Libraries and Consortia: What Will Libraries Pay For?

This article discusses affordability of member dues in library consortia and what services consortia can provide to increase their value to libraries.     

The Future of Libraries: More Questions Than Answers?

This article summarizes the conclusions from a series of two-day seminars of professional library executives on the future of libraries. The provocative element in this summary is the groups’ promises to not get caught up in library “nostalgia, platitudes, and clichés.” The result is a clear-cut set of questions that all librarians but especially public librarians need to face as they prepare for the many questions of adaptation of their profession to the issues they already face in keeping or making their libraries successful through the remaining decades of the 21st century.     

Academic Libraries: “Social” or “Communal?” The Nature and Future of Academic Libraries

The apparent death of academic libraries, as measured by declining circulation of print materials, reduced use of reference services, and falling gate counts, has led to calls for a more “social” approach to academic libraries: installing cafés, expanding group study spaces, and developing “information commons.” This study compares these social models with the traditional academic library, whose spirit is best understood as “communal.” It argues that this communal spirit is unique and greatly valued by academic library users. Efforts to create a more social academic library threaten this communal spirit and may do more harm than good.     

What is a Library?: International College Students' Perceptions of Libraries

This study presents findings from an online survey and series of one-on-one interviews with students at New York University Abu Dhabi (NYUAD) regarding their perceptions of libraries. With an international student population, NYUAD represents a unique opportunity to gain insight into a wide variety of student opinions and experiences of libraries. The goal of the study was to develop a student-based perspective of libraries, which can be used to improve library services and outreach. The student responses ranged from intense engagement with libraries to little or no experience. In general, students had a limited view of the role of librarians in the library. Interestingly, many students have a lofty view of libraries and see them as repositories of knowledge for humanity.     

Academic Libraries and Autism Spectrum Disorder: What Do We Know?

This paper examines the rising rates of autism spectrum disorder (ASD) in children in the United States (1 in 59), and explores the role academic libraries can play in helping college students with ASD. A literature review of how different types of libraries (school, public, academic) support students with ASD indicates research in this area in general is lacking. Findings point to lack of adequate training and awareness for librarians and staff, resources, services and spaces are universal challenges. Several initiatives that academic libraries and librarians may consider in helping students with ASD are identified and described.     

The Prince’s Dream: A Future For Academic Libraries

This article discusses the role of values in providing principles for the academic library. It examines the role of libraries in relation to the human record and the wider question of cultural heritage. The roles of technology and scientific management as tools rather than ends in themselves are explored alongside the nature of research. Co-operation and (when possible) integration of libraries with other cultural institutions is advocated.     

Case Study: Pepperdine University Libraries’ Migration to OCLC's WorldShare

In this case study the authors describe Pepperdine University Libraries’ migration to OCLC's WorldShare Management Services. They elaborate on the rationale for the decision, review some of the challenges and lessons encountered along the way, and briefly discuss some effects of the new system on our libraries. The focus is on technical services and systems, and examples of issues encountered during migration are accompanied by screenshot illustrations. The article concludes with a wish list of desired features.     

The Future of Public Libraries—Anything Is Possible

This essay is about how libraries have changed and are changing in their intent and the services they provide as they respond to transformations in technology, work, and the purposes of education. Libraries have moved from emphasizing the importance of reading, which is still a given, to programming and offering services that help citizens find new work rules filled with creativity and collaboration. The Dokk1 library in Arhus, Denmark, and the author’s own Anythink Libraries are examples of institutions that have made huge strides in the development of the new public library that meets the needs of its citizens amid the complexities of new or substantially redefined terms for happiness and success.     

COUNTER Release 5: What’s New and What It Means to Libraries

A new release of the COUNTER Code of Practice, Release 5 (R5), was recently published and becomes the standard that publishers and content providers must comply with when they deliver the January 2019 usage data to their customers. This article provides an overview of what’s new in R5, draws some comparisons to the previous code of practice, and discusses the implications for librarians.     

The Future of the Library: What Is a Public Library For?

The author suggests that libraries have been transformed a third time. Originally, libraries were the only place that valuable, handwritten, rare books could be found. As mass production kicked in post-Gutenberg, the library became an efficient way for the community to access knowledge. Today, though, in a post-paper world, the library must adopt a new role, a place where the community finds ideas, inspiration and others on a similar journey. The librarian is no longer a guardian of valuable books, but a curator of curiosity, passion and interest.     

What Happens to the Data Collected When Libraries Use Undercover Agents?

Mystery shoppers deceive front-line personnel into believing that they are real customers. They provide their observations in a natural setting and relate evidence useful for planning, staff development, and organizational accountability. Given the coverage of mystery shopping in the literature for more than a decade, this study explores which of those public libraries currently use such shopping.     

The “Internet of Things”: What It Is and What It Means for Libraries

The “Internet of Things” is a popular buzzword but a poorly understood concept. In short, it refers to everyday objects that can sense the environment around them and communicate that data to other objects and services via the Internet. This column will briefly explain what the Internet of Things is and how it might be useful for libraries. It will also discuss some of the problems with and objections to this technology. A list of currently available Internet of Things examples is also included.     

Libraries and value propositions: Worth the investment?

What is a library worth? This question has implications for all libraries and the clientele they serve, especially in times of economic uncertainty when libraries often have to justify their existence and demonstrate their worth. One method of assessing this worth is through value propositions, which have been primarily associated with the business sector, wherein an exploratory process is used to discover what customers need from an organization. This article will show how libraries can utilize value proposition strategies to think differently about how their resources and services create value for their respective patron segments. This renewed perspective may encourage librarians to reimagine their purpose, reorganize their focus, and redefine their worth.     

Skating on Thin Intermediation: Can Libraries Survive?

ABSTRACT

Predictions about the end of libraries point to a real crisis, but assign the wrong cause. Libraries will not be displaced by technology like Google, but can be undermined by librarians’ own reactions to patron demand for Google-like experiences. Librarians can respond with a “weak model” that prioritizes the satisfaction of patrons, or a “strong model” that recognizes higher values rooted in the status of librarianship as a profession. Although recent trends favor the dominance of the weak model, only by embracing the strong model can librarians survive the challenges that threaten libraries.     

Why Do University Students Refrain from Using E-Books in Libraries? Empirical Evidence from Vietnam

E-books have increasingly penetrated the academic world. However, despite efforts from Vietnamese universities and colleges to establish and broaden their e-books collection, students seem reluctant to use these digital books. This study aims to examine the barriers to using e-books in libraries among Vietnamese students. Data were obtained from 355 undergraduate students who were interested in e-books. The findings demonstrate that some key barriers impeding students from using e-books include the lack of computers and e-books in libraries, limited information and knowledge about e-books and their preference of using print books. Interestingly, female students tend to perceive the barriers to be stronger than their male counterparts. This study’s findings have important implications for universities, libraries and publishers who seek to promote e-books to students.     

What Exactly Do You Do Here? Marketing-Related Jobs in Public and Academic Libraries

ABSTRACT

This study analyzes the presence of marketing-related job duties in public and academic library job listings and the experience required for these positions in order to better understand how libraries currently embrace marketing. A content analysis was performed on job listings from the American Library Association (ALA) JobLIST. The findings revealed 37% of job listings included marketing-related content, while only 11% of those listings also included stated experience or training in the marketing field. The findings will be of interest to library administrators looking to improve marketing strategies within their library without compromising the productivity of other library activities.     

Breaking Health Barriers: How Can Public Libraries Contribute?

This article focuses on the health information needs of the State of Oklahoma, which ranks 45th among all 50 states in the health status of its citizens. A deficit in collections technology, a lack of knowledge about medical information in service staff, and poor marketing and outreach efforts in lightly populated counties and towns have worked against the provision of solid health information to the populace. The author points out how grants have provided funding for collaboration, partnerships, and training to certification (Medical Library Association’s Consumer Health Information Specialist Certification [CHIS]) for many staff as health information specialists. Although the issue of health information is still significant in Oklahoma, the Oklahoma library community has made inroads in handling a severe community problem in which the author believes that U.S. public libraries should be heavily involved.