Changes in U.S. Journalism

During the past decade, great changes have occurred in journalism, many of them due to the rapid rise of social media. What has happened to American journalists in the decade since the early 2000s, a time of tumultuous changes in society, economics, and technology? What impact have the many cutbacks and the dramatic growth of the internet had on US journalists’ attitudes, and behaviors—and even on the definition of who is a journalist? To answer the questions raised above, in late 2013 we conducted a national online survey of 1080 US journalists. The survey is part of the American Journalist project, which conducted similar surveys of US journalists in 1982, 1992, and 2002. We found that US journalists use social media mainly to check on what other news organizations are doing and to look for breaking news events. A majority also use social media to find ideas for stories, keep in touch with their readers and viewers, and find additional information. Thus, journalists use social media predominantly as information-gathering tools and much less to interview sources or to validate information. Our findings also indicate that most journalists consider social media to have a positive impact on their work. Of particular value, it seems, was the fact that social media make journalism more accountable to the public. However, only about a third of the journalists also think that social media have a positive influence on the journalistic profession overall. One of the most common negative perceptions was that online journalism has sacrificed accuracy for speed. Overall, then, it appears that most journalists do see the benefits of social media, but fewer are convinced that these new forms of digital communication will benefit journalistic professionalism.     

Beyond “J-Tweeters”

Based on a survey (N?=?1613) directed to members of the Norwegian Journalist Association (NJ), this paper presents an extensive overview of the ways in which comparably older and newer online platforms have been incorporated into the professional lives of Norwegian journalists. While plenty of research is available that explores the uses of Twitter by journalists, the results presented here suggest that Facebook is by far the most frequently used platform throughout the journalistic process—from collecting information, distributing content and engaging with readers. Statistical analyses provide further insights into which variables appear to influence certain modes of usage across the studied platforms. Based on the results, the argument is made that the advantages of using Facebook as a platform for journalistic practices are obvious due to its popularity among the general public, but that this utilization of one platform over others also could be problematic. As Facebook continues to gain leverage towards the newspapers they host, questions of journalistic practices need to come to the fore.     

THE JOURNALIST IS MARKETING THE NEWS

This study, based on case studies of three online newsrooms, seeks to understand the patterns of how journalists use social media in their news work. Through 150 hours of observations and interviews with 31 journalists, the study found that journalists are normalizing social media while also reworking some of their norms and routines around it, a process of journalistic negotiation. They are balancing editorial autonomy and the other norms that have institutionalized journalism, on one hand, and the increasing influence exerted by the audience—perceived to be the key for journalism's survival—on the other. In doing so, journalists are also seeing a reworking of their traditional gatekeeping role, finding themselves having to also market the news.     

Best Practices for Journalistic Balance: Gatekeeping,Imbalance and the Fake News Era

ABSTRACT

The concepts of balance and fairness are considered pillars for ethical journalism. However, balance is not clearly defined within the working profession, and more importantly, the construction of a balanced news story is often subjective to its creator and institution, leading to calls of imbalance by both the public and political figures. This study examines the construct of balance and if there is a connection between imbalance and fake news from the perspective of news journalists within the United States. Interviews with television journalists across the U.S. show the definition of balance is widely varied, with a need to expand beyond the traditional two-sides-of-the-story model; a recognition that the expanse of the Internet has created a force of un-vetted gatekeepers allowing for imbalanced reporting, and that the threat of fake news could seriously harm balanced journalism.     

Gatekeeping in a Digital Era

The original concept of gatekeeping within journalism was based on a particular research method, a particular sub-profession within the news media, and a particular—now extinct—technological platform. This article describes and discusses what has happened to the function of gatekeeping as new technologies have developed, and it suggests that three models of gatekeeping are present in the digital era. The first model is based on a process of information, the second model is based on a process of communication, and the third and last model is based on a process of elimination, where the function of gatekeeping is taken over by people outside the newsrooms. All three models have been part of the history of journalism from the very beginning, but their importance for news reporters and the news media have changed with the invention of new technological means, methods and tools. This reassessment of the principles, practices and new technological platforms for gatekeeping concludes by discussing the ways in which our models of journalism can affect not only researchers but also news reporters and audiences.     

Investigative Reporting in the Networked Media Environment

The internet and social media sites are used extensively by violent extremist actors, providing new areas of inquiry for journalists reporting violent extremism. Based on 26 in-depth interviews with Norwegian media professionals, the present article describes how journalists monitor, assess, and make use of online information in investigative reporting of violent extremist groups in today’s networked media environment, characterized by complex interaction patterns, a plurality of voices, and blurred boundaries between private and public communication. While existing research on journalists’ use of social media as a source has tended to emphasize breaking news, the present article focuses on longer-term investigative efforts of journalists. The article gives insights into journalistic investigative practices in the networked media environment, in general, and in reporting violent extremism, in particular.     

COZY JOURNALISM

In recent years applications like CoveritLive have diffused with great speed throughout online newsrooms. Such technologies create an interface where audience participation and journalistic reporting potentially merge into a text-production system marked by a high degree of immediacy and interactivity. This paper investigates the consequences of such practices for the professional ideology of journalism. What norms and ideals do journalists who initiate and partake in such practices adhere to? To what degree does their practice conflict with traditional ideals of journalistic reporting? The paper analyses the “live” coverage of football matches in the two most popular Norwegian online newspapers, VG Nett and dagbladet.no. The findings suggest that the merger of audience participation and immediacy creates conflicts of ideals for the journalists involved, and that ideals of subjectivity and social cohesion are promoted by such practices of journalism.     

From “Selfies” to Breaking Tweets

The aim of this paper is to analyse the different ways in which journalists negotiate representations of their professional and personal identity on social media platforms. We argue that the differing representations of personal and professional identity on social media correspond to the professional, organisational and institutional tensions that have emerged in this new space. Using qualitative interviews with various journalists and editorial staff from Australian media organisations across television, radio, print and online publications, we indicate that journalists present their personal and professional identity on social media in three different ways. The first group create public, professional social media accounts, but also create secondary, private accounts that are only accessible to personal networks. The second group either choose, or are required by their media organisation, to only have a professional presence on social media; that is, they have public accounts that are only associated with their media organisation and display only their professional activities. The last group merge a professional and personal identity on their social media sites, showing aspects of their personal and their professional lives on publically available accounts.     

The new Norm

This article examines how one Central Florida newspaper used emerging media technologies to communicate and engage better with a newly active audience during its coverage of two high-profile court trials. Through a series of in-depth interviews with participating journalists, the author demonstrates how the Orlando Sentinel disrupted traditional newsgathering and dissemination methods during reporting of the Casey Anthony and George Zimmerman trials, and in doing so, challenged long-standing gatekeeping media theories and exemplified emerging participatory journalism models. Findings show that audience demands for live and continuous information throughout the development of the Casey Anthony and George Zimmerman stories and resulting court proceedings were a driving force in changing outdated journalism paradigms that led to the adaptation of a new norm by the Orlando Sentinel newsroom and journalists.     

Why Isn’t Health a Priority?

This study helps bridge the existing divide between the knowledge on health news reporting in mainstream mass media and health reporting in media outlets serving Native American populations in the United States. The current work presents the first survey of journalists working in Native-serving media outlets to identify role conceptions, perceived importance, and actual practices of health reporting. Aided in data collection by the Native American Journalists Association, findings indicate journalists (N?=?100) place a high value on their role as disseminators of culturally relevant health information. However, results conflict in regard to the prioritization of health news reporting. Although journalists recognize health news should be a top priority, they point to a general lack of will from news leadership to make it an organizational priority. Additionally, results show that although journalists have comfort and confidence in health-related reporting, access to qualified sources remains an area for opportunity.     

When the Gated Misbehave

This study analyzes online reader comments on top US newspapers’ stories related to former congressman, Anthony Weiner’s, August 2016 sexting scandal. Audience gatekeeping was seen through such discussion themes as gender bias and sexism, political scandals, and sex addiction. The analysis revealed that the majority of reader comments significantly diverged from the news topic, and many comments about US politicians were uncivil. Furthermore, online discussions “drowned out” newspapers’ intended message about Weiner’s inclusion of his toddler son into a sexually explicit selfie. This study argues that online commentary should not be perceived as a dichotomy—a negative or positive development, a contributor or preventer of public discourse—but rather as a continuum of citizen engagement.     

Exploring Participatory Journalism in Mediterranean Countries

Digital media have rapidly adopted mechanisms for transforming their audience into active content providers. Various studies have shown that the main motivation for developing audience participation is financial in nature and that journalists are striving to retain their role as gatekeepers. Nevertheless, “participatory journalism” opens up the public arena to citizen debate. The main aim of this article is to examine how 20 media, two from each of 10 countries on both sides of the Mediterranean, have integrated user-generated content, and to identify whether the forms of participation offered by these media are conditioned by national political and media systems. The results show that in democracies the opportunities for participation are greater than in countries with autocratic regimes. However, significant internal differences were identified.     

THINKING ABOUT CITIZEN JOURNALISM

This study seeks to understand how community newspaper editors negotiate the professional complexities posed by citizen journalism—a phenomenon that, even in the abstract, would appear to undermine their gatekeeping control over content. Through interviews with 29 newspaper editors in Texas, we find that some editors either favor or disfavor the use of citizen journalism primarily on philosophical grounds, while others favor or disfavor its use mainly on practical grounds. This paper presents a mapping of these philosophical-versus-practical concerns as a model for visualizing the conflicting impulses at the heart of a larger professional debate over the place and purpose of user-generated content in the news production process. Moreover, these findings are viewed in light of gatekeeping, which, we argue, offers a welcome point of entry for the study of participatory media work as it evolves at news organizations large and small alike. In contributing to a growing body of literature on user-generated content in news contexts, this study points to the need for better understanding the causes and consequences of journalism's hyperlocal turn, as digitization enables newswork to serve increasingly niche geographic and virtual communities.     

Normalizing Online Comments

This study sought to understand the role of online comments—particularly uncivil ones—in journalists’ routines. In-depth interviews with 34 journalists reveal they are becoming more comfortable with online comments and often engage with commenters to foster deliberative discussions or quell incivility. However, our data also suggest some journalists feel discomfort with engaging in this way for fear it breaches the journalistic norm of objectivity. Overall, findings suggest journalists are not ceding their gatekeeping role to the public through comments, but rather re-asserting it through moderating objectionable comments and engaging. In addition, findings suggest journalists are participating in “reciprocal journalism” by fostering mutually beneficial connections with the audience.     

News Sources and Follow-up Communication

For sports actors, social media provide the opportunity to bypass sports journalism's gatekeeping function and to disseminate sports-related information to target groups directly. Thus, social media have been conceptualized as a competitor to journalism. We argue that the relation is much more diverse. We differentiate between competitive, integrative, and complementary facets of the relationship between sports journalism and social media. Our study focuses on complementarity and analyzes how far social and mainstream media serve as sources for each other. Therefore, we combine an online survey among 122 German sports journalists, an analysis of the Twitter networks of German sports journalists during the Winter Olympics 2014, and a content analysis of the most popular news items in social media. Results suggest that sports journalists perceive social media accounts of athletes as beneficial news sources, especially to gather inside information. Huge sports events influence the social media activities of sports journalists as they tend to have stronger connections to athletes at these times. Whereas social media appear to be significant sources for sports journalism, sports media content receives little attention in social media. However, our results indicate that sports journalism and social media indeed maintain a complementary relation.     

Spotlight

Against a backdrop of pessimism about the future of investigative reporting, this study reports major findings of a survey of mainly US-based investigative journalists (N?=?861). Although respondents reflect some of the current negative discourse, they also report high perceptions of autonomy and job satisfaction and say resources for investigative reporting are maintaining and even increasing. The survey provides empirical indication of the migration of investigative journalists to nonprofit newsrooms, with nonprofit journalists offering especially positive appraisals of the state of their craft. Also explored are investigative journalists’ professional role conceptions as well as perceptions of the nature of their relationship with the public and public policymakers.     

Gatecheckers at the Visual News Stream

Over the past 65 years, scholars have reframed the original model of gatekeeping to reflect the changing dynamics of news creation, distribution, and curation. In recent years, communication technologies have opened digital news gates to a proliferation of images captured by professionals and amateurs alike. Anyone with a camera or cell phone can shoot and distribute photographs and videos on the internet. Social media facilitates audience-to-audience sharing through tools such as Twitter, Facebook, Instagram, Vine, and Snapchat. This stream of visuals, along with the ease with which citizen journalists, bloggers, and tweeters can create and publish content, has changed the gatekeeping process. Few scholars, however, have addressed the impact that visuals have on the gatekeeping model, which was developed using text and broadcast stories. To address the changing role of the visual journalist and the audience, the authors conducted two studies. First, qualitative elite interviews with key visual decision-makers in Europe and the US provided questions for further exploration in the second study—an online cross-sectional survey of visual journalists who belong to three leading US organizations. The questions in this quantitative survey were also influenced by Shoemaker and Reese's hierarchy of influences and Bennett's multigated model. Findings indicate changes in the way visual journalists conceptualize their role and that of the audience. Based on these changes, this article proposes a new model of visual gatekeeping—the twenty-first-century visual news stream where “gatecheckers” select, verify, and curate visuals but no longer solely control their distribution the way traditional gatekeepers did.     

A Gate in the Wall of Sound

This study examines how gatekeeping aspects of photography, particularly embodied gatekeeping, interact with a subset of photojournalism that faces numerous barriers to access—music photography. Through in-depth interviews with concert photographers in a large metropolitan city, this study expands upon what is known about gatekeeping when it comes to visual media. While much has been studied on photojournalists as a whole, little is known about particular subgroups, such as music photographers. As a part of lifestyle journalism, concert photography contributes to the interaction of popular culture and society, showing us visual evidence of the spectacle of musical performance. Gatekeeping practices are found not only in the managers who issue credentials for access and control where photographers can shoot from but also in the community of photographers themselves. This is extended into embodied gatekeeping in how they jostle for access to space in the pit and enforce the rules with their bodies, such as physically pushing a camera out of the way.     

The Evolving Journalistic Roles on Social Media: Exploring “Engagement” as Relationship-Building between Journalists and Citizens

ABSTRACT

Scholarly and pragmatic definitions of the term “engagement” vary drastically. This article attempts to capture the nuances of the term by exploring journalists’ roles on social media where “engagement” is supposed to be particularly prevalent. Using in-depth interviews, we gauge the attitudes of traditional political journalists as well as those who think of themselves as “engagement specialists” about their responsibilities in interactive spaces. In addition, we analyze what kinds of engagement are happening in these spaces, and how citizens’ expectations are being articulated, in terms of journalist-audience relationship—an organic resultant of engagement. We found that journalists are taking on new kinds of roles in social spaces—often in the name of “engagement”—but that work is not always particularly interactive with citizens; rather, content is engaged with. In contrast, citizens look to journalists to play a number of roles that range from civic guide to therapist. Thus, relationship building happens sporadically. Furthermore, engagement level is dependent on the platform and its affordances. This research offers a continuum of social media engagement conceived as relationship building that can reconcile the disparities in how we define engagement, and suggests newsrooms appreciate the nuances via a series of recommendations.     

网络新闻互动表现及发展趋势——台湾地区报社、广播电台和电视台设置的网络媒体之内容分析结果

本文探讨网络媒体方面的互动问题 ,采用内容分析法及深度访谈 ,来探讨台湾报社、广播电台及电视台所设置的 45家网络媒体 ,所提供的网络媒体互动功能现况 ,及其未来可能的功能