Students’ engagement in first‐year university

This paper reports on seven calibrated scales of student engagement emerging from a large‐scale study of first year undergraduate students in Australian universities. The analysis presents insights into contemporary undergraduate student engagement, including online, self‐managed, peer and student‐staff engagement. The results point to the imperative for developing a broader understanding of engagement as a process with several dimensions. These must be acknowledged in any measurement and monitoring of this construct in higher education. The paper calls for a more robust theorising of the engagement concept that encompasses both quantitative and qualitative measures. It considers implications for pedagogy and institutional policy in support of enhancing the quality of the student experience.     

The student experience and subject engagement in UK sociology: a proposed typology

This article is a contribution to the sociology of an expanded and newly diversified UK higher education system. How differentiated is the student experience? How sharply is the system polarised? Drawing on interviews and questionnaires conducted in five sociology departments in a variety of pre‐1992 and post‐1992 universities, it examines students' views on ‘what they learn’ and their orientations to study. It explores differences in curriculum content and organisation and the extent to which student narratives and identities vary with differences in institutional context. A typology of student experiences and subject engagement is advanced that as well as capturing institutional differences also locates a range of student orientations – and worthwhile student experiences – in all five departments that suggests a somewhat greater commonality of experience and outcome across institutions than the extreme polarisation of institutional experiences and outcomes sometimes suggest.     

If and When Money Matters: The Relationships Among Educational Expenditures, Student Engagement and Students�� Learning Outcomes

Calls for accountability in higher education are prompted in part by questions concerning whether colleges and universities use their resources effectively to promote student learning. Unfortunately, too little is known about whether money matters to desired outcomes of college. Using students?? responses to the 2004 administration of the National Survey of Student Engagement (NSSE) in concert with institutional data from the Integrated Postsecondary Education Data System (IPEDS) and the College Board, this study examined the relationships between educational expenditures, student engagement and selected student self-reported learning outcomes, controlling for student and institutional characteristics. Results indicated that expenditures were modestly related to student engagement and learning outcomes. However, the nature of these relationships differed, depending on the engagement/outcome measure and student year in school.     

Student voice and engagement: connecting through partnership

This paper draws on research conducted across an English higher education partnership to investigate the ways in which student voice was engaged in further education colleges offering university awards through partnership arrangements. Such collaborations are characterised by the marginal presence of higher education students in an environment that is dominated by further education structures, culture and practice. This provides challenges for both colleges and universities in developing higher education student identity and appropriate mechanisms of student engagement that comply with expectations within the higher education sector but also recognise the contextual situation of students within the college environment. It is argued that student partnership collaboration can be a positive driver in an increasingly marketised global environment, where student voice and feedback mechanisms are at the forefront of quality assessments and institutional reputation. An ideal types framework is suggested as a heuristic device for the evaluation of college strategies of engagement.     

Educational expenditures and student engagement: When does money matter?

The few studies focusing on the relationships between higher education expenditures and student outcomes have produced contradictory results. This study hypothesized that the lack of consistent relationships is a function of the fact that the effects of expenditures on outcomes are mediated by student engagement. Furthermore, it is expected that the relationships between expenditures and outcomes are contingent on the characteristics of the students and institutions being studied. The present research examined the relationships between higher education expenditures and students’ engagement in educationally purposeful activities, after controlling for a variety of student and institutional characteristics. Using data from a nationally representative sample of colleges and universities, the findings indicated that the relationships between expenditures and student engagement are very complex. Relationships differed by institutional control, students’ year in school, and the type of engagement measure included in the analysis.     

Student engagement and departure intention: an Australian university perspective

This study addresses the departure intentions of an Australian university business student cohort that is characterised by high levels of diversity in pre-entry attributes. The study investigates the level of student engagement using the academic and social integration components of the Student Engagement Questionnaire (SEQ) based on Tinto’s model of institutional departure. The results showed that the pre-entry attributes of students such as gender and low socio-economic status, together with first year of study, were not significant in determining student engagement. There were, however, significant differences in departure intention based on student engagement, particularly in terms of interaction with administrative support services and satisfaction with the educational experience. Overall, the findings support the view that institutional efforts to engage business students in the early stages of their studies minimise the risk of departure.     

The meaning of student engagement and disengagement in the classroom context: lessons from organisational behaviour

Despite the popularity of student engagement and, by association, student disengagement, the academic literature is unclear about the meaning of these terms. This review extends existing conceptual studies of student engagement by offering clear definitions and conceptualisations of both student engagement and disengagement in the classroom context. To develop these conceptualisations, the present review draws upon organisational behaviour theory on work engagement and disengagement because the literature in this discipline is notably more refined than in educational research. Using an organisational behaviour backdrop, student engagement and disengagement are defined by the degree of students’ activation and pleasure. In order to operationalise student engagement, measures that are aligned with the proposed conceptualisation are recommended. Recommendations are also suggested for the development of a measure of student disengagement. The proposed measurement of student engagement and disengagement should provide a unified direction for future empirical research on these topics.     

The student experience of undergraduate students: towards a conceptual framework

While the term ‘student experience’ is used widely in universities, it is remarkably under-developed as a construct in the academic literature. This paper addresses this gap by proposing a conceptual framework for the student experience of undergraduate students. The approach taken is to identify the key influences that shape the student experience from the perspective of students. It does this by addressing two questions: firstly, what are the key influences that shape the student experience? Secondly, how do these influences shape the student experience? To do this the paper draws from a wide range of studies that provide substantial theoretical and empirical evidence as to how students experience university. Drawing from Bronfenbrenner’s bioecological model of human development, it identifies seven key sets of influences or microsystems that shape the undergraduate student experience. Then the paper considers how these influences shape students’ experiences drawing from the concepts of engagement and alienation. The paper concludes by proposing a broadly defined model for the student experience where learning and development take place as a result of meaningful interactions between the student and the key microsystems. The implications of this model for universities and for further study are also discussed.     

The relationship between classroom quality and students’ engagement in secondary school

Student engagement has been identified as an influential mediator between classroom interactional quality and adolescent learning outcomes. This study examined the relationship between classroom quality and student behavioural engagement in secondary school classrooms. Three dimensions of classroom quality (emotional, organisational and instructional support) and the dimension of student engagement were observed in nine classrooms using the Classroom Assessment Scoring System. Self-ratings of behavioural engagement were provided by 181 Finnish secondary school students along with their teachers’ ratings of classroom-level student engagement. The results showed, first, that there was variation in both classroom quality and student behavioural engagement between the classrooms. Second, classroom organisational support was associated with observed and with teacher- and student-rated engagement, and instructional support was associated with student-rated and observed engagement. Third, emotional support did not have a direct effect on student engagement but contributed to student engagement indirectly via organisational and instructional support. There were no gender differences with respect to self-reported engagement. Class size had a positive effect on teacher-rated engagement. The results demonstrated specific associations between the domains of classroom quality and student behavioural engagement in secondary school classrooms.     

‘Hardworking,determined and happy’: first-year students’ understanding and experience of success

While all agree student success in higher education is important, there is less agreement on what it means to be a successful student. Student success is often measured by institutional reports of grades, student retention and qualification completion. More recently, broader definitions have emerged; however, these do not incorporate student perceptions of success. The current study addresses this gap by exploring how first-year students talk about their success. Drawing from weekly interviews of students at an Australian regional university, the data are analysed through the lens of a conceptual framework of student engagement. The findings demonstrate that success is inextricably linked with student engagement as well as other dimensions of the student experience. As expected, students assess their success extrinsically with institutional measures such as grades and feedback. In addition, their behavioural engagement was seen as a more immediate measure of their success, while happiness and satisfaction were necessary for some students to feel successful. Perceptions of success have important consequences for students in terms of increased positive emotions, self-efficacy and course belonging. Success for these students has multiple dimensions. These findings give rise to suggestions for a staged approach to supporting first-year student success. However, the student experience is complex and multifaceted and further research is needed with different student cohorts who may define and experience success in other ways.     

Student engagement in the educational interface: understanding the mechanisms of student success

Student success and retention continue to be of concern for higher education institutions. Wider participation, combined with lower completion rates for non-traditional students, highlights the need for new ways of understanding the student experience to ground policy and practice. This article provides this insight by drawing together a number of key constructs to refine a recent framework of student engagement. We argue that the transition metaphor, focusing on the first year, is limited because it depicts differences between students and institutions as both transient and temporal. Instead, we use a cultural lens to introduce the educational interface as a metaphor for the individual psychosocial space within which institutional and student factors combine and student engagement in learning occurs. Incorporating the interface into the existing framework of student engagement makes three contributions to our understanding of the student experience. First, the educational interface is a tangible way of representing the complex interactions between students and institutions, and how those interactions influence engagement. Second, the refined framework highlights four specific psychosocial constructs: self-efficacy, emotions, belonging and well-being, which, we contend, are critical mechanisms for mediating the interactions between student and institutional characteristics and student engagement and success. Finally, the refined framework helps to explain why some students with demographic characteristics associated with lower completion rates are retained and do go on to successfully complete their studies, while similar others do not. These three contributions, the interface, the key constructs within it being mediating mechanisms and their explanatory utility, provide focus for the design and implementation of curricula and co-curricular initiatives aimed at enhancing student success and retention, and importantly to evaluate the impact of these interventions.     

“I am more than just a coloured woman”–Narrating undergraduate experiences at a historically white South African university

Abstract

Transformation of South Africa's HWIs is evidenced by a diversification of their student and staff populations. The transition from exclusion to inclusion of black minority student populations and their cultures on to these university campuses has not been without challenge for those accessing these institutions. This article reports on a study that was conducted at Stellenbosch University about the experiences of five black women undergraduate students at this still predominantly white Afrikaans university. The findings show that despite legislated pressure and institutional policy initiatives to transform, these “Coloured” undergraduate students do not experience the university environment as inclusive. What emerged were a prevailing awareness of otherness and an acute awareness of their minority status. The small numbers of minority students, together with a lack of symbols or icons that reflect and acknowledge the presence of diverse cultures exacerbate the feeling of being in the minority or a ‘tolerated otherness”. They experience SU as a university typified by a culture and practices that cling to traditions that are not always sensitive to the impact of history or diversity. This type of organisational culture in which covert and overt resistance to transformation is the norm, hampers the political will to move from policy to practice, and entrench the experience of marginalization.     

Social learning spaces and student engagement

Notable gains have been made in understanding the factors that influence the student experience in higher education, particularly in the area of student engagement. While tremendous effort has been focused on identifying educationally beneficial activities for students, we must also consider where these activities are occurring. In recent years there have been technological advances that have paved the way for blended learning environments, however, physical learning environments continue to dominate the functionality of many universities. The development of purpose‐built informal social learning spaces as a strategy to enhance the student experience is becoming more prevalent, although empirical research in this area is lacking. This study explores the role of social learning spaces on the student experience using the student engagement framework within a qualitative research design. Informal interviews with 103 students were conducted within a social learning space. Findings reveal that social learning spaces can contribute to enhanced student engagement by fostering active learning, social interaction and belonging amongst tertiary students. The study also suggests that design is a contributing factor to students' perceptions of social learning spaces.     

Being (Dis)Engaged in Educationally Purposeful Activities: The Influences of Student and Institutional Characteristics

The self-reported experiences of 50,883 undergraduates at 123 institutions were analyzed using a multinomial hierarchical model to identify individual and institutional characteristics associated with varying levels of student engagement in educationally purposeful activities. Parental education and student academic preparation were positively associated with higher levels of engagement. White students were generally less engaged than students from other racial and ethnic groups whereas men were more likely to be either disengaged or highly engaged compared with women. Students at public institutions and research universities were less engaged than their counterparts at private colleges and other institutional types. Individual student perceptions of certain aspects of the institutional environment affected engagement in complicated ways.     

Student engagement: rhetoric and reality

Recently, there has been much interest in higher education literature and policy on the concepts of student engagement and disengagement. While most academic writings recognise the significance of student engagement, they have tended to concentrate on it in relation to academic activities. Increasingly, universities are ‘cascading’ down the need to improve student engagement to schools and ultimately to individual academics. This article asserts that ideas about student engagement in the university context are often fragmented, contradictory and confused. Even the meaning of the term ‘student engagement’ is uncertain. Further, while government and universities urge attention to student engagement, many of their actions, it may be argued, have contributed to greater student disengagement. Relying on the available literature, we argue that the student experience as a whole is the key to engagement and, thus, efforts to re-engage students cannot be successful until a ‘whole-of-university’ approach is adopted.     

Fifty interesting years

This case study gives an analytical account of institutional development in induction provision.

Driven by student experience concerns, a London post-1992 University set up an ‘enhanced induction project’ to provide a more integrated, personalised approach through more coordinated processes. In a large, diverse context, university-wide working is problematic; issues about control and autonomy are illustrated by this action research. Significant change has been achieved in a developmental process shaped by and revealing the interplay of differing organisational cultures. Critical reflection on change management, from practice and strategy to policy and embedding, draws on a range of work on organisational cultures.     

The impact of institutional culture,policy and process on student engagement in university decision-making

There is a strong focus on the importance of student engagement in higher education, with increasing attention on how students can participate in their university’s decision-making processes. Yet, although the concept appears to be almost universally accepted, it is rarely problematised. This has led some commentators to conclude that student engagement lacks theoretical clarity. Consequently, an increasing number of authors have sought to address this. This paper adds to those efforts by proposing a model for student engagement that recognises the importance of institutional action in facilitating different types of participation. These are aligned with expectations for student activity, but the key message is that the university shapes its students’ engagement. This reinforces arguments that engagement needs to be cognisant of the power dynamics of higher education. In line with this, the paper borrows from debates around public participation to enhance understanding of student engagement in institutional governance.     

The development and validation of the student engagement scale in an Ethiopian university context

This paper is positioned to make a sound contribution to knowledge of higher education (HE) quality through its study of student engagement in a large university in Ethiopia. We establish that the assessment of student engagement is a valid facet in determining HE quality, contributing holistically alongside quality assurance and university rankings. The authors present an example of this through reporting on a statistical analysis of an adjustment of the Australasian Survey of Student Engagement survey and its administration in the Ethiopian university. The results of factor analysis illustrate empirical support for the nine-factor engagement scale and a number of associated factors related to student demographics and university experience. The results of the multi-validation approach provide specific guidelines to universities using this approach to evaluate the validity and reliability of this construct. The paper provides a supporting tool that can be used by other universities to assist in the evaluation of students’ engagement with their undergraduate programmes.     

A face in a sea of faces: exploring university students’ reasons for non-attendance to teaching sessions

In the past 20 years, the landscape of Higher Education in the United Kingdom has changed considerably. With the prospect of tuition fees spiralling above £9,000 per year, per student, it is important to explore the impact this has upon the student experience. In spite of the vast financial investment current students make towards their education, student attendance and engagement remain low. The present study therefore adopted a qualitative approach using focus groups to explore reasons for non-attendance at university teaching sessions. Four key themes emerged; these surrounded issues about a sense of belonging to university, views of the teaching (material taught and the personality and method of the tutor), perceptions of being a consumer and external pressures. This research suggests that universities should pay particular attention to the reasons why students do not attend and possibly change practice, providing more support where appropriate.     

Teaching at Master's level: between a rock and a hard place

The considerable focus on capturing the ‘student experience’ has not been matched by investigations into the views and experiences of those teaching and managing programmes. This study aims to contribute to redressing the balance. An online survey of staff responsible for Postgraduate Taught (PGT) programmes in the UK elicited 382 responses from staff in 60 different institutions. Findings relating to perceptions of challenges their students face, students’ preparedness for Master's level study and the influence of institutional culture are reported. PGT students were seen as dealing with complexity and juggling multiple demands. A gap between PGT students’ readiness for study at this level, the QAA's vision of Master's study, and institutional assumptions about student support required was identified. For this gap to be closed, we suggest a review of institutional practices is required.