Real or Imagined Women? Staff representations of international women postgraduate students 1

In Australia's globalising universities many support staff and teaching staff now work with international women postgraduate students. But are they aware of the issues facing these women, and is their understanding of them adequate? Indeed, how do they represent them? In this paper we draw on a small-scale pilot study involving key university personnel. We argue that the ways in which such staff represent this group of students is problematic. Focusing primarily on academic issues and on the literature on learning styles, we analyse these staff members' representations of international women postgraduate students from a postcolonial perspective. We explore the extent to which such representations, and the learning styles literature that reflects and informs them, are what Edward Said calls 'Orientalist'. In so doing, we point to both the constitution of the international woman student as postcolonial female subject and show how this situates her in relation to the prevalent learning styles discourse. Further we argue that such representations of the students differ in crucial ways from the students' self-representations, suggesting that in certain subtle ways such staff members are engaging with 'imagined' rather than 'real' women.     

Issues and agency: postgraduate student and tutor experiences with written feedback

This paper examines the issues which postgraduate students and tutors experienced as they engaged in receiving, providing and requesting feedback, as well as the strategies which they adopted as they sought resolution of these issues. The study employed a case study approach, using data obtained from semi-structured and stimulated recall interviews with students and staff from three discipline areas at one university in the UK. The findings reinforce the conclusions that have been drawn in a number of previous studies in terms of the sources of dissatisfaction emerging from individual interactions and institutional practices. Additionally, however, the results expand on our current understanding of feedback and agency in higher education by illustrating how participants sought out imaginative solutions to the challenges they experienced, in order to enhance the effectiveness of the feedback process. The diversity of the strategies used provides evidence of student and tutor agency, and has implications for current feedback practices and future research in this area.     

Exploring transition to postgraduate study: Shifting identities in interaction with communities,practice and participation

There has been relatively little research to date that has explored the transition to postgraduate study. This paper reports findings from a project (funded by the UK's Higher Education Academy) that sought to address this gap. The research project was ethnographic and explored university practice and student participation in five UK universities. A significant emergent feature of the research was that a multiplicity of identities construct student experience and contribute to student transition. This finding provides support for learning theory that argues for inextricable links between learning and wider social identities. Moreover, the process of negotiating an academic identity in light of wider experience and university practices emerged as a key factor in understanding transition together with the imperative for independent study, which was a particularly powerful practice that necessitated complex identity negotiations in order to enable full participation in the university community of practice.     

book review

International students make up an increasingly large proportion of the UK's student population. Whether studying at undergraduate, postgraduate taught or postgraduate research level, they require support just like home students. However, international students can often bring additional issues and complications for the staff who are supporting them. This paper examines the additional complications involved in supporting international students, with a specific focus on cultural issues, and will make recommendations as to how practice can be improved. Key recommendations include the introduction of greater support for staff who teach and support international students and the expansion of orientation programmes for international students to include topics such as current educational culture in the UK.     

Subjects of Western education: Discursive practices in Western postgraduate studies and the construction of international student subjectivities

This paper focuses on discursive practices of postgraduate research as a crucial element in constructs of international student subjectivities when they undertake postgraduate studies in Australian universities. As such, it focuses on a discursive field emerging within domains of internationalisation, globalisation, and resistance. It examines processes and protocols in a number of Australian universities’ postgraduate divisions’ practices in the conduct of postgraduate supervision, in the context of increasing pressures towards internationalisation within frameworks of globalising influences. It takes issue with Western custom and tradition as privileged within the field of supervision of postgraduate research studies and suggests a model of postgraduate research supervision as intentional and systematic intervention, based on literature deriving from research in postgraduate supervision which acknowledges the problematic natures of cultural relationships as to teaching and learning and knowledge production, and student resistances within these fields. In doing so, it examines issues of discursive practices and the problematic natures of power relationships in supervisor-supervisee protocols and possibilities suggested by alternative models of postgraduate supervision of international students.     

Developing evidence for action on the postgraduate experience: an effective local instrument to move beyond benchmarking

Summative and benchmarking surveys to measure the postgraduate student research experience are well reported in the literature. While useful, we argue that local instruments that provide formative resources with an academic development focus are also required. If higher education institutions are to move beyond the identification of issues and benchmarking practices, the scope of survey results and their reporting need to enable and foster appropriate changes in disciplinary practices. Robust, locally developed instruments can provide detailed, programme-specific information and foster timely changes in practice with direct benefits for postgraduate respondents. Unlike benchmarked surveys, local tools can adapt to explore and examine specific concerns of students, supervisors and academic developers. Coupling high-response rates and follow-on engagement with participant feedback, well-designed local instruments provide clear and irrefutable indicators to programme and university administrators of specific disciplinary strengths and weaknesses in postgraduate pathways. In this paper, we discuss the development of a research student survey specifically designed to support academic development purposes in strengthening and enhancing the postgraduate experience.     

Evidence and benefits of postgraduate international students-staff members partnership in extra-curricular activities: a Malaysian perspective

ABSTRACT

The student engagement concept has been revolutionised so that students play an active role alongside staff members in determining their student learning experiences. Although the development of student–staff partnerships enhances student engagement and experience, empirical research on partnerships in Malaysia is scant. This paper contributes to the growing scholarly literature on such partnerships – in particular, exploring postgraduate international students and staff members’ partnership dimensions in extra-curricular activities at a research university in Malaysia. This qualitative study interviewed 33 postgraduate international students, 10 academic staff and 12 professional staff members. Based on the findings, the student–staff partnership model is well integrated into the extra-curricular activities: international students are invited to co-design and implement adjustment programmes for newly arrived international students. This paper also explores the multi-layered benefits of partnerships for postgraduate international students and for staff members. The implications of such partnerships for the university, international students and staff members are discussed.     

Modelling success: enhancing international postgraduate research students' self‐efficacy for research seminar presentations

Most postgraduate research students face the task of presenting an oral seminar on their proposed research early in their candidature. Those of us who work with international postgraduate research students know that they can find this task daunting, and the literature both in Australia and abroad confirms that these students often lack confidence in this task. This paper presents findings of a small case study which compared the influence of observing a seminar performance of a peer to that of a senior academic on the confidence, or self‐efficacy, for seminar presentations of participants in a bridging program for international postgraduate research students at an Australian university. Participants responded to a 19‐item questionnaire which measured self‐efficacy for four areas of seminar presentation: speech, display, content, and presenter presence. The results indicated that the use of a peer model performance was the more effective pedagogical method for enhancing student confidence in this context.     

The role of feedback in cross-cultural learning: a case study of Chinese taught postgraduate students in a UK university

Insufficient attention has been given to the role of cultural differences in feedback communication with the UK’s increasingly internationalised student body. This issue is particularly significant for international students taking short – one-year – postgraduate taught courses and we illustrate this in a study of Chinese students at a UK university. We draw on Holliday’s notion of ‘small cultures’ and Berry’s model of cultural adaptation to analyse how they perceive, react to and gradually adapt to the provision of formative feedback as a key aspect of the new academic culture. Our data reveal that such feedback presents the students with cognitive challenges and psychological and emotional struggles, especially in the early months of their courses. Avoiding culturally essentialist explanations for this, we focus on differences in the ‘small cultures’ of academia in China and the UK. Feedback is not only a part of the new academic culture itself, but can act as a bridge between norms, rules and practices of the two cultures. This bridge is often poorly constructed. Tutors need to be more aware of the nature and sources of stress that such students face and to which feedback may often be adding rather than contributing to enhanced learning.     

Revisiting perceived service quality in higher education: uncovering service quality dimensions for postgraduate students

ABSTRACT

Perceived service quality in higher education and its antecedents have been one of the significant issues worldwide. Despite being studied over decades, service quality (SQ) remains a crucial area of research due to its dynamic and contextual nature, among other reasons. The main research objective is to uncover the dimensions constituting SQ from the perspectives of postgraduate students and university staff to provide a better understanding of key elements of the SQ. The current research incorporated relevant theories and concepts from both marketing and higher education literature and employed in-depth interviews with students and staff for data collection. Interviewees’ insights were analyzed using content analysis. A conceptual model is developed to explain the suggested relationship among study variables. Based on qualitative data analysis, four dimensions of SQ emerged, namely academic services, academic facilities, administrative services, and students’ service role. Additionally, performance and employee orientation are found to affect SQ. Research findings can guide education managers and academicians to consider students’ service role as an integral dimension of SQ and find new ways to improve it.     

Social software and academic practice: Postgraduate students as co-designers of Web 2.0 tools

In order to develop potentially transformative Web 2.0 tools in higher education, the complexity of existing academic practices, including current patterns of technology use, must be recognised. This paper describes how a series of participatory design activities allowed postgraduate students in education, social sciences and computer sciences to contribute to the development of new Web 2.0 tools to enhance an existing virtual collaboration environment. In the course of these design activities, students reflected on and articulated the existing and emerging academic practices in which they were involved as they managed their transition from undergraduate courses to postgraduate research. The tools that were developed can therefore be seen as reifications of participants' emerging academic practices and the challenges they face as new researchers. This highlights the need for flexible design approaches and adaptable technological frameworks if Web 2.0 tools are to be successfully integrated into higher education settings.     

La noblesse d'état anglaise? Social class and progression to postgraduate study

Despite rapid growth in UK postgraduate education and a current focus on issues of access to higher education, consideration of possible social class differentials at the postgraduate level is missing from the sociological literature. Using Higher Education Statistics Agency data, this paper presents a preliminary investigation of the relationship between social class and progression to postgraduate study in England and considers the interplay with other salient variables, including subject of study, institutional type and first‐degree achievement. Evidence of a social class differential in progression to higher degrees is used to test various sociological theories, particularly those proposed by Bourdieu. There is support for the concept of ‘institutional habitus’ developed in recent UK studies. It is concluded that there is scope for further in‐depth empirical research into social class and postgraduate study.     

Examining proximal and distal influences on the part-time student experience through an ecological systems theory

This conceptual paper contributes to the literature base on promoting equality of opportunity for students in higher education through seeking to broaden understanding of the influences on part-time study in the United Kingdom (UK). These students constitute a significant proportion of the total student population in the UK with research highlighting particular issues they encounter in their learning experience. An analysis of these issues suggests multiple sources of influence within a complex higher education landscape. Bronfenbrenner’s ecological systems theory is drawn upon as a lens through which to examine proximal and distal influences on part-time students and their study experiences in higher education and to propose a research design to facilitate future participation. The paper has significance for educators and researchers concerned with developing understanding of the multilayered influences on participation in higher education in a rapidly changing educational landscape in order to ensure equality of opportunity for all students.     

Caught between two stools? Academic writing in ‘new’ vocational disciplines in higher education

‘New’ vocational disciplines often struggle for acceptance in the academy. The marginalising of these disciplines impacts on their teaching and learning environment often to the detriment of staff and students. This study focuses both on the role academic writing plays in this marginalisation and how the teaching of such writing is affected by the positioning of these disciplines. Using semi-structured interviews the perceptions of 27 lecturers teaching postgraduate hospitality programmes in the UK were explored. While lecturers expressed concern that traditional academic writing requirements do not serve the best interests of the discipline or the students, they feel they are powerless to make changes to improve the situation. The academic enculturation process appears to be a one-sided affair, where the discipline adopts practices simply because they are part of long-standing academic traditions and not because they serve the needs of the discipline.     

The transition experiences of direct entrants from overseas higher education partners into UK universities

This two-year study was conducted to explore the experience of international direct-entry students making the transition from overseas higher education partners to a UK University. Using mainly qualitative data from forum discussion, focus-group interviews and face-to-face interviews with students and staff, we document how international direct-entry students cope with academic and social anxieties during their transition. The findings reveal that there are some similarities, such as language issues, which are experienced by most international students. However, this study has highlighted a distinguishing factor for direct-entry students which relates to the use of intra-networks to overcome their social anxieties. The exploratory analysis also indicates that international students entering directly into an academic programme at a later study stage face a steep learning curve and require additional support to adapt quickly to a UK educational system.     

Understanding autonomous peer feedback practices among postgraduate students: a case study in a Chinese university

Academic writing is a social practice in which the writer interacts with both texts and people and uses the interaction as a learning resource. While academic interaction in the classroom setting has been extensively investigated, student interaction that takes place without teacher supervision remains largely unexplored. Since autonomy is a key component of academic interaction, autonomous peer feedback practices among postgraduate students may be of some interest. This paper reports on an exploratory case study of peer feedback among a small group of postgraduate students in a master’s programme in translation studies in a prestigious Chinese university. The findings offer insights into the role of peer feedback in advancing academic literacy and forming scholarly communities in an emerging discipline. The case study provides an opening into the research area of autonomous peer feedback and suggests avenues for further, more substantial research.     

Patterns,drivers and challenges pertaining to postgraduate taught study: an international comparative analysis

The global growth in postgraduate (PG) study since the mid-1990s has been attributed to the expansion in Masters by Coursework participation (Bekhradnia, B. (2005). Postgraduate education in the UK: Trends and challenges higher education policy institute. Paper presented at a conference The future of postgraduate education supporting the students of today and tomorrow, London, 17 March). However, unlike at undergraduate level, research into understanding PG growth has been under-researched. This paper aims to contribute to the knowledge gap by identifying and comparing the growth in PG study in Australia, Canada, the USA and the UK. It explores the possible drivers behind the growth and concludes by highlighting potential challenges facing the future of PG study across the sector.     

Testing the spill-over hypothesis: meritocracy in enrolment in postgraduate education

This study contributes to the literature on educational transitions, specifically whether an equalising of opportunities at early educational transitions translates into more equal participation patterns at later stages (Spill-over versus maximally maintained inequality hypotheses). The case study approach used in this paper compares the enrolment profile of postgraduate students at a prestigious, research-led British university with the profile of the postgraduates’ undergraduate degree-awarding institution. The database for this research consists of government statistics and two purposefully administered surveys, one of undergraduate students (n = 709) and one of postgraduate students (n = 502). The study finds that the intake of new postgraduates is largely drawn from the most prestigious universities thus suggesting that graduates from lower tier institutions do not self-select themselves for further study at Oxford. The results lend support to the meritocracy hypothesis regarding the attainment levels of new postgraduate students and their propensity to gain government funding. There are, however, some discrepancies in transition patterns that advantage the already privileged. This lends support to the maximally maintained inequality hypothesis and suggests that there are social justice concerns in postgraduate education.

Student voice in higher education: Opening the loop

UK national policy and the practices of university course boards tend to reduce understandings of ‘student voice’ to a feedback loop. In this loop, students express feedback, the university takes this on board, then they tell the students how they have responded to their feedback. The feedback loop is a significant element of the neoliberal imaginary of higher education globally. This qualitative research study drew on interviews with course representatives in three universities in England, and on policy analysis, to explore the discursive construction and enactment of student voice. It uses the feedback loop as an analytical frame. Drawing on Foucault’s later work, the article aims to open up the feedback loop by exploring its manifestation in the mundane everyday practices of universities. In opening the loop, we identify the following effects of the student voice policy ensemble: students have to construct feedback as it is not just waiting to be gathered; it promotes a dividing practice, where reps are positioned differently to other students; there is a focus on problems; an ‘us and them’ is reinforced between staff and students; the loop closes down discussion; and a managerial logic obscures political processes. The article articulates its opening of the loop as a way of unmasking the modes of power which work through discourses of ‘student voice’, and hence seeks to create possibilities for resistance to being governed this way.