Interrogative strategies and information exchange in computer‐mediated communication

The explosive growth of Internet and E‐mail use has provided exceptional opportunities for humans to mediate their communication and thus their relationships in new ways. This study reports on a content analysis of interrogative strategies used in E‐mail messages exchanged over six months between intergenerational sets of senior citizens and youngsters. A great deal of relationship development is facilitated by the use of questions which are a core aspect of uncertainty reduction processes. While Uncertainty Reduction Theory (URT) has been a predominant theoretical position for examining face‐to‐face initial interaction, its utility for examining communication in an asynchronous, computer‐mediated environment was only partially effective. Data analyses focused on politeness of questions, types of questions, and, temporal effects. Results suggest that the interrogative strategies we engage in to achieve interpersonal connectedness are sometimes different in computer‐mediated communication (CMC) and a new standard for transacting relational message exhange may be emerging.     

Assessing learner‐centredness through course syllabi

One attempt to revitalise undergraduate education has been by shifting the dominant pedagogy to a learner‐centred focus and supporting an emphasis on the scholarship of teaching and learning. The discussion regarding efforts to refocus undergraduate education to be more intentional by moving towards a learner‐centred paradigm is encouraging, yet it is crucial to acknowledge that most of the effort and literature on the learner‐centred paradigm and the scholarship of teaching and learning have necessarily focused on strategies for the classroom. It is equally important for administrators to consider the impact of the paradigm shift on their roles. Assessment and evaluation are the very core of the learner‐centred paradigm. Assessment is both the single‐most important gage of learning that drives the educational process and the most effective means of implementing institutional change. In this article, the authors offer a means of assessing the degree of learner‐centredness in current teaching practices through a systematic review of course syllabi. Using a rubric developed for this purpose the authors have reviewed course syllabi in order to develop a benchmark for the degree of learner‐centredness present in current teaching practices and employed the results as a vehicle for planning professional development.     

Computer: The use of computer‐mediated communication in training students in group problem‐solving and decision‐making techniques

Abstract

A cost‐effectiveness analysis of training Army National Guard soldiers by audio teletraining technology was conducted. The trainees were n = 225 soldiers nationwide. About half of the trainees received training in a three‐week Unit Clerk Course through traditional residence training, and the remainder received the same instruction through audio teletraining. Objective performance data were collected from written tests on sixteen of the forty‐seven tasks taught. The percentage of trainees in the audio teletraining group that reached criterion (93%) on the first test was significantly higher (by statistical test) than the residence group (85%). In comparing costs, the audio teletraining group had lower training costs per trainee. Projected on an annual basis, the Army National Guard can save $292,404 per year through the use of audio teletraining for the Unit Clerk Course.     

Patterns of scaffolding in computer‐mediated collaborative inquiry

There is wide agreement on the importance of scaffolding for student learning. Yet, models of individual and face‐to‐face scaffolding are not necessarily applicable to educational settings in which a group of learners is pursuing a process of inquiry mediated by technology. The scaffolding needed for such a process may be examined from three perspectives: the organization of activities, the affordances of tools, and process‐level guidance. The purpose of the present study was to assess three tutors’ contributions to university students’ computer‐mediated discourse organized as a question‐driven inquiry process. In all, 17 students participated in the discourse as part of their studies in a cognitive psychology course. Quantitative and qualitative analyses were conducted to investigate critical patterns and possible effects of the tutors’ process‐level scaffolding. During the process, the more experienced tutors acted as meta‐level commentators, whereas the less experienced tutor participated in the inquiry as a co‐inquirer who also produced inquiry questions. More elaborate scaffolding to foster students’ metacognitive awareness of the inquiry strategies was generally lacking in all three tutors’ data. Implications for pedagogical improvement in collaborative, computer‐supported educational settings are discussed.     

Developing teacher‐student relationships through out of class communication

This study investigated student perceptions of control, trust, and intimacy as dimensions of teacher‐student relationships, and. the correlation between these relational variables and reports of learning. Control, trust, and intimacy are viewed as core dimensions of interpersonal relationships, and it is hypothesized that students who engage in out of class communication have relationships that are more interpersonal in nature than students who do not engage in out of class communication with teachers. This hypothesis was supported. Additionally, students who perceived their teachers as exhibiting higher levels of shared control, trust, and intimacy reported greater learning.     

Development of decision‐making skills and environmental concern through computer‐based,scaffolded learning activities

This article focuses on the development of decision‐making skills and environmental concern by 11‐ and 12‐year‐old students through computer‐based, scaffolded learning activities. The enacted activities provided necessary scientific information and allowed for the consideration of multiple aspects of the problem, the study of the effects of every possible solution and the formulation and balancing of criteria. The optimization strategy for decision making was adopted, because it allows for the development of compensatory thinking which is more relevant to actual situations of decision making. Twelve students participated in the pilot enactment of the proposed activities. Data collection relied on students’ reports and pre‐ and post‐ tests as well as a closed questionnaire designed to measure students’ environmental concern. The teaching intervention proved quite successful in enhancing the decision‐making skills of the participating children. Moreover, students’ performance on the environmental concern questionnaire correlated in interesting ways with the improvement of decision‐making skills.     

Contextual challenges of implementing learner‐centred pedagogy: the case of the problem‐solving approach in Uganda

This article explores teachers’ experiences of implementing the problem‐solving approach; a learner centred pedagogic innovation prescribed by a centrally mandated curriculum in Uganda. It presents teachers’ interpretations of the pedagogic principles suggested by the innovation as well as their accounts of challenges of implementing the pedagogic approach. The findings suggest that the teachers’ implementation of the problem‐solving approach was far more regulated by contextual affordances and constraints within schools and the broader education system and society than by their interpretations of the official curriculum. These findings highlight the influence of structural contextual factors in regulating pedagogic practice and teachers’ take‐up of learner‐centred pedagogies in Africa. The evidence from this paper suggests the need for education researchers in developing countries such as Uganda to focus on helping teachers develop strategies for teaching large classes as learner‐centred pedagogies have a bleak future in the region.     

Advisee‐advisor communication: An exploratory study examining interpersonal communication variables in the graduate advisee‐advisor relationship

The objective of this study was to investigate graduate students' perceptions of their graduate advisors' communication (competence, credibility, and nonverbal immediacy), and how these perceptions impact advisees' perceptions of learning, effectiveness of the advisee‐advisor relationship, and advisors' degrees of mentoring. Advisee perceptions of her or his advisor's competence and caring/goodwill accounted for 43% of the variance in advisee cognitive learning. Advisee perceptions of her or his advisor's caring/ goodwill accounted for 39% of the variance in advisee perceptions of the effectiveness of the advisee‐advisor relationship. Lastly, this study noted that the linear combination of advisee perceptions of advisor credibility and communication competence accounted for 55% of the variance in an advisee's perception of the amount of mentoring an advisee received from her or his graduate advisor.     

Bridging the implementation gap: a teacher‐as‐learner approach to teaching and learning policy

A major dilemma facing higher educational institutions around the world is how to achieve quality outcomes for students in an increasingly internationalised and competitive environment. To effect change in teaching and learning, we advocate a teacher‐as‐learner approach to the implementation of teaching and learning policy. Our approach has been influenced by approaches to change management as well as contemporary educational theories, such as constructive alignment and deep and surface approaches to learning. In this paper we use these approaches to evaluate the success of a policy initiative designed to encourage subject coordinators to use a faculty‐endorsed template to embed graduate attributes into their subject outlines. The difficulties experienced by teachers at the disciplinary level in using the subject outline template illustrate how a seemingly positive and well‐intentioned initiative can have a potentially minimal effect on teaching and learning practice and, as a consequence, student learning. We suggest that the Course Experience Questionnaire provides a useful model for evaluating not only teaching but also the management of teaching. As teachers responsible for the implementation of teaching and learning policies, we hope our views will provide a more integrated approach to teaching and learning changes in the higher educational context.     

The communication anxiety inventory: Validation of state‐and context‐communication apprehension

Research reported in this paper investigates the reconceptualization (McCroskey, 1984) of communication apprehension (CA), focusing on the relationship between context‐CA and state‐CA. The validity of the reconceptualization can be enhanced by demonstrating that state‐CA (level of fear and anxiety) is systematically related to context‐CA (predisposition). Two research studies using a new operational measures of state‐CA and context‐CA, the Communication Anxiety Inventory, offer empirical support for the relationship between context‐CA and state‐CA. Results show that context‐CA explains a minimum of 50% of the state‐CA variance. Conclusions suggest that level of fear or anxiety varies closely with context‐CA and that the new scales have strong predictive validity.     

Peer‐mediated instruction: assisted performance in the primary classroom

Peer collaboration has been supported in research as an effective instructional strategy. However, education researchers lack a full understanding of the types of scaffolding that take place in peer groups. Little research is available that documents what happens during the small group interactions. This case study took place in one teacher’s multi‐age primary classroom in the southeastern region of the USA. It examined how elementary students provided scaffolding to one another during collaborative classroom activities. Specifically, this investigation explored the ways in which elementary students provide assistance to one another during academic tasks and examined the status of the children, in terms of more or less capabilities, during the collaborative events. Vygotsky asserts that for learning to occur, assistance must be provided by a more capable person. The research findings suggest that peers provide scaffolding for one another in various ways. In this investigation, these primary students utilized questioning, providing feedback, and instructing as the primary methods of scaffolding during the learning experiences. This study also supports assertions that when students are allowed to pose questions and provide feedback to one another during peer collaboration, they help to establish instruction in their zone of proximal development.     

The evaluation of computer‐mediated technology by second language teachers: collaboration and interaction in CALL

This study presents the results of a web‐based questionnaire administered to 166 second language teachers and designed to obtain information about their use and needs of information and communication technologies (ICTs) as related to language learning (LL). Analyses revealed that, although teachers believe that second language acquisition is primarily driven by social interaction, they seldom use computers as a means to foster collaboration or interaction. ICTs are thought to be very helpful in individual learning scenarios but not for the interactive dimension of LL. Very few teachers incorporate interaction‐oriented digital tools in their language teaching, probably due to their self‐acknowledged deficient training in ICTs. However, instructors stated that they would like to introduce new interaction tools in their computer‐aided courses, which clearly shows the need for both teachers’ training in ICT and the technological development of proper interactive functionalities.

Die Auswertung computervermittelter Technik von Zweit‐Sprachlehrern: Kollaboration und Interaktion in CALL

Diese Studie zeigt die Ergebnisse einer Umfrage, die dafür entworfen wurde, Information darüber zu erhalten, die etwa Zweit Sprachlehrer verwenden, und den Bedarf an Informations‐ und Kommunikationstechniken (ICTs), die mit Sprachlernen (LL) generell verbunden sind. Analysen ergaben, dass, obwohl Lehrer glauben, dass der Erwerb einer zweiten Sprache in erster Linie von sozialer Interaktion angetrieben wird, sie selten Computer als Hilfsmittel verwenden, um Kollaboration oder Interaktion zu fördern. Es wird angenommen, dass ICTs sehr in einzelnen Lernzenarien, aber nicht für die interaktive Dimension von LL hilfreich sein kann. Sehr wenige Lehrer integrieren interaktionsorientierte digitale Werkzeuge in ihre – möglicherweise durch ihre selbstanerkannte unzulängliche Ausbildung in ICT – eigene Sprachlehre. Jedoch gaben Ausbilder an, dass sie neue Interaktionswerkzeuge in ihren computergestützten Verläufen einführen möchten. Das zeigt den Bedarf nach Ausbildung beider eindeutig: Lehrer in ICT und der technologischen Entwicklung von korrekten interaktiven Funktionalitäten.

L’évaluation dela technologie informatisée chez les professeurs de langue seconde :collaboration et interaction dans l’enseignement des langues assisté par ordinateur (CALL)

Cette étude présente les résultats d’une enquête conçue pour recueillir des renseignements sur la façon dont les professeurs de langue seconde utilisent et ont besoin des TICE spécifiques pour l’apprentissage linguistique.

Des analyses ont révélé que les professeurs utilisent rarement les ordinateurs pour stimuler la collaboration et l’interaction et ce, bien qu’ils croient que l’acquisition d’une langue seconde est avant tout entraînée par l’interaction humaine. Ils pensent que les TICE sont très utiles dans des situations d’apprentissage individuel mais pas pour la dimension interactive de l’apprentissage des langues. Très peu nombreux sont les professeurs qui intègrent des outils numériques à orientation interactive dans leurs cours de langues, ceci étant probablement dÛ à une formation informatique déficiente qu’ils reconnaissent eux‐mêmes. Certains professeurs ont toutefois indiqué qu’ils voudraient introduire de nouveaux outils interactifs dans leurs cours assistés par ordinateur ce qui fait clairement apparaître le double besoin de formation aux TICE pour les professeurs et d’un développement technique de fonctionnalités interactives appropriées.

Una evaluación de la tecnología basada en ordenadores por parte de los profesores de la segunda lengua: colaboración y interracción en aprendizaje de idiomas asistido por ordenador

Esta investigación presenta los resultados de una encuesta diseñada para conseguir información sobre las necesidades específicas para el aprendizaje de lenguas y el uso de las tecnologías de la información y la comunicación (TICs) por parte de 166 profesores de segunda lengua. Los análisis han revelado que, aunque los profesores creen que la adquisición de una segunda lengua está fundamentalmente impulsada por la interacción social, en realidad hacen poco uso del ordenador para incentivar la colaboración y la interacción. Los docentes piensan que las TICs son muy útiles para la modalidad de aprendizaje individual pero no para la dimensión interactiva del aprendizaje de idiomas. Son pocos los profesores que incluyen herramientas digitales con orientación interactiva en sus cursos de idiomas, probablemente, como confiesan ellos mismos, debido a las carencias de su propia formación digital. No obstante, algunos profesores señalan que quieren introducir nuevas herramientas interactivas dentro de sus cursos asistidos por ordenador, lo que claramente demuestra la necesidad tanto de una buena formación en TICs para los profesores como del desarrollo tecnológico de nuevas funcionalidades interactivas adecuadas.     

A computer‐based learning environment in the field of Newtonian mechanics

This paper describes a Computer‐based Learning Environment (CBLE) whose objective is to stimulate and support learning in the field of Newtonian mechanics through exploratory activities in various microworlds. The structure of the microworld TABLE is described in detail. A pilot study is presented: it concerns the modelling process of the learner knowledge in the topic involved and the evaluation of the impact of the exploratory activity on student learning. Some suggestions drawn from the results are discussed.     

Evaluating computer‐based assessment in a risk‐based model

There are three purposes for evaluation: evaluation for action to aid the decision making process, evaluation for understanding to further enhance enlightenment and evaluation for control to ensure compliance to standards. This article argues that the primary function of evaluation in the ‘Catherine Wheel’ computer‐based assessment (CBA) cyclic model is evaluation for action and secondary functions are evaluation for understanding and control. By studying segment and cyclic dependencies, conducting a risk analysis and identifying key stakeholders it is possible to identify where action evaluation has the most effect, what is required to be evaluated, who will perform the action and how it will be controlled. Each segment and cycle in the CBA model must therefore be monitored and the observations made must have meaning for the elimination or reduction of pedagogic, operational, technical non web‐based, web‐based and financial risks. It is important to consider stakeholders because they have differing views on what is most important in the evaluation process and inevitably will be involved in the evaluation process itself. CBA system stakeholders include management, academic, support and administrative staff together with external verifiers and students. The information gained from these stakeholders provides quality enhancement and assurance and forms the basis for change.     

The outsider's gaze: a learner‐centred approach to language‐teaching materials

The Outsider's Gaze is a set of three DVDs for Asian students of Spanish, French and German. The project is an attempt to employ constructivist principles to the development of language learning materials. For students in Hong Kong and China, European languages present problems of relevance and contextualisation: the textbooks and available videos are invariably produced from the point of view of the insider (native speaker) and it is difficult for Asian students to connect the learning experience with their own lives. This article explores the issues involved in creating effective and meaningful learner‐centered materials for language students and contrasts this approach to the more common insider's approach. The three sections of the project are described and analyzed in terms of constructivist criteria.L' » Outsider Gaze » : Une approche centrée sur l'étudiant par des documents d'enseignement des langues. L' »outsider gaze » est un ensemble des 3 DVD pour des étudiants asiatiques en espagnol, français et allemand. Ce projet est un essai pour appliquer les principes constructivites à l'élaboration de documents pour l'enseignement des langues. Pour les étudiants de Hong Kong et de la Chine les langues europénnes posent des problémes de pertinence et de contextualisation : des manuels et des vidéos disponibles sont toujours traduits du point de vue de celui qui est né dans le pays où la langue est parlée et il est difficile pour les étudiants asiatiques de connecter cette expérience d'enseignement avec leurs propres vies. L'article explore les problèmes infligés pour créer des documents efficaces et signifiants centrés sur les étudiants et cette approche est en contraste avec l'approche habituelle de celui qui est né dans le pays où la langue est parlée. Les 3 sections de ce projet sont décrites et analysées en termes de critères constructivistes.Der Blick des Außenseiters: ein anfängerzentrierter Ansatz zu Sprachlehrmaterialien. 'The Outsiders Gaze' ist ein Satz von drei DVDs für asiatische Studenten der Fächer Spanisch, Französisch und Deutsch. Das Projekt ist ein Versuch, konstruktivistische Prinzipien zur Entwicklung von Sprachlernmaterialien zu verwenden. Für Studenten in Hongkong und China bergen europäische Sprachen Probleme der Relevanz und des Kontextes: die Lehrbücher und die verfügbaren Videos werden unverändert immer vom Standpunkt des Insiders (de einheimischen Sprechers) produziert, und es ist für asiatische Studenten schwierig, die mediale Lernsituation mit ihrer eigenen Lebenserfahrung zu verbinden. Dieser Artikel erkundet die Probleme, die mit dem Erschaffen wirksamer und bedeutungsvoller Anfänger zentrierter Materialien für Sprachstudenten verbunden sind und stellt diesen Ansatz dem Ansatz des allgemeinen Insiders gegenüber. Die drei Abschnitte des Projekts werden beschrieben und in konstruktivistischen Kategorien analysiert.