Promise Fulfilled? An EBSCO Discovery Service Usability Study

Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to better inform customization choices, which in turn would create better search experiences, and second, to find out whether discovery tools fix the problems of federated search. With federated search technology, users often felt frustrated by the search experience. Some reasons for the frustration included a desire for better ways to determine the relevancy of search results and for more information about the material included in the records. The authors determined that while many federated search problems were solved, some issues persisted. Overall, the move to EBSCO Discovery Service at Milner Library has been a positive experience for its users.     

Research Collaborations Between Public and Academic Libraries

Web-scale discovery systems are gaining momentum among academic libraries as libraries seek a means to provide their users with a one-stop searching experience. Illinois State University's Milner Library found itself in the unique position of having access to two distinct discovery products, EBSCO Discovery Service and Serials Solutions’ Summon. Two researchers at Milner conducted a usability study for the former product in 2010, and now two other researchers, including one involved with the EBSCO Discovery Service study, have conducted the same study on the latter product. The goals of the study were twofold: first, to identify user behavior while using discovery systems’ search features and to see whether using these features would improve the user's searching experience, and second, to compare user experiences with EBSCO Discovery Service and Summon at Illinois State University. The similarities and differences in user expectations, use, manipulation, and satisfaction with both discovery tools are explored in this article, with the ancillary hope that libraries investigating discovery tools might be able to make a more thoroughly informed choice in acquiring their own Web-scale discovery system.     

Exploring Attribution of Responsibility in a Cross-National Study of TV News Coverage of the 2009 United Nations Climate Change Conference in Copenhagen

This study investigates how prime-time television news portrayed attributions of responsibility for climate change policy issues in the United States, China, and Canada. In analyzing news coverage of the 2009 climate change summit in Copenhagen, we distinguish between causal and treatment responsibility. Additionally, we develop frames to test Cerutti's conceptualization of responsibility attribution (2010). The results suggest that television news in the 3 countries portrayed treatment responsibility differently. The prominence of morality, global justice, and national efficacy frames varied across countries, and these conditions were associated with the treatment responsibility frame, partially lending support to the validity of Cerutti's conceptualization.     

The gods are drinking milk! Word‐of‐mouth diffusion of a major news event in India

The objective of this study is to explore whether the US media overemphasized recalled Chinese products in 2007 and, if so, how news coverage in the US media differed from that of the Chinese media. By using a framing analysis of the coverage in two US media and two Chinese media, this study pursues answers to these questions. After comparing the news coverage of the recalled Chinese products and a real world indictor, this study found that neither US nor Chinese media mirrored the real world phenomenon as it was. By comparing news coverage of the issue in The New York Times and The Associated Press with China Daily, and The Xinhua News Agency, the study found that news coverage of the recalled issues differed significantly in terms of the sources used, the nationality of the source, the dominant frames employed, and the attribution of responsibility for the problems. In particular, Chinese media more frequently employed government officials as their main sources, which inherently increased the use of thematic frames. By contrast, US media often used episodic frames. Likewise, American media approached the issues using ‘Customers' Worries’ and ‘Broken System’ frames, whereas Chinese media often attempted to defend the quality of Chinese products and criticized Western media for exaggerating the issues. Owing to the news framing process, US audiences might have acquired more negative images of Chinese products and China in general. By contrast, their Chinese counterparts might have experienced increased antipathy and distrust concerning the American media.     

THE PERFECT CUT

This study examines how politicians act as sources on Dutch television news. It argues that due to the mediatization of politics and a shift towards more interpretive forms of journalism, journalists use politicians' quotes and sound bites first and foremost to support their interpretation of news events. Previous research has shown that because of the growing importance of media logic, journalists are more autonomous and powerful in their relations with sources. This case study shows, however, how the format of news items, especially the use of interviews and quotes, supports the interpretive nature of television news. While there is less on-screen interaction between journalists and politicians on television news, interviews are cut into short sound bites of politicians without the context of the actual interview. Detached reporting of what politicians say because of its newsworthiness has become less important than fitting suitable quotes into predetermined news frames. The analysis is based on a case study of the 2010 local council election coverage by the two major Dutch television news programs, NOS Eight O'Clock News (NOS Achtuurjournaal) and RTL News (RTL Nieuws).     

Perpetual development journalism? Balance and framing in the 2006 Singapore election coverage

This study sought to determine if Singapore's press model has evolved beyond the development model to take on characteristics of other press models. It examined balance and framing in election coverage in the Straits Times, Singapore's dominant English newspaper, over 16 days before the 2006 Singapore General Election. As expected under the development model, and contrary to expectations under the social responsibility model, we found coverage of the competing parties lacked balance, as indicated by more coverage with a more favorable tone for the ruling People's Action Party. In framing, we found game frames predominated over issue frames, as predicted by media intrusion theory, in which commercial media favor competitive aspects of campaigns as a result of following commercial journalistic values. This finding contradicts the expectation that development journalism would likely have more issue frames, since it emphasizes issues and policies, and suggests that some commercial journalistic imperatives outweigh development model imperatives in the Singapore press.     

Web-Scale Discovery in an Academic Health Sciences Library: Development and Implementation of the EBSCO Discovery Service

Funds made available at the close of the 2010–11 fiscal year allowed purchase of the EBSCO Discovery Service (EDS) for a year-long trial. The appeal of this web-scale discovery product that offers a Google-like interface to library resources was counter-balanced by concerns about quality of search results in an academic health science setting and the challenge of configuring an interface that serves the needs of a diverse group of library users. After initial configuration, usability testing with library users revealed the need for further work before general release. Of greatest concern were continuing issues with the relevance of items retrieved, appropriateness of system-supplied facet terms, and user difficulties with navigating the interface. EBSCO has worked with the library to better understand and identify problems and solutions. External roll-out to users occurred in June 2012.     

Competing News Frames and Hegemonic Discourses in the Construction of Contemporary Immigration and Immigrants in the United States

Using content analysis of the New York Times and USA Today, this study investigates the framing of immigration in two policy debates: on the Border Protection, Anti-terrorism, and Illegal Immigration Control Act of 2005 (H.R. 4437) in 2006 and on the Support Our Law Enforcement and Safe Neighborhoods Act or Arizona Senate Bill (S.B.) 1070 in 2010. The bills crystallized various discourses on immigration in American society. Drawing on literature on media discourses, news frames, and framing processes, the article examines the attempt of mainstream mass media to reduce the complexity of immigration into palatable talking points. The findings demonstrate that through framing, the media create diametrically opposed representations of immigration and contemporary immigrants but at the same time normalize dominant ways of thinking and talking about immigration that sustain and consolidate power relationships.     

Building a New Paradigm: Analysis of a Case Study in Organizational Change in Collection Management Using Bolman's and Deal's Four-Frame Model

In 2010, the Oregon State University Libraries implemented changes to its organizational structure to align itself better with the university and respond to the ongoing fiscal crisis. The Collections & Resource Sharing Department was created at that time. This case study describes and analyzes changes in collection management using the four frames in Bolman's and Deal's model: structural, human resources, political, and symbolic. The article concludes with a discussion of ongoing challenges that are likely to require greater use of the political and symbolic frames for planning and implementing further changes.     

Kissing in the Carnage: An Examination of Framing on Twitter During the Vancouver Riots

This study examines the frames found on Twitter during the Vancouver riots on June 15, 2011. A textual analysis was employed, and resulted in the identification of 5 frames: fandom, riot propagation, global perspectives, shame on Vancouver, and real fans vs. idiots. The identification of these frames illustrated Twitter's role as a source of news and information, and also an outlet for shaping public opinion and cultural perception. Twitter provided the opportunity to counter public perceptions of Canadian hockey fans and the rioters through displays of dissociation, embarrassment, remorse, and comparisons to substantial global events of political unrest.     

Interdisciplinary Synergy: A Partnership Between Business and Library Faculty and Its Effects on Students’ Information Literacy

In today's information-rich environment, business faculty are challenged to teach students how to conduct effective business research and evaluate information critically. We describe collaboration between business professors and reference librarians in an introductory business course. Students were surveyed before and after completion of a Business Discovery Project requiring use of print and electronic sources in writing a research paper on a publicly traded company. Student perceptions indicated increased abilities in communication skills, research skills, use of business information sources, and composition skills; paired t tests showed these increases to be significant.     

Visually Framing Press Freedom and Responsibility of a Massacre: Photographic and Graphic Images in Charlie Hebdo's Newspaper Front Pages Around the World

This research examines 441 front-page images published in 367 newspapers on the day following the shooting in Paris of 12 people at or near the Charlie Hebdo office. The aim of this study is to understand how mainstream media visually framed responsibility for the Charlie Hebdo massacre and how these visual frames coalesced to represent collective narratives about press freedom. Through a collaborative visual analysis, this study attempts to understand how the selected visual frames worked to communicate the causes, effects, and responses to the massacre and also to press freedom—an ideological construct that news media had a vested interest in advancing.     

The Great Immensity: A Theatrical Approach to Climate Change

In 2010, the Civilians—a New York based investigative theater company—received a three‐year grant from the National Science Foundation to develop The Great Immensity, a play addressing the complexity of climate change. The rigorous research that the Civilians puts into each production, the balance of scientific content and public engagement, the inclusion of scientists within the artistic development process, and the effort to engage a varied audience via a multi‐platform media approach, make the project a relevant case study for curators working with public science communication.     

Visitors' Role in an Exhibition Debate: Science in American Life

In the year after the exhibition Science in American Life opened at the National Museum of American History objections were raised by the exhibition's chief sponsor, the American Chemical Society, and by the American Physical Society. These critics argued that the exhibition gave the public a negative view of science. The Institutional Studies Office was asked to conduct a study to determine whether or not the exhibition was affecting visitors' views of science, and, if so, in what direction. Using an entrance/exit survey design, the study determined conclusively that the visiting public entered the exhibition with a very positive view of science and technology and that their views were reinforced and confirmed by the experience of Science in American Life, rather than changed in either a positive or negative direction.     

How partisan newspapers represented a pandemic: the case of the Middle East respiratory syndrome in South Korea

This study analyzed the coverage by two partisan South Korean newspapers of the Middle East respiratory syndrome (MERS) pandemic, examining differences in their use of news frames and cited sources. A content analysis revealed that Hankyoreh, the left-wing newspaper, placed more emphasis on attributing responsibility to the government and society. In contrast, Chosun Ilbo, the right-wing newspaper, placed more emphasis on attributing responsibility to the individual. Severity/uncertainty, economic consequences, and statistical data frame were utilized more in Hankyoreh than the expected frequency. On the other hand, human interest and reassurance frame were utilized more in Chosun Ilbo than the expected frequency. Regarding the sources used in news stories, Hankyoreh used significantly more sources from local governments than did Chosun Ilbo. On the other hand, Chosun Ilbo used significantly more sources from medical agencies and experts than did Hankyoreh. This study advances previous research on the framing of a pandemic in the media by exploring how the partisan leanings of newspapers influence the framing.     

1979-2010年中国图书馆学理论体系研究进展述评

文章对1979-2010年间中国图书馆学理论界关于图书馆学理论体系的研究成果进行系统归纳与述评,将这三十多年的研究进程划分并总结为三个阶段。1979-1990年:学术思想解放阶段;1991-2000年:由传统图书馆学向现代图书馆学转型与过渡阶段;2001-2010年:现代图书馆学新视野、新理论、新体系的学术奠基和理论准备阶段。在对每一个阶段的代表性观点进行简要论述的基础上,重点对每一阶段的研究成果进行总体评析,为今后的图书馆学理论体系研究提供基础。     

我国图书馆学博士学位论文统计分析（1994--2010）

针对我国三大博士论文数据库中收录的图书馆学博士论文,从研究领域、研究主题、关键词等角度出发,对1994--2010年我国图书馆学的博士论文进行统计分析。通过中图分类法对博士论文的研究领域进行归类,并根据博士论文的选题进行主题分析,最后提取博士论文的所有关键词进行词频分析。旨在反映我国图书馆学博士论文的研究趋势和研究热点,为我国今后的图书馆学研究提供借鉴。     

议程注意周期视角下中日主流媒体对争议性科技议题的报道框架研究:以《人民日报》与《朝日新闻》的转基因报道为例

本研究采用内容分析法,以《人民日报》与《朝日新闻》20世纪80年代至2018年的转基因议题报道为例,基于议程注意周期,对中日主流媒体的争议性科技议题的报道框架进行深入考察。研究发现,两份报纸的转基因议题报道同步进入下降期,但上升期并不同步,相较于《朝日新闻》,《人民日报》的转基因报道进入议程注意周期的时间略晚。报道框架亦存在显著差异,《朝日新闻》始终将关切包裹置于最重要的位置,而《人民日报》的报道尽管不断减少对进步包裹的使用,但进步包裹却始终是首要的框架类型。在关切包裹的运用上,《朝日新闻》将妥善管理和公众参与或教育置于同等重要的位置,而《人民日报》则始终最为强调妥善管理。两份报纸都倚重政府和专家等权威信源,但倚重的专家类型有所区别。本研究从两国转基因技术发展与应用的现实背景以及两份报纸的办报立场两个层面解释了两份报纸转基因议题报道存在差异的原因。     

On the Boundaries of Framing Terrorism: Guilt,Victimization, and the 2016 Orlando Shooting

The 2016 Orlando shooting offers an intriguing lens through which to evaluate the boundaries of media frames in the interpretation of terrorism. Using an experimental design (N = 243), the current study investigated the effects of two dominant frames—the homophobic hate crime and the Islamic terrorist frame—on collective guilt, collective victimization, and pro–lesbian, gay, bisexual, transgender, and queer (LGBTQ) political action. In addition, political partisanship and social network diversity were evaluated as potential moderators. Compared to the Islamic terrorist frame, exposure to the homophobic hate crime frame increased collective guilt and decreased collective victimization, subsequently enhancing support for the LGBTQ community. Moreover, social network diversity was shown to override the framing effect, as individuals who reported high diversity were more likely to sign a petition in solidarity with the LGBTQ community, irrespective of frame condition.     

Engagement of Academic Libraries and Information Science Schools in Creating Curriculum for Sustainability: An Exploratory Study

In 2010, the Association for the Advancement of Sustainability in Higher Education released, “Sustainability curriculum in higher education: A call to action,” encouraging infusion of sustainability topics into universities' teaching and research. Since then, academic programs and research related to social, economic, and environmental sustainability have enriched university curricula. An exploratory study was conducted to determine the position and engagements of academic libraries and information science schools in their contributions to scholarly sustainability activities and curricular initiatives. This article presents the results of the study which reveals a number of engagements by library professionals in the areas of sustainability, such as increasing open access to research, building sustainability-related collections and research guides, and incorporating sustainability content into information literacy. While academic libraries and information science schools are engaged in a broad spectrum of initiatives that support their institutions' sustainability research and curricular functions, this study indicates that such activities require a more targeted approach.