Willingness to communicate,communication apprehension,introversion, and self‐reported communication competence: Finnish and American comparisons

The purpose of this research was to make comparisons between Finnish persons and persons from other populations, particularly those from the United States, on a variety of common measures of communication orientations. The results of the study indicated that differences between Finnish and United States samples do exist, but the differences are primarily restricted to willingness to communicate and introversion. Data relating to communication apprehension and self‐perceived communication competence for the two cultures are remarkably similar. However, these two variables appear to be much less predictive of willingness to communicate for Finns than they are for Americans.     

Public speaking procrastination as a correlate of public speaking communication apprehension and self‐perceived public speaking competence

In the present study, the relationship between public speaking procrastination and communication apprehension, and the relationship between public speaking procrastination and self‐perceived public speaking competence were investigated. A significant, positive correlation was found between public speaking procrastination and communication apprehension. A significant, negative correlation was found between public speaking procrastination and self‐perceived public speaking competence. The implications of public speaking procrastination for students and their instructors are discussed along with “anti‐procrastination “ pedagogical strategies.     

Ethnocentrism,intercultural communication apprehension,intercultural willingness‐to‐communicate,and intentions to participate in an intercultural dialogue program: Testing a proposed model

This study investigates the relationships between ethnocentrism, intercultural communication apprehension, intercultural willingness‐to‐communicate, and college students' intentions to engage in an intercultural dialogue program. Data collected from a survey of 339 students in a midwestern university were used to test a proposed model. The results show that ethnocentrism and intercultural communication apprehension are related to each other and that intercultural willingness‐to‐communicate is influenced by both ethnocentrism and intercultural communication apprehension. Both ethnocentrism and intercultural willingness‐to‐communicate have a direct influence on students' intentions to engage in an intercultural dialogue program, but intercultural communication apprehension does not directly influence intentions. Implications of these findings are discussed.     

Shyness and self‐reported competence

This investigation examined levels of shyness on competence. Results indicated that shy individuals, as compared to not‐shy individuals, were less competent. Perceptual differences were found on articulation, social composure, social confirmation, social experience, wit, overall conversational performance, expressiveness, and interaction management. Based on findings, conclusions were drawn and future research suggestions were discussed.     

On‐the‐job relationships among self‐reported oral communication apprehension,job satisfaction,and organizational citizenship behaviors

This study assessed the relationships among self‐reported oral communication apprehension (CA), job satisfaction, and organizational citizenship behaviors (OCB) for employees of a bank located in the southeastern U.S. Results indicated positive relationships between several of the job satisfaction and OCB variables, and several negative relationships between oral CA and OCB variables, and oral CA and job satisfaction variables. Also, individuals with high oral CA, in comparison to those with low oral CA, were found to score significantly lower on dimensions of organizational citizenship behavior and job satisfaction. Implications of these findings for the organization are discussed, as are reactions to the research findings by bank personnel.     

Social support satisfaction,on‐line communication apprehension,and perceived life stress within computer‐mediated support groups

This study used an on‐line questionnaire to examine the relationship between social support satisfaction, on‐line communication time, on‐line communication apprehension, and perceived life stress among members of various on‐line support groups (N = 140). The results indicated that on‐line support satisfaction was predictive of on‐line communication time while on‐line communication apprehension was not related to on‐line communication time. On‐line communication apprehension was found to be predictive of on‐line support satisfaction. On‐line support satisfaction was found to be predictive of perceived life stress. The implications of findings for communication and social support research as well as the limitations of the study are discussed.     

The relationship of communication apprehension and interaction involvement to perceptions of computer‐mediated communication

This study investigated how the interpersonal traits of communication apprehension (CA) and interaction involvement (II) are related to one's attitudes toward and use of computer‐mediated communication (CMC). Data were collected by administering a self‐report survey to a sample of 133 participants, and results were analyzed with multiple regression. Findings revealed that CA and II failed to predict CMC attitudes. However, each trait predicted communication style during online interaction. Findings are interpreted within the context of current theories of CMC.     

Relational development and self‐image communication accuracy

This research explored the communication accuracy of individual self‐images in same‐sex relationships. Both male and female groups were examined across three relational levels: Strangers, Acquaintances, and Friends. Exploration of a significant interaction effect indicated that Female Acquaintances had significantly lower communication accuracy than did Male Acquaintances and significantly lower communication accuracy than either Female Strangers or Friends. There were no differences between male and female communication accuracy at either the stranger or friend levels. Further analysis of self‐image indicated all cells were comparable with the exception of Male Acquaintances who indicated significantly higher self‐images than Male Friends and Female Acquaintances. Analysis of the perceived image of partners indicated that all cells were comparable. Future research is encouraged to explore gender differences relative to unique elements of the acquaintance relationship that may impact upon communication accuracy of self‐image and the potential for relational development.     

Perceptions of conflict strategies and communication competence in task‐oriented Dyads

Individuals in temporary task‐oriented dyads or groups must manage conflict competently if they hope to be successful in reaching their goals. Thus far, however, research on the associations between conflict styles and communication competence has focused on acquainted dyads, such as relational partners and coworkers, rather than unacquainted dyads assigned to work on tasks. The present study tests the applicability of the competence model of interpersonal conflict to temporary task‐oriented dyads. Dyads (N = 100) who had little or no relational history completed a simulated decision‐making task that involved choosing two out of four employees to lay off in response to a company's need to downsize. Results indicate people generally perceived the solution‐oriented strategy as appropriate and effective. Although people perceived their partners' use of the controlling strategy to be inappropriate, people rated themselves as more effective when they used the controlling strategy. People evaluated nonconfrontational strategies as particularly incompetent.     

Self‐report as an approach to measuring communication competence

Approaches to measurement of communication competence are reviewed. The self‐report approach to measurement of communication competence is examined. It is concluded that self‐reports have little validity as indicants of competent communicative performances but may serve as useful measures of self‐perceptions which may function as precursors of communicative choices. The Self‐Perceived Communication Competence scale is suggested as a measure which can he used for such purposes.     

Self‐reports and observations of dominant communicator style and communication apprehension

The purpose of this study was to examine the extent to which the self‐reports and observations of extreme levels of both dominant communicator style and communication apprehension are congruent Data collected from teacher trainees did indicate that when extreme scores are used self‐reports and observations are more inclined to validate each other.     

Sex and sex‐composition differences and similarities in peer workplace friendship development

Employees reported the history of their friendships with peer coworkers, rating the importance of several developmental influences and a variety of communication changes as their friendships experienced three transitions: acquaintance‐to friend, friend‐to‐close friend, and close friend‐to very close/almost best friend. Results indicate that in same‐sex friendships, the influence of workplace contextual factors (e.g., sharing tasks and proximity) decreased and the influence of extra organizational influences increased as the friendships became closer. In cross‐sex friendships, however, workplace contextual factors retained their importance over the development of the friendship, suggesting individuals in cross‐sex friendships try to maintain the boundary between work and personal spheres by keeping their friendships defined as a “workplace” relationship.     

The relationship between perceived understanding and self‐disclosure in the sibling relationship

This study investigated the relationship between self‐disclosure and perceived understanding in the sibling relationship. Participants (N = 227.) completed a questionnaire based on their communication with their siblings. Participants reported on their self‐disclosure(intentionality, amount, positiveness, depth, and honesty) and their feelings of being understood by their siblings. The results showed that self‐disclosure was positively related to perceived understanding. This was especially true for the relationship between honesty of self‐disclosure and perceived understanding. Analyses involving sex of the individuals in the sibling dyad showed several differences. For men, besides honesty, the only other significant results were intentionality of self‐disclosure for brothers communicating with their sisters and positiveness of self‐disclosure for brothers communicating with their brothers. In contrast, intentionality, amount, positiveness, and honesty of self‐disclosure were all significantly related for women communicating with their brothers and their sisters.     

Male/female language differences and effects in same‐sex and mixed‐sex dyads: The gender‐linked language effect

Ninety‐six university students (48 males, 48 females) were randomly assigned a partner (whom they did not know well), forming two dyad conditions: (a) same‐sex, and (b) mixed‐sex. The 48 dyads were audiotape‐recorded in 20‐minute problem solving interactions, from which 300‐word language samples were transcribed for analysis. In Study 1, 9 trained observers coded 12 language variables previously shown to distinguish male from female language use. Discriminant analysis results demonstrated that a weighted combination of 8 variables could differentiate male from female interactants: male indicators—interruptions, directives, and conjunctions/ fillers begin sentence; female indicators—questions, justifiers, intensive adverbs, personal pronouns, and adverbials begin sentence. An analysis of variance of individuals’ gender discriminant function scores showed greater differences in gender‐linked language behavior in same‐sex than in mixed‐sex dyads. In Study 2, 231 naive observers rated the 96 interactants, using the Speech Dialect Attitudinal Scale. MANOVA results showed that in same‐sex dyads, female interactants were rated higher on Socio‐Intellectual Status and Aesthetic Quality, but no gender difference was found on Dynamism. However, in mixed‐sex dyads, men were rated higher on Aesthetic Quality, whereas women were rated higher on Dynamism. Taken together, the analyses of the objective language data and the subjective attributional data provide partial support for the Gender‐Linked Language Effect in same‐sex dyads and for the attenuation of that effect in mixed‐sex dyads.     

Organizational newcomers: Temporary and regular employees,same‐sex and mixed‐sex superior‐subordinate dyads,supervisor influence techniques,subordinates communication satisfaction,and leader‐member exchange

This study examined the relationship between newly hired employees’ characteristics (i.e., temporary vs. regular employee, superior‐subordinate gender‐dyad combinations), supervisors initial tactics of influence, subordinate communication satisfaction, and quality of leader‐member exchange. Results from 148 (71 temporary) new hires indicated (a) employee characteristics were not significantly related to the leader‐member exchange, (b) supervisors initial use of prosocial influence tactics were significantly and positively related to the quality of leader‐member exchange, and (c) subordinates’ satisfaction with communication was significantly and positively related to the quality of leader‐member exchange.     

A cross‐cultural test of the association between temperament and communication apprehension

The research reported in his study was a cross‐cultural test of the communibiological model of communication apprehension as temperamental expression. The study was designed to replicate the findings reported by Beatty, McCroskey, and Heisel (1998) in the U.S. and Japan. In this study participants from Japan and the U.S. completed measures of communication apprehension, neurotitism, and extroversion. The results indicated that, for both Japanese and U.S. college students, scores on the measure of communication apprehension were significantly correlated with measures of neuroticism and extroversion. Multiple regression analyses indicated that both neuroticism and extroversion predicted unique variance in communication in both cultures and that the multiple correlations for the two cultures did not differ significantly. It was concluded that the replication was successful and that temperament scores are substantially predictive of communication apprehension across the cultures tested.     

Interpersonal communication satisfaction and biological sex: Nurse‐physician relationships

This study examined the extent to which the biological sex of nurse‐physician interactants related to the interpersonal communication satisfaction experienced by the nurse. The sample included 153 male and female nurses. Results indicated that same‐sex interactions are more satisfying for female nurses, while mixed‐sex interactions are more satisfying for male nurses. Nurses reported greater communication satisfaction when interacting with female physicians.     

Goals,obstacles, and strategies in risk communication: A problem‐solving approach to improving communication about risks

Research in the field of risk communication, the study of communication about uncertain physical hazards, has chiefly focused on enhancing understanding of risk concepts or making the development of risk management policy more democratic. For risk communication to be effective, a third focus is also necessary: risk communicators need an understanding of communication as a problem solving process. To facilitate this understanding, this paper offers a framework for analyzing risk communication situations and developing messages to use in those situations. The paper discusses four goals frequently pursued by risk communicators: creating awareness about the existence of important phenomena, enhancing understanding of complicated ideas, developing agreement about policy options, and motivating action. Obstacles to these goals and strategies for achieving them are identified in a diverse set of literatures.     

Sibling communication satisfaction as a function of interpersonal solidarity,individualized trust,and self‐disclosure

The purpose of this study was to examine sibling communication satisfaction, with a specific focus on interpersonal solidarity, individualized trust, and self‐disclosure. Respondents (N = 360) were asked to report on a relationship with either an older sister, younger sister, older brother, or younger brother. Results indicate that interpersonal solidarity is the largest predictor of sibling communication satisfaction, followed by individualized trust, and self‐disclosure.     

The experience and expression of romantic jealousy in same‐sex and opposite‐sex romantic relationships

This study examines and compares how males and females in same‐sex and opposite‐sex romantic relationships experience and express romantic jealousy. Undergraduates at a large, southern university and visitors at a metropolitan Pride Celebration (N = 149) completed measures assessing cognitive and emotional jealousy experience, jealousy expression, and demographic information. The reported usage of two of Guerrero, Andersen, Jorgensen, Spitzberg, and Eloy's (1995) communicative responses to jealousy typology significantly varied by sexual orientation and sex. Specifically, gay males were significantly more likely to use violent communication/ threats than were heterosexual males. Further, lesbians reported using manipulation attempts to a significantly lesser degree than did heterosexual participants and gay males. In contrast, levels of cognitive and emotional jealousy experience did not significantly differ by sexual orientation or sex. Implications for these findings are presented in light of the broader study of close opposite‐sex and same‐sex romantic relationships.