Issues in Supervisory Facilitation

The suggestion that workplace supervisors should become facilitators of the learning of staff is prevalent in the workplace learning and learning organisation literatures, but it is not always clear what facilitative approach is being recommended to supervisors. In order to identify approaches to facilitation that might be amenable for inclusion within the role of workplace supervisors, the concept of facilitation within the main traditions of adult education is examined. A characterisation of the key features of the workplace as a context for learning is then developed in terms that relate to common accounts of contexts conducive to learning. The paper then considers the issues that might arise if each of the conceptions were to be implemented by supervisors. Both facilitation and supervision rely heavily on trust, and so the development and maintenance of trust for supervisors and for facilitators is explored using a dynamic model of trust building. The paper aims both to develop a critique of the concept of supervisory facilitation and to highlight the need to consider contextual issues when applying conceptions derived from the adult education literature to real-world situations. Some implications for the relationship between teachers and students in post-secondary education settings are also described.     

Action learning and executive education: achieving credible personal,practitioner and organisational learning

Action learning involves balancing the often conflicting forces between working knowledge and academic knowledge. This paper explores the experience of executive learners; academics and external contributors involved in action learning at the postgraduate level. The executive learners are members of cohorts on two masters programmes based in Ireland. The programmes adopt an action learning methodology. Action learning supports a reflective culture for the executive learners and an enriched understanding of their workplace. The challenges associated with action learning are explored. The understanding of best practice in the facilitation of action learning for executive learners is enriched for practitioners and academics. The use of narrative structuring provides an insight into the reality of action learning for executive learners. If action learning is to be successfully integrated into executive education, then there needs to be high levels of communication, commitment and trust between the executive learners; academics and external contributors.     

Constituting the workplace curriculum

This paper advances some bases for a workplace curriculum. These are premised on conceptions of curriculum as intents directed to individuals’ progression towards full and effective workplace performance, yet whose enactment is shaped by workplace factors and is ultimately experienced by workers as learners. So whether the intentions will be realized is likely premised on the support (affordances) for their enactment by interests within the workplace. Workplace affordances, like those in educational institutions, emphasize the role that the norms and social practices that comprise workplaces play in regulating individuals’ engagement in and learning through work. The degree to which these affordances invite, structure, support, and guide participation, and are likely to engage workers in the kinds of thinking, acting, and learning required for effective workplace performance, is important for developing effective vocational practice. The conception of an ideal curriculum directed towards full participation is subject to the affordances of the interests of managers, co‐workers, and factors affecting production, as well as the intentionalities of worker‐learners themselves. These concepts may well provide ways of thinking about curriculum more broadly as participatory practices.     

远程英语学习策略——电大英语专业本科生的调查分析

远程英语学习者是一个特殊群体,研究他们的学习策略有现实指导意义。问卷调查显示,电大英语专业本科生已经逐渐适应从以教师为中心的教学向自主掌握学习过程的转变,能根据远程学习的特点和规律以及社会环境的变化,发挥自身潜在的优势,较好运用情感、社交、认知、元认知和补偿等学习策略弥补远程学习的不足,有较强学习责任感。调查也表明,要把策略培训作为教学的有机组成部分,有效提高学生运用策略的意识和水平。     

Approaches to learning in professional supervision: supervisee perceptions of processes and outcome

This study investigated supervisees’ perceptions of the learning processes and outcomes of professional supervision. Two hundred and sixty-four psychology graduates involved in the process of professional supervision for registration responded to a mail survey regarding their supervisor's approach to supervision, their own approach to supervision and their perceptions of the overall effectiveness of the process. Findings suggest that professional supervision can be readily conceptualised as a learning relationship. Supervisees’ approaches to supervision comprised the three dimensions of surface-disorganised, evaluation anxiety, and endorsement of supervisor capability. Supervisors’ approaches to supervision were understood by supervisees in terms of facilitative and didactic approaches to learning. A facilitative approach to supervision was associated with enhanced evaluations of supervisor capability and a reduction in supervisee confusion and anxiety. A facilitative, but not a didactic, supervisory approach positively influenced supervisees’ perceptions of the effectiveness of supervision.     

Practicum Learning: perils of the authentic workplace

The goals of practicum programs frequently require that the practicum experience is an authentic experience of work and workplace learning. The more authentic the experience, the more the situation of the student in the workplace conforms to that of the employee. Most accounts of adult learning assume that their recommendations are applicable to all environments. Few countenance the possibility of malevolent or perverted facilitation, or envisage facilitation occurring under hostile conditions. Yet an examination of the learning environment of the workplace reveals that it is far from ideal and poses unique challenges to the practicum facilitator, especially when that role is assumed by workplace supervisors. The specific interests of student and employee may not be aligned, but the interests of both diverge from those of organisations and owners sufficiently to raise issues for the applicability of adult learning approaches. The argument supports a closer examination of the dynamics of trust building, of the scope of learning that can be facilitated at work, and the use of learning facilitators whose interests are independent of workplace interests when designing practicum programs.     

Transformations at work: identity and learning

This paper examines how identity and learning are constituted and transformed at work. Its central concern is how individuals engage agentically in and learn through workplace practices, and in ways that transform work. Drawing upon recent research into work and participation in workplaces, the negotiated and contested relationship between workplace practices and individuals' identity and intentionality, and learning is illuminated and discussed. For instance, aged care workers and coal miners acquire work injuries that are almost emblematic of their work identity. Only particularly dramatic events (i.e. serious illness or workplace accidents) wholly transform their identity and views about work practice—their subjectivities. However, it is through the agentic actions of these individuals that workplace practices can be transformed. Yet individuals' agentic action is not necessarily directed to the abstracted and de‐contextualized economic and civic goals privileged in lifelong learning policies. Instead, there is relational interdependency between the individual and work that can act to sustain or transform both self and their work. Individuals' agentic action is exercised within these relations in ways directed by their subjectivities. So these relations and that agentic action have policy and practice implications for the conduct of work and learning through and for work.     

‘Being responsible’: students’ perspectives on trust,risk and work-based learning

Taking on responsibilities associated with a professional role is an important aspect of experiential learning for undergraduate students on work-based placements. However, responsibility is a complex concept that is connected to issues of trust and risk in the placement context. This paper presents students’ perspectives that illustrate that being given and taking responsibility can be empowering; conversely, being denied responsibility is disempowering. Through an exploration of the students’ experiences, the relationship between responsibility, opportunity, risk and trust is explored. The paper points to a strong indication that the extent to which students are allowed responsibility in the workplace appears to have a fundamental impact on their perceptions of personal efficacy and professional development.     

What is ‘educational support’ for youth in social difficulties?: A qualitative study of support groups for literacy learning in Japan

ABSTRACT

The purpose of this paper is to clarify the actual conditions of youth in social difficulties in Japan and to examine the characteristics and meanings of ‘educational support’ for them from the viewpoint of literacy theory as a social practice. My colleagues and I carried out a four-year qualitative study of several private groups supporting young people from 2012 to 2015. In this study, we visited the groups and conducted semi-structured interviews with young learners (aged from 16 to 23) and their supporters. It became clear during the interviews that most young learners had not received sufficient basic education because of their delinquency or truancy, and they had had very few opportunities to build relationships of trust with those around them. The elements of the support that is needed are clarified in this study as follows: (1) building relationships of trust with young learners, (2) nurturing learners’ motivation and/or self-confidence, (3) emphasizing learners’ ideas, interests and literacies embedded in their everyday lives. These points show that ‘educational support’ for youth in social difficulties should by no means only be about the transmission of skills or fragmentary knowledge, but also the cultivation of motivation for learning and/or self-confidence based on relationships of trust.     

The alchemy of learning and work: negotiating learner knowledge in a global society

This article explores issues of literacy and identity of skilled migrants in an educational context in Australia as a learning society. First, it concentrates on forms of knowledge imposed on the learner and looks at how new discourses shape the self. Next, it tests the validity of the four pillars of education in the life of the learner. The paper then discusses the notion of lifelong learning and its appeal to (or existence for) the migrant learners. Finally, it poses important questions about Self–Other dichotomy, emergent voices and a sense of integration. The analysis suggests that further education and employability are closely linked to acquiring discourses set by the education policy designers and the workplace. Without mastering both, passports to further/higher education or professional and other jobs are not issued. The paper argues that literacy skills that incorporate new discourses penetrate and shape existing identities, giving them a sense of new selves, but do not necessarily empower the agency, as the self in control of one’s life. However, hope is not lost, as shown by the group of dedicated educators whose efforts to support the migrant‐learners lead to meeting their goals in work and education of their choice. When embraced by the society, these learners gain a genuine sense of belonging and move away from the position of being Self/Other marginalised. The article concludes by drawing together issues of literacy, identity, knowledge and lifelong learning that interconnected, if harnessed and used wisely, ultimately emancipate and give a decision‐making voice to migrant citizens. Thus they become knowledge workers whose acceptance and personal satisfaction, I firmly believe, contribute to a freer and happier global society.

At the boundary life blossoms.

James Gleick, Chaos

     

Experiential Learning in Action: a program for preparing educators for health professionals

Education is centre stage in current UK government initiatives to promote multi-agency team work. This paper draws on a research project which explored the way in which multi-disciplinary teams work and learn together in their practice with children, to consider the implications of ‘joined-up’ practice for theorizing dilemmas of knowledge creation and identity transformation for professionals in multi-agency teams. The paper focuses primarily on the experiences of education professionals. We exemplify some dilemmas of ‘joined-up’ team participation in specific workplace activities involving knowledge exchange. We then explore the impact of belonging to multi-agency teams on professional roles, identities and learning. The paper then summarizes strategies which professionals used for resolving dilemmas around learning and knowledge creation, and considers how participating in shared workplace activities might enable or constrain professionals to consoli date their professional identities and learning. Drawing on theoretical research into workplace participation and professional learning, the paper examines implications for theorizing the professional identity of teachers in multi-agency team work, within a systemic model that takes account of: creating new knowledge and practice; enhancing professional identity; and building inter-professional communities.     

Social software: new opportunities for challenging social inequalities in learning?

Enthusiasts for new social software do not always acknowledge that belonging to e‐learning communities depends upon complex and often unresolved identity issues for learners. Drawing on the author’s previous research on belonging in social learning, the paper presents a theory of identity congruence in social learning and brings to the foreground the importance of identities which arise from expressions of gender, class, ethnicity, age, etc. in the social, operational and, in particular, the knowledge‐building aspects of learning. These three dimensions of identity congruence are used to evaluate the potential of new social software. While social software might encourage some learners to engage in social and operational identity work, there are disadvantages for others, and learner‐generated knowledge and e‐assessment practices can be divisive. Inclusive e‐learning depends upon pedagogies and assessments which enable learners to shift and transform identities, and not solely on widening the range of technologies available. Such caution should underpin future research.     

Creativity through self-directed learning: three distinct dimensions of teacher support

ABSTRACT

Self-directed learning and creativity are critical workplace competences that are important to foster in formal educational settings. Previous studies have identified a relationship between self-directed learning and creativity, but the specific nature of this relationship is unclear. The purpose of the present theoretical paper is to examine through a literature review the possibility that creative learning outcomes can be supported through a self-directed learning process. The importance of considering self-directed learning in the context of adult learning – as a pragmatic learning process – is outlined. A conclusion is drawn that (1) creative learning outcomes are potentially supported through self-directed learning, and (2) in the process, teachers can provide support to learners in three distinct different ways. A variety of pragmatic educational activities that may enable self-directed learning and creative learning outcomes are discussed, including experiential learning; workplace simulations; and problem-, case-, and (e-) portfolio-based learning. In these activities, teacher support seems advantageous for many learners. The three distinct dimensions of teacher support identified in the present paper are important to consider in further empirical studies on self-directed learning.     

Exploring the transformative potential of recognition of prior informal learning for learners: A case study in Scotland

This article presents an overview of the findings of a recently completed study exploring the potentially transformative impact upon learners of recognition of prior informal learning (RPL). The specific transformative dimension being reported is learner identity. In addition to providing a starting point for an evidence base within Scotland, the research findings have the potential to enhance future development within the recognition of prior informal learning area, in particular in higher education institutions (HEIs) and across the sector. A qualitative case study using a constructionist approach is utilised to develop contextual understandings of the learner experience of RPL. The study identifies connections between the RPL process and the development of learner identity. Semi-structured interviews with RPL learners provided rich data. This study asserts that learner identity fluctuates throughout learners’ experiences and therefore the development of learner identity is not linear but nonetheless that identity changes as part of the RPL process. A number of issues ultimately impact upon learner identities, including the role of RPL advisors and RPL mechanisms and processes. This research concludes that RPL has the potential to be transformative for some learners and identifies some areas worthy of further exploration.     

Confidence in the Knowledge Base of English Language Learners Studying Science: Using Agency to Compensate for the Lack of Adequate Linguistic Identity

Changes in the cultural and linguistic environments of learners are often associated with identity shifts. The aim of this study was to explore what identity shifts occur when science students from Bahraini national schools transition to an international university. The role of two aspects of learner identity—that is, English proficiency and science background knowledge, was examined in this study. Focus groups and semi-structured interviews were conducted with students and with university lecturers. The analysis suggested three conceptual themes of (1) reliance on science knowledge, (2) the auxiliary role of professional language and (3) adequacy of student learning strategies, demonstrating what subjective meanings the participants ascribe to the interplay between science knowledge and linguistic ability. The findings suggest that despite the lack of adequate linguistic attributes, the students are still able to successfully learn science in the context of language change. It is also implied that through strategically utilising their academic background in science, students preserve their identity as successful learners from school through to university. We conclude that agency plays a separate role in transition and is not a sole function of identity. We also contest the idea of language as a necessary attribute of one’s identity as it was perceived by our participants to be an advantage and an auxiliary tool rather than a requirement.     

Geeks,gamers, and girls: revealing diverse digital identities with membership categorisation analysis

ABSTRACT

The ‘digital imperative’ of contemporary education practice is without contention; however, much learning technology research has focused on pragmatic issues such as learning design, often founded on uncritically accepted claims about ‘digital natives’. This focus has come at the expense of learning theory. Alongside the scholarly voices calling for education research to redress this imbalance, there is increasing interest in the role played by technology not only in epistemological learning, but also in the ways technology is an identity issue. This paper explores how membership categorisation analysis opens up ways of understanding the role of technology for contemporary learner identities. Examination of student talk makes visible the diverse ways of being an iPad-using student, challenges widely-accepted constructions of contemporary learners as generationally uniform, and contributes to a more holistic conception of learning that accounts for the role played by technology in learning identity.     

From assistant teacher to teacher: challenges and pathways in situated pre-service teacher education

Vocational pathways to Higher Education have a key role in opening teacher education to under-represented groups but bring with them particular challenges. Teacher educators need to address the challenges faced by these learners, of not only connecting their learning but also challenging their knowledge, and doing so in an invested work environment. This paper shares my experiences as a teacher educator working with two groups of Indigenous and non-Indigenous para-professional pre-service teachers in remote and urban Central Australia. I identify four key role-shifting challenges individuals face in developing their professional practice and locate them in two interdependent areas: social sphere challenges arising out of the situated learning setting of professional experience, and those occurring in the personal sphere of professional identity. I suggest that the new ways of mentoring and the development of student’s reflexive capacity needed to address these challenges can best be mobilised by re-positioning the role of professional identity at the centre of both professional experience and academic learning.     

Facilitation in Context: challenging some basic principles

Most accounts of facilitation give the impression that their recommendations are applicable to all contexts and settings. Few envisage facilitation occurring under hostile conditions, or countenance the possibility of malevolent or perverted facilitation. In fact most accounts make assumptions about the context in which learning occurs which render them blind to these possibilities and impotent in the face of their reality. Yet an examination of one significant learning environment—the workplace—reveals that it can be far from ideal and poses unique challenges to the facilitator, especially when that role is assumed by a workplace supervisor. The issues raised are sufficiently significant to place a question mark over the effectiveness of some adult learning programs. The argument supports a closer examination of the dynamics of trust building, of the scope of learning that can be facilitated in any context, of the roles of participants, and the use of learning facilitators whose interests are independent of those dominant in the context.     

Investigating learners’ use and understanding of peer and teacher feedback on writing: A comparative study in a Chinese English writing classroom

Existing comparative studies between peer and teacher feedback in English writing classes have predominantly used frequency measures of peer and teacher feedback in learners’ revisions to suggest their relative values for developing learners’ writing proficiency. However, learners do not necessarily understand the feedback that is used in their redrafts.This study distinguished learners’ use from their understanding of peer and teacher feedback. Eighteen Chinese university English learners participated in the study for sixteen weeks. Three research methods were adopted: (a) content analyses of learners’ use of feedback, (b) stimulated recall interviews on learners’ understanding of feedback, and (c) interviews on the factors that affected learners’ responses to feedback.The findings suggested that the learners used more teacher than peer feedback in their redrafts. However, interviews with these learners revealed that they used a larger percentage of teacher feedback than peer feedback without understanding its significance or value. Student interviews uncovered learners’ passive acceptance of teacher feedback and the facilitative role of first language use in peer interaction.This study suggests that learners’ understanding of feedback should be taken as at least an equally important factor as learners’ use of feedback in examining the relative value of peer and teacher feedback for developing learners’ writing proficiency.