User Perception and Use of the Academic Library: A Correlation Analysis

This study explores user perception, the use of an academic library, and the correlation between user perception and library use. The findings indicate that the academic library is a preferred place to study and spend time during non-class times on campus. The frequent user activities in the library included individual study, reading, computer use, finding information, group study, using reference and information services, and meeting and socializing. The correlation between library use and each of the user activities was examined. The findings suggest that users perceive the academic library primarily as a place for learning and information seeking. The study shows how users perceive and use the academic library, and provides insights into how libraries can strengthen their place and advance their role in the academic community.     

The informationist: building evidence for an emerging health profession

Background:

To encourage evidence-based practice, an Annals of Internal Medicine editorial called for a new professional on clinical teams: an informationist trained in science or medicine as well as information science.

Objectives:

The study explored the effects of informationists on information behaviors of clinical research teams, specifically, frequency of seeking information for clinical or research decisions, range of resources consulted, perceptions about access to information, confidence in adequacy of literature searches, and effects on decision making and practice. It also explored perceptions about training and experience needed for successful informationists.

Methods:

Exploratory focus groups and key interviews were followed by baseline and follow-up surveys conducted with researchers and clinicians receiving the service. Survey data were analyzed with Pearson''s chi-square or Fisher''s exact test.

Results:

Comparing 2006 to 2004 survey responses, the researchers found that study participants reported: seeking answers to questions more frequently, spending more time seeking or using information, believing time was less of an obstacle to finding or using information, using more information resources, and feeling greater satisfaction with their ability to find answers. Participants'' opinions on informationists'' qualifications evolved to include both subject knowledge and information searching expertise.

Conclusion:

Over time, clinical research teams with informationists demonstrated changes in their information behaviors, and they valued an informationist''s subject matter expertise more.

Highlights

• Informationist involvement in traditional team activities—going on rounds and searching and critically evaluating the literature—increased over time.
• As the relationship between a clinical team and informationist developed, activities expanded to include projects such as development of wikis, databases, and websites.
• Clinical teams came to view subject knowledge as key to an informationist''s preparation; however, their expertise as information scientists was valued most highly.
• “Initiative,” approaching research staff in their workplace, was the one personal trait focus group participants agreed on as most desirable for an informationist.
• When first introduced to the concept, researchers cited customization of services to team needs as a major benefit.

Implications

• To assure a successful informationist program, libraries must be prepared to commit time and money.
• Whether informationists or not, librarians should be prepared to support users'' increased need for genetics and molecular biology information.

     

What the framework means to me: Attitudes of academic librarians toward the ACRL framework for information literacy for higher education

Findings from in-depth interviews with academic librarians reveal initial perceptions of the value of the new Association of College and Research Libraries' Framework for Information Literacy for Higher Education and information about individual experiences in implementing the framework into information literacy skills instruction. Fifteen academic librarians, recruited through the ILI-L listserv, participated in Skype interviews that averaged 50?min in length. Participants shared that the Framework has had an impact on their teaching, helps them to better articulate the role of the librarian and the concept of information literacy, supports collaboration with faculty, and presents new empirical research opportunities for academic librarians. At the same time, acceptance of the Framework by librarians has not been universal, implementing the Framework into one-shot information literacy instruction is difficult, and full implementation of the Framework may require a restructuring of how information literacy education is approached.     

How They Search,How They Feel,and How to Serve Them? Information Needs and Seeking Behaviors of Chinese Students Using Academic Libraries

ABSTRACT

America has become a choice for international students to study abroad because of its advanced education system and environment. Libraries become a way for international students to access resources and experience campus life, while Chinese students are increasing gradually as the biggest component of international students. This article investigates how Chinese students use American academic libraries and their information needs and seeking behaviors, as well as Chinese students' satisfaction with library facilities, resources, and services, and their expectation for other services. The article aims to better understand Chinese students, analyze their search strategies, and better provide relevant library services for them.     

A probability ranking principle for interactive information retrieval

The classical Probability Ranking Principle (PRP) forms the theoretical basis for probabilistic Information Retrieval (IR) models, which are dominating IR theory since about 20 years. However, the assumptions underlying the PRP often do not hold, and its view is too narrow for interactive information retrieval (IIR). In this article, a new theoretical framework for interactive retrieval is proposed: The basic idea is that during IIR, a user moves between situations. In each situation, the system presents to the user a list of choices, about which s/he has to decide, and the first positive decision moves the user to a new situation. Each choice is associated with a number of cost and probability parameters. Based on these parameters, an optimum ordering of the choices can the derived—the PRP for IIR. The relationship of this rule to the classical PRP is described, and issues of further research are pointed out.

Librarians' assistance to students in the information seeking process: Perspectives of higher education teachers and librarians

Seeking information is an integral part of the tasks that students are assigned by their teachers. They turn to librarians, or librarians offer them assistance in relation to this pursuit. This qualitative study sought to obtain in-depth insights on the perceptions and expectations of university teachers and librarians with respect to the importance of and students' participation and librarians' assistance in the information seeking process. Teachers and librarians understand the importance of the information-seeking process for students in the development of their skills. Whereas most of their perceptions of the students' roles in the process do align, there are certain differences in their perceptions and expectations of students. The results enhance the understanding of the information-seeking process and teachers and librarians' perceptions on it. They contribute toward planning to facilitate cooperation between academic librarians and teachers in situations of information behavior resulting from the educational process and context.     

Empirical study of L-Sequence: The basic h-index sequence for cumulative publications with consideration of the yearly citation performance

Most current h-type indicators use only a single number to measure a scientist's productivity and impact of his/her published works. Although a single number is simple to calculate, it fails to outline his/her academic performance varying with time. We empirically study the basic h-index sequence for cumulative publications with consideration of the yearly citation performance (for convenience, referred as L-Sequence). L-Sequence consists of a series of L factors. Based on the citations received in the corresponding individual year, every factor along a scientist's career span is calculated by using the h index formula. Thus L-Sequence shows the scientist's dynamic research trajectory and provides insight into his/her scientific performance at different periods. Furthermore, L_∝, summing up all factors of L-Sequence, is for the evaluation of the whole research career as alternative to other h-index variants. Importantly, the partial factors of the L-Sequence can be adapted for different evaluation tasks. Moreover, L-Sequence could be used to highlight outstanding scientists in a specific period whose research interests can be used to study the history and trends of a specific discipline.     

The Special Library on Campus

Abstract

A library and media center orientation program was developed for administrators, faculty and support staff after examining their information seeking behaviors, prior research, and demographics of this group. The goal of the orientation was to promote the library's and media center's services and resources; to encourage this user group to make use of them; and to teach the basic skills needed to address their information needs. This article includes a literature review; explanation of the processes involved in creating a library orientation program for this group; and discussion including ideas and thoughts as to where further research about this user group or library orientation programs might be beneficial.     

Hispanics' use of Internet health information: an exploratory study

Purpose: The research examined use of the Internet to seek health information among Hispanics in the United States.Methods: A secondary analysis used the Impact of the Internet and Advertising on Patients and Physicians, 2000–2001, survey data. Pearson''s χ² test, multivariate analysis of variance (MANOVA), analysis of variance (ANOVA), and independent samples t tests were conducted to test for relationships and differences between facets of Hispanic and non-Hispanic white online health information seeking.Results: Findings indicated lower Internet health information seeking among Hispanics (28.9%, n=72) than non-Hispanic whites (35.6%, n=883). On a scale of 1 (strongly agree) to 4 (strongly disagree), Hispanics were likely to agree that Internet health information improves understanding of medical conditions and treatments (M=1.65), gives patients confidence to talk to doctors about health concerns (M=1.67), and helps patients get treatment they would not otherwise receive (M=2.23). Hispanics viewed their skills in assessing Internet health information as good. Overall ratings were also positive for items related to sharing Internet health information with a doctor. Conflicting with these findings, Hispanics (M=3.33) and non-Hispanic whites (M=3.46) reported that physician-patient relationships worsened as a result of bringing online health information to a visit (scale 1=a lot better to 5=a lot worse).Conclusion: This study provides further evidence of differences in Internet health information seeking among Hispanics and non-Hispanic whites. Cultural discordance may be a possible explanation for Hispanics'' view that the Internet negatively impacts physician-patient relationships. Strategies to increase Hispanics'' access to Internet health information will likely help them become empowered and educated consumers, potentially having a favorable impact on health outcomes.

Highlights

• Consistent with prior studies, a lower proportion of Hispanics compared to non-Hispanic whites reported using the Internet to seek health information.
• Overall, Hispanics tended to agree that the Internet is a helpful resource for health information.
• Hispanics and non-Hispanic whites reported that bringing Internet health information to doctors'' visits worsened the physician-patient relationship.
• Consistent with prior literature, the odds of seeking Internet health information were decreased for Hispanics with low (<$25,000) and middle ($25,000– $49,000) household incomes.

Implications

• More studies are needed to provide evidence to develop culturally appropriate interventions to examine differences in Internet use and potential digital disparities among Hispanics.
• Concurrent with increasing Hispanics'' use of Internet health information, efforts to address the Internet''s impact on physician-patient relationship are warranted.

     

Innovation,Creativity, and Meaning: Leading in the Information Age

Today's fast paced global environment requires information professionals to be leaders keeping pace with user needs. Two academic research libraries share their work seeking to ensure and leverage the creativity in their organizations focusing on the most meaningful innovative opportunities. The premise is that usefulness and appropriateness is achieved through strategic alignment, thereby opening the door of opportunity for innovative products and services. The ability to seize the opportunity each group seeks to meet is due to the recognition by the organization of that alignment. And so, organizational perception, awareness, and value all affect the successful implementation of creativity. The products and services presented in this article, Harvard's Baker Library Historical Collections Online and Purdue University's career wiki, stem from organizational alignment, and the work of the leadership teams to influence perception, create awareness, and demonstrate value.     

Barriers and Enablers in Access Services

Abstract

The JUBILEE project (JISC User Behaviour in Information Seeking: Longitudinal Evaluation of EIS) was set up at the University of Northumbria in response to a Joint Information Systems Committee (JISC) call for a qualitative longitudinal monitoring of Electronic Information Services (EIS) in the United Kingdom. The issue of EIS performancein support of Higher Education (HE) is of growing concern today. Because HE institutions commit more revenue to systems and services, there is a need to find ways by which to assess the value of EIS. One of the most valid measures is user satisfaction. An importantattribute of JUBILEE's holistic method is that it affords a formal approach to the collection and presentation of users' opinions of EIS. JUBILEE will be collecting and collating data on user information-seeking behaviour over a period of time and in a variety of disciplines. The longitudinal tracking of users in JUBILEE will highlight success criteria for information seeking from the users' viewpoint. This article describes early results and background information from the first cycle of the project.     

Mountains,Valleys, and Pathways: Serials Users' Needs and Steps to Meet Them

ABSTRACT

An overview of the preliminary analysis of focus group and semi-structured interviews identifies how and why college and university information seekers meet their information needs. In the age of immediate gratification, in certain situations users may settle for information that is quickly and easily available instead of library sources that are considered more authoritative and trustworthy. Meeting user needs in the library environment requires updating library catalogs to implement discovery and recommender services that provide the associations and links that are available to users in other Web-based environments and that meet these users' expectations of online systems and sources.     

Emotional design application to evaluate user impressions of library information desks

To evaluate the quality of service it is critical to know the concepts on which such evaluations are made from the user point of view. Differential semantics was applied in an emotional design framework to identify these concepts, or dimensions, and an equation was devised to discover the influence they have in the acceptance of a service by users. Some 53 users evaluated the tangible elements of 28 library information desks. Five latent concepts emerged from the analysis: modern, welcoming, professional, simple, and accessible. The most influential concepts influencing willingness to interact at library information desks were, in descending order, modernity, professionalism, welcoming environment, and accessibility. Finally, a comparative semantic profile was developed to explore the perception differences between the most and the least desirable information desks. Understanding the concepts that users consider when evaluating information desks and the influence of those concepts on user behavior can help designers improve overall service quality impressions.     

Judging the Need for and Value of DDA in an Academic Research Library Setting

This article reports findings from a multiphase analysis of demand-driven acquisitions (DDA) within the academic research library setting. Evaluating local collections within the context of Trueswell's (1969) often-cited 80/20 Rule, phase one of this study illustrates the deficiencies of a just-in-case approach to building library collections. Following from this, phase two evaluates the viability of DDA as the just-in-time collection-building solution librarians have sought as an answer to low-use titles that plague most academic library collections. Supported by 16?months of data, this study scrutinizes the comparative value of DDA against traditionally acquired titles along two key dimensions—the subject-matter profile of purchases and their overall usage levels. Further, the concept of a utility as value paradigm, as well as a purchase-use equilibrium for library collections, provide a theoretical framework in which the relative value of DDA is assessed. From a content, or subject-matter, perspective, this study finds negligible deviation in those purchasing patterns associated with DDA when compared with traditionally-acquired materials. At the same time, DDA titles experience much higher levels of use and are, therefore, associated with markedly lower cost-per-use figures and greater overall value.     

The academic and the everyday: Investigating the overlap in mature undergraduates' information–seeking behaviors

This study uses in-depth qualitative interviews to explore the information seeking behavior of 25 mature undergraduates at one Canadian university. It explores the complex interweaving of these students’ everyday and academic information needs in light of Reijo Savolainen’s framework for the study of everyday life information seeking. Findings include the role of social and cultural capital in these students’ information seeking, the diverse ways that everyday and academic contexts inform one another, and the importance of not separating the everyday from other life situations in studies of individuals’ information behaviors.     

A Quantitative Survey on the Influence of Students' Epistemic Beliefs on Their General Information Seeking Behavior

This exploratory survey aimed to investigate the possible influence of students' epistemic beliefs (EBs) on their general information seeking behavior (GISB). The study sample consisted of 290 undergraduate students majoring in different disciplines in some centers and units of Payame Noor University (distance education) in northern Iran in the academic year of 2012–2013. They completed a 28-itemed Epistemic Beliefs Inventory and a researcher-made 25-itemed General Information Seeking Behavior Questionnaire. By using SPSS 19 software, collected data was analyzed. The findings showed that students' EBs positively affected their GISB. Students with sophisticated EBs had elaborate GISB in comparison with those having naïve EBs. It can be concluded that the consideration of epistemic beliefs is relevant for research on information seeking behavior. This necessitates us to revise our approaches to reference services, information consulting and information literacy. This study and further related studies can lead to better performance in information environments from the user's side and guide academic librarians to integrate epistemic beliefs in library instruction.     

The Effect of Human Behavior on the Design of an Information Retrieval System Interface

While current research trends concern such humanfactorsas physical and intellectual compatibility with an information system, little research exists that focuses on humanbehaviorin the information seeking process. The purpose of this paper is to identify some of the behavioral factors that influence the design effectiveness of an information retrieval system and to apply some principles of human behavior to the design of the user interface.