Usable Pedagogies: Usability, Rhetoric, and Sociocultural Pedagogy in the Technical Writing Classroom

This article explores the ways that the discourse of usability might support a socially oriented pedagogy within technical communication. Specifically, it explores two approaches to usability—user-centered design and distributed usability—and suggests that the conversation between these approaches can ground socially responsive discussions of technology and technical communication. As such, the discourse of usability provides a field-specific means to address increasing calls for socially situated pedagogies within the field of technical communication.     

1992 ATTW bibliography

This article explores the ways that the discourse of usability might support a socially oriented pedagogy within technical communication. Specifically, it explores two approaches to usability—user-centered design and distributed usability—and suggests that the conversation between these approaches can ground socially responsive discussions of technology and technical communication. As such, the discourse of usability provides a field-specific means to address increasing calls for socially situated pedagogies within the field of technical communication.     

Disconnecting to Connect: Developing Postconnectivist Tactics for Mobile and Networked Technical Communication

ABSTRACT

In a networked society, humans are connected through mobile devices to always-on networks, and these technologies merge with us in new ways. In this environment, studying human-networked interactions involves an expanded type of usability. In this article, we argue that a key component of usability is how humans connect and disconnect from these networks. For this reason, the authors advocate studying how users connect and disconnect between online and offline contexts in their everyday life. Such an effort involves questioning our assumptions about the role of connection in usability and introduces methodological issues in studying these processes. These shifts require our research to be more multidisciplinary and more methodologically demanding, with major implications for the portability and durability of technical communication research.     

Making disability visible: How disability studies might transform the medical and science writing classroom

This article describes how disability studies can be used in a medical and science writing class to critically examine the assumptions of scientific discourse. An emerging, interdisciplinary field, disability studies draws on feminist, postmodern, and post‐colonial theory and extends their critiques to the medicalization of disability. Deconstructing the medical model of disability helps students understand how science is socially constructed. After conceptualizing disability studies, this essay discusses sample disability‐related classroom activities, readings, and writing assignments.     

Revising the Online Classroom: Usability Testing for Training Online Technical Communication Instructors

ABSTRACT

This article reports on an effort by the authors to use usability testing as a component of online teacher training for their multimajor technical communication course. The article further explains the ways in which program administrators at other institutions can create their own usability testing protocols for formative online teacher training in course design and in principles of user-centered design.     

Food Fights: Cookbook Rhetorics,Monolithic Constructions of Womanhood,and Field Narratives in Technical Communication

Field narratives that (re)classify technical genres as liberating for women risk supporting the notion that feminism is a completed project in technical communication scholarship. This article suggests that technical communicators reexamine the impact of past approaches to critical engagement at the intersections of gender studies and technical communication; cookbooks provide a material example. The authors illustrate how a feminist approach to cookbooks as technical/cultural artifacts can productively revise field narratives in technical communication.     

Dismay and disappointment: Perspectives of inexperienced adult learners on becoming webpage readers

Practitioners teaching new Internet users often report that adult learners are disappointed by their first experiences of the World Wide Web. This article focuses on problematic experiences of developing new web-based literacy practices, particularly for adult learners, and how they can be addressed without attributing difficulties to learners’ own deficiencies or attitudes.The perspectives of inexperienced learners in a variety of settings are discussed in relation to the constructs of usability and affordance. Concepts of multimodal affordances and hypermodality, developed within textual studies, foreground potential readings while usability studies foreground technological design. Within literacy studies meanwhile there has been a strong turn towards social context. This paper aims to connect these models of reading, rooted variously in studies of human–computer interaction, theoretical approaches to multimodal texts, and socially situated literacy practices. It concludes that for practitioners, an interdisciplinary approach can be most effective.     

Constructing inclusion: lessons from critical,disability narratives

Drawing from critical disability narratives, including disability studies works, autobiographies and school age students' commentaries, explored is how discussions of school inclusion might be expanded to reflect disability voices. The analysis focuses on inclusion primarily as it concerns students with developmental disabilities such as autism, cerebral palsy, and Down syndrome, and how, in light of lessons from critical disability narratives, students with these disabilities might experience fuller academic as well as social inclusion. Specifically, presented are four themes drawn from disability narratives: (1) resisting static understandings of disability; (2) creating and finding contexts for experiencing competence; (3) learning to recognize and resist normate narratives of disability; and (4) honouring the experience of disability. The paper includes a series of assumptions and principles for practising inclusion that arguably can be derived from critical disability narratives.     

Mona Tobias Award Winner, 2008 Effective instruction for socially disadvantaged low-progress readers: The Schoolwise Program 1

In this article, I consider social class and reading performance, outline a non-categorical approach to reading disability, describe the reading intervention program we have developed for older low-progress readers and seek to demonstrate how students from socially disadvantaged backgrounds can, and do, make substantial progress when offered effective reading instruction based on the available scientific research evidence.     

网络教学平台的可用性测试研究

可用性是关于软件可使用程度和质量的衡量标准之一,可用性测试是测量软件可用性的方法。该文介绍了可用性测试的相关概念,阐述可用性测试的流程,讨论教学平台可用性测试的特点和原则,并以实例说明可用性测试的方法和应用,希望通过该项研究和实验为网络教学平台的设计和开发提供支持和解决方案。     

Growing in Humanity: On Vulnerability,Capacitation, and Encounter in Religious Education: A Christian Practical Theological Approach

This article focuses on how the conversation on vulnerability between theologies of disability and religious education (RE) promotes encounter between pupils of different abilities. I argue that talking about the gift of vulnerability in RE can help pupils of different abilities perceive each other as full human beings. Indeed, RE can empower students regardless of their abilities, if it builds on their vulnerability to promote their ability to act. In order to achieve this I suggest a “capacitating” reading of biblical narratives in RE to counter able-bodied beliefs about normalcy and “perfection.”     

Productive Usability: Fostering Civic Engagement and Creating More Useful Online Spaces for Public Deliberation

This article offers productive usability as a usability approach that focuses on the usefulness of civic Web sites. Although some sites meet traditional usability standards, civic sites might fail to support technical literacy, productive inquiry, collaboration, and a multidimensional perspective—all essential ingredients for citizen-initiated change online. In this article, we map productive usability onto broader philosophies of usability and offer a framework for rethinking usability in civic settings and for teaching productive usability.     

The effective combination of hybrid usability methods in evaluating educational applications of ICT: Issues and challenges

This paper focuses on usability evaluation of information and communication technologies applications in education (ICTE applications). Various classes of teaching and learning systems are discussed in terms of technologies used and pedagogical approaches. Their usability is analyzed according to various dimensions and the impact of system usability on the learning effectiveness is studied. We argue that various classes of ICTE applications such as multimedia/hypermedia applications, open educational environments and CSCL environments, based on different theoretical perspectives, require fundamentally different approaches in evaluating their usability. The paper is structured as follows: an overview of different usability evaluation approaches is presented first, followed by a discussion on applicability of these techniques in various categories of teaching and learning computer systems. Typical case studies that engage both usability experts and users themselves (students and teachers) are also discussed. The objective is to describe both the methods, and the way to apply them effectively in order to certify the usability of an ICTE application with respect to its teaching and learning objectives.     

Can mimetics,a theatre‐based practice,open possibilities for young people with learning disabilities? A capability approach

While the significance of the social model of disability for articulating inclusive approaches in education is recognised, the application of capability theory to education is less well developed. This article by Jo Trowsdale of the University of Warwick and Richard Hayhow of Open Theatre considers how a particular theatre‐based practice, here described as ‘mimetics’, can alter and extend the aspirations and achievements of children and young people with learning disabilities, and might be understood as applied capability theory or ‘capability practice’. Mimetics has been crafted from experimental psycho‐physical actor‐training processes by Open Theatre Company working in collaboration with actors with learning disabilities, and adapted to support the learning and development of young people with learning disabilities. This study draws upon an action research project set up by Creative Partnerships with Open Theatre Company and a special school, where children demonstrated increased motivation and capacity for communication and socialisation, improved well‐being, learning and wider achievement. To illustrate the process, we offer a case study of one child with an autistic spectrum disorder.     

Cripping Human Rights Education with Disability Studies: An Undergraduate Reading List

Aiming to place disability studies in conversation with other antioppressive educational frameworks, this article “crips” human rights education (HRE), a field that, by definition, teaches people about equality, dignity, and respect. A theoretical sampling of HRE journals and an online library database uncovers that human rights scholarship largely overlooks disability outside a medical or legal framework, though disability scholars consistently reference human rights in their work. We argue that these absences exemplify the active erasure of disability at the ontological level, and in response we urge scholars to reconceptualize where and how politics, activism, and social change take place. This “visibilizing” project follows Baxi's dictum that HRE must constantly adapt to people’s localized experiences and the needs of future generations. We offer a reading list to begin this “visibilizing” project in undergraduate university settings, proposing that teachers use “Disability and Human Rights Praxis: Intersectional, Interdisciplinary Readings for Educators” to conceptualize how they might pair disability studies in education and HRE texts to facilitate interdisciplinary class discussions and student projects.     

Power, Language, and Professional Choices: A Hermeneutic Approach to Teaching Technical Communication

This article argues that the philosophical hermeneutics of Hans-Georg Gadamer provides a useful theoretical framework from which to discuss ethical issues in the technical communication classroom. The article analyzes a previously published case study to demonstrate how hermeneutics can shed light on the ways that writers can be unconscious of ethical problems in their own writing. Finally, some suggestions for pedagogical applications are presented.     

Reasonable Adjustments in Assessment: Putting Law and Policy into Practice in Australia

The Australian Disability Standards for Education 2005 (Cth) require education providers to make reasonable adjustments in educational assessment so that students with disability can participate on the same basis as other students and be able to demonstrate what they know and can do. Reasonableness is governed by a determination of the balance of interests, benefits and detriment to the parties involved. The Standards require providers to consult with students and associates on adjustments, although guidance on how consultation should occur and how the views of students and associates are to be taken into account is vague. In this article, we identify three principles to be considered in order to put appropriate and effective reasonable adjustments in assessment into practice. While Australian law and assessment contexts are used to examine intentions, expectations and practices in educational assessment for students with disability, we argue that these three principles must be considered in any national education system to ensure equitable assessment practices and achieve equitable educational inclusion for students with disability.     

礼貌原则：人物专访节目的润滑剂

人们在交际活动中为使交际目的顺利达成.需要共同遵守语用规则.本文首先简要介绍了礼貌原则理论,通过分析人物专访节目主持人在主持节目中的语言运用,探究主持人如何运用礼貌原则确保访谈顺利进行.     

Durable Research,Portable Findings: Rhetorical Methods in Case Study Research

ABSTRACT

Case studies have been a central methodology employed by scholars working in the rhetoric of science and technical communication. However, concerns have been raised about how cases are constructed and collected, and what they convey. The authors reflect on how rhetoricians of science and technical communication researchers can – and do – construct a variety of case-based mixed-methods studies in ways that may make our research more portable and durable without undercutting the important and central role of case-based analysis.