情绪劳动:图书馆用户感知价值的新视角

剖析了情绪劳动的内涵及其本质,认为馆员的情绪劳动是其服务的核心内容,情绪劳动决定了图书馆服务的质量,影响着用户的感知价值。从职业信念、情绪劳动技能培训、内部营销、图书馆文化、组织人力资源等多方面阐述了通过情绪劳动提升图书馆用户的感知价值的途径。     

情绪劳动视域下公共图书馆流通馆员情绪优化探析

随着我国公共文化服务水平的不断提高,公共图书馆流通馆员的情绪劳动也越来越多,需要引起图书馆的重视。运用文献分析、实践总结、访谈等研究方法,从图书馆“硬件”“软件”两个方面总结分析影响公共图书馆流通馆员情绪劳动的主要因素,并分别从“以读者为中心”“以馆员为中心”的视角,提出公共图书馆流通馆员情绪劳动优化策略。     

高校图书馆情绪劳动问卷设计

在参考文献和两次问卷调查的基础上,运用项目分析、信度分析和效度检验,筛选出5个因素、30个项目,设计出了一个较为合理的高校图书馆情绪劳动问卷,以期为高校图书馆馆员的情绪劳动管理提供帮助。     

资源整合视角下高校图书馆组织管理模式变革

资源整合是新形势下对图书馆组织管理模式提出新的要求：以用户信息需求为中心;以方便用户信息检索为原则;以信息资源开发和利用为目标。然而,图书馆传统的组织管理模式过于注重图书馆文献管理与流通等业务管理,从而无法很好地面向用户资源整合,图书馆必须变革现有的以自我为中心的封闭式管理模式,从而建立馆长负责制下的以学科信息服务为主,内置业务管理和读者管理的三维立体式组织管理模式以适应新形势发展。     

图书馆的知识劳动及其社会效益

图书馆劳动的内容包括文献的采购、整理、分类、编目、典藏、借阅和视听、复印、参考咨询、研究辅导以及行政管理等。其中任何工作,都是以传输知识为中心的知识劳动。即利用文献了解、分析、提供并宣传、扩展、开发知识以及保存文化遗产。这种意义必须是在图书馆工作者的脑力劳动和体力劳动的积极性、智慧和创造力得到充分发挥的基础上表现的。因此,图书馆的知识劳动是一种脑、体的综合性劳动。     

地方文化资源在公共图书馆中的开发与利用——以广州图书馆为例

地方文化资源是一个区域内的人民在长期的生产劳动中积累下的宝贵财富,公共图书馆作为提供地区公共文化服务的重要力量,对开发、利用和保护区域优秀地方文化资源有着不可推卸的责任.文章以广州图书馆为例,以活动的组织和策划为线索,从推介地方文献、培训地方方言、推广诗词曲艺、宣讲民间习俗、展示民间工艺五个角度介绍了地方文化资源在公共图书馆中的开发和利用.     

军队图书馆组织

无论是对图书馆或整个图书馆事业,要想履行管理职能,都必须有一定的图书馆组织活动相与之相适应的图书馆组织结构。军队图书馆组织包括两个方面。宏观上是指整个军队图书馆事业的管理体制;微观上是指单个图书馆内部的组织机构。对于整个军队图书馆事业来说,科学的管理体制是贯彻党,国家和军队的方针政策,全面履行图书馆为军队建设服务的社会职能之最重要的手段和组织保证。对于一个具体的图书馆来说,它是有效组织全体人员,为达到同一个目标,既有序又有效地劳动与合作,实现科学办馆的重要环节。总之,     

论选书工作专业化

选书工作专业化的内容包括:(一) 选书工作组织的专业化,即在组织上建立一个独立的、以选书工作为中心的图书文献采选部门。(二) 选书工作人员的专业化,即通过对图书文献采选部门实行劳动分工,由专业选书人员来负责选书工作。两者都是图书馆劳动分工的结果,并且相辅相成,缺一不可。除此之外,还要考虑选书人员的素质,以及实现选书工作专业化的方法和原则。     

面向移动信息服务的中小城市知识资源共享研究——以张家口市为例

全面阐述面向移动信息服务的知识资源共享研究的背景和可行性,并以张家口地区图书馆为例,详细论述中小城市知识资源共享的举措,即整合文献信息资源,优化服务内容,建立特色资源数据库,建立统一搜索平台及开发图书馆手机客户端,建立移动信息服务的组织和管理机构,以保障移动信息服务的有效运行.     

苏联列宁格勒科学院集中化图书馆网简介

自苏共中央于一九七四年颁布“关于提高图书馆对劳动人民进行共产主义教育和科学技术进步的作用”决议以后,苏联图书馆为充分利用藏书资源,提高为读者服务质量,培养共产主义一代新人和加速科学技术进步作出贡献,纷纷组织各种类型图书馆网。苏联最早建立起来的图书馆网是列宁格勒科学院系统的集中化     

高校图书馆临时用工的法律风险及其防范——以《劳动合同法》最新修订为视角

随着新《劳动合同法》颁布实施,高校图书馆很多不规范的用工方式存在很大的法律风险,如没有很好贯彻同工同酬原则、临时用工中忽视了用工数量规模与岗位限制、没有建立劳动用工合同审查机制等。通过对《劳动合同法》最新修订内容进行分析,研究该修订内容对高校图书馆劳动用工可能带来的法律风险,在此基础上提出相应的对策。     

Emotional Intelligence and Academic Anxieties: A Literature Review

Emotional intelligence is an important area of psychology, which has gained acceptance in almost every academic discipline. It also seems to influence the various academic activities undertaken by students. This article, which is part of a larger study, reviews the literature on emotional intelligence, and its relationship with the academic and nonacademic characteristics of students with an emphasis on the significance of this relationship. This review shows that emotional intelligence of students is a key element for them while handling a stressful situation. It also illustrates that emotional intelligence can be supportive in managing library anxiety among students leading to better academic performance. This article will assist the academic librarians to recognize the role of emotional intelligence in library-related activities of the patrons. It is recommended that future research should give more attention to this area.     

幽默电视广告特性及其创作原则

幽默电视广告以其独特的艺术表现手法，具有感性诉求、叙事故事化、戏剧化、具有较强的娱乐性、趣味性、感染力深等特性，创作者必须遵循冲击力要强、创意要新奇、兴趣感要浓、关联要巧妙、信息传达要准的原则。     

The Impact of Internal Labor Markets on Newspaper Industry Personnel Practices

Media industries in the United States have consolidated significantly in the second half of the last century. One consequence of the consolidation is a restructuring of the way the industries construct and access their labor markets. As the media group integrates or even coordinates the hiring of personnel, the Internal Labor Market can be expanded to cover all or major parts of the media company. Creation of what is termed here an Extended Internal Labor Market has the potential to alter personnel practices in the group.

This article tested this expectation in one specific area, the hiring of and investment in journalists, for one type of media, the daily newspaper industry. One indicant of quality hiring is the location and employment of journalists who are members of racial or ethnic minority groups. It was predicted in this article that daily newspapers that are part of an optimally configured Extended Internal Labor Market would be more likely to hire minority journalists than other newspapers. These newspapers also were expected to be more likely to value professional development of their journalists, and to provide encouragement for their journalists to engage in both internal and external training activities.

The data are generally consistent with the hypotheses. The size of the company plays an important role in understanding the relationships.     

Social Science Reference and U.S. Government Information on CD-ROM:

The Depository Library Program of the Government Printing Office is increasingly distributing its publications in nonprint formats. A growing number of its titles are being issued on CD-ROM. Among these titles are some that are useful for research in the social sciences. Reviewed are titles issued by the Bureau of the Census, the Department of Commerce, the Environmental Protection Agency, the Department of Labor, and the Department of Health and Human Services.     

Communcating emotional support and its relationship to feelings of being understood,trust, and self‐disclosure

The communicating of emotional support would seem to be an aspect of any successful relationship. Additionally, it would seem to reason that how one communicates emotional support would be an aspect of a relationship pertinent to communication research. Unfortunately, there is very little empirical evidence that illuminates how this is related to other relational outcomes such as trust. Weber and Patterson (1996) first developed a measure that taps into how much emotional support one receives from a specific other. In their initial scale development piece the authors validate the Communication Based Emotional Support Scale (CBESS) by finding positive correlations with both relationship solidarity and relationship satisfaction. This current study aimed to further validate the CBESS by exploring its relationship to trust, self‐disclosure, and feelings of being understood.     

美国图书馆行业现状——源自《职业前景手册》的数据分析

《职业前景手册》是美国联邦政府的出版物,由美国劳工部劳工统计局编写并出版。该手册详细介绍了美国国内280多种职业,是了解美国职业状况的第一手资料。其最新的版本是2010—2011年版,于2010年春季出版,它所收集的数据资料截至2008年底。该手册最新版本提供的详实数据显示了近年来美国图书馆行业的工作状况、职业声望、教育和学历、薪资收入、就业前景5个方面的职业概况。     

档案从业者情感因素的影响作用探赜

情感因素与人的社会性需要密切相关,对于人的习得认知、需求欲望、满足方式、行为趋向等均可产生影响作用。档案从业者担负着档案管理与利用服务的社会职责,情感因素对其的影响作用同样存在。探寻情感因素对档案从业者的影响作用,剖析其形成机理、属性规律及演进脉络,进而制订科学调适策略、原则等具有理论意义与实践价值。     

Employment outlook in radio and television

Excerpts from “Employment Outlook in Radio and Television Broadcasting Occupations,”; a 16‐page reprint extracted from the Occupational Outlook Handbook, 7957 Edition, of the United States Bureau of Labor Statistics, pp. 554–64. The reprint was issued as the Bureau of Labor Statistics Bulletin No. 1215, 1958, and is available upon request from the Superintendent of Documents, Washington, D.C.     

Narrative and social change: A case study of the Wagner act of 1935

The Wagner Act of 1935 (the National Labor Relations Act) transformed unionization and collective bargaining from legally‐acknowledged rights difficult to exercise into federally‐protected rights. The National Labor Relations Board was established as a legal body that could punish employers for violating workers’ rights to organize. A narrative analysis of the competing stories provided by the proponents and opponents of the Act reveals how consequence, context, and values interact in a narrative framework to legitimate social change in policies and to realign value structures.