syntax used within the search box, the expectations of how library resources are organized, and the level of persistence as tasks were performed. Students’ behavior is characteristic of different mental models for how search tools work. The results are applicable to the design of the library's Web site and have implications for how library staff conduct reference and instruction services.     

A Student-Focused Usability Study of the Western Michigan University Libraries Home Page

Abstract

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers desired more independent use of the library site; better and easier electronic access to library resources, allowing customers to search for and find content on their own; and improved online help. A usability analysis was conducted with graduate and undergraduate students. The results from a task-based questionnaire, observations by investigators, and follow-up discussion sessions are presented. Investigators found usability testing alone may not be adequate to gain the qualitative data necessary for ascertaining the site's ease of use and usefulness and that a multipronged approach might be needed when evaluating a library Web site.     

Toward a Usable Academic Library Web Site: A Case Study of Tried and Tested Usability Practices

Usability testing is an important element when designing useful, usable academic library Web sites. Since 2001, members of the Florida International University Libraries Web team have worked toward establishing a process that identifies user needs through usability testing. Starting with the libraries’ first Web site redesign project in 2001, the team has taken an active part in improving Web site user experience. After engaging in multiple redesign efforts, the Web team has developed a process that supports awareness of user experience through continual usability testing and feedback gathering. This article presents strategies and practices to measure Web site user experience, including classic usability testing methods (e.g., card sorting activities, focus groups, and task-based user testing), as well as the team's latest effort to assess Web site analytics and content to identify Web site usage patterns and areas of concern. A history of the Florida International University Libraries’ Web site redesign process is presented to illustrate lessons learned and best practices to facilitate future redesign and testing efforts. Taking a longitudinal look at usability testing at one institution, the study aims to inform the development of an effective strategy for user research and content management.     

高校图书馆一站式资源发现系统功能比较研究

随着高校图书馆数字资源类型和数量的快速丰富,一站式资源发现系统受到越来越多的欢迎。文章比较分析了北京大学图书馆的“未名学术搜索”、清华大学图书馆的“水木搜索”和上海交通大学图书馆的“思源探索”三个一站式资源发现系统的功能特点,对高校建设一站式资源发现系统提出了几点思考和建议。参考文献4。     

高职院校学生馆员参与图书馆工作的研究——以江西现代职业技术学院图书馆为例

从组织机构、活动内容、管理与保障机制三方面详细介绍了江西现代职业技术学院学生参与图书馆读者服务工作的情况,指出采用这一运作模式在缓解人员紧缺、增强图书馆与读者沟通和学生实现自我价值方面的积极作用。     

Wrangling Cats: A Case Study of a Library Consortium Migration

The Orbis Cascade Alliance is a consortium of thirty-seven public and private academic institutions in Oregon, Washington, and Idaho. In January 2012, the Alliance began a two-year process of migrating all thirty-seven institutions to a single, shared integrated library system. The speaker describes the migration from the perspective of a large academic library that was in the first of four migration cohorts. Topics covered include the motivations for migrating to Alma/Primo as a consortium, the implementation process, key post-migration wins, lessons learned, and migration tips and tricks.     

Primo on the Go: A Usability Study of the Primo Mobile Interface

Abstract

Primo Analytics from two campuses of the California State University system has revealed that a dramatically low proportion of Primo searches originate from mobile devices. The current study focuses on usability concerns as one area that may be preventing students from searching the Primo mobile interface. The sample for this study includes students from two campuses with a variety of experience with library instruction and searching the library’s discovery system. Participants were given the same set of six common academic tasks to complete. Both mobile and desktop participants found three tasks relatively easy to complete. When there were differences in completion rates between the mobile and desktop users, the desktop users were overall more successful. No task was consistently difficult for desktop users to complete, while mobile users found two of the tasks very challenging to complete. Based on the findings, the authors make recommendations for improving the experience of mobile users.     

国家工程技术图书馆院士著作馆建设研究

院士们在科技探索、工程建设和生产实践中撰写的大量学术著作、论文、科研记录代表着我国科学技术界的最高水平。因此,国家工程技术图书馆院士著作馆（简称“院士馆”）在保存和展示院士的学术资料和科研物品外,同时更大力弘扬院士科学精神,传播院士科学文化,在全社会营造尊重知识、崇尚科学、鼓励创新、求实务真的科学和文化氛围,具有重要的现实意义。文章从资源路线、技术体系和服务体系三个方面对院士馆的建设展开研究,阐述了院士馆全面建设的具体内容,同时,为院士馆未来发展提出更高的建设要求。     

高职院校图书馆践行学科馆员制度的探索——以泰州职业技术学院图书馆为例

学科馆员制度作为一种先进的服务理念,被越来越多的高校图书馆所应用。本文介绍了泰州职业技术学院图书馆实施学科馆员制度的实践,以期为高职院校图书馆推行学科馆员制度提供借鉴。     

Improving Library Resource Discovery: Exploring the Possibilities of VuFind and Web-Scale Discovery

Like many libraries, the Bridge Consortium (the shared library of Carleton College and St. Olaf College) had outgrown the existing catalog and needed to find an improved search interface for collections. Seeking something that would work with the existing Innovative Interfaces Inc.'s Millennium integrated library system, researchers explored everything from catalog enhancements provided by Innovative Interfaces to a completely separate, Web-scale discovery tool. For the past year, they worked to implement VuFind as a catalog overlay, continually customizing and enhancing it based on user feedback. At the same time, they continued to research a broader solution and recommended a discovery tool to their consortium leadership group that they believe will redefine student research at their colleges and give new shape and direction to their consortium. By thinking of discovery as more than a product and staggering their implementation, they were better able to meet their consortium's needs. This article details their evaluation process and provides reflection on the decisions made. Many libraries are considering Web-scale discovery products. As part of the process, they confront questions about open source tools, Web site redesigns, incorporating user feedback, and consortial needs. The researchers hope to contribute to these libraries' processes by outlining their process and considerations, and what they learned along the way to arrive at their current solution.     

构建浓郁的岭南体育文化特色的新型图书馆——以广州体育学院图书馆为例

文章从多个层面探究了构建岭南体育文化特色馆的思路及其创建的重大意义。通过多方面阐述彰显岭南体育文化特色的主题,以期达到体现浓郁丰富的岭南本土体育文化的鲜明特点;通过提出多项举措,旨在确保岭南体育文化特色馆成功搭建。全文之核心意愿是以创新之举,赋予图书馆崭新的生命力,谱写新篇章。     

高校图书馆为政府提供决策信息服务研究——以上海对外经贸大学图书馆为例

为政府提供决策信息服务是高校图书馆在泛在信息环境下深度开发信息资源、创新信息服务内容、拓展信息服务方式、延伸社会价值的重要途径。文章采用文献研究和案例分析相结合的研究方法,分析了图书馆为政府提供决策信息服务在理论研究、服务途径及实践案例等方面所呈现的特点,并结合上海对外经贸大学图书馆的实践,提出了高校图书馆开展政府决策信息服务的实施框架,从而为高校图书馆深入开展政府决策信息服务提供借鉴。高校图书馆可利用其自身的信息资源、馆员队伍、情报研究和用户服务优势,依托高校学科建设背景,深化与政府机构的文献信息资源和人力资源共建共享机制,为各级政府进行科学决策提供更有效的个性化信息服务。     

地方院校图书馆学科服务研究

作为学科建设重要支撑力量的图书馆如何为学科建设提供服务是当前地方院校图书馆面临的重大课题。文章以西华大学图书馆为例,针对学校学科建设的现状,从学科服务队伍建设、界定服务对象、密切与学科用户的联系、构建学科服务平台、确定学科服务模式以及完善学科馆员制度等六个方面探讨了地方院校图书馆开展学科服务的思路。     

The North Carolina State University Libraries Search Experience: Usability Testing Tabbed Search Interfaces for Academic Libraries

Creating a learnable, effective, and user-friendly library Web site hinges on providing easy access to search. Designing a search interface for academic libraries can be particularly challenging given the complexity and range of searchable library collections, such as bibliographic databases, electronic journals, and article search silos. Library Web designers must decide whether to present users with a single search interface—one that searches across content silos by default—or to offer an interface that exposes the various silos available. Designers must also contend with the user's entire search experience and determine how search should appear on the library home page as well as in global navigation systems. In the spring of 2010, the North Carolina State University Libraries sought to answer search design questions for an upcoming Web site design effort. The Libraries evaluated two different search interfaces to determine whether a tabbed search approach with options to pre-select silos is an effective design for end users. Findings show that a tabbed search interface is an effective design device for presenting multiple silos. This study outlines the methods the North Carolina State University Libraries used to conduct usability testing as well as observations, findings, and recommendations about effective design of search on academic library Web sites.     

基于OWL-S API的数字图书馆服务组合应用研究*

以数字图书馆服务组合的结构模型为逻辑起点,分析研究数字图书馆服务发现、匹配及组合的过程,并对基于OWL-S API的数字图书馆服务组合进行应用探索。