Hiring the New Librarian

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The Librarian BFF: A Case Study of a Cohort-Based Personal Librarian Program

This case study presents the development and implementation of a personal librarian program for a cohort-based, executive-style higher education administration doctoral program. Librarians and the program director collaborated to create a student-centered program based on individual research needs. The personal librarian program was designed to build a close relationship between the librarian and individual students; to help identify their research knowledge gaps; and to identify resources to meet each individual students' research needs.     

Being a Librarian Isn't Enough: The Importance of a Nonlibrary Research Agenda for the Academic Librarian: A Case Study

Subject specialist college librarians can become producers and disseminators of knowledge by pursuing an active research agenda in their nonlibrary field. Research in an academic discipline can inform and enhance the college librarian's teaching, research, and collection development practices. Through such research, college librarians can elevate their personal status among their nonlibrary colleagues and students, as well as the prestige of their library and the library profession. Suggestions for managing traditional librarian duties and pursuing a nonlibrary research agenda are included.     

The Blended Business Librarian: Technology Skills in Academic Business Librarian Job Advertisements

The purpose of this study was to identify technological trends in academic business librarianship. Forty-five job advertisements were collected over a 5-year period spanning from 2007 to 2012. Ten technology skill categories were identified, and the frequency at which the skills appeared in the job advertisements was measured. This article also includes a discussion about the impact of technology on business librarianship and recommendations for academic business librarians and employers.     

高校图书馆学科馆员服务质量评价体系研究

对高校图书馆学科馆员服务质量评价体系进行系统地研究,确定应用360度反馈评价法进行评价,建立3个方面15个二级评价指标,对各级评价指标含义进行分析。确定参与者评价权重,根据层次分析法确定各级评价指标权重。最后结合实例对评价结果进行分析与运用。     

Enhancing Clinical Librarian Work Processes and Communicating Service Impact with REDCap and Data Visualization

Due to staffing changes, clinical librarians in a large pediatric health care system needed to streamline how user requests were received and how best to handle the shared workflow. This article describes how REDCap and SAS were implemented to improve the management of requests, capture comprehensive user statistics, and convey the value of the library services through enhanced reporting.     

An investigation into the feasibility of designing a framework for the quantitative evaluation of the Clinical Librarian service at an NHS Trust in Brighton,UK

This feature presents research undertaken by Archana Deshmukh for her MA dissertation at the University of Brighton. She worked closely with Tom Roper, the Clinical Librarian at Brighton and Sussex University Hospitals NHS Trust, in a project to explore the feasibility of applying quantitative measures to evaluate the Clinical Librarian service. The investigation used an innovative participatory approach and the findings showed that although an exclusively quantitative approach to evaluation is not feasible, using a mixed methods approach is a way forward. Agreed outputs and outcomes could be embedded in a marketing plan, and the resulting framework could provide evidence to demonstrate overall impact. Archana graduated in July 2014, gaining a Distinction in the MA in Information Studies, and she is currently looking for work in the health information sector.     

Learning Instruction: How an Academic Librarian Transitioned to a Health Sciences Environment

This guest column details the experience of an early career academic librarian learning how to instruct and assist students in health sciences programs. It includes information on mentoring, peer coaching, formal and informal trainings, and proficiencies needed for reference and instruction services. The author shares sources of specific knowledge and skills that empowered her to transition to health sciences librarianship.     

层次分析法在学科馆员服务质量评价中的应用

从分析学科馆员服务质量的评价指标入手,运用层次分析法,建立包括服务环境、资源保障、人员素质、服务特征、服务能力、人员管理、服务效果7个方面、28个二级评价指标的高校图书馆学科馆员服务质量评价指标体系,并对各评价指标的含义进行分析,根据层次分析法确定各评价指标的权重,最后通过实例对评价指标体系进行验证。     

Librarian as Professional

What does it mean to be a professional, and do librarians meet the academic definition of a professional? Professions are strongly related to identity, and stereotypes associated with the culture of a profession are going to have some effect on the public’s perceptions of that profession. The stereotype of the vaguely purposed but somehow controlling older person (who “shushes” patrons to maintain silence) does not contribute positively to the professional image of a librarian. Library users do not even superficially understand what librarians do, and this leads to an undervaluing of the impact and importance of librarians. In the modern environment of budget challenges, it is important to be able to articulate the value of both libraries and particularly librarians. This article explores the sociological academic literature on professions to determine if librarianship meets the requirements to be a profession, if library literature supports librarianship as a profession, and why it matters for librarians to be seen as professionals.     

Digital Scholarship Librarian: What Skills and Competences are Needed to be a Collaborative Librarian

Recently a partnership between digital humanities and digital libraries is being forged, coagulating in a demand for digital humanities centers within academic libraries and an increase in the call for “Digital Scholarship Librarians.” What skills and competences are necessary for librarians to fulfill this new role? and What training allows them to develop these skills? The paper examines the collaborative role of the digital scholarship librarian, what this new role entails and what it means to bring the two areas of practice together. After examining current literature and job applications surrounding this role, the skills needed to fill this role are identified in a case study of a digital humanities project which operated on the collaborative model with digital librarians, together making use of digital methods to answer questions specific to its field. The final section proposes a training agenda by matching current opportunities with the new skill which librarians interested in digital scholarship need to develop.     

网络信息资源的评估--参考咨询馆员的新使命

本文阐述了网络时代参考咨询馆员开展网络信息资源评估的紧迫性和必要性,探索了网络信息资源的评价尺度。     

国内学科馆员评价研究综述

在对近几年国内关于学科馆员评价文献分析的基础上,本文主要从学科馆员评价的主体、意义、原则、方法及评价内容和评价体系等几个方面对我国的学科馆员评价研究进行综述,并分析了我国学科馆员评价中存在的问题。     

Public Library Evaluation: A Retrospective on the Evolution of Measurement Systems

This article aims to provide a historical and contemporary perspective on how public libraries establish indicators for measuring success, using the Free Library of Philadelphia as a focus of analysis. From the 1970s though the late 1980s, libraries focused on measuring internal statistics, such as bibliographic resources, to communicate the strength of their collection. Within the past twenty years, libraries have shifted their measurement structures toward outward performance in the communities they serve. The challenge today for libraries such as the Free Library is to establish structured formats for guiding community plans for their particular library and establishing agreed-on measures. Simultaneously, these structures need to incorporate ongoing evaluation methods.     

图书馆馆员素质集合及其评价体系之初探

根据管理的人本原理，图书馆人的整体素质对图书馆工作的绩效是至关重要的因素。本文拟就图书馆馆员素质集合亦即单个图书馆的馆员整体素质进行探讨，以期更好地实现图书馆服务于大众、服务于社会的目标。     

基于用户需求的高校图书馆学科馆员服务质量评价体系研究

[目的/意义] 在当前学科服务发展环境下,更好地改进学科馆员服务质量评价工作。[方法/过程] 以LibQUAL+^®图书馆服务质量评价模型为基础,以用户需求为导向,在正式构建完整的指标体系前搜集用户提供的指标,筛选出适用于学科馆员服务质量评价的指标;参考专家意见,遵循评价指标的确定原则,在用户贡献指标的基础上进行调整与修改,并采取德尔菲、层次分析、因子分析方法对指标进行主客观综合赋权。[结果/结论] 形成正式的学科馆员服务质量指评价标体系,并进行实证分析。     

基于职业化视角的学科馆员职业专业性、公共性调查分析

[目的/意义]探讨我国图书馆行业职业化发展的现状及路径。[方法/过程]通过专项调研,利用网络调查图书馆主页的方式,重点考察我国本科院校图书馆学科馆员职业的专业性、公共性和自治性三大职业特征。[结果/结论]结果显示：我国图书馆学科馆员专业性较强,副研究馆员、博士、硕士占所调查学科馆员整体的90.11%,具有图书情报教育学历者占21.56%;公共性较弱,学科馆员服务范围覆盖全校所有用户者占所调查图书馆的18.11%。提出学科馆员专业性、公共性的加强,迫切需要行业职业化的变革,同时学科馆员服务的发展也将助力行业职业化,是走向职业化的重要途径。     

虚拟参考咨询服务的质量与效益评估

探讨虚拟参考咨询服务进行质量评估与效益评估的意义,介绍国内外虚拟咨询服务质量评估与效益评估的现状,着重论述两种比较成型的质量评估标准,即VRD数字参考服务质量标准、美国佛罗里达州立研究所与雪城大学信息研究所的数字参考服务质量评估草案：数字参考服务评估的统计、指标与质量标准。在此基础上,以北京大学图书馆的虚拟参考咨询服务为案例,对此项服务的质量与效益进行评估。     

高校图书馆学科馆员服务绩效评估体系构建

学科馆员服务已成为高校图书馆服务创新的新举措,其服务质量也成为衡量现代高校图书馆工作水平的重要标尺之一。在学科馆员服务绩效评估体系构建原则的指导下,采用层次分析法构建评估指标体系并求解得出各指标权重系数,并应用该指标体系对北方工业大学图书馆学科馆员服务绩效进行评估分析。